Facebook Customer Service Issues

A few years ago, Facebook requested my photo ID, which I provided. However, ever since then, every time I log in, I am forced to log out because Facebook is still investigating. It has been over five years now, and I have important family and friends on that account that I am unable to access. I receive emails about friend requests, birthdays, and posts, but I can't actually go onto the account. I really need assistance in recovering my Facebook account. The account in question belongs to Ki Ghb Smila Wezz.

As a photographer, I recently posted an ad on Marketplace for wedding engagement photo sessions. However, despite having the same content as other ads on Marketplace, my ad has been denied multiple times without clear reasons, only citing it doesn't meet "Community Standards." I have carefully reviewed the policies and believe my ad aligns with all the requirements. I am unsure why my ad is being rejected and feel frustrated by Facebook's lack of transparency in their decision-making process. I urge Facebook to reevaluate their policies and refrain from censoring ads that comply with Community Standards and Commercial Policies. I request immediate approval of my ad.

My spouse was unexpectedly logged out of his Facebook account around 4:00 am yesterday. We've been attempting to recover it all day. Unfortunately, his email was not up to date. We reached out to you and successfully updated his email on the account. While this helped partially, he now faces a challenge accessing the account due to a verification code being sent to an outdated phone number. How can he obtain a code to access his account when he's unable to log in?

I am having trouble accessing my Facebook account that was set up under Milan Babic and I usually log in as Milan Senjski Uskok. Facebook deleted my account. When I try to log in using the email address [redacted], I receive a message saying my browser needs a cookie. Alternatively, when I try to log in using my mobile number 0[redacted]46, it says someone else is registered with my mobile number. Please assist me in regaining access to my account.

Recently, my account was compromised, leading to a temporary restriction on my ability to post, comment, or share on a group page. Upon attempting to appeal this restriction, an error message occurred. The group administrator, after reviewing the situation, did not find any violations and would have been alerted if any had occurred. Being unable to engage without evidence or clarification is unjust. I earnestly request a prompt resolution to this matter. Rest assured, I have not engaged in any improper behavior.

I believe my ex-husband and his associates are accessing my emails and Facebook accounts without permission. They have even created an account using my email address that I did not authorize. They are using spyware and somehow getting my email information through my phone. I have documented all these incidents and would appreciate your assistance. The account under the name of Gene Brewer is affected, but the email linked is [redacted] Please note that the email reference is to my partner, "my boo". The accounts that have been compromised are for Suzette Shipman Owens, Suzette Shipman, and Suzette X Owens. If you require further details, please contact me. Thank you. - Suzette Shipman

I manage a band page named Amity Pointe. We've been a band for a few years and have had member changes. Unfortunately, we are unable to edit the list of active members on the page. The Facebook app does not provide any options for this issue. It would be greatly appreciated if I could receive some guidance on how to address this. This problem has been ongoing for nearly two years, and it has become quite frustrating. I appreciate any assistance you can offer. Thank you.

I deactivated my Facebook account a while back, but recently received an email saying it was reactivated. I hardly use Facebook. Upon checking, I noticed someone accessed my account. I changed the password, but now I'm having trouble logging back in due to security measures. The phone numbers linked to the account are outdated, and some friends I was asked to identify are unfamiliar. How can I permanently delete this Facebook account?

I am incredibly frustrated beyond words. I have been attempting to verify my account for the past two weeks, and after finally getting it done about two to three hours ago, it was disabled again within five minutes. This constant issue is absurd. I have already gone through the verification process using my friends' pictures and completed all the necessary steps. Strangely, I receive texts when resetting my password but not when trying to verify myself. Please address this issue as soon as possible as my patience is running thin. I would appreciate any assistance you can provide.

My Facebook account is [redacted] I attempted to change my name on Facebook and now I can't access my account. Instead of logging in, I am prompted to complete a security check. I have been trying to use the photo verification with my friends, but it keeps failing. As for the other two options: 1. Logging in on another computer - I am on a PC, but using a VPN, which seems to be causing an issue. 2. Asking friends for help - Unfortunately, I do not have phone numbers for the friends listed. Could you please enable an email verification option or provide an alternative method besides relying solely on friends for verification?

This Facebook profile has been taken over by my daughter's ex-partner. He is defaming and harassing my daughter with inappropriate content, including posting hurtful messages and photos. The situation is getting out of hand, and I am reaching out for your help in permanently deactivating this account. Despite reporting this issue multiple times, no action has been taken yet. He has even resorted to physical violence against my daughter. I am willing to provide any necessary documentation to prove my case and put a stop to this distressing situation. Please assist us in resolving this urgent matter as soon as possible.

I am having trouble accessing my Facebook account. I enabled two-factor authentication for login, but the passcode is being sent to my old phone number, [redacted], which I no longer use. My current phone number is [redacted]. I submitted the form with my ID to request account access over a week ago and I have not received a response yet. I am eager to regain access to my account and update my phone number on Facebook.

I have an account that I haven't used and need to recover the password. The issue is that the email I used for that specific account is no longer active ([redacted]). I know the account is still active as I've been trying to log in, but I'm struggling with the password. I have a new account with a different email address, [redacted] It is crucial for me to access the old account. I'm hoping you can help me with this. I'm willing to answer security questions if needed. Thank you for your assistance.

Hello, I seem to have been placed in Facebook jail for 60 days, and I’m unsure about the reasons behind this action. I typically share my art, music, and family photos and avoid posting anything contentious. Whenever I attempt to like a post or share a photo, a notification appears stating that I cannot go live for 60 days due to not adhering to community standards. The message refers to a post from a month ago, but it doesn’t specify what the issue was. I am uncertain if my account was compromised and used to share inappropriate content. I am eager to understand the cause of this action and resolve it quickly. Thank you, Donovan

I recently ran a Facebook ad for two weeks and was notified that it violated Facebook's policy. I took immediate action to rectify this issue by identifying and correcting the policy violation. Despite submitting multiple appeals, my ad would be enabled briefly before being disabled again. I requested specific details regarding the violation but did not receive a clear explanation from Facebook. Meanwhile, I updated information on my Shopify landing page and consulted with friends who suggested it could be a bug. Unfortunately, my ad account is now disabled, preventing me from running new ads. I am seeking guidance on how to address this situation and would appreciate assistance in connecting with the appropriate Facebook representative for support. Thank you for your help. Best regards, Marita B.

Hello, I established a business page called MakeupHub BD last September. However, starting from the end of last month, I have been unable to locate it on my personal page. When searching for it in the search bar from my account or others', it does not appear. My partner, who manages the page with me, is experiencing the same problem. We were able to access the page and respond to customers at the beginning of last month, but now we cannot find any record of those messages. Is there a method to recover my page? Thank you.

My Instagram account was incorrectly deactivated. All my posts followed the community guidelines, and I never received any warning. There was no unsolicited contact or impersonation. My account needs to be reinstated. Instagram is not just a social media platform for me; it's also my source of income. I am eager to take any necessary steps to recover it, even if I have to pay. I believe it can be reactivated since others have had success in similar situations. Please assist me in resolving this issue.

I encountered an issue when trying to log into my Facebook app to view Memes. I noticed that my profile was signed out, so I tapped on my profile picture to enter my login information. To my surprise, it indicated that the email associated with my account was not registered with Facebook. Upon checking my email, I discovered a password reset request and a change in primary email over the weekend. I followed the instructions on the Facebook Help Page to report my hacked account, but it requires me to enter the hackers' email and password, which I don't have. I tried accessing the email they used, but was unsuccessful. I am unable to regain access to my Facebook account, which is the only one I have used for over 10 years. I'm really hoping to recover it.

I joined Facebook recently and I wanted to remove some contacts to keep only family members. When I tried to do this on my iPhone, I received a pop-up message stating: "Catcherclicks.eu: Your device is infected and vulnerable to cyber-attacks and data theft! To protect your iPhone, press the button below. CONFIRM OK" Now, my Facebook access is blocked, and this message covers the entire page. What should I do?

I operate a Facebook business page and I have encountered an issue after removing an admin. Currently, when attempting to schedule posts, Facebook indicates that the posts are attributed to the removed admin and are unable to be scheduled, requiring manual posting. However, these posts are original creations by me, not the removed admin, leading to this confusing restriction. Urgent resolution is needed as I am unable to schedule any posts currently.