Facebook Customer Service Issues

I'm not sure if anyone reads these posts, but I hope someone does. This is in regards to Marketplace. Today, they removed my post and mentioned it's under review. Why? It's just a throw blanket with small birds on it. What's there to review about it? Whenever I list a GENUINE designer item, they take it down citing potential violations of Facebook's policies. I'm certain others are facing this issue too, but it's frustrating. A blanket with birds seems harmless. I urge the staff screening Marketplace posts to be better trained.

I seem to have been involuntarily activated on the Facebook dating app. Despite my attempts, I am unable to access this app as I have no memory of signing up for it. I am distressed by the ads and messages I am receiving from strangers who claim I am on the dating app. This situation is causing me emotional distress and jeopardizing my reputation, identity, and safety, especially as a student. I urgently need to be removed from this platform. I can provide screenshots showing that the dating app is not visible among my other apps on Facebook. I did not consent to this and this issue needs to be resolved promptly by Facebook.

I tried to log into my Facebook account after work today, but was unable to. My husband confirmed that my Facebook page seems to have disappeared or been deleted. I always adhere to the Terms of Service and do not post any inappropriate content, so I am unsure why this has happened. Could you please guide me on how to recover my account? My name is Maurica “Kitty” Plutchak and my account is linked to the email [redacted], which I no longer use. I am willing to provide photos, identification, or any information needed to regain access to my account. I value staying connected with my friends and family through Facebook. Your assistance in recovering my account would be greatly appreciated.

I am reaching out about Kansal's Laundromat and Dry Cleaning. The owner of the Facebook account has forgotten their email address and password to access the account. Despite the account stating that the business is permanently closed, this is not the case as the laundromat is open seven days a week. If you are able to resolve this issue, that would be greatly appreciated. Alternatively, please send the email and password information to [redacted] In case you need to speak directly with the owner, his name is Don Kim and he can be reached at [redacted]. Thank you for your assistance.

I am concerned about the frequent disabling of my accounts. I make an effort to maintain privacy and anonymity due to harassment and hacking issues I have been facing. Despite reporting these incidents, my accounts continue to be disabled. I believe I am entitled to use Facebook like anyone else, even more so since I am being targeted by malicious individuals. The constant harassment from spoofed numbers is distressing. It is unfair that my account is being penalized for standing up against this behavior. I have identified several fake accounts on the platform and reported them, yet no action has been taken. I use Facebook intermittently as I have a job, and having my account disabled disrupts this. I am curious about any ongoing legal matters concerning this situation. I reiterate that I should not have to suffer consequences because of someone else's harassment.

Hello, I am a freelancer managing a social media page for Margaret Stanton McBride, who is running for the Illinois Supreme Court. Unfortunately, Facebook disabled the page, and we urgently need it reinstated to continue posting for her election campaign. This is the second time this has occurred, resulting in the loss of all notes and information I had prepared. It has been very distressing, as we are unable to effectively work without her Facebook account operational. I kindly request whoever is reading this to assist in reactivating her account. Your help in resolving this issue promptly would be greatly appreciated. Best regards,

I am worried about a local convenience store owner who has been adding my underage son and his high school friends on social media, while promoting vape ads on their Facebook page. There are multiple videos glorifying vaping products, which clearly violate Community Standards. It is concerning because the store actively sought out my son, and it's located very close to the high school. With [redacted] followers, many of whom are minors, it seems like intentional targeting of young people.

I'm having trouble regaining access to my Facebook account after it was hacked. I've received the three codes from my trusted friends and entered them correctly. I reached the page where I can reset my password, but then it showed an error message and I had to begin the process again. Each time I tried, I encountered the same issue. Now it's stating that I've made too many attempts and need to wait before trying again. Any assistance would be greatly appreciated.

Every time I log into Facebook, I keep receiving notifications that my session has expired and someone might have accessed my account. I have to go through security checks and reset my password every time. It's become a daily inconvenience for me, even though I don't believe my account has been compromised. This issue has persisted for the last four days, and I would appreciate it if this problem could be resolved.

I need help with The Peak page. Lately, our post views have drastically dropped to only 1-2 views per post. On 9/4, we saw a steep decline from [redacted] views at 2:01 pm to just 2 views at 4:00 pm. Currently, we are only averaging 2 views per post, which is unusual for us. I haven't received any abuse or community standards notifications, but there seems to be an issue affecting our page's visibility. Any assistance would be appreciated. Thank you.

I am unable to access my Grandma's Facebook account. She suffered a stroke a few years ago and hasn't logged in for quite some time. Unfortunately, I can't recall her email address, and she no longer has a phone. We are organizing a surprise 90th birthday party for her and would like to post about it on her page so her friends, including former students, can be informed. Her name is Joan Benedict. Is there a way to reset her account without the email? Your assistance would be greatly appreciated.

Hello, I am reaching out with a special request to remove three posts from Facebook that were posted on my account last Wednesday, September 3. The issue is sensitive as it involves a missing person who has been missing in Los Angeles for two years. While the family initially wanted his information shared to help find him, he was found today in Beverly Hills. Given the sensitivity of the case, I am seeking assistance to delete all the posts, likes, and shares as soon as possible. The family is now anxious about his reaction if more people know about this situation. While I have already deleted the three posts related to Tim Martin (Timothy Boyd Martin), they have been widely liked and shared over the past few days. The family intends to bring him back to Canada and does not want to risk him running away again. I kindly request your prompt attention to this matter. If you review my account activity since last Wednesday, September 3, you will find the three posts concerning Tim Martin. Thank you, M. Francis

Dear Facebook Support Team, I am reaching out regarding a concerning issue with the Longmont Genealogical Society Facebook page. Following the passing of Diana Ornstead, who managed the page for many years, I have taken on the responsibility of overseeing it. Despite being given login credentials, the page I accessed only displayed three posts from January 10, [redacted], while our actual page dates back to January 13, [redacted]. It seems Diana may have used a separate login, which we have been unable to locate. As we aim to retain the valuable seven years' worth of photos and posts on the current page, I am exploring two solutions. Firstly, could the email address and password for the original page be updated to grant me access? Alternatively, is it possible to transfer all the content from the existing page to the one I currently control under the name "Longmont Genealogical Society-new"? Please consider these options to help preserve the history and continuity of our society's online presence. The email associated with the original page is LGS_80501[redacted]hotmail.com. Your assistance in this matter would be greatly appreciated. Thank you for your attention to this matter. Sincerely, Rolf McHenry

I am experiencing repeated issues with my Facebook account. Every month, I am temporarily released from a ban only to be banned again shortly after. Due to previous bans in [redacted] and [redacted] for old posts I can't access to remove, manage my pages, or groups, I have faced significant hardships and losses. I suspect that someone may be misusing my account as I have been banned multiple times for the same post, which seems unjust. This situation is causing me distress and hindering my ability to conduct business and run ads. The latest ban did not provide a reason, leaving me frustrated and feeling targeted. I am concerned that my Hebrew heritage may be a factor in these prolonged bans. Being unable to address or modify my account content complicates the situation further. I request that my account be reinstated promptly to prevent further disruptions and allow me to rectify any issues. Thank you.

I am experiencing ongoing harassment on Facebook and have faced unjust bans since [redacted] without the ability to address past posts or manage my account properly. This situation has been detrimental, causing significant losses for me. Repeated bans for identical posts seem unjust, and the lack of clarity on violations adds to the frustration. Suspecting someone else is misusing my account, I urge Facebook to investigate and address this harassment. I have even been approached to participate in a class-action lawsuit due to the severity of the issue. I simply wish to resume using my account for business activities and advertising without hindrance. The recent ban without explanation while mentioning my release from a prior ban felt discriminatory. My heritage being cited as a reason for prolonged suspensions appears excessive. Unable to review and edit older posts, I feel unfairly constrained without the opportunity to correct any violations. I request the restoration of my account promptly after facing nearly 19 months of restrictions. Thank you.

On the morning of Friday, 9/6, while I was asleep, my account was hacked by someone from out of state. They changed my password and primary email. After contacting Facebook, the primary email was corrected, but they locked my account with an authentication code request. Before I could access it, the hacker regained control and changed the email again. I need help with this issue urgently. My account has sensitive information attached, including credit card details, and controls over a local fire department Facebook page. Thank you.

After ending a toxic relationship, I requested my ex-girlfriend to update her relationship status on Facebook from “it’s complicated” to single, separated, or blank. Despite my polite requests, she has refused, and is falsely accusing me of setting a relationship status on my own profile. I want Facebook to return her status to blank to protect my privacy and safety.

I recently had to terminate an employee at my office. To my surprise, she deactivated both my personal and business accounts, which I am not very familiar with managing as I am not involved in their daily operations. While I managed to recover my personal account on my phone, the business account remains inaccessible as it has been more than 14 days since it was shut off. Interestingly, I stumbled upon an old business page online that my son created years ago, which lacks updated photos and reviews. I am unsure of the significance of this find and feel quite puzzled about my next steps. I am hoping to retrieve my original business account but uncertain if it is achievable. I would greatly appreciate any assistance you can offer in resolving this matter. Thank you for your support! Best regards, Michael L.

Hello, I'm hkumba2006, the account holder of our University business page on Facebook. This page serves as a crucial communication tool for our students and alumni. Unfortunately, Facebook blocked our page yesterday afternoon around [redacted] Hong Kong time without providing an explanation. When we attempted to log in, we were greeted with a message from Facebook stating, "You can't use Facebook at the moment. We're currently reviewing your submission. We're always looking out for the security of our community, so until then, you won't be able to use Facebook." Our concern is that our business page is new and has not violated any of Facebook's policies. We are puzzled as to why our account has been blocked without cause. We kindly request the swift recovery of our business page, as it plays a vital role for our institution, The University of Hong Kong. Thank you for your assistance.

Several months ago, my Facebook account was disabled after being reported as "fake." I was requested to provide proof of my nickname and its legitimate usage for communication. I submitted the evidence weeks ago. Additionally, I stated my email on the account was hacked and stolen years ago. Despite being a member for a decade, my account was still blocked. There was another account using my legal name that I had to get removed by Facebook due to ongoing online harassment. Facebook acknowledged my situation and asked for patience as they review the information I submitted to restore my account.