Instagram Customer Service Issues

Hello, I regret to inform you that my Instagram account @alain94._ has been deleted due to my mistake of using a third-party app to track followers. I deeply value this account, which I have maintained for over 5 years for sharing photos and staying in touch with friends. I am desperate to regain access and am willing to comply with all necessary steps. Despite my attempt at verification, it was rejected. I assure you that I only used the account for personal purposes and connecting with loved ones. Losing this account means losing contact with many people. I kindly request your assistance in reactivating my account. Sincerely, Alain M. Email: [redacted] Phone: [redacted] Instagram: @alain94._

Hello Instagram team, I am HamidReza Esteva, an independent artist from Iran with two accounts on your platform. My main account, hresteva, has been associated with the email [redacted] since I started using Instagram. I also have another account with the ID hrsteve, which has had no issues. Recently, I entrusted my account hresteva to a company for collaboration as a music artist. Unfortunately, the responsible staff member restricted my access to the account and then left the job abruptly. I need assistance in regaining access to my account and would appreciate your help in restoring it to me. The account was recently linked to the email [redacted], but it has been under [redacted] for many years. Despite trying Instagram's automated recovery options, I have been unsuccessful. I can provide identification documents from my country, including an international ID and a driver's license, to verify ownership of the account. Thank you for your help.

My main account was hacked last Friday. I received a link on my phone from someone pretending to be my friend, asking me to click the link for a password reset. I mistakenly clicked on it, got logged out of my account, and now someone else has access to it. I've been trying to recover it with no response from Instagram. The hacked account is @christianihsaan (www.instagram.com/christianihsaan), and the hacker is posting scams from it. I've reached out from my backup accounts but need my main account back where all my friends are. Socially, this has been really tough for me, and I feel isolated and overwhelmed. My email associated with the account is [redacted] and the linked phone number is [redacted].

When I was 10 years old back in [redacted], I created three Gravity Falls themed Instagram accounts. Currently, I'm trying to regain access to one of them, but I'm facing a challenge. I believe my younger self used a random email for the account login, and I'm unsure if my phone number is linked since it's shared among multiple accounts. Instagram used to send me login links via text successfully, helping me recover some forgotten accounts, but the app is now malfunctioning and not sending texts. I'm eager to reclaim this account and open to any suggestions. It's important to note that I have no access to the associated email or any knowledge of it. I wish there was a way to verify my identity by sending them a photo. Thank you in advance. The account name is "amazing.gravityfalls."

On Friday the 22nd, my Instagram account was compromised. The hacker changed my email, phone number, password, and eventually the username to i__scottstephenj0306. They activated two-step authentication, making it impossible to reset the password or log in without a code I do not possess. Even attempting to sign in via Facebook requires a six-digit code I am unable to obtain. The "find my account" feature leads me to the password reset screen, demanding a code that I lack. I am seeking assistance from Instagram to regain control of my account, remove the hacker's details, and restore my original email and phone number.

Dear community, Unfortunately, I have been experiencing issues accessing my main Instagram account, vika_reounova, which is linked to style_byher and connected to Facebook. Following an attempted hack, I had to change my passwords. However, Instagram now prompts me for a security code that is being sent to an old phone number I no longer have access to. Without this code, I risk losing my account permanently. I kindly request Instagram to send the security code or a backup code to my email address, [redacted] Your assistance in resolving this matter would be greatly appreciated. Thank you, Vika

My account has been compromised, with the email and phone number changed, making it impossible for me to reset my password. The hacker is contacting my followers and posting about bitcoin on my Instagram stories. I urgently need assistance in removing the third party and regaining access to my account, or at least having it deactivated to prevent further hacking or scams. I have not received any response after reporting the issue to Instagram and Facebook through various channels last Thursday. Can someone help me with this matter? If possible, kindly reach out to Instagram support or provide me with a contact number to speak to a representative directly. Please reach out to me via email at [redacted] My backup email is [redacted]

I have contacted both FB Help and IG Help regarding my hacked account issue. The email and phone number originally used for registration have been replaced with a third party's information to promote bitcoin scams. I have asked my friends to report the account as hacked. I am concerned about the misuse and want IG to take action promptly. It has been almost a week without any response from IG. I seek guidance on how to reclaim my account quickly and efficiently. The account in question is "meganhenryofficial," registered under the email "[redacted]" My backup email is "[redacted]" Thank you, Megan

Hello! Yesterday when I opened Instagram, it started glitching and repeatedly logged me out of my account. I've been unable to log in on any device since then, as it keeps saying my password is wrong. Even when I follow the steps to reset my password, it logs me into a different account I don't use anymore, despite entering the correct username. I'm feeling really stressed and confused about why this is happening. My account username is Kaitlyn.Oakley.20, and it's trying to log me into kaitlynoaktree instead. Your help in resolving this issue would be greatly appreciated as I just want to get back into my account. Thank you for your assistance!

I am facing trouble with my Facebook account since someone changed my password and phone number, preventing me from logging in. This also affected my linked Instagram account, where they changed my email, phone number, and password, leaving me unable to access it as well. Luckily, the hacker seems to have left my photos untouched on my profile.

Hello, my name is George. I have forgotten both my email and password for my Instagram account. The phone number linked to my account is no longer active since my phone broke, and I am now using my old number. I cannot log in to my email to reset my Instagram password as I have also forgotten that email's password. I usually use [redacted] to log in or reset passwords for my accounts. I am hoping to switch the email associated with my Instagram account from [redacted] to [redacted] I can provide my state ID and offer proof that I have used [redacted] along with my phone number for the account. My Instagram handle is eldonn.i.

I am currently facing difficulties logging into my account as I have forgotten my password. After finding the correct password, I am now prompted to verify my account through either my phone number or email. However, my phone number is missing a digit and I am unable to receive the security code. Despite using my email address, I am not receiving the security code to my iCloud email. Could someone assist me in accessing my account? Are there alternative methods for verifying my ownership of the account?

I'm having trouble accessing my Instagram account. I keep receiving a "suspicious login" message, even though I've been using the same login details from the same device for the past 12 months. I'm not receiving the security code to confirm my identity via email, and when Instagram attempts to send the code, most of my email address is blocked out, resulting in an incomplete address. With each login attempt being flagged as suspicious and not receiving the security code, I'm unsure of how to successfully log in.

Good afternoon, this is Ata Equbal. Unfortunately, my Instagram account, ata_equbal, was hacked yesterday. The hacker changed my profile picture and then deleted their Instagram account. This has been very distressing for me. I always believed that Instagram was a secure platform, but this incident has made me question its security. I kindly request assistance to regain access to my account. Additionally, around 2 am last night, someone accessed my Facebook account, changed some settings, and it was disabled due to violations of the terms and conditions of Facebook & Instagram. I am willing to verify my identity with documents such as my Aadhar Card, Pan Card, and a picture of myself with my Facebook and Instagram IDs and passwords. My username is ata_equbal.

Hello, I need assistance in restoring my account. I have been waiting for help for a few days. Someone is trying to extort money from me, and Facebook support has been unable to assist. I urge you to reconsider and resolve my issue. An attacker is demanding money, and I urgently require your help to regain access to my Instagram account. I have requested help with recovering my account for several days. I am perplexed as to why assistance has not been provided. I received an email that appeared to be from Instagram offering a verified badge. Within a minute, my account was compromised. The hacker changed my password, email, and username, then contacted me on WhatsApp demanding $[redacted] to return my account. I implore you to investigate this matter. I am a world champion with competition commitments and urgent need for my account. I am willing to provide identity documents, videos, and any necessary proof of ownership. I have shared screenshots and correspondence with the scammer previously. Please assist me in recovering my account. Thank you.

I encountered an issue a couple of days ago when attempting to use a third-party app to track my followers on Instagram. Upon returning to the app, I found myself logged out and my account was no longer searchable. After multiple attempts to log in, I received an error message. Instagram responded promptly to my email with photo ID verification, informing me that my account was deactivated for violating terms. I proceeded to the appeal page to contest the deactivation, but encountered a roadblock when asked to verify my username through Instagram. Unfortunately, I was unable to complete the verification process as it repeatedly stated an incorrect password or found no users when trying to reset the password using the provided email address linked to the deactivation. As a result, I am currently unable to regain access to my disabled account due to this predicament.

I am having trouble accessing my Instagram account with the username Ikramwho. My name is Ikram Bouchelaghem, and my Instagram username is Ikramwho. Recently, I have been unable to log into my account as I am receiving a message stating that my account has been disabled and the user cannot be found. I want to clarify that I have not taken any action to disable or delete my account, nor have I breached any of the community guidelines. I have carefully reviewed the rules and have not engaged in any activities that go against them. All the content on my account is original and created by me. I have not violated any terms, guidelines, or policies. I previously submitted my photo along with the provided code. If there is any additional information required from me, please let me know. Thank you, Ikram B.

Subject: Request for Assistance with Reactivation of Instagram Account Hello, I am reaching out regarding the deactivation of my Instagram account shan_shanmeela on Tuesday, 26 October [redacted]. I believe that my account was disabled in error as I have always adhered to Instagram's community guidelines. My account was a fan page dedicated to my favorite actors, focusing on positive content. While I occasionally received negative comments, I made sure to report any derogatory or inappropriate content to protect vulnerable users. I want to emphasize that my intentions were never malicious, and I strive to inspire and connect with women through my page. The photos, videos, and stories I shared held great sentimental value to me, documenting my journey of healing after a difficult breakup. Losing access to these memories and connections has been heartbreaking. I kindly request your assistance in restoring my account so I can continue sharing positive content and reconnecting with my followers and friends. Thank you for your time and consideration. Warm regards, Shanmeela

I am reaching out for help regarding my hacked Instagram account __sareli, which was compromised on Monday, October 25, [redacted], between 5:15pm - 5:30pm. An unknown device from Dallas, Texas accessed my account, changed the password, email, and set up two-step verification. The email originally linked to my account was [redacted], but the hacker switched it to [redacted] They are requesting $[redacted] for the return of my account, and are messaging my followers asking for codes. I have tried reaching out for assistance, but have not received a response yet. I have screenshots of the hacker's messages and emails sent to me after the breach. Any help to regain access to my account would be greatly appreciated.

Hello, I have been struggling to access my Instagram account for the last month. When attempting to log in, it prompts me to enter my phone number to recover my account, but I am not receiving any SMS messages. I suspect my account may have been disabled, and I am unsure why. Despite reaching out to Instagram multiple times about this issue, I have not received any assistance. My username is kelllllysavage, and the email linked to my account is [redacted] My name is Kelly Savage, and I am willing to provide a photo of my driver's license to verify my identity. I am concerned because this account contains personal information and photos that I may require in the future. Any help in resolving this matter would be greatly appreciated.