Google Customer Service Issues

I am interested in subscribing to YouTube TV and purchasing the NFL Sunday Ticket. However, I encountered issues when trying to use credit cards. Despite trying PayPal and Amazon cards, they didn't work. Additionally, my son's name and an old zip code popped up for the credit card holder's name, which was odd as he was never associated with it. Since YouTube is under Google, I am considering updating my information connected with Google. How can I go about this? I am disappointed by the lack of human support from Google and YouTube for troubleshooting. This can be challenging for elderly customers like me. I simply need guidance on updating my Google information and purchasing your product. Kindly assist. You can reach me at [redacted] or 1-[redacted]. Thank you, Adele D.

I purchased a Google Play store gift card for a friend, but they didn't want it. I mistakenly bought a PlayStation card for them instead. However, I've been having trouble redeeming the points or using the Play store card. Despite my efforts, I haven't been able to resolve this issue through any means of contact. At this point, I simply want a refund as I am frustrated with the Google Play system.

I have been experiencing issues with my email accounts with you. Suddenly, I am logged out due to a Google update, and when I try to log back in, it says my password is incorrect. My phone number has also changed due to stolen phones. I am concerned that someone is accessing my accounts and changing my information. I have multiple email accounts under different names and need to regain access to them: [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted] I would like to update my phone number to [redacted] on all accounts and remove any previous numbers. Thank you for your assistance. Additionally, my Yahoo email is [redacted]

I am having trouble accessing my account on my computer to play games because I have not logged in for a while and the system now requires a verification code sent to my phone, which I cannot receive due to an outdated operating system. I need assistance in restoring my account as I have put a lot of effort into the games I play. I apologize for any inconvenience. Here is my account information: Email: [redacted] Password: [redacted]a. Thank you for your help in restoring my account.

Due to a recent mugging, I lost access to my phone and wallet. My family helped me set up a password manager, and unfortunately, all my passwords were stored on the stolen phone, including the one for my important Gmail account ([redacted]) that holds cherished family photos and contact details. I am unable to retrieve the password or verify the account due to the incident.

I got logged out of all my Gmail accounts on my PC. I managed to sign in to almost all of them except for one. I forgot the password and Google can't verify it's my account. This particular Gmail is crucial for signing up on websites; I usually keep my primary Gmail account uncluttered. Unfortunately, I forgot to link this Gmail to my phone or add another email for recovery purposes. Now, I'm frustrated that Google doesn't offer live chat support. Hopefully, you can assist me somehow. Thanks, Adam

Someone has been accessing my phone and using a number from Google Fi to connect to my home internet and potentially more. I suspect that Enterprise down the street might be involved. A Google Voice number with a [redacted] area code is being used to send codes and gain access to my accounts. There have been changes to my passwords and phone number ([redacted]) associated with [redacted] and [redacted] This situation is causing me a lot of fear.

Hi, I'm Meg! I used to have a Nokia 2.1 phone, but it stopped working. I got a new phone, itel A 18, but I'm struggling to log into my Google account because I can't remember my password. Google is asking me for a security code from my old Nokia 2.1, which I can't access anymore. I need urgent help with this.

I encountered issues when trying to purchase the Pixel Fold phone using the Synchrony Bank financing credit card. Google canceled my order multiple times. After attempting to place the order a third time, I decided to cancel it altogether due to the ongoing frustration with wasted time and unhelpful customer service. To my surprise, the phone was delivered despite my cancellation. Now, I simply want to return the phone and receive a full refund. Could someone please outline the procedure for returning the phone and obtaining a refund?

I'm currently facing an issue with my Google account due to having two mobile phones. Each time I log in, I need to go through verification and constantly log in again, making it impossible for me to use my account. I'm hoping to restore access to my account so I can comfortably log in with just one mobile phone. I primarily use my account for logging into games and other legitimate activities and haven't attempted anything suspicious. I appreciate any assistance you can provide. Thank you.

I have two mobile phones, both logged into the same Google account. This results in needing to re-verify the login each time, rendering my account inaccessible. I am aware of the gravity of this situation and would like to request the restoration of my account. Moving forward, I intend to use one mobile phone for logging in, leaving the other one inactive. Thank you for your assistance and understanding. Your help in this matter is greatly appreciated.

I work as a marketer for an ecommerce company. Recently, we transitioned from UA to GA4, and noticed discrepancies in the data displayed in UA, GA4, and Big Commerce (CMS). The most striking differences are in the transaction numbers, particularly in the past month. It's puzzling since articles suggest the data should align. Why might this be happening? I've been exploring GA4 and its data-driven attribution model. I am curious if there is a time limit for Google to track back and attribute sales to different touchpoints. For instance, if a sale was made today but the initial touchpoint was 4 months ago, would the data from 4 months ago be updated, or is there a specific timeframe, like within a month? Lastly, can anyone advise on how to determine the average time it takes from the first touchpoint to a sale in GA4?

I would like to remove some U.S. holiday events from my calendar as they overlap with important family events. Columbus Day / Indigenous Peoples' Day coincides with my son's birthday, a doctor's appointment, CSA pickup, and dinner with friends. Only my son's birthday and the two holidays are visible, requiring extra clicks to see the other commitments. It's tedious. I also believe there is a lack of inclusivity since Hanukkah is missing, and Easter is not included based on the moon cycle. While having the holidays listed is nice, the option to delete them would be even more convenient.

My cell phone was stolen, and all my accounts were compromised. I bought a new phone, but the individuals with my old phone are still accessing it through wifi. The main problem is that they changed my password, preventing me from accessing my Google-related products. I am unable to recover my account [redacted] as it indicates the password was changed and won't allow me to reset it.

I am having trouble logging into my Gmail account. Unfortunately, I forgot the full account name. Despite remembering my phone number, it seems to be unrecognized. I do recall the password and the real name associated with the account. The email address in question is [redacted], but the three numbers in the middle escape me. I am eager to regain access to my account. Your prompt response would be greatly appreciated. Thank you.

I bought Google One for additional storage. A red notification at the top of my email states I'm running low on space. I confirmed my purchase and attempted to report the issue with Google One storage online. However, there was a mix-up, and it seemed like I requested a refund when I didn't. I simply want my Google One purchase to work and increase my storage so I can keep receiving emails without the alarming red warning.

Sehr geehrte Damen und Herren, ich habe letzten Sonntag Google Play Karten im Wert von [redacted],00 EURO an drei verschiedenen Tankstellen in Regensburg, Bayern, Deutschland gekauft. Leider funktionierte nur eine Karte im Wert von [redacted] EURO, bei den anderen Karten erschien die Fehlermeldung: "Wir brauchen weitere Informationen, damit du deine Geschenkkarte einlösen kannst. Informationen senden." Ich habe am Sonntagabend sofort den Support von Google Play Cards kontaktiert, eine Eingangsbestätigung erhalten, aber bisher keine weitere Rückmeldung. Da es um mehrere hundert EURO geht, bitte ich um Hilfe, da ich mich verloren fühle. Vielen Dank im Voraus für Ihre Unterstützung und ich erwarte eine Antwort.

I logged out of my Google account, but now I can't log back in. An error message keeps appearing, saying I didn't provide enough information for Google to verify my account. I've tried all my passwords with no success. I don't have a recovery option set up, although I've done this successfully in the past. When I enter my email address, it says "welcome," but then I can't proceed with the password. Can anyone help me correct this issue?

Hello, Google. I am urgently seeking assistance with my hacked Facebook account. Someone from China has taken control of my account, including my linked Instagram, iCloud, phone number, and other personal information. They are demanding a $50 Apple Card for me to regain access. It's affecting important tasks like my children's school activities. I am unable to use my phone normally because this hacker has blocked access. Apple advised me to reach out to Google and Facebook for help. This is my only means of contacting you. I apologize for any errors in my message. I am hoping for a prompt resolution. Thank you for your immediate help.

Hello. Recently, I got locked out of my account. I am in the military and changed my phone number. The old number linked to the 2-step verification is not accessible. I need access to my email urgently. Can you help me remove the old number or assist me in showing Google my identity to regain access?