Google Customer Service Issues

Dear Sirs, I am writing to address an ongoing complaint involving a player known as Sirraggythepig and the Xtreme Developers game Grand Tanks. I am the U.K. Moderator for the U.K. chatroom on the game. The player Mark Russel has a history of causing problems and has received warnings for his behavior. Despite his claims that Google supports him, he was suspended for harassment pending further investigations by the game's administration. Mr. Russel has been making false allegations against the developers and moderators, stating that Google will refund him and reinstate him in the game. He has been properly informed of the reasons for his suspension. The developers and administration have acted within legal guidelines, and relevant evidence of his disruptive behavior is available. I await clarification on what accusations Google is supporting against me, as Mr. Russel threatens. I have been given a deadline of 27 hours to respond within which I believe I am compliant. I anticipate your prompt response. Without prejudice, Lady Tyieka-Pheonix Lee

I am a victim of a breach through Equifax, and unfortunately, someone close to me has stolen my information. I have been sorting through paperwork for months before the breach was discovered, and I suspect it goes back even further. I need help to piece everything together and bring the person responsible to justice. I have tried using Google Maps timeline and other methods to verify locations, but the individual has created multiple emails in my name, making it challenging to manage or delete them. I need assistance in obtaining location information to prove my whereabouts and track the unauthorized activity. I am on social security disability, and the individual has taken a significant amount of money from me. I need to provide evidence to the banks, Equifax, court, and police. The person has manipulated timelines to cover their tracks, and I am left financially strained. I have noticed potential phishing on my phone bill. Please, if possible, help me protect others and hold those responsible accountable. My compromised email is [redacted]

Due to being laid off, I no longer have access to the work email linked to my account, preventing me from changing it. I have encountered this issue with other companies but was able to resolve it over the phone. I cannot find a phone number or live chat option for Google, and this lack of support is disappointing. It feels like Google no longer values its customers. Can you assist me in resolving this issue, or should I consider not using Google services anymore?

My Google account was hacked, causing it to be shut down. Despite using the same saved passwords, I can't access my account as it keeps saying wrong password. Google, being a huge company, has terrible tech support which has cost me both money and emotional distress. I store all my family photos on my account, and losing access to them is devastating. I have already sought legal advice on this matter. My compromised account is linked to [redacted] I urgently need to recover my password and have my account reinstated. I expect Google to reach out to me for compensation for the damages caused. You can reply to me promptly at [redacted]

I have noticed an error on Google Maps in the directions to my home at [redacted] Bubbling Brook Court in Fort Collins, CO. The directions show Bubbling Brook Court continuing onto Double Tree Road, but in reality, Bubbling Brook Court ends in a cul-de-sac and does not extend to Double Tree Road. This mistake is causing inconvenience as cars attempt to access Double Tree Road from our cul-de-sac. I kindly request that the maps be updated to reflect the correct layout of the area. Thank you. Paul J. [redacted] [redacted]

My email address is [redacted], and my recovery email address is the same. I accidentally set up 2-factor authentication. Unfortunately, my old phone (Samsung Galaxy Note 2) is lost, so I bought a new phone and now I can't access my email. When I try to reset the password and receive the first code on my phone number +[redacted]60, everything is fine. However, the second code is sent to my recovery email address, which is the same as my lost email account. I'm stuck since I can't receive the second code. The initial code was sent to my phone, but I can't access the second code due to both email addresses being the same. I need assistance to regain access to my account.

My email address is [redacted] I mistakenly set up 2-factor authentication and lost my old phone, a Samsung Galaxy Note2. I got a new phone but can't access my email now. When I tried to reset my password, the first code was sent correctly to my phone number ending in [redacted]. However, the second code was sent to my recovery email, which is the same email I can't access. I received the first code but not the second. Please help me regain access to my account, as I am stuck without the second code. Thank you.

I have submitted a detailed complaint to you. I am simply requesting my Google password to cease the repetitive requests for verification codes. Please assist in recovering the correct password associated with my email at [redacted] and verified phone number [redacted] on 9/5/19. Kindly stop the unnecessary password prompts from Google to streamline my usage experience. Your cooperation in resolving this matter promptly is appreciated. Thank you for your assistance. My email for correspondence is [redacted]

I have been struggling for the past hour to forward spam emails from my Gmail account ([redacted]) to Google. Nearly all the emails I receive are spam, and many contain sexually explicit content that I never signed up for. Despite my attempts to unsubscribe, I continue to receive unwanted and inappropriate emails. I was given this Gmail account by T-Mobile, my cell phone provider, and although I rarely use it, every time I log in, the spam inundates me. After trying to unsubscribe from these explicit emails, I receive undeliverable messages shortly after. I urgently need assistance in resolving this issue as the spam emails persist. Please help rectify this situation with my email account.

I bought a used Pixel 3 phone from a private seller. The seller, who is the father of the deceased previous owner, stated he bought the phone at Best Buy for his son. He provided the original receipt and shared that Best Buy wiped his son's data from the phone. However, upon starting the phone, it requires the previous owner's PIN or Google Account information, which is not possible to obtain. I am looking for guidance on how to proceed to validate this sale and make the phone usable. I want to assist the father in this process smoothly. Any advice on steps to take would be appreciated. Thank you for your assistance.

I accidentally broke my phone, and I am unable to fix it or retrieve my original number. Unfortunately, I can't remember the password since it was always saved on my phone. Consequently, I'm unable to receive the text code. I created a new Yahoo email as a recovery option with the same forgotten password as my Gmail. My Gmail account is [redacted], where I have important information, including college records, billing accounts, and irreplaceable photos spanning a decade. I am willing to provide any necessary identity verification. Please assist me in recovering access. My updated phone number is [redacted], recovery number [redacted], and recovery email [redacted] I have resorted to using a temporary email, but my Google account holds crucial documents like tax records, my kids' birth certificates, and videos from the hospital that I urgently need. Thank you for your help.

I noticed six unauthorized charges on my prepaid credit card on various dates in May and July for a total of $[redacted].14. I've already filed a claim and have been assigned an ID. Unfortunately, this situation left me with insufficient funds for my planned car insurance payment, causing inconvenience. I have since canceled the card. I'm reaching out to expedite the refund process. The new card I received from Walmart can accept the refunds. I can provide the new account details if needed. Thank you for your attention to this matter. Regards, E.G. Email: [redacted] Phone: [redacted]

While dining out with friends, I misplaced my cell phone. I swiftly attempted to access my Google account to locate the device, confident it was nearby. Unfortunately, verifying my identity presented a challenge as the questions required access to my phone. Despite providing the correct password, I was unable to log in to the phone finder. Upon returning home, I discovered the phone's battery had died, rendering my efforts futile. This marks the third occurrence of losing my phone in such a manner, leading to immense frustration with the feature's usability when needed urgently.

After three weeks of persistent phone calls and challenges, Straight Talk successfully transferred ownership of the phone from my son's name to mine last night, September 27, [redacted], at 10:40 p.m. The Transaction Number is [redacted]. They also provided me with minutes until October 2, [redacted], to compensate for the minutes lost when my phone was stolen. Despite having his phone, SIM card number, IMEI number, email address, and past password, I'm stuck at the reset screen asking for the previous owner's email or phone number. My son's ex-girlfriend changed his password and recovery email while he was in jail, so I can't proceed. I'm at a loss and unsure how to proceed given the circumstances.

I, Morine Barnes, discovered various reviews under my name on Google that I did not write. Here's a list of some of them: 1. Debt Counselling Article on Fin24. 2. Helpline for Budgeting Loans. 3. Home Improvement Grant Funding. 4. Online Freebies Suggestions. 5. Doctor Selection Tips from Dr. Oz Show. 6. Braided Hairstyles for Black Women. 7. Customer Review for Mint A Money Polo Mints. 8. Mr. Sheen Polish Product Review on Wilko. 9. Information on Faithlife. 10. Weight Watchers Program. 11. Weight Loss Tips Involving McDonald's. 12. Facts About Exercise. 13. Lemsip Cold & Flu Sachets Review. 14. Fat Binding Tablets Info. 15. Diet Coke Beverage Details. 16. Warning Related to a Scam Site. 17. Book Review "Diets Don't Work" by Bob Schwartz. I am feeling embarrassed as I did not post these reviews on Google. Please assist me in removing them as they are outdated. Thank you for your help. Morine Barnes

There has been a security breach where my information was compromised. Someone hacked my computer, and it seems like when the hacker's account was compromised, you provided a recovery code. This individual has been harassing me since [redacted] and may have access to a recovery phone number that the FBI is interested in. Could you confirm the recovery email for my newly created account, [redacted], and for [redacted] and [redacted]? This person has taken my emails, footage from my security camera, created a negative profile about me online, and seems to be causing trouble. It's distressing, and I need to know the recovery phone number associated with my phone ending in [redacted]. Please provide information to help me as this situation is deeply troubling.

Dear YouTube management, I am concerned about the recent decrease in my view counts and engagement on my channel. Despite having 18,[redacted] subscribers, my view counts are consistently low, ranging from [redacted] to [redacted] views per upload. This is in contrast to creators with only 10,[redacted] subscribers who are getting much higher view counts, often around 5,[redacted] views per upload. I make sure that my content adheres to all the guidelines and policies on your platform, so I am unsure why there has been a sudden drop in visibility for my channel. It is disheartening to see my hard work go unnoticed while others seem to be getting more recognition. There is also a concerning individual who has openly admitted to flagging every video I upload, which may be contributing to the issue. I kindly request that you investigate this matter and address any unfair treatment that may be affecting my channel's performance. It would be greatly appreciated if you could reinstate the notifications for my 18,[redacted] subscribers. Thank you for your attention to this matter.

On September 24, I suddenly stopped receiving emails on my phone and couldn't sign into my main account ([redacted]). Despite not remembering signing out, I suspected a hack due to the location showing Glouchester, VA when I was near VA Beach in Glouchester, VA. Unfortunately, account recovery failed as it sent secret codes to a page on my phone that didn't exist. My husband attempted various online recovery methods including force stopping and disabling Google, which unintentionally led to being locked out of all Google services. Any assistance would be greatly appreciated. For communication, please contact my husband's email ([redacted]) since I can access it from our home computer. Thank you for your help. If needed, you can reach me at the provided phone numbers. Lastly, I have three Gmail accounts: [redacted] (original but stopped working in December [redacted]), [redacted] (my main account), and [redacted] (accidentally created).

I am inquiring about a donation I received via text message from Facebook. The sender is Francisco Connelly and the bank mentioned is rsbc rrsb. The donation amount is significant at $[redacted],[redacted], which would greatly help me as a single mother with my daughter currently in foster care due to housing conditions. I am reaching out to verify the authenticity of this donation to ensure it is not a scam. Can someone please check my Gmail account for correspondence regarding this donation to confirm its legitimacy? Your assistance in clarifying this matter would be greatly appreciated. Thank you, Stephanie A.

I would like to inform those who have been contacted via email from <[redacted]> claiming to be me, asking for money to be put onto a debit card, that this is not me or my email address. Kindly disregard any requests from this address as it is not associated with me. The only email address I have ever had is <[redacted]>. Being an 85-year-old senior with 40 years of experience in law enforcement, I do not engage in such activities. I appreciate your help in resolving this issue.