Facebook Customer Service Issues

Hello, I need assistance recovering my Facebook account as I have forgotten the password. Two methods are provided to receive a verification code: email and phone number. However, I cannot access the email associated with the account anymore. Although I updated my phone number on Facebook, I have not been receiving any codes despite numerous attempts. I am eager to reclaim my old account instead of creating a new one. Your help is greatly appreciated. Thank you.

I am having trouble accessing my account as I am being prompted to provide a photo of my ID. I have attempted to upload the photo as requested but have not seen any progress, leaving me unable to access my account. Additionally, when a friend searches for my account on Facebook, they are unable to locate it. This has led me to question if my account has been compromised. I am eager to regain access to my account so that I can continue using Facebook and Messenger. Thank you for your assistance in resolving this matter promptly. Regards, Dan L.

Hello. I have been experiencing an issue with my Facebook for the past three days. Whenever I try to like a page, the thumb icon turns blue, but within 2 seconds, it goes back to normal as if I hadn't liked it. Even when I accept invites from pages, it shows as accepted, but once I navigate away and return, the invites reappear. This problem is preventing me from liking any pages, which is crucial for participating in competitions that require liking pages. Please assist me in resolving this matter.

I attempted to log into my recently created Facebook account but neglected to include a phone number. Upon adding my number, it directed me to the page to input the number and await an SMS code. However, the message did not come through initially, leading me to repeatedly input my number in hopes of receiving the code. After approximately 15 minutes, I finally received the code but was notified that I must wait 24 hours before sending another SMS. I am requesting assistance in resending the text to my number so that I can bypass the waiting period.

My account, listed under Quinn Fingerzintoes, was disabled due to a verification issue. The person from Facebook explained the reason for the inquiry regarding my account. I choose not to use my full name due to personal reasons. In the past, I worked at a facility for teenagers with mental illness, where I was advised to keep my social media presence private. After leaving the job, I maintained limited online presence to protect the privacy of former clients and due to concerns about an ex-boyfriend potentially monitoring me online. I have provided various old photos with my maiden name, which were not accepted by Facebook. I prefer to use the name Quinn Fingerzintoes for safety reasons. My primary concern is to feel secure on Facebook while connecting with friends and family. Your understanding and consideration of my situation are greatly appreciated. Regards, Quinn Fingerzintoes.

I created a Facebook account when I was younger that I'm currently unable to access because I've forgotten both the password and email address associated with it. I'm struggling to recall any information that could help me retrieve the account. I urgently need to reopen it as I have important photos stored there that I would like to recover. Unfortunately, I unintentionally deleted all communication involving both that old account and my recent one last year. I sincerely hope you understand the importance of my situation. If you have any questions regarding this matter, please feel free to ask me. I am more than willing to provide any necessary information to verify the authenticity of my request.

I am unable to see the new dating app icon in my account despite trying multiple things. I updated my Facebook account, set my relationship status to single and public, and made sure my location is correct. Everyone I know has access to the app, and I'm unsure why I can't see it. I had a Facebook account a long time ago which I closed, but now I opened a new account. I would appreciate your assistance with this matter. Thank you.

A few weeks ago, I created a messenger account for my 10-year-old brother to use without Facebook. Unfortunately, the account got disabled shortly after, and despite my reports, it remains inactive. I can't even delete it now as I can't access it. We used his phone number and registered with his real name, providing a clear profile picture. Please, kindly reactivate his messenger account or provide information on what caused the issue. Thank you.

My account was compromised by an individual named William Tips, who pretended to be associated with Olymptrade investment. He seemed legitimate, sharing alleged customer conversations on his profile, deceiving me. Initially, he convinced me to invest [redacted]#. Later, he requested more funds under false pretenses, claiming technical problems. Eventually, he sought [redacted]# for a reason related to CAC and transfer fees. He insisted on having my password to set up a profile on my behalf, which I reluctantly shared in my eagerness to retrieve my money. Subsequently, he altered my password, locking me out of my Facebook account. Moreover, I am unable to access the email linked to the account. I seek assistance in regaining access to my account and preventing others from falling victim to William Tips.

Hello, I am facing a serious issue right now. A particular account has been hacked, and the hacker is sending harmful and inappropriate messages to my and my brother's friends and family on Facebook. This has caused distress, and we fear for our safety as strangers have shown up at our door and my brother was physically attacked due to this hacking incident. The police have been contacted but seem unable to provide assistance in this matter. The incident log number is [redacted] dated October 5th, [redacted]. We urgently seek help to stop this individual from causing more harm.

My Facebook Business Ad account was unexpectedly disabled without explanation, even though I wasn't actively running ads at the time. I am puzzled because I have never had an ad rejected previously. Facebook claims I violated their ad policy but won't specify which one. Despite reviewing all their policies, I can't identify any violation. I appealed, but their response was curt and final. How can I comply with an undisclosed policy? Why doesn't Facebook educate users to avoid unknowingly violating rules? Shouldn't ads that breach policy be rejected upfront rather than leading to sudden account deactivation? Why doesn't Facebook clarify the policy violation upon rejecting an ad? My business is at risk of bankruptcy without access to my ad account. The lack of a clear reason for the deactivation makes me feel discriminated against. I urgently need Facebook to reactivate my account and explain the alleged policy breach, especially since I wasn't actively advertising.

A person named William Tips, who said he was from Olymp Trade investment, persuaded me to invest. He seemed credible based on his posts on social media. I invested $[redacted] as he suggested. William asked for my password to set up a profile for the company. In my eagerness to recover my funds, I shared my password. However, he later changed it. I have been attempting to address the problem since yesterday, but I am unable to access the email linked to my Facebook account.

Recently, I discovered that my Facebook account was hacked on September 24, [redacted], when I attempted to log in and realized that the password had been altered on September 23, [redacted]. The hacker also changed the email associated with my account, which has made it impossible for me to receive any verification codes from Facebook. Despite my efforts to recover my account by submitting the required documents, I have been unsuccessful. I am in need of assistance in resolving this issue. Thank you.

I am reaching out for assistance with my Facebook account. I made the mistake of sharing my password with someone who then changed it and logged me out of all sessions. I have been trying to recover my account via Gmail, and in the final step, Facebook requested a photo of myself for verification. I have provided the requested picture and I am eagerly awaiting a response. It is crucial for me to regain access to my account promptly as I have numerous other applications linked to it. The password I last used before it was changed to "makhnat85". My phone number associated with the account is +98 [redacted]. I kindly request your urgent help in restoring my account as these details are indeed mine, and I am the rightful owner.

My account is under the name Reena NeGandhi with the email address [redacted] However, I noticed there is an additional email not associated with me. I received a message stating that my account was closed due to phishing. When I click on the "continue" button, it does not progress further. At one point, I was asked to identify friends in photos, but even that did not help in recovering my account. Facebook is crucial for me, and I urgently need my account reinstated. Could you please assist in enabling me to authenticate myself when I click on the "continue" button? Thank you.

My previous Facebook account has been hijacked, and I want it deleted. I'm facing an ongoing issue with social media accounts that have been compromised, and the ex-boyfriend is involved. I'm struggling to move on with my life due to this. I need to remove these accounts with my name attached but can't because I've lost access to old emails and phone numbers. I want to avoid involving law enforcement if possible, but I will if necessary. My name is Andrea Setkowsky, and I want these accounts removed to protect my reputation. I can prove my identity, but I can only access one account through Google. Please provide guidance on how to delete these accounts and information associated with my name. Thank you for your assistance. It would be helpful if Facebook had a phone contact for situations like mine. If I don't receive a response, I will consider taking further action.

Hello, I'm unable to access my Facebook account because I've forgotten my password. I tried to reset it following the provided instructions, but I no longer have access to the email address or phone number associated with the account. Initially, I used a random email address ([redacted]) to create my profile, but since it was never set up, the email no longer exists. I've had difficulties updating it. I would greatly appreciate your assistance in changing my password so I can regain access to my Facebook account. Thank you.

I need to regain access to my Facebook account. Security measures have locked me out, and despite trying email password resets, I haven't received much response from Facebook. I'm concerned I may have been hacked or that my account has been suspended. How can I unlock my account and access it again? I have downloaded my account data on my phone; how can I upload it back to Facebook? Any assistance in resolving this issue would be greatly appreciated. Thank you.

My old Facebook account, which I believe was hacked, was inaccessible, so I created a new one. However, everything on the new account got changed when someone had access to my phone. The phone number listed on the account, [redacted], is not mine; my actual phone number is [redacted]. I no longer use the old email address [redacted] I kindly request that both profiles be completely removed. My current phone number is [redacted]. Once those profiles are deleted, I would like to create a new account. Thank you for your assistance.

Hello, I am seeking assistance regarding my Instagram account, previously known as glats2020, which was accessed and modified by my ex-girlfriend. She changed the account's name, email, and password, effectively barring my access and taking over the account. I am concerned about her intentions and her invasion of my privacy. This situation is distressing as she has been harassing me for a year. She has removed my pictures and altered the account significantly. I am frustrated by the ongoing harassment and I am eager to regain control of my account.