FlipKart Customer Service Issues

I recently purchased Amul Pro, quantity 1 (pack of 2), and the printed price on the product is Rs. [redacted]/- each. However, I paid Rs. [redacted]/- for the same. I have been discussing this for the past four days and keep getting the same response from everyone. Some say to wait until the 13th while others say the 15th. I am sorry to inform you that I will only wait until tomorrow. If the issue is not resolved, I will have to escalate this matter to the Consumer Affairs department and inform local authorities about the discrepancy in pricing. I would like a refund for the excess amount paid, or alternatively, I am willing to receive an extra (pack of 2) if the correct amount is delivered. Your prompt attention and cooperation in resolving this matter would be greatly appreciated. Thank you.

Dear Sir, I recently received the S-sized killer polyester blend solid coat I ordered for my son. Unfortunately, it does not fit him well. I am keen on returning the item, however, I am facing difficulties with the return window. Customer care informed me that the item cannot be returned, despite the return policy on my mobile stating otherwise, assuring returns if the product is unsatisfactory. This has left me quite dissatisfied, especially considering the significant amount of money involved. I would appreciate your assistance in resolving this matter promptly, as I am a loyal customer and would like the option to choose another item or have the refund credited to my Flipkart wallet. Thank you for your attention. Best regards, S.A.

Hello, my name is Yash. I recently bought DAILYHERBS Dry Figs | Anjeer Afghani Medium Size Figs with order ID OD[redacted][redacted]0. Although I received the order on time, I encountered some issues. Firstly, the product quality is poor and contaminated with a thread. Secondly, the packaging was also inadequate. As the product is non-returnable, I seek guidance on recovering my losses. Additionally, I require assistance in updating my contact number since my old phone with the registered number is no longer usable to receive OTPs. I have attempted multiple times, but the OTP keeps getting sent to my inactive number. Your prompt response would be greatly appreciated.

I haven't received the product yet, and I am struggling to get assistance and support. I feel let down and cheated. I have a problem and I am deeply sorry for any inconvenience caused. I trusted the seller and had high expectations based on my past experiences with Flipkart. This situation is important to me and I sincerely request help to resolve it.

Today, I received an unexpected order in my father's name between 10-11 am. Considering he is currently abroad in a different time zone, I was puzzled as to whether he made the purchase. After confirming no family member had placed the order, I discovered I had inadvertently paid the cash on delivery amount of 798rs. I have been unsuccessful in reaching Flipkart's helpline to initiate the return procedure. It is concerning that an order was made under a different person's name with cash on delivery. I urgently require assistance with this matter.

I opened my Flipkart account six years ago using a mobile number that I recently lost along with the phone. I am now unable to update my new mobile number because Flipkart sends OTPs to both the new and old numbers. I can't enter the OTP from my old number as I lost it. This issue is preventing me from changing my mobile number on my account. I need advice on how to update my new mobile number on my Flipkart account.

I recently ordered Noise earbuds but received Lotus skin whitening cream instead in an open box delivery. The delivery person acknowledged the mistake but still handed over the wrong product. He mentioned taking pictures and informing the office to facilitate the return via the app. Unfortunately, due to it being labeled as an open box delivery, I couldn't choose the option for receiving the incorrect item. This experience has left me feeling frustrated and like a waste of money while shopping on Flipkart. I am seeking assistance to resolve this issue promptly.

My account is inactive, please activate it. My name is Ramkumar. Also, please add my email as I was trying to add it when the account got activated by mistake. Please activate the account and add my email as I am unable to add it. Please help. - R. Ramkumar. Mobile: [redacted] Email: [redacted]

I have been waiting for your team to come and pick up my order on time, but nobody showed up. Even after complaining, they are giving me a hard time. I requested you that day that if it's not done, I will lodge a complaint and take legal action against your company. However, I was speaking to you like a crazy person. You assured me it would be done before the 26th, but it hasn't happened yet. The 26th has passed, and nobody came to pick it up. I have called more than 20 times in one day. Nobody is responding; just saying it will be done before the 26th. Where is the 26th deadline you mentioned? Please tell me. My number is [redacted].

Hello, my name is Atul. I purchased a cycle from Flipkart with order number [redacted]. I received the cycle on December 12th, and I returned it on December 14th through the delivery boy. He assured me that I would receive a refund within 24 hours, but I have not received it yet, and my account got blocked today. Please contact me at [redacted] to resolve this issue today. Yesterday, when the delivery person came to pick up the cycle, he threatened not to return it to me. Please assist me; I am in a difficult situation. Thank you.

Hello, I recently bought a traditional kurta, palazzo set with dupatta. Unfortunately, upon receiving the product, I noticed several issues such as the quality of the fabric being poor, the color not matching what was expected, and the item looking significantly different from the product shown. I initiated a return requesting citing the quality problem, but the pickup person cancelled it and advised me to request again for a mismatched item. However, when I try to re-submit the return request, I keep encountering an error message saying, "something went wrong, try again later." This issue has persisted for the past 5 days, and I have attempted to submit the request at least 5 times a day. I would appreciate any assistance with this matter.

I made a purchase of shoes on Flipkart, and the money was deducted from my account; however, the order did not confirm, and it shows as pending. I tried calling Flipkart customer care, but the line was busy, so I requested a callback. The next day, I received a call back and explained my issue, asking for a refund. The representative provided a doubtful procedure, and upon disconnecting the call, I received a message regarding two transactions totaling Rs. 25,[redacted] and Rs. 3,[redacted] on my account. These unauthorized transactions appear to be fraudulent and have been linked to Flipkart's customer care. I intend to report this as a fraudulent transaction and file a complaint against Flipkart.

I returned the product about 4-5 days ago, but I still haven't received my refund. I've already filed a complaint, but I haven't received any response yet. I've been trying to contact customer care since this morning, but I haven't been able to get through. Could you please provide information on how to effectively reach customer service for queries? I'm disappointed by the lack of proper customer service available here. My order number is [redacted].

I missed receiving my order due to being out of town during the expected delivery date of 30th December as indicated by Flipkart. My phone was off, and upon switching it on, I received a call from Flipkart. The automated system asked if I wanted to cancel my order, and I mistakenly pressed 1 without fully understanding the prompt. I believe my order may have been canceled, but I do not wish to cancel it. Is it possible to have my order redelivered?

Dear Sir, I am writing in regards to Order ID OD[redacted][redacted]0 placed under the name of Souti Pradhan. Upon receiving the delivery, I noticed that my product was missing from the package. I proceeded to initiate a return; however, the courier informed me that the return option was rejected and advised that I reach out to customer care. Despite numerous attempts to contact Flipkart customer care, the resolution was not achieved before the return date expired. I am feeling quite helpless at the moment. Please assist me with this issue, as you are my final hope. I am eagerly anticipating your response. Thank you.

Additionally, by providing the information above, you can create a public page for your issue. This will allow you to easily share it with FlipKart without having to retype your problem each time. You can also seek help from other customers by sharing the page. Once your issue is resolved, you can also share how you fixed it, helping other customers in the process. If you receive links via email, you can use them to edit or delete the public page whenever needed.

Dear Sir, I had ordered a Prestige induction cooker on 26-9-22, but it did not come with a warranty card. The induction cooker is malfunctioning, and I am unsure how to get it serviced and where I should go for it. Please assist me in resolving this issue. I have been trying to contact your customer care number for several days, but I have been unable to speak to a customer care executive. Please help me with this matter. My mobile number is [redacted]. Thank you.

Hello sir, I am Danish Khan. My account has been blocked, and I need assistance to unblock it. I am feeling quite disturbed as the wrong product from a different brand was delivered to me. Could you please help me return this product and unblock my account? My mobile number is [redacted] and my email is [redacted]. Despite reaching out to customer support, my issue remains unresolved. They mentioned a high number of returns leading to the account block. The order ID is OD[redacted][redacted]0, placed on 2nd January, which was delivered incorrectly. Kindly unblock my account and arrange a return for this product.

I am having trouble with my Flipkart account which has been blocked. I need assistance returning a product, so please unblock my account and help me with this issue. The mobile number linked to the account is [redacted]. I received the wrong item and have been informed via email from Flipkart customer care that my account was blocked due to a high number of returns. I kindly request for your help in unblocking my account and facilitating the return of the product. The order number is OD[redacted][redacted]0 for the U.S Polo Men Black Jacket priced at Rs [redacted]. Please assist me as my account being blocked has caused significant distress. My email is [[redacted]]. I am a loyal customer of Flipkart and would appreciate your prompt resolution to this matter. Thank you for your help. Customer: Danish Khan.

I have purchased the women's fast track watch and completed my payment of Rs. [redacted] through UPI. Despite this, my order is still pending and not yet confirmed. I reached out to Flipkart's customer service, and a representative advised me to wait a day for confirmation. However, it has been since January 7, [redacted], and my order remains unconfirmed. I have been attempting to contact customer service since yesterday, but the line has been consistently busy with no response. I am now requesting a refund for my payment. I urge you to address this matter promptly. Thank you.