Groupon Customer Service Issues

I have not ordered a large item from Groupon. Trying to cancel the order, I could not find the cancel button. Contacting them was difficult as all phone numbers were out of service. I managed to reach out via email, and they refunded some items and stopped the rest. However, I still received unwanted packages. I am unsure how to return them and need assistance canceling the order to prevent further deliveries.

I purchased a Groupon voucher for car detailing at HIGH BEAMS HEADLIGHT R&R in Smyrna, Georgia. I had trouble redeeming it before it expired and had difficulty getting a refund through Groupon customer service chat. Despite providing the necessary information multiple times, I was unable to resolve the issue. After postponing due to illness, I am now seeking assistance once again to resolve the refund problem. My name is Trudy Baird. You can reach me via [redacted] or [redacted], and at [redacted] or [redacted]. Any help with this matter would be greatly appreciated. Thank you.

I completed 10 tasks for the user Allen5896, but she only credited me for 9 tasks. After completing those, she gave me 3 more tasks to do. I paid [redacted] rupees and completed a total of 20 tasks. Despite this, she is not responding to my queries and has even blocked me on Telegram. This behavior is concerning. I am seeking assistance as I feel like I am being cheated. Please help me.

I bought a Groupon for 5 B12 shots from Hydro Lux, but they are out of business now. I only used 2 of the shots before they closed down. I can't reach them by phone, and their office is empty. When I tried to get a refund through Groupon, there wasn't an option available. Can you please credit my account instead? Also, I need to change the email on my Groupon account from [redacted] to [redacted]

I purchased a 2-night stay at Newholme Hotel in Blackpool through a deal on Groupon. When I tried to redeem the coupon, the hotel informed me they are no longer working with Groupon and cannot honor it. They suggested contacting Groupon for a refund as they are not receiving payments. I'm seeking a refund of £79 and hope for a prompt resolution. Thank you.

I bought 4 tickets for 'The Dinner Detective Murder Mystery Dinner in NYC on 9/23/23. I received the vouchers on 'my tuff' app. When we showed up on 9/23/23, we were told we needed to make a reservation online and choose menu items, which we were not aware of. Despite explaining our situation due to the long drive and birthday celebration, we were not accommodated by the owner, Ryane Beutler. We were advised to make reservations for another night, which is not feasible for us due to conflicting schedules and additional costs. I am requesting a refund for the 4 tickets totaling $[redacted]. Ryane Beutler offered to verify our attendance if needed. Vouchers: #[redacted]1, #[redacted]7, #[redacted]7, #[redacted]4. If further information is required, you can reach me at [redacted]. Thank you.

I used to work with your platform to offer a discount voucher at my salon. Despite canceling it weeks ago, customers keep showing up with vouchers. Sadly, I can't honor them, leading to frustrated clients and tarnishing my salon's reputation. Urgent assistance is needed to resolve this issue promptly. Groupon is currently impacting my salon negatively. Kindly address this matter as soon as possible.

My name is Nancy L. Henry, and I reside at 57 W. 9th Street in Burlington, New Jersey. I have been attempting to address an issue regarding an order I placed with J&J Action Company. I purchased a toothbrush with brushes for myself and my friend, James Johnson, a state trooper at 16 Refro Road in Somerset, New Jersey [redacted]. After receiving a response from Harshanth V on September 21, [redacted] stating they are investigating, I have not received any further updates. I am seeking a refund and hope to resolve this matter without tarnishing Groupon's reputation. Despite enjoying shopping via Groupon previously, recent experiences have caused concern among my peers. I wish to reassure my group of 32 women at our next meeting that this issue has been resolved and that Mr. Johnson has received his toothbrush. Your assistance in addressing this matter promptly is greatly appreciated. Thank you for your attention and I look forward to your response.

A few days ago, I purchased tickets for Cirque du Soleil's Michael Jackson tribute show on September 26 at 7 pm. However, it seems there was a misunderstanding as the show is not held on Tuesdays. I went to the show on a Tuesday and there was no performance scheduled. The show only runs from Thursday to Sunday. Groupon changed my tickets to November 26 at 7 pm without explanation, but I reside in Miami and cannot return to Las Vegas for the show. I request a refund for the tickets due to this error and misinformation about the show dates.

I bought a Groupon voucher for £18.99 to use at Toby Carvery on the 16th of August, but I had to cancel due to health issues. The voucher was valid until 21/09/[redacted]. Despite reaching out before it expired, I was informed that it had expired. I have tried contacting them through email several times as I couldn't find a phone number. I discovered that some of my emails weren't delivered, according to the postmaster. How should I proceed?

I purchased a Belleza Beauty Salon coupon for $75, but when I arrived, I was told that I would need to pay $[redacted] for the services. The coupon wasn't used, and the staff member suggested I return it to Groupon and pay the difference. I have the receipt showing this discrepancy. They offered an in-house deal for $[redacted] plus GST, which amounts to $[redacted]. They mentioned that the coupon couldn't be applied to hair services. The situation felt odd. I would appreciate a refund of the extra money I paid. Thank you.

Good morning, I am experiencing difficulty signing into my account. When attempting to reset my password, the email received from Groupon indicated there is no account linked to [redacted] This is perplexing as I have been receiving emails from Groupon at this address. I have one expired Groupon for Roman Exteriors and another valid Groupon for HVAC services, both purchased using my MasterCard ending in [redacted] with an expiration date of 01/26. I urgently need access to my account to manage these purchases. Thank you.

I noticed the total before checkout was listed as $[redacted] or $[redacted], yet Groupon tried to bill my card for $[redacted]. The payment failed, and after contacting support through chat, I was informed they would try again tomorrow. As the charged amount does not match the advertised price, I wish to cancel the purchase. How can I prevent Groupon from attempting to charge my card again and proceed with canceling my order?

I am contacting you to address an issue with my Groupon account registered under [redacted] My recent order on Sunday is 1[redacted]74-[redacted]. I encountered difficulties logging in on Sunday due to a password error. I did not change my password and used it consistently. This sudden problem puzzled me. Today, upon accessing my account, I discovered that my Groupon Bucks balance of $62 had vanished. These Bucks were saved for future use, so their absence is disappointing.

The car spa I visited, Oasis Car Spa, proved to have false advertising. Despite paying for the ultimate car wash, my vehicle was left wet, and when I inquired about it, I was asked to pay for an additional dry. Moreover, extras like a towel or vacuum required extra fees, which was disappointing and unsatisfactory. This experience led me to have to seek out another car wash to properly clean and vacuum my car. When requesting a refund, I was directed to contact Groupon, adding to the inconvenience. This disappointing visit has made me decide never to return to this establishment.

Good afternoon, I have a purchase with order number 1[redacted]51-[redacted], dated September 27, [redacted], at Bistro Aragosta for a 3-course chef's lunch for 1 person. My Groupon is ready, but my surprise reservation was canceled at the restaurant. I have paid for it and now I am unable to use my voucher. Could you please provide me with my QR code? I am quite disappointed by this situation. You can reach me at [redacted] I would appreciate a quick resolution to this matter. Best regards, Vanda W.

I need to inquire about the possibility of receiving a refund for my upcoming stay at Great Wolf Lodge in Grapevine on October 5. The reservation is under my name, Sarah B., for a family room for my son and me. Unfortunately, I have been unwell today, experiencing repeated episodes of vomiting. I am concerned about potentially spreading any illness to others if we were to continue with our stay as planned. I am hopeful to receive a refund so that we can reschedule our visit for a later date when I have fully recovered. Thank you for your understanding.

We recently visited a restaurant, only to find out that it had changed locations and names. Despite ordering and attempting to use a Groupon, we were informed that they were not honoring it. We ended up paying full price for our meal. After a few visits to the new location, it was clear it was inconveniently far from us. On mentioning the Groupon, we were told that there were no available tables.

I recently bought 4 tickets for the Veterans 24 theater to see "The Exorcist Believers" tomorrow at 10:00 pm but I can't locate the email with the tickets. I paid the full price for 3 adults and 1 child totaling $62 and some change instead of the discounted $5 per ticket. This experience has made me question the trustworthiness of Groupon. I kindly request a refund for this discrepancy. You can reach me at [redacted] or [redacted] Your prompt assistance in resolving this issue is greatly appreciated.

Hello, I've been trying for a couple of weeks to get in touch. I need help regarding a voucher deal for a meal for two in Liverpool that my cousin ordered for the first time. She used the promo code WELCOME but mistakenly thought the order didn't go through, so she tried again and unintentionally bought two vouchers. The purchases were made using my card. Is it possible to cancel one of the orders and receive a refund back to my card or have credit applied to my account? My name is Arlene M. and my email address is [redacted]