Hulu Customer Service Issues

I am reaching out about the collaboration with Spotify Student Discount. I have reached out to their support multiple times, but I have not received any helpful solutions. When trying to activate Hulu, I continue to encounter an error message stating "we've hit a snag." I have attempted to activate it using different devices and browsers, such as Chrome and Safari, to no avail. Despite requesting refunds and signing up for the Student Discount again, the issue persists. Unfortunately, Spotify is also unable to provide further assistance with this matter.

I am a Project Manager at a medium government agency seeking to transition to streaming services like Netflix, Hulu, or YouTube TV. I am exploring business options for site licenses or more authorized users. For further details on Hulu's corporate services, please contact me at [redacted] Thank you in advance for your assistance. I am eager to receive your feedback.

Recently, I have been unable to access Hulu after enjoying the service for some time due to personal reasons. When attempting to log in the other night, I encountered an error message stating that the email or password was incorrect, despite numerous attempts. I have also not received the password reset email in my account. I wanted to confirm whether there were any issues with my account and seek guidance on resolving this matter promptly.

I noticed that Hulu charged me earlier than scheduled, which resulted in an overdraft fee in my bank account. I tried to stop the payment beforehand, but it didn't work, leading to extra charges. Can we reverse the transaction, delay the payment to tomorrow, and reschedule my payment date? It's urgent to avoid these fees. Thank you.

I signed up for a free trial of live TV on September 1st for $44.99. However, after I entered my payment information and tried to log in to watch Hulu, I found out that my phone doesn't support the Hulu app. I've been unable to access Hulu ever since. Now, on September 21st, I received an email requesting me to update my billing information, but I haven't been able to log in to cancel or use the service. Currently facing financial difficulties and living in my car, the money has been deducted from my account by the company. I urgently need a refund for this today.

I have the [redacted]-hour cloud recording storage on my account. Unfortunately, I am dissatisfied with it because the recordings frequently cut off before shows have ended. For example, I was watching "Flip or Flop," where they showcased remodeling a house. Just as they were about to reveal crucial financial details such as the purchase price, renovation costs, and expected profits, the recording abruptly stopped. It's frustrating to miss out on vital information like this.

The program is getting interrupted frequently, like tonight during the Rams versus Seahawks football game. I experienced many issues tonight, so I switched to the Amazon Prime broadcast, where I had no problems. In the past, Hulu has mentioned that I lost connections with my internet many times. However, this is not the case because I have new wiring installed from the street into my house by Spectrum. Additionally, when the error message appears on Hulu, I do not lose internet service on our phones or iPad. If I switch over to Amazon, I have no issues. I need to resolve this problem that has persisted since I started using Hulu in March [redacted], or I will have to look for another streaming TV service for my programs.

I recommend that Hulu refrain from promoting live sports until they can reliably broadcast events. A recent experience missing critical sports games has shown their current limitations. To maintain credibility and customer trust, Hulu needs to address these issues promptly, perhaps with support from Disney. Customers deserve consistent service, especially for major events like NLDS games and Thursday night NFL Football. The recent outage during an NLDS game resulted in a complete loss of programming, causing frustration. Hulu should consider compensating affected customers and focus on improving their service reliability to avoid losing more customers. Trust is crucial for a TV provider, and current performance concerns are eroding confidence in Hulu.

Hello, my name is Terri. I wanted to share a concern with you. My husband and I are regular Hulu users and enjoy watching our favorite show, Steven Universe. Unfortunately, we noticed that only 4 out of the 7 seasons are available on the platform. We would be grateful if you could add the remaining seasons to Hulu promptly. Otherwise, we might have to consider canceling our subscription, which we really don't want to do. Your cooperation would be greatly appreciated. Thank you for your attention.

I used to cover my former roommate's $6.28 Hulu payment till July. When he moved out, he said he switched the payment from my bank to his. However, I've been charged $17.81 on August 28th and now on September 30th. He claims his Hulu is linked to his bank account, not mine. I'm unsure why money is being taken from my account. I'd like a refund of $35.62 and to confirm no Hulu accounts are linked to my bank. I'm willing to provide screenshots of my bank transactions to investigate this matter.

I tried signing up for a free trial on Hulu using my PC. However, when I tried to access it on my Fire Stick, it didn't acknowledge my account. Hulu LLC had my Mastercard details and charged me, then Hulu charged me too. Although Hulu refunded me, Hulu LLC hasn't. I'm retired and can't afford to be deceived by your billing partner Hulu LLC, who doesn't even respond to calls. This situation makes me doubt Hulu's legitimacy. I'm uncertain, but what I'm sure of is I'm now short of $40. I used the email [redacted] and had to cancel everything to avoid potential double billing. - John Wagner

I recently set up Roku and subscribed to Hulu Plus Live. I have two TVs that are now disconnected from cable. I would like guidance on how to link them to my new device. Should I get additional Roku devices for them to connect to the network or can I utilize my WiFi-enabled Blu-ray players by accessing the smart apps on those devices? I want to avoid multiple bills and consolidate everything on a single bill. I'm enjoying the content I'm discovering! Please assist me in enhancing and finalizing my setup. Thank you, Pete.

Hulu lacks transparency, customer service, and struggles to provide genuine assistance. The platform offers a mix of good and strange programming but is plagued by freezing issues. While some documentary, sports, and news shows are decent, navigating the service can be frustrating. In my nearly year-long experience with Hulu Plus, I found that even with timely payments, hiccups like banking delays led to blocked access before the payment due date. It's disheartening to face these service interruptions despite being a loyal subscriber.

I'm experiencing frequent disruptions with my Hulu live streaming service. While my internet connection is strong and streams other platforms without issue, Hulu consistently cuts in and out during viewing. This has been ongoing for the past 4 months despite reaching out to customer support multiple times. I pay a significant amount each month for this service and expect better reliability. It would be appreciated if I could be offered compensation, such as a free month, due to these persistent issues.

I've been experiencing playback errors on live TV every day since the latest update. I've already checked my devices and WiFi, and it seems to be a Hulu issue. Additionally, I'm frequently encountering buffering while watching live TV, even with my [redacted] Mbps service. I have no trouble streaming from Amazon and Netflix. I pay $75 monthly for this service, so it's important for it to work properly. Due to these ongoing issues, I'm looking into alternative options because I'm quite dissatisfied with the service recently.

I am having difficulty accessing my Hulu account on my iPhone XR using the Hulu app. I am able to log in through Safari on the same device and have successful access on all my other devices, confirming I am using the correct email and password. However, when attempting to log in through the app, I receive an error message stating "there's something wrong with your email/password." I have taken troubleshooting steps such as deleting and reinstalling the app, restarting my phone, and attempting various other methods to resolve the issue.

I have a checking account with available funds but no attached debit card, only a routing number and account number. Edison allows me to use this for payment, so why can't you? I am running low on funds on my new card and need to use this account for Meijer/Shipt delivery. I am expecting my next disability paycheck to be deposited between the 19th to the 23rd of this month. Thank you for your time and any assistance with this matter.

For the last three days, I have been unable to watch anything live on Hulu. Whenever I try to watch something, all I get is constant buffering. Despite trying multiple troubleshooting steps like closing the app, clearing the cache and data, deleting and reinstalling the app on all my devices twice, the issue persists. Even when the live feature does work, I cannot watch it in real-time. Instead, it starts from the beginning, and when I try to fast forward, it buffers for a while before showing me an error message.

I recently signed up for Hulu+Live TV. I was promised a quick setup and access to shows/sports within minutes. However, after waiting for over 5.5 hours, I keep receiving an error message with no solution in sight. Despite trying different devices like my laptop, Apple TV, and smart TV, I am unable to watch anything. I'm considering sticking with the $5.99 option as I want to enjoy live TV hassle-free. If I continue to face these issues, I might have to resort back to cable TV for reliable access to my favorite content. Thankfully, there's a 7-day trial period to assess the service before committing financially.

I initially signed up for Hulu using the free trial but have not used it since then. Recently, I observed a charge on my account from Hulu. Upon logging in, I discovered that I have been charged every month since October [redacted]. Despite the extended period, I have not utilized the service after the first renewal. I am seeking a potential refund for the months I have been continuously charged despite not utilizing the service.