Facebook Customer Service Issues

Hello, I'm Jada Harris. Approximately a year ago, I deactivated my Facebook account. Now, I'm eager to log back in, but unfortunately, I can't recall my email, password, or previous phone number due to multiple phone changes. I'm struggling to remember other details. Restoring this account is important to me to reconnect with old friends and cherish memories. The limited information I can provide includes my birthdate on May 06 and a few friend names like Evelyn Green, Pablo Portugal, and Travon Harris. Any assistance in recovering my account would be greatly appreciated. Thank you.

I recently encountered an issue while trying to log in to my Facebook account. After entering my password correctly, I received a notification prompting me to request a new password as the current one was flagged as old. Upon selecting the email option for receiving a 6-digit code, I realized that I wasn't receiving any emails from Facebook on my Yahoo account, even after multiple attempts. I verified that my Yahoo account was working by sending a test email from Gmail. Frustrated by this situation, I opted to change my email and submitted a photo of my ID as requested, but there have been no updates since then. I am eager to regain access to my connected games and would appreciate any assistance in resolving this matter. Thank you.

Hello, my name is Jesus Castro. I'm deaf, and unfortunately, my Facebook account was compromised by individuals named Krista Nicole Brozzoski and James Bryant Harden. The email associated with that Facebook account was [redacted], but now, I use [redacted] These two individuals somehow gained access to my Google services without my knowledge. They removed my phone number, [redacted], and replaced it with theirs, which is [redacted]0. I attempted to send my ID to verify my account, but it seems to have ended up in Krista's inbox, as she keeps getting ads based on my ID.

Hello. About a year ago, my Facebook account got disabled because I was using a nickname instead of my real name. This was due to safety concerns from a violent ex-partner who had been stalking me for years. When Facebook requested evidence of my name, I couldn't provide it as it was a nickname. I submitted another ID with my name, but since then, I have had no contact or updates from Facebook. I would like to have my account reinstated, but at the very least, I would like it deleted to ensure my safety and privacy. Is there any way to resolve this situation? Thank you in advance.

I was in prison in July 24th, [redacted], and recently got released. Someone I left my phone with has taken control of all my accounts, from Facebook to Gmail. I have my ID, but the account is not under my legal name. There are pictures of me and my family. I can provide any proof needed to show it's my account. My Facebook login is [redacted], but I don't have that phone anymore. Please help me. I believe Facebook can resolve this by contacting me directly for troubleshooting. Thank you.

Hello, I reached out to you three months ago regarding my issue. I am worried about Facebook's ability to protect and assist me with hackers. On 4/22/19, my Facebook account was hacked. The hacker not only stole my identity but also shared disturbing photos, forcing me to seek help from a family member to report and block my account. Despite my attempts to contact Facebook for resolution, I have not received a response. I have opened three Facebook accounts at different times, but each one has been disabled after about a month with no explanation. I am seeking assistance with this matter. Thank you, Meriam.

Hello, my name is Bertha M. from Zimbabwe. There was a post on Facebook where someone shared my photos, and it spread widely in South Africa in January [redacted]. The post accused me of being unclean, and it circulated without my knowledge. As a result, I am facing difficulties at work because of this page that was shared in South Africa. I have become a subject of ridicule for several months now, and the situation has pushed me to consider drastic actions. I am concerned about how my children would manage without me. The person who shared my photo also owed me money.

To whom it may concern, My name is James Mitchell III. I've been facing issues with receiving the password reset code for my Facebook account linked to my email. I am disappointed with the lack of assistance in this matter. Recently, an individual named Michael A Peterson, who purportedly works for the Department of Health & Human Services of the USA, requested access to my account under the guise of verification. Subsequently, he logged me out and demanded $[redacted] for both access to my Facebook account and an alleged "government grant gift." I am contemplating reporting this individual for his actions. I am a first-year Computer Networking & Tech student about to graduate on October 12, and I take great pride in my accomplishments. I am eagerly awaiting your response. Thank you.

My Facebook account has been blocked since yesterday. Now, they're asking for an ID to verify my identity. I've uploaded my national ID, driver's license, and bank statements, all showing my name and birthdate. However, after uploading, it keeps redirecting me to the same screen without any error message. I'm unsure if the documents were submitted successfully. I've had this Facebook account for nearly 10 years and use it daily. I really need it back. Any assistance is greatly appreciated. Thank you.

I am looking for assistance in creating a new Facebook account as I have forgotten my password after my phone was stolen. I mistakenly set up the new account to be contacted in person at 2, and now I am unable to log in. I cannot access Messenger or receive SMS messages. I believe my texts are going to my email, and I am unable to access my voicemails. I would like to reset my original account with all my contacts intact. My name is Kenny Hogan, and I would appreciate help in recovering my account or receiving a code to reset my information. Thank you.

My Facebook account has been temporarily locked due to suspicious activity. It seems that my account may have been compromised by a phishing attack. I am now going through a security check to secure my account and regain access.

Hello, I want to address my concern regarding my Facebook account, Facebook.com/quochuyvblog. Presently, I am known as Nguyễn Quốc Huy on the account, where I have [redacted] followers. For safety reasons due to discussing political matters, I decided to use a different name instead of my actual name Nguyễn Phạm Duy. Unfortunately, my account has been disabled, even though I submitted my identification reflecting my real name Nguyễn Phạm Duy. I am seeking assistance to recover my account under the name Nguyễn Quốc Huy. Thank you.

My username is Ruston Mcdermott, and my account @RustonMcdermott was hacked. I am frustrated because I cannot contact people I know on Messenger. I usually have my login details saved and cannot remember my password. I wrote it down on a piece of paper two years ago, but I have misplaced it. I need help getting back into my account and removing the hacker. I really don't want to create a new account. Thank you.

Hello, I am Priyanshu M., a Facebook user since [redacted]. I have encountered an error trying to log into my account starting yesterday. It states that my account has been disabled, without any prior violation of policies by me. I am puzzled as to why this action was taken by your organization. Could you kindly explain the reason behind this decision or provide me with a solution to re-enable my account? I am eagerly awaiting your prompt response. Thank you, Priyanshu M.

I've been trying to retrieve information from my old Facebook account and create a new one. Every time I request a code, I have to exit the page to check my text messages for the code. When I go back to the page, it prompts me to confirm if I have a new or old number, requiring a new code. This loop keeps happening, and I end up getting blocked. It happened yesterday and again tonight, and it's really frustrating. I'm facing a tough situation and not being able to access my messages is making things even more challenging.

I am concerned about Vern Collins, who operates a Facebook account advertising illegal teeth whitening services. His practice involves taking payments through bank transfers and not providing the services, using a history of teeth whitening posts dating back 6+ years to deceive customers. Despite being fined over £[redacted] for illegal activity, he continues to operate unchecked on Facebook. By allowing his account to remain active, Facebook inadvertently enables his fraudulent behavior. Additionally, when attempts are made to warn others on his page, he swiftly deletes such posts. It is crucial for Facebook to take action and shut down his account to prevent further deception and harm to unsuspecting individuals.

I have experienced multiple hacking incidents on my Facebook account over the past three weeks. Despite changing my password to unique and complex ones each time, the hacker continues to gain access. I used my phone number for verification after losing access to my recovery email. However, the hacker has now removed my phone number from the account. I am seeking alternative methods to verify my identity and resolve this ongoing hacking issue.

As an admin in a private group, I’m frustrated to repeatedly receive 30-day bans due to language use. Our group engages in banter using foul language, which is not meant to harm anyone. It’s part of the sports group culture with lots of trash talk. The bans feel excessive and unnecessary since no one perceives it as bullying. I do not use such language outside the group. I would appreciate it if my account could be reinstated to participate in the group discussions.

I enabled two-factor authentication on my account, but I have lost the connected phone number and forgotten the Facebook two-step authentication code. I am having trouble logging in and my pages are left unused. Please assist me in logging in. I can provide the necessary identification. If not, I will delete my Facebook account today. Please help me as soon as possible.

I recently had my ad account disabled, possibly due to inactivity, so I reached out to the Help Center. After some time, my account was reactivated. However, when I checked my ads, there was a notification saying my ads will reach fewer people due to policy violations related to inauthentic audience engagement. I promptly removed the sentence "Tag someone who needs this" from my ad, but unfortunately, my account was disabled again. I'm willing to address any issues, but I kindly ask for some warnings before disabling the account.