Facebook Customer Service Issues

My Facebook page has vanished unexpectedly. Everything was running smoothly, and we were actively posting until I attempted to log in on Monday, June 18th. Unfortunately, it's no longer showing up on Facebook. Despite this, Google search results still display its presence. We are eager to understand the reason behind its disappearance and would greatly appreciate any assistance in recovering it. Thank you.

Hi, I have two Facebook accounts. I regularly use one, but I can't access the other because I forgot the email and password. The inactive account is named Cheyenne Dirks, similar to my active one. To prove ownership, we look alike :), share many friends, and have the same birthday. I am willing to provide more details about the account if necessary. I aim to retrieve the photos and then close this unused account. It bothers me to see my face on my friends' lists when visiting their pages. I prefer my friends to connect with only one Cheyenne Dirks. Can we collaborate on this? I am ready to verify any information needed to delete the old account.

I recently received a message regarding an attempt to access my account from an unfamiliar location. I confirmed it was not me, prompting a request to reset my password. Despite numerous attempts, I continually received an error message stating I mistyped my old password. When opting to reset my password, I encountered further issues with receiving and using the verification code. This process has led to frustration as I am unable to access my account to verify security questions or resolve the login problem. It is disheartening that a platform like Facebook, which relies on user data, lacks efficient customer support for simple login issues. I urge Facebook to provide accessible and effective help desk services to its users for a better experience. Thank you. Gayle Warren

Hello, I recently received a 6-digit code from Facebook for security reasons. This action prevented potential hacking of my 10-year-old account. I have logged out from all devices. Unfortunately, I can't access the email linked to my account anymore to receive the password reset code. The 6-digit code I received via text message is not working for me. Starting a new account is not an option, I just want to regain access to my existing account. I'm unable to change my email or use my phone number for recovery. Any guidance on how to proceed is much appreciated. Thank you.

Hello Facebook Admin, I apologize for my English being limited. In [redacted], I traveled to Saudi Arabia and created a FB account under the name "Manaf Khan (Boom Boom Manaf)" with my Saudi mobile number [redacted]. Upon returning to Sri Lanka on [redacted]-11-28, I encountered an issue. I got logged out and couldn't recall my password. Despite numerous attempts with different passwords, I failed to regain access. FB sent a password reset to my Saudi mobile number, which was no longer functional in Sri Lanka. Due to not updating my number while in Saudi, I lost access to my account with [redacted] friends. I last remember updating my profile picture around my return to Sri Lanka in late November [redacted]. Currently, I have a new account under "Manaf Khan" with my Sri Lankan mobile number [redacted]. I kindly seek assistance in retrieving my previous account "Manaf Khan (Boom Boom Manaf)". Thank you for your support, Facebook Admin.

I recently got a new phone and am having trouble accessing my Facebook account since I no longer have the old phone number associated with it. Although one of my email addresses is still linked to the account, I've been struggling to reset my password despite receiving the verification codes. I even tried using the Trusted Contacts option to no avail. After adding my new phone number and attempting to confirm my identity, the page just keeps loading without progress. I've tried different devices and web browsers, but the issue persists. Despite receiving emails confirming my password reset, I keep getting prompted to confirm my identity with emails and phone numbers, leading to a frustrating cycle.

One of our friend's accounts, Rahma Mohamed Guliye, has been hacked, and the password has been changed. Rahma is not very tech-savvy and needs assistance. She used her phone number, [redacted], as a login password, which has now been changed. Rahma is known for her charity work and has over 10k followers on social media. I am Hassan, a friend of a friend, who is trying to help her out. The Hotmail account linked for recovery has been deactivated. The only way to get the recovery code is through her old phone number. Please check and verify that she used [redacted] to login to Facebook. Rahma is unable to access her account, and some disturbing content is being sent to her friends.

One of our friend's accounts, Rahma Mohamed Guliye, has been hacked, and the password has been changed. Rahma is not tech-savvy and requires assistance. She used her phone number ********** as a login password, which has now been altered. Rahma, who does charity work and has over **k followers, has contacted me, H***an, a friend of her friend, for help. The Hotmail account she previously used for recovery has been deactivated, making it difficult to retrieve the recovery code. Please verify that she was using ********** to log in to Facebook. She is unable to access her account and is distressed as inappropriate content is being sent to her contacts. We trust that Facebook will resolve this matter fairly.

Dear Sir, I uploaded a video on Facebook today on 26.06.[redacted], but it's partially muted. The video features me singing Apache Indian's "NO PROBLEM" song from the kollywood movie "LOVE BIRDS" in my own voice using a karaoke version I downloaded from the internet. I recorded the voice in a separate WAV file, covered the video in an AVI file, and added some dancing scenes from the same movie. I provided all the necessary details like the movie name, song name, and music composer. A previous video I uploaded a couple of months ago was not muted and was fully perfect. The only difference between the two videos is that I added some dancing scenes in the current one. I have uploaded a total of 5 videos on Facebook, and all are perfect except for the last one that is muted. Kindly remove the mute from my last video on this Facebook link: [redacted]. Thank you.

Hello, I am having difficulties reporting a profile as the individual has deleted me. I have blocked them out of safety concerns. The person in question is "Wais Ahmad" from Washington DC, whose profile picture shows him with a Yorkshire Terrier. Back in [redacted], he posted a naked photo of his ex-girlfriend, "Alex Porter" from Rockville, without her consent. Even though they are not connected on Facebook, I stumbled upon the post through a comment he made. I warned him to remove it, but he removed me instead. I am now unable to report his activity. I fear he may continue to share inappropriate content involving women without their permission. It is crucial to safeguard women and their privacy. This situation is alarming, showing how easily someone can violate a woman's dignity on the internet. It's important for actions to be taken with sensitivity and ethical consideration to prevent further harm. Thank you.

I believe someone is attempting to hack my mother's Facebook account. I noticed another account using my name without a photo, and I need help deciding on a profile picture. There's a girl named Jonnie Ray, also known as Jonnie Leigh Ray, who is slandering her ex-boyfriend Zenas Camarano on Facebook after leaving him high and dry mid-lease. She's spreading lies about him to friends and might even involve the police. She falsely claims to be involved with country singer Clay Walker on Instagram, ignoring Zenas, who is trying to talk to her across various accounts she's created. She will soon face legal action for not paying her share of the lease. I want Facebook to address this personal matter and remove the false accusations against Zenas. It seems like she's violating Facebook rules by having multiple unstable accounts. I hope Facebook can investigate and respond promptly to this issue to prevent further complications arising from fake accounts. Thank you.

I am facing another security breach on my Facebook account. Due to detection of unauthorized access attempts from California, I am unable to log in. Facebook prompted me to reset my password but my old password doesn't work. I refuse to follow dubious instructions like buying a Google card and sharing the code for a refund, as requested last year. This time I ignored a similar request. Seeking assistance, I discovered the only way to contact Facebook is through my inaccessible account page. When I reached out for support, I was asked for $42 to fix an issue not caused by me; I declined sharing any bank details. Please, if you are not an official Facebook representative, refrain from contacting me. I am desperate for genuine help from Facebook to end these relentless and frustrating security issues. Sincerely, Janet F.

I received a message containing a video with some alarming information supposedly from Mark Zuckerberg claiming that Facebook will start charging users unless a message is forwarded to 18 contacts. They say failing to do so will result in account inactivity. The message also threatens users with a paid rate unless they forward it to 10 contacts. It further mentions a Facebook update and asks for the message to be sent to more than 9 people. This seems suspicious and likely a hoax. It is always best to verify information before acting on it.

I recently learned that Facebook is once again working closely with Right Wing activists according to CNN's report. Facebook's decision to have former Arizona Republican Sen. Jon Kyl and the conservative Heritage Foundation lead a review of its practices in response to allegations of anti-conservative bias has caused concern. By choosing individuals with strong ties to the conservative movement, Facebook risks appearing biased. This move could potentially lead to policy changes that align with conservative views. I am disappointed by Facebook's choice to associate with Right Wing activists and feel frustrated with the ongoing issues involving the company. As a result, I have decided to delete my account soon due to these reasons.

I had an issue with a person named Cammilla Doselva Chiveria-Kadam who added me on Facebook. She messaged me, and I wasn't sure why she added me, but I continued to talk to her. Eventually, she asked if I would be interested in a webcam session. Thinking it might be a lie since I've never done it before, I said yes. She asked me to call her on camera, and when I did, she was naked and asked me to show my body. I hesitated but ended up showing her as well. Later, she revealed she recorded the whole thing and threatened to share it with my family and online unless I paid her $1,[redacted] for an operation she claimed a woman needed. I blocked her immediately, reported her, and understood she was blackmailing me with the video.

Hello, I'm reaching out for assistance with my mother's accounts. She has created three accounts, and I need help deleting two of them. Unfortunately, we cannot recall the passwords. The newest account she made is inaccessible, and she uses the name Rose McClintock. The account she wants to keep might have a clue with a blue shirt, or her maiden name Galyen could be included. Despite my efforts, I am unable to access any of the accounts. My name is Sheryl Block, and you can reach me at [redacted] or via email at [redacted] My mother's email addresses are [redacted] and [redacted] Any help would be greatly appreciated.

I am looking to find out about a post supposedly shared that I was not aware of. I have been out of town since last Friday and just returned yesterday, and I have not been online with Facebook during this time. I am concerned about the post content, its timing, and who might have accessed my account. If the post was made after June 23, it couldn't have been by me or anyone in my household unless someone unauthorized used my computer. Please, contact me directly at [redacted] as I do not have a cell phone, only a landline. I have had issues with hacking before, but there has been no activity on my personal computer since last Friday.

My name is Jacob R. My account was temporarily disabled. I have an important custody case on Thursday that requires me to use Facebook Messenger. I operate my business through Messenger, which helps me connect with more people. Please reactivate my account and remove any graphic images I may have posted. Also, I have been slandered by April Phillips on Messenger, where she falsely accused me of various things. I believe there has been a misunderstanding, and I urgently need my account reactivated to gather evidence for my case and communicate with my clients. I have already sent an email but have not received a response. Thank you for your prompt attention to this matter.

I have been dealing with a persistent stalker for years, my mother too. Law enforcement has been contacted multiple times but claims nothing can be done. Recently, I have also become a target. The stalker goes by the name Renee Howard or Renee Rhoer from Newport, KY. Despite us not knowing her until recently, she creates fake online accounts to post inappropriate comments and spread lies about us. This individual even involves strangers to send us hurtful messages. It is an ongoing issue that has lasted years, and I received another malicious message today from someone unknown to me named "Tania Wellborn," which I suspect is linked to the stalker. She has also targeted my children's father, Christopher Hensley, making false accusations against him. The situation has escalated to the point where my children are now being affected.

I have recently been blocked from utilizing Facebook Marketplace and other buying and selling platforms, which I find confusing. I have always maintained a high rating and never engaged in deceptive advertising or scams. In one instance, I listed a Coach purse as authentic - a fact, as I personally bought it from the store. Additionally, I listed other Coach purses from my personal collection without claiming authenticity. I value these platforms for buying and selling and would like assistance in understanding and resolving the situation, as I believe being blocked is unwarranted given my history and actions.