Facebook Customer Service Issues

I am encountering an issue with Facebook Marketplace. Yesterday, I attempted to list my first item, a collection of vintage miniatures and knick-knacks, but it was promptly rejected. After appealing, it was reinstated. However, my second listing for a flatware set, which gained traction with over [redacted] views and a potential buyer, was also rejected this morning. I have appealed this decision as well. I am unsure why my listings keep getting rejected. Any assistance on this matter would be greatly valued. Thank you, V.

I sent a HIPAA authorization form to one of your members to obtain their Facebook account information. Unfortunately, we didn't receive any response back after mailing it to [redacted] S. California Avenue in Palo Alto, CA. I'm Carole Rotunno from F & L Claims Service, the third party administrators for Fireman's Fund. Could you confirm if this is the correct address to send the authorization form? If not, please provide me with the correct address where I can send it. Thank you.

I am facing an issue with an old Facebook account that contains a picture of me and my daughter. I am unable to access this account, but recently discovered that my girlfriend has somehow managed to recover it and linked it to her email. I would like assistance on either regaining access to the account through my email, deleting it entirely, and preventing my girlfriend from using it. I am also curious as to why the account was not deleted as I was informed previously. I would like to know if my girlfriend still has access to it.

My boss has multiple subaccounts under his personal Facebook account. We are attempting to access one of the subaccounts but encountering issues. Tony can view all the accounts on his mobile app but not on a desktop computer. We are looking to find a solution to access the company account. If we can discover the email address linked to the account, we can recover the username and password. Thank you for any assistance you can provide.

I have an old Facebook account that I haven't used in almost a year. Facebook said they were deleting the account because they couldn't prove it was mine. Recently, I found out my girlfriend has recovered the account using her email. I need the account deleted or recovered so I can see what changes she made and who she's been messaging. I need to prevent her from using it further.

After reading an article about Facebook leadership choosing not to delete known false posts, I am deeply concerned about how this undermines democracy and their duty to users. Why would anyone choose to spread lies other than to promote misinformation? If Facebook persists in this, I support efforts to curb their influence. It is essential for platforms like Facebook and all media to prioritize and uphold the truth as beacons of honesty.

Hello, I am experiencing an issue with my business account named "yegyogagirl" run by Samantha Dubinsky. A person named "The Dancing Machine" has been consistently sharing all my posts causing harassment. Although I attempted to block him, I discovered that the option to report or block him is not available as it shows that I have already blocked him. I am looking for a solution where my posts cannot be shared by anyone to avoid this situation. Despite trying to prevent sharing, he resumed after a few days. His website appears unprofessional and suspicious. I need assistance in ensuring that "The Dancing Machine" is permanently blocked and reported, or in restricting the sharing of my posts. Your help is greatly appreciated. Thank you.

I am having difficulty recovering my hacked account and resetting the password. Despite using the 'Trusted Contacts' feature and entering the codes provided by Facebook, the recovery and password reset emails were sent to the wrong email address. I am now blocked from trying to access my account due to attempting too frequently. This is distressing because my account contains valuable photos of my child's life, as well as my small business page and group. Additionally, I am unable to use Messenger, compounding the issue. I urgently need assistance with this matter.

Today, I deactivated my old Facebook account due to issues with missing passwords after updating to Windows 10, which caused the loss of information, including my Facebook account. I would like to delete my disabled email address, [redacted], to start fresh. As a webmaster for a small Lions Club with [redacted] members, I face challenges without access to a real person at Facebook to address problems. I have informed Lions International about the situation and aim to create a new account by November 15th or by the end of the month. It is crucial for Facebook to provide customer support for users facing technical difficulties. Thank you. Robert B.Kinard, Web Master, Kingsland, Texas [redacted], #[redacted] in Lions Club International.

I recently encountered a problem with my Facebook account being hacked. After receiving emails from Facebook about suspicious logins from a different location, I changed my password. However, shortly after, there was another suspicious login. It seems the hacker might have access to my old email address that I can no longer log into. To enhance security, I enabled two-factor authentication which sends codes to my inaccessible old email. Despite explaining my predicament and even providing identification to Facebook, they mistakenly closed the issue, assuming it was resolved. Now, I am locked out of my own account, and the hacker has changed the password after Facebook's misleading closure of the matter.

To whom it may concern, Dear Sir/Madam, I am puzzled by the lack of access to my account that I have maintained for over a decade. Out of the blue, it has been blocked without any explanation, despite always entering the correct information to log in. Why do I suddenly need permission for my device or travel locations? I kindly request the immediate reactivation of my account linked to my long-standing email. Please cease prompting me to seek assistance from friends. I eagerly await a prompt resolution. Best regards, John R. [redacted] Facebook: Deafrog Mobile: [redacted]5

I've been struggling to access my Facebook account. I can still access my email but not my phone number. I tried using trusted contacts but two of them are deceased, which is not a viable option for me. My account is under Jacqueline Perez, and my email is [redacted] Thank you for your assistance.

A few years back, I had an account to connect with my husband's daughter. I'm not a fan of your website, but now I need to reach an old friend. The system won't send me a verification code. I'm 70 years old, and my email has changed in the last 11 years. I don't understand why so many people use this site when it's so difficult to talk to a real person.

I'm not sure what happened, but today when I tried to access Facebook and my messenger, I encountered a troubleshooting message. It seems like my Facebook account has been deactivated, which I did not do. Additionally, I am unable to receive any emails. I recently got a new phone number and need to update it on my account. I've had this Facebook profile since [redacted] and would prefer not to create a new one. Please send the necessary information to my mom's email at [redacted]

Hello, my email is [redacted] and my phone number is [redacted]5. You can find me on Facebook as deafrog. I am seeking assistance in accessing my account. I have received various emails from unfamiliar addresses requesting a code, and a text message on my mobile for a Facebook account I do not recognize. Can you please help me regain access to my account as soon as possible? It has been over 10 years since I created this account, and I am confused about the issue. Thank you for your patience and understanding.

My previous phone malfunctioned, so I purchased a replacement, albeit not the best one. Unfortunately, I am unable to log in despite using the correct password, and my phone number remains the same. I attempted to use a code from Facebook for verification but it was unsuccessful. I suspect the issue may be related to the security authentication procedures. I have submitted my identification and a photo with a code twice already. It has been over a week, and I am feeling unsure of what steps to take next.

My late father's Facebook profile was memorialized two years ago after his passing. Recently, my mom joined Facebook and would like to have him added as a friend so she can see his profile among her connections. They were married for 32 years. I believe I requested his profile to be memorialized when he passed. Is there a way to connect my mom and dad on Facebook, even though his profile is memorialized?

I had a successful Facebook page with 40k followers, which is a fan page. Despite not pretending to be anyone else, a rival page reported me, leading to my page being unpublished by Facebook in July. I have tried reaching out to Facebook through various channels like Facebook, Instagram, and Twitter, but all my attempts have been ignored, including phone calls. I believe this situation is a misunderstanding, as my page abides by the platform's rules. It's disheartening especially when there are still active fake and scam pages on the platform. The affected page was Freddie Highmore HQ.

I received a 3-day block from commenting and posting due to sharing a picture that was deemed inappropriate by the platform for going against community guidelines. The system indicates that I violated the standards with three posts but only mentions two. As someone who actively raises funds through Facebook for multiple charitable causes, being able to post is crucial. Currently, I have an ongoing fundraiser that has generated an amount of £[redacted].

Hello Facebook, I hope everything is going well. I recently encountered an issue with my Facebook profile. To be honest, I am not sure what the problem is, but I am quite concerned because my account contains all my family members and friends from childhood. Additionally, this year I traveled to Vancouver, Canada, and did not change my SIM card. Upon returning, my previous number, +57 [redacted], was disabled, so I switched to +57 [redacted]. Unfortunately, I forgot to update this new number on my Facebook profile. I would greatly appreciate your assistance. Thanks in advance. Best regards.