Google Customer Service Issues

I rarely use my account, but recently I needed to verify my identity on a website. When I attempted to log in, I received the following message from your website: "It appears that this account was utilized in a manner that violated Google's policies. This account was deactivated on October 21, [redacted]. As of September 16, [redacted], this account may be considered for removal. If you believe your account was mistakenly disabled, please submit an appeal promptly. You also have the option to download your data from select Google services, allowing you to retain your information even if your account is not reinstated." How can I prevent this from occurring again, and what steps should I take next?

Dear Google Review Team, Hello! I am a regular user of Google account and have not violated any Google policies. I have also recharged [redacted] yuan in the modern warship game. This is my gaming account and is very important to me. Please help me to unlock it. Thank you very much!

I created a new email account at [redacted], and I remember my previous password was Thickthighs99, just sharing for context. I don't recall setting up any security questions, and now I am having trouble recovering my password. I can confirm my identity as Bella Prado. I need access to my Stream mate emails for my new job, but without the password, I can't log in. Please assist me with this issue. You can reach me at my alternate email [redacted]

Hello, I am having trouble accessing my Gmail account. The recovery phone number I initially set up is in Pakistan, but I am currently residing in the USA and have a new USA phone number. Despite not changing my password, the system indicates it was changed a day ago. This email is vital as it is linked to my USCIS account, from which I receive verification codes. I have been unsuccessful in reaching USCIS for assistance. I can validate my ownership with details from my green card and provide my previous password. I will share the Gmail ID shortly. Your prompt help in resolving this issue would be greatly appreciated. Thank you.

I received a refund for a game I didn't authorize, but my bank account was locked briefly due to suspicious activity when they tried to deposit the refund. I was instructed by a customer service representative to add another account for the deposit, but the money has not been credited yet. I am unable to locate the contact number I used previously and have been unable to reach a live person for assistance. The amount refunded for the unauthorized Google Play charge was $[redacted].99. I seek help to resolve this issue without providing my account number for any charges. Your assistance is greatly appreciated. Thank you.

I've had my Chromebook for a couple of years, and I've only changed my password once. Recently, I've been unable to sign into my Chromebook or my Google account on it. Even though I can sign into my email on my phone through account recovery without any issues, the password remains the same. I attempted to change my password and use the new one, but it didn't work. I've restarted my Chromebook, but the problem persists, and I'm unsure of what else to try.

I can't access my Gmail account anymore. I no longer have old devices, phone numbers, or access to a previously used server or network. There's a lot of important personal information in my email that I need. I've been trying to get help from Google to recover my account, but the steps they gave me don't work for my situation. I really need to speak to someone directly. Please assist. Thank you. C.

I created a website called www.womenandmenfallenangels.com hosted on netministry.com using the alias Fallaan Kin Mind. Erik from netministry informed me that Google has already indexed it. I kindly ask for assistance to make three adjustments on Google search results. Firstly, please replace Stephanie Treleaven with Fallaan Kin Mind for www.womenandmenfallenangels.com, which includes cartoon banners, a book cover, a synopsis, "About Me" section, and a comments part. Secondly, remove indefinitely from Google search results the Online Store link www.womenandmenfallenangels.com/Store. Lastly, eliminate permanently from Google search results the specific product link www.womenandmenfallenangels.com/store?productid=[redacted]&categoryid=&keywords=. Thank you all for your help. Blessings. Stephanie T.

I recently received a notification stating that my Google account is at risk of deactivation due to age. Despite being 31 years old and having submitted my ID for verification, it was rejected. I have been a long-time user of Google services with my initial account, [redacted] The new account I created, [redacted], is now facing deactivation. I am quite frustrated with this situation and would appreciate a prompt resolution to avoid discontinuing my use of Google services.

I lost my important information from my notebook, making it difficult for me to log in to my Google account. I have already changed my telephone number, so receiving the verification code is also a challenge. My email address is [redacted] Please assist me in using this email address to receive the verification code so I can log in to [redacted] and change the password to protect my privacy. Thank you for the excellent service.

Dear Google, I am an international student in France and obtained a French telephone number, [redacted]. I utilized this number to create my Google account under the email [redacted] I have made many international friends on the Line app using this account. Upon returning to my home country, I discovered that I had been logged out of this phone number. Now that I have the opportunity to return, I wish to reconnect with my friends, but I am unable to access my Google account as it is linked to the unreachable phone number. Despite multiple attempts on Google's platform, I have been unsuccessful in regaining access. I kindly request your assistance in recovering my Google account without the old telephone number, allowing me to reconnect with my old friends. If you can resolve this issue, please contact me at this email address. Thank you for your help.

I recently replaced my broken phone with the same model but I cannot access my Google account. I don't have the verification code or the recovery phone, but my phone number is linked to the account. I have been trying for days without success. Email: [redacted] Password: Inari362

I registered for Google DocuSign in June [redacted] and used it for a one-time transaction to sell a house. I was charged for August and September [redacted], unaware of how to cancel the service. After numerous attempts to reach out to various numbers, I managed to contact a live worker who guided me through canceling the service online. I'm seeking a refund for the unused months of August and September [redacted].

I attempted to start a free trial to stop the ads, however, my payment was declined. I am unsure if it was due to insufficient funds or selecting the wrong card. I did not respond to the security question which I don't typically answer as it's usually me making the transaction. My premium YouTube account has started showing ads and when I tried to access my Google account, it was disabled. Consequently, YouTube Music is not functioning despite my subscription. I am frustrated as I can't verify my identity or access my Gmail, leaving me in a frustrating situation. I request Google to reinstate my account promptly as this ordeal is unacceptable and I am dissatisfied with this experience.

Hello, my name is Brian. I've recently been locked out of my Google account, [redacted], due to no longer having access to my old phone number for verification. While I can remember my password, the text message verification is a challenge since I no longer have that phone number. Although I have a recovery email tied to the account, all it does is send my username, not allowing for a password reset. I'm feeling quite frustrated as I don't wish to lose all the data I have stored in my account.

Je recherche votre assistance pour résoudre un problème auquel je suis confronté. J'ai récemment reçu une notification de la part de Google concernant mon compte [redacted] Google nécessite une action de ma part pour confirmer ma tentative de connexion. Malheureusement, je me trouve en Tunisie et je ne peux pas recevoir de SMS de leur part, ce qui m'empêche de récupérer le code de déverrouillage. Serait-il possible de m'envoyer le code par WhatsApp au nom de Hedi Meddeb au numéro +[redacted]3 ou par e-mail de récupération à [redacted], qui sera ajouté ultérieurement au compte hadhoud? Je vous remercie pour votre collaboration. Veuillez agréer mes salutations distinguées.

I bought two $25 Google gift cards from CVS, but both had defective codes that came off with the cover tape. I am looking for a refund of $50 or two replacements. Name: Melvin Miller Phone: [redacted] Email: [redacted] I have been trying to resolve this issue for over 10 days, but I can't reach any live representatives. I would appreciate any help in getting my $50 back. Thank you, Melvin Miller

Hello, I need help recovering my Google account. I no longer have access to the email linked to it, but I can receive codes on the recovery phone number. When I enter the code, they send a confirmation to the inaccessible email. I'm stuck since I can't access the email but can use the recovery phone number. Can you assist me with this issue? Thank you.

I own Craig and Sons Junk Removal. When I search for local junk haulers near me on Google, my company does not appear unless I specifically type in the name. This is frustrating because potential customers searching for junk haulers may not know the specific names of companies. It would be more beneficial if my business showed up in local search results for relevant keywords like "junk haulers near me."

I kept seeing Google ads about cloud services, and out of frustration, I clicked on one claiming to have a free trial just to stop the ads. Unfortunately, my payment was declined, and Google disabled my account for suspicious activity without specifying the issue. Now I can't access my Google Music, YouTube Music, or use Google Lens. Despite creating a new account, I need my original account reactivated to fix the issues with my phone.