Facebook Customer Service Issues

Dear Facebook Team, I am writing to inform you that my account was disabled on August 29, [redacted], due to my usage of certain functions. I am reaching out to provide my contact details for verification purposes: - The email linked to my account is [redacted] - My Facebook name was Alexandra Oh Yoon - Date of Birth: February 17, [redacted] - Location: Italy I suspect my account was disabled while sharing links as I am a group administrator. It's possible I did this excessively, leading to being mistaken for a spammer. During the past month, I accessed my account from various locations including Rimini, Italy, where I was on holiday with my family. Upon returning, I found my account blocked for suspicious activity. I am eager to know when my account will be reinstated. If further details are needed, please reach out to me as I am in urgent need of my account back. Thank you, Alexandra

Hi there, I recently got a new phone and did a factory reset on my old phone without noting down my Facebook password. Unfortunately, I can't recall the password and may not have an email associated with the account. My Facebook account is connected to my business page "[redacted] Cosmetic Laser" under the name Lindsay Lou. I typically sign in using my mobile number [redacted]. I have two-step authentication enabled. Is it possible to reset my password using my phone number without an email? My Instagram is linked to my business page, which may serve as verification. Any assistance would be greatly appreciated. Thanks, Lindsay

I was recently blocked for 3 days after commenting on a disturbing video. The video depicted a white man kicking a black kid in the head, and there was an inflammatory comment in which a black man made derogatory remarks about white people. I defended the child in the video and criticized the racist comment. Despite not making any racist remarks myself, I was still blocked from the platform. I find this unfair and disappointing. I am considering escalating this issue to my local senator for further review.

My Facebook account, linked to my email "[redacted]", has been deactivated, possibly due to me having multiple accounts. I submitted my ID card to the Facebook Customer Center a week ago but have not received a response. I also need assistance in deleting the other deactivated accounts associated with "[redacted]", "[redacted]", and phone number (+82 - South Korea) ending in [redacted], as I am unable to access them. Can you please help me with this issue? Thank you!

My account got hacked, and I'm unable to access it. The hacker is reaching out to my friends, pretending to be me. Since there are mostly family members on the account, I managed to contact some of them to ask them to block the fake account. There are also friends on the account who have passed away, and I want the account closed for good. I need help in closing the account to prevent further harassment of my loved ones for help and money. How can I contact you to discuss closing the account and putting an end to this situation?

Recently, I discovered an issue with Facebook Dating where my conversations are not visible. Even though it indicates that there are unread messages, I cannot view them. When I access the deactivated conversations section, the conversations do not appear. I attempted to resolve this by restarting my phone and reloading the Facebook app, but the problem persists. I'm curious if others have encountered this problem or if there is a known reason for this issue.

I need assistance in regaining access to my Facebook account. Unfortunately, after a recent phone update, all my data was deleted. Facebook is requesting an email for the password reset, but I no longer have access to the phone number linked to my account. The email associated with my account is a Hotmail address from years ago, and I do not remember the password. I am eager to retrieve my account as it holds valuable photos. Upon successful access, I plan to update my email and phone number. Any guidance on resolving this issue would be greatly appreciated. Thank you, Travis.

I enabled two-factor authentication on my Facebook account, but I have lost the phone number associated with it and the authentication code. I am unable to log in. Can you please assist me in gaining access so I can either disable two-factor authentication or consider closing my account permanently? I urgently need help with this matter. My email is [redacted] and my phone number is [redacted]. It would be very helpful if you could contact me as soon as possible.

I believe it's unjust to have been banned for standing up for myself against a group of individuals who were targeting me. I feel the decision was made without proper consideration as I have faced bullying throughout my life and did not wish to endure it again. The lack of communication or thorough investigation into the situation, only focusing on one comment I made in response, seems unfair. I respectfully request for the ban to be lifted.

I no longer have access to my old email that was linked to Facebook. My new phone is not receiving the text code to reset my account, even though the number is correct. I have never used Facebook on this new phone. Since I only used my old phone for Facebook, I don't have any other devices I have logged into my account with. I have the same phone number on my new phone, but Facebook is not sending me the reset code. Thank you.

Hi, my Facebook name is Winson Tey, and my Instagram handle is winson.tey_. My Player Unknown Battle Grounds name is SKL×Freezy, and my phone number is +[redacted]6. Hello Facebook, I am a user of Facebook and Instagram. However, today when I tried to log in, I discovered that both my Facebook and Instagram accounts have been disabled for violating the terms and conditions. I am unsure of the exact reason behind the disablement. It is possible that I inadvertently accessed a harmful website or mistakenly interacted with a violent group online. This has affected not only my social media accounts but also my ability to access my PUBG account, where I have money tied to my Facebook account. I am hoping for assistance in enabling all my accounts again, especially my PUBG account. Thank you.

I recently made a purchase from FloralToned Designs (also known as Joyniede) but encountered difficulties when trying to initiate a return. Following the instructions provided in the delivery package, I contacted their customer service via email, but the communication was challenging. Despite attempting to follow up and complete the necessary steps to receive a return slip on the same day, I am now unable to locate their website under either name. Frustratingly, the transaction seems to have vanished from my recent activity, making it impossible for me to proceed with the return process. It appears that my $85 may be lost due to these unexpected circumstances.

I am having trouble accessing my Facebook account as I forgot my password. I have tried receiving a code on my phone but none of the codes I enter are working. I am unable to proceed to get further help on the page without logging out first, but I fear I may get locked out of the account if I do so. Additionally, the phone numbers associated with my account are incorrect. Please send a working code to [redacted] so I can change my password without having to log out.

I recently encountered an issue with my Facebook account security that prompted me to choose a new login method due to suspicious activity. I updated my phone number since then, so receiving a link on my old number is not possible. After sending my ID picture twice as requested, I have not received any response from Facebook at the email I provided. Following their instructions to have three friends help with account recovery by providing a passcode, my friends are unable to access the recovery link properly and are facing redirection issues on the page. I am puzzled by these obstacles and seek assistance in regaining access to my account. Your help in resolving this matter would be greatly appreciated. Thank you.

There have been repeated attempts to log into my account daily by requesting an access code, leading to my account being locked and requiring a password reset each time. I have enabled two-step security, but the issue persists with no changes made to my account. How can I prevent these unauthorized login attempts and the constant password resets? Facebook indicates sometimes that my account was accessed with the code and other times that attempts were made. This has been ongoing for approximately three weeks, and it's becoming frustrating. I rely on Facebook for work purposes; otherwise, I would have deactivated my account.

Good evening. I need your help, my Facebook account was hacked months ago. The name has been changed, and the profile altered. Despite trying to resolve this issue, all efforts have failed. Moreover, we noticed the account has been disabled. Please assist. The account's original name before the hacking was ONI IFEOLUWA AMOS, but it has now been changed to AUSTIN TIMOTHY WOOD ANTHONY. This change was not authorized by the owner. The email linked to the account is [redacted] I have attached the owner's identity card and one of the pictures from the account before it was hacked.

Good evening, I urgently need assistance. My Facebook account was hacked months ago, and the name and profile have been changed. Despite my attempts to fix this issue, they have all failed. Additionally, the account has been disabled. Prior to the hack, the account name was ONI IFEOLUWA AMOS, but it has now been altered to AUSTIN TIMOTHY WOOD ANTHONY without my authorization. The email associated with the account is [redacted] Your help in resolving this matter is greatly appreciated.

I'm having trouble accessing my Facebook account. When I first set up my phone, the number linked to my account was [redacted]. I recently changed my phone number to [redacted] about a week ago. When I woke up today, I found myself logged out of my account. I haven't needed to use my password in a long time since I had Face ID set up on my phone. Now, I can't access my account because I didn't have a chance to update my new phone number. I thought I had updated my email address on the account, but it still displays my old email that I am no longer able to access - [redacted]

I'm facing an issue with my account that has a two-factor authentication. Unfortunately, I no longer have access to the phone number to receive the reset code. I've tried submitting my license and a picture with a code, but I received an error message stating that the link was broken or the image was deleted. I deactivated my page for only a day and did not delete it. I'm trying to recover my original page on a new phone. Thank you. [redacted]

I recently purchased a new phone and when I tried to log into my Facebook account, I was prompted for my email and password. Unfortunately, I no longer remember the password for the old email address associated with my account. When attempting to reset the password, the code is sent to the defunct email address. I have tried reaching out to the old email provider, but they no longer offer services. I am at a loss on how to regain access to my old email and Facebook account. In the meantime, I created a new Facebook account, but it's not the same as my original one. Any assistance would be greatly appreciated. Thank you.