Facebook Customer Service Issues

I am the proud owner and creator of a Facebook page with full administration rights until recently. I was approached by an individual posing as a Facebook Business employee who offered to pay me for placing sponsored ads on my page. After receiving an official-looking invitation from Facebook for Business, I complied with their instructions assuming the offer was legitimate. Unfortunately, I fell victim to a scam wherein the individual obtained admin rights and eventually took ownership, removing me from the page I painstakingly built over the past two years. Despite feeling disappointed in myself for being deceived, I believed the seemingly official emails were from Facebook itself. I am seeking assistance in reaching out to Facebook to reclaim ownership of my page, which holds significant personal value to me.

Around 3:00 pm Central Time today, my Facebook account was accessed from Seattle, Washington. I was logged out from all my devices, and the password was changed. I tried to log back in but was prompted with an old password message. Unfortunately, the email linked to my Facebook was deleted. I reached out to my trusted contacts for codes but one contact was also hacked and couldn't help. This situation is urgent as I have a business page linked to the compromised account. I am unable to receive codes or answer security questions. It seems the hacker has taken over my account completely. How can this issue be resolved promptly?

I am Jonathan A. Recently, I shared a post on Donald Trump's Facebook page about my military service and honoring the victims of 9/11. Unfortunately, I received a threatening comment from someone in Syria about harming my family. Despite reporting it to Facebook for endangerment, no action was taken. Surprisingly, when I made a negative comment about Muslims, I was banned for 7 days. I find it unfair that I faced consequences for speaking out while the real threat remains untouched. I urge Facebook to prioritize safety and block individuals who engage in terrorist behavior from using social media.

Hello, I have a bit of a confusing situation to explain, so bear with me. When I was younger, I created a Facebook page. At one point, I mistakenly entered an email address that I no longer have access to, and I didn't realize this error at the time. Eventually, I lost interest in Facebook and logged out of my account. Now, it's been five years, and I want to delete the Facebook page. However, I can't remember my old or current password because it's been so long since I last logged in. Also, I'm unable to access the email linked to the account. I'm hoping to either regain access to my Facebook account or delete the entire page. Thank you for reading this.

I have encountered issues with pages like Concacaf and Hotstar blocking my live feeds on "Astronomy by the Bay". Setting up my telescope's view of the moon for my followers has been a regular offering. I don't understand how this could violate any copyright as it's an astronomy-related activity, not sports content. Shouldn't claims like this be investigated before allowing my videos to be blocked? This sudden restriction after years of sharing is frustrating. Considering moving my content to YouTube due to these ongoing difficulties with these platforms.

I created a new account using [redacted] to start fresh, but it was disabled without any reason. Subsequently, my old account [redacted] was also disabled eight days ago. Following this, I made a new account as [redacted], which was disabled unjustly as well. On September 12th, I created another Facebook account with a different name, email, and phone number, but that was also disabled. I am Randall William Brewer Jr, also known as Rylan Thomas. Despite submitting my ID multiple times, Facebook has disabled four of my accounts in the past week and a half, preventing me from connecting with friends, using apps, and accessing support groups for my depression and anxiety. I feel harassed and targeted, and I just want my accounts reinstated or at least the ones under [redacted] and [redacted] so I can resume using my apps and communicating with my contacts.

I listed my diamond ring for sale on Facebook Marketplace and was contacted by Samuel Tony. He insisted on using PayPal for the transaction. After sending the ring via USPS as instructed, I discovered the buyer used a different name to sign for it and then requested an iTunes gift card worth $[redacted]. Realizing it was a scam, I contacted PayPal and confirmed it was indeed fraudulent. I have reported the incident to various authorities but struggle to get a response from Facebook Marketplace. I seek guidance on resolving this matter, filing a complaint, and recovering my loss. Your help would be greatly appreciated. I can be reached at [redacted] or [redacted]. I am eager for advice on how to proceed.

I received a message on my Messenger or Facebook account indicating that my account was hacked and prompting me to change my password. I proceeded to update my password to a randomly generated one, and it functions properly on my computer. However, I did not jot down the lengthy string of numbers and consequently could not receive messages on my phone. Upon attempting to log in, my previous password was automatically entered by the face recognition feature, which did not work. I endeavored to reset my password again and requested the verification code to be sent to my phone. As I am now in Russia and have changed SIM cards, I did not receive the code. I verified that my phone number on my computer is accurate, although there may be an issue with recognizing the country code for Russia (+7). The provider listed is Megaphone. Despite my efforts to edit my phone number on the computer, I was unsuccessful. Currently, I can access Messenger on my computer but not on my phone. How should I proceed?

I am unable to access my Facebook account under the username Niroshi De Alwis. My account has been compromised, with the hacker changing the password, associated email, and phone number, making it impossible for me to recover it. Facebook notified me of a login from an unfamiliar location on September 12, [redacted], at 7:41 a.m. Although I used the account later that day, it suddenly stopped working that night. While attempting to recover my account, I noticed a different email address linked to it. The hacker has been active on my account, as confirmed by my family members who saw my unauthorized actions. I am concerned about the security and privacy of personal details and family photos on the account. Kindly assist me in regaining access to protect my family's reputation.

I am experiencing difficulty accessing my Facebook profile. I am unable to log in and need assistance. I would like to change the email address associated with my account to [redacted] and add my phone number for password reset requests. Although I can view my profile, none of my information seems to be recognized. I can provide evidence of numerous email notifications from Facebook and identify friends who can confirm my ownership of the account. I am willing to provide photo ID or any other necessary verification. I am eager to regain access to my account as I rely on it for various games and miss the content on my feed. My name is Tavia Carter, and any help in resolving this issue would be greatly appreciated.

Dear Facebook Support, I am reaching out for assistance to resolve a concerning issue that has impacted my ability to use Facebook effectively. Previously, I utilized Facebook to advertise my rental properties in Athens, Greece. Initially, a friend assisted me in posting the listings, and I actively engaged with potential tenants in various groups. Unfortunately, complications arose when some tenants failed to fulfill their rent obligations or breached their contracts, resulting in necessary evictions. Subsequently, these individuals resorted to spreading false information about me and interfered with my contacts by accessing my contact list without authorization. Upon discovering this unsettling situation through a concerned message from my cousin, it became evident that defamatory content was being circulated about me on Facebook without my knowledge. I am perplexed about how unauthorized individuals can tarnish my reputation and disseminate misinformation to my contacts discreetly. I am seeking guidance on how to monitor and address such detrimental posts proactively. In light of these distressing developments, I am unsure of the appropriate measures to rectify this matter. I am eager to reintegrate Facebook into my business endeavors and social connections but require your intervention to navigate this unwelcome predicament effectively. Thank you sincerely for your attention to this matter and anticipated support.

Hello, I am curious about the advertisements appearing on my Facebook page. I first found it odd a couple of years ago while chatting in my car about someone with the last name "pickles." About 30 minutes later, I noticed a pickle advertisement on Facebook, despite never engaging with pickle content before. This has not recurred since. Recently, I discussed fishing at work, an activity I have no interest in or searched for, and now fishing ads are appearing on my feed for the first time. These are the primary instances I can recall, but I have heard similar experiences from others. While it could be a wild coincidence, the pattern seems peculiar. I am curious if Facebook could be listening via the microphone continuously and using our conversations for targeted ads, especially since I didn't find an option in the privacy settings to disable the microphone.

Hello, my name is Noémie Moereels. I have recently encountered an issue with accessing my Facebook account linked to my old email address, [redacted], due to forgetting the password. I attempted to recover the password but faced challenges as I haven't used that email address in years and couldn't answer the security questions correctly. My Facebook is associated with my business on Instagram (seamehappy_apparel) and my website back office (www.seamehappy.com), adding urgency to the situation. The recovery process prompted me with an unfamiliar email address for verification and asked a security question that doesn't seem to match what I've set up previously. I seek assistance in regaining access to my Facebook account and offer to provide additional verification through Skype or by sharing personal documents if needed. Any guidance on resolving this issue would be greatly appreciated. Thank you.

I am frustrated with Facebook's community standards enforcement. I have been banned more times this year than my entire time using the platform. My bans have been for sharing old posts, slightly revealing pictures, and funny memes, while others can send me explicit content without consequences. It feels like I am unfairly targeted. Many of my friends have already left Facebook due to similar issues, but I chose to stay. Facebook should ditch their automated rules and have human moderators review content to ensure fairness. All users should be held to the same standards without singling out specific individuals.

This morning, around 9:30 A.M., I received a notification on my personal Facebook account about an unfamiliar login from Bangalore. Since I didn't recognize it, I responded with a 'No.' Afterwards, when attempting to log back into my account, I was informed that my account had been disabled. This account has been around for about 7 years, created using a Yahoo ID from [redacted], which I have now forgotten the password for. Unfortunately, I discovered that no recovery email was linked to the Yahoo ID. The phone number associated with the account is no longer in use. Facebook required me to upload an ID for verification, which I did promptly. However, I am unable to access the email they used to notify me of further steps. Any guidance on how to regain access to my disabled account would be greatly appreciated.

I manage the page facebook.com/scarredbeautiful. My trademark number is Reg. No. 50,[redacted],[redacted], SER. NO. 86-[redacted],[redacted]. Recently, I received a message from someone claiming to be Patrick Roy, expressing interest in placing sponsored ads on my page. He provided a link that, when accessed, ended up granting control of my page to a person with a different name. Now, a strange name "Rafiq bong page" is listed as the owner of my business page, and another name, "Md Abdul Rohim Rohim," was added as an admin. I tried to remove Md Abdul Rohim Rohim, but encountered an error. Despite changing the password, I received a notification from Facebook Business Manager claiming that I was removed from the page by Md Abdul Rohim Rohim. Unfortunately, I am now blocked from accessing my page, which has over 39,[redacted] followers and has had $30,[redacted] put into promotions. I urgently seek assistance in restoring access to my Facebook Business Page (facebook.com/scarredbeautiful) and addressing the trademark infringement issue related to the unauthorized control over my page.

Hello, I am writing to request the unblocking of my domain bmabazar.com and the restoration of all the posts on my page. Our website, bmabazar.com, is a reputable online marketplace in Bangladesh specializing in professional medical equipment and devices. We strictly sell legal medical equipment to hospitals, adhering to all regulations. I am unsure as to why my domain was blocked as there were no violations listed in the Page Quality section, and I did not receive any warning prior to the block. I am committed to following Facebook's community standards and would appreciate any clarification on the issue to rectify it promptly. My business has been significantly affected by this block, and I had invested in sponsored content on Facebook, including an animation video with a link to my website, which is now inaccessible. Please consider restoring both my domain and the video. Sincerely, Ali Imran Daiyan CEO, BMA Bazar

I am experiencing issues with my account security due to attempted hacking. Despite resetting my password, when trying to delete an older Facebook account linked to my phone number, I now find myself locked out of my primary account, which holds valuable photos of my son and essential career information in messages. It requests a login code that Facebook has not sent me. The option to resend the code fails, and I cannot receive it via text as my number is tied to the secondary account created during a personal issue last year. Retrieving access to my account is crucial for my career prospects and personal memories. Any assistance in resolving this urgent matter would be greatly appreciated. Thank you.

I am Quintin 'Mr Kool' Lewis on Facebook, using the email [redacted] I haven't logged in for almost 16 months due to privacy updates requested by Facebook, which required proof of identification. Unfortunately, I can't view any emails sent to me because I can't access my [redacted] email. I am looking to permanently delete my "Quintin Lewis" Facebook page associated with the email [redacted] I intend to use [redacted] for my Quintin 'Mr Kool' Lewis page. However, as I am inactive on [redacted] and forgot the password, I can't confirm my identity to regain access. Additionally, I have forgotten my Facebook password, and all reset instructions are sent to [redacted], which I can't access.

I recently lost my phone with my Facebook account signed in under the user ID Sheikh Yasin Alam Hussain and the associated email address [redacted] Subsequently, my account was disabled, possibly due to unauthorized use. Despite reaching out to Facebook, I have not received any assistance in recovering my account. Unfortunately, unknown individuals used my account to send abusive messages to my contacts. I have filed a report with the local authorities regarding this matter. Additionally, my Instagram, PUBG, and various educational accounts were linked to my Facebook login. I am unable to access crucial social media platforms and course materials as a result. I humbly request Facebook's prompt intervention to regain access to my account. Your cooperation in resolving this issue would be greatly appreciated to alleviate the challenges I am facing. Thank you in advance for your understanding and assistance in this matter.