Facebook Customer Service Issues

I tried logging into my Facebook account through a mobile game where both are linked. Suddenly, it asked for a phone number for verification. I entered mine and submitted the code. Then, it requested a picture of myself, which I also provided. I need assistance understanding what is happening with my account's verification process. It is essential for me to regain access promptly as I cannot use my account currently. This situation is urgent for me because I earn money from playing and streaming the mobile game, and not being able to log in to my Facebook-connected account is causing significant issues.

My account has been hacked. I've been trying all day to get the situation corrected, but no one seems to know what to do. My name is Gene Miller, and the person using my Facebook account is named Carl Orr. I can't access my Facebook or Instagram accounts because he's using my phone number. When I enter my information, it shows his account instead of mine. The email I'm using is not associated with the account anymore, and when I enter my phone number and password, it still logs in as him.

Dear Facebook Team, I am saddened by the recent disabling of my Facebook account. As a person who appreciates and seeks to learn about various cultures and lifestyles, I reached out to different individuals with no ill intentions. My goal was to spread positivity, motivate others, and make a difference. I am not only a social worker but also an avid cyclist. All my accomplishments, including trophies, medals, and newspaper features, are documented solely on Facebook. I do not have duplicates of these important life moments, and they represent the hard work and dedication I have put in over the years. I kindly request the reactivation of my account so that I can continue sharing my journey and inspiring others.

My Facebook account was reported and locked without any reason, leading to its closure. I need to verify my account's ownership but encountered issues uploading my IDs. Despite uploading, I couldn't proceed to the next step by clicking the Continue button, only returning to the same upload page. I have not breached any Facebook policies nor received any notification emails concerning this matter. It's possible that someone might have misused my IDs, falsely reporting my account or for other undisclosed reasons. Kindly review the attached photo and advise on steps to reopen the account. My Facebook account is [redacted], and the linked phone number was [redacted]. Thank you for your assistance.

I recently lost my phone and can no longer access my phone number linked to my Messenger account. I'm unable to receive the Two Factor Authentication Code due to this issue. I reached out to Facebook for help, and they sent an account recovery link to my email. However, the link provided seems to be invalid and doesn't work. I kindly request that Facebook sends me a new link to assist in recovering my account. It's essential for my work and business that I regain access to my Messenger. Thank you for your assistance.

One of my posts from several years ago was reported, prompting Facebook to once again disable my account. I believe Facebook actively hunts down these messages to restrict my freedom of speech. There seems to be bias as they are quick to censor opinions against terrorism, yet gruesome videos are allowed to circulate. The discriminatory treatment of those supporting Tommy Robinson, while pro-Muslim terrorist content is permitted, is concerning. Being a disabled woman in my 50s, I am appalled by the company's actions. The evident bias towards white individuals expressing opinions against Muslims is distressing. My Facebook account under the name Christine Selby has been disabled. I demand an explanation for why old posts are being flagged. It feels like a witch hunt, and I deserve clarification on why I keep facing bans and now the account deactivation.

My Facebook account has been compromised by an illegal group. They have changed both my personal email address and the Facebook password. When I try to reset the password, the verification code is being sent to the hacker's email address: c****s@s******.me. Kindly send any queries or assistance to my email: [redacted] concerning my Facebook account under the name K M KABIR HOSSAIN. You can also reach me at my phone number: +[redacted][redacted].

My Facebook account has been hacked by an illegal group, and they changed my personal email address linked to it. They also changed my Facebook password. When trying to recover my account, the verification code is going to the hacker's email: c****s@s******.me. Please send any inquiries regarding this matter to my email [redacted], pertaining to my Facebook account under the name K M KABIR HOSSAIN.

In [redacted], my old Facebook account was hacked, and despite efforts to recover it, I was unsuccessful. I am particularly eager to retrieve my graduation pictures, which hold great sentimental value as they were only uploaded on that account and I lack physical or digital copies. I created a new Facebook account when all seemed lost, but a glimmer of hope remains that I may recover all my pictures, especially the graduation ones. Account Details: Facebook Name: Suzy Keayurr Keerstay User ID: [redacted] Email: [redacted] Number: [redacted] Unfortunately, I do not have access to the email or phone number associated with the old account, as a friend set it up for me due to my limited computer literacy at that time. Real Name: Kirstie Cultura Apit

Hello, I am dealing with an issue with my Facebook page being demonetized about 5 months ago. I appealed the decision, but Facebook mentioned that my page had inauthentic engagement, which I find puzzling as I see nothing wrong with it. I filed another appeal after 2 months, and my page was monetized for only two days before being demonetized again with the same reason of inauthentic engagement. I am frustrated with this cycle. I need assistance as I am unsure about what steps to take next. My page has over [redacted],[redacted] followers. Page link: [redacted] Thank you

I am having trouble accessing my Facebook account. It is crucial for me to stay connected with friends, but recently I have been approached by unknown individuals, which made me uncomfortable. Despite ignoring one person's friend request, I suspect they reported me. Now, I cannot regain access due to Facebook asking for identification, which was not used while creating the account. I kindly request assistance in either reopening my account or permanently deleting it, as the constant emails notifying me about it have become frustrating.

This morning, I received a message about unusual activity on my account. Surprisingly, I wasn't aware that I had a Facebook account. I remember creating a Messenger account to message my dad, but I never knew I had a connected Facebook account. I lack any information about the account, like the username and password, and I simply want it deleted. I have never used it before, and it's unsettling that someone is accessing it. Strangely, when I input my phone number or email, it doesn't show an account linked to them, yet I received a notification. I just want the account deleted.

My Facebook account under the name of Rosamund Jordan was linked to the email address [redacted] with the password AdoptaCat2, though it indicates that the password was changed 7 months ago. After clearing the cookies on my Mac, I am unable to access my account without logging in. I recently updated my email to [redacted] I followed advice to create a new account but am now unable to access my other accounts. Can you please delete the new account and reactivate the original one, which included Aislaby Eaglescliffe and The Staithes Group of Artists?

I'm having trouble with Facebook's two-factor authentication code. My phone died, so I got a new one and tried to log in. However, I didn't receive the code via text, and I can't access it from security settings since all previous logins were closed. I'm currently locked out of my account and have reached out to Facebook support without any response.

My Facebook password was changed on September 6, [redacted], at 7:11 pm. While it doesn't seem very suspicious, I was able to communicate with my sister through Messenger at 10:58 pm. I do not have any recovery details set up for my account, such as a mobile number. My Yahoo mail is not an option as it was deleted by Yahoo a long time ago. I am looking for a quicker way to resolve this situation and do not find this situation amusing.

Hello - my name is Janell Simmons. I recently tried to contact [redacted], as seen on your site, regarding my disabled account issue. Unfortunately, I can't access Facebook Help Center due to being locked out, impacting my nonprofit's page management. My account was disabled for "suspicious activity" after reporting a spam friend request. Facebook requested two-factor authentication and a copy of my ID, which I tried to upload but failed each time. Any assistance is greatly appreciated. I am an American expat in Kenya with no prior Facebook issues. Thank you. Original email message I attempted to send: I encountered a frustrating issue with Facebook when asked to verify my account due to suspicious activity. Despite entering the security code as requested, I was then prompted to submit a photo of my ID. After numerous failed attempts to upload the image, I find myself unable to access Help Center or Support Inbox due to being locked out of my account. I need prompt resolution as I manage a nonprofit's Facebook page which depends on my access.

I received a message on Messenger from someone claiming to send me money but asking for payment first, which I recognized as a scam. Later, a friend informed me that my Messenger account was compromised and being used by someone else. When I tried to reset my password, I couldn't do it as my email, phone number, and password had already been changed. The imposter then contacted me through the new account I had set up. I attempted to call them via Messenger, but they claimed to be at work and ended the call abruptly. Additionally, I received a notification about a login from Nigeria the day before.

I'm Noble N., and I need help as my Facebook account was hacked. The hackers changed my email and phone number, using my account to scam my friends. I want to recover my account or have it deleted to stop the fraud. The email linked to my Facebook is [redacted]

Hello, I am seeking assistance with logging into my account. Recently, I discovered that I was automatically logged out and was prompted to enter a login code upon trying to log back in. After receiving this code via text and successfully entering it, the app is now requesting a security check. I am unfamiliar with this process and would appreciate guidance on how to proceed. Upon clicking "continue" on the security check page, I encountered an error message stating, "Please Select a Phone Number," yet I am unable to find an option to add my phone number. Your help in resolving this matter would be greatly appreciated. Thank you.

My spouse has recently decided to join Facebook. I am trying to tag or share a single picture with her from my account, but when I tag a photo from a specific group (such as September [redacted]), the whole group gets shared instead of just the one photo. I only want to share or tag individual photos, not entire groups. I wish to share or tag singular pictures (dating from [redacted] to [redacted]) from my timeline to hers. Is there a method to accomplish this without sharing the whole group of photos?