Facebook Customer Service Issues

Hello, I would like to report an incident of identity theft on Facebook. Recently, I discovered that my identity card was being misused on the platform by someone named Antina Slaughter. About a year ago, I received a call from a dialysis hospital asking for Antina Slaughter, a name I found familiar. I have never been to dialysis and realized that she had been using my identity. Antina Slaughter posted my ID card, containing sensitive information, on Facebook. I have since been removed from the platform and suspect illegal activities. I urge action to be taken promptly to address this issue. I demand for Antina Slaughter to be reported and my information removed from Facebook. Please contact me at 1[redacted] for further assistance. Thank you.

I recently joined Facebook for the first time and set up a business page correctly under my name. I uploaded photos as requested, but I got locked out due to suspicious activity and was asked to confirm my identity by uploading a picture of myself. I complied, but it has been more than 24 hours with no response. I intended to use the business page for legitimate purposes relating to the licensed firm I am affiliated with, not for any fraudulent activities. I believed personal pages shouldn't be used for business purposes, hence my immediate creation of a separate business page. However, each time I try to log in, I am told my account is disabled without any means of contact provided. I am unsure how to rectify this mistake. Thank you for any assistance as I am new to Facebook.

I received a 24-hour ban from Facebook after commenting on a video that I found offensive due to its racist content. The video showed an individual using derogatory language and inciting violence, yet my use of the term "white trash" in my comment led to my ban for spreading hate according to Facebook's guidelines. It is frustrating that the video can remain online while I face consequences for trying to address the issue. The lack of consistency and moderation on Facebook is concerning, especially when harmful content is allowed to persist. I hope for an explanation on why my post was removed while the offensive video remains accessible, as it is important for me and my friends to comprehend the platform's decisions in this situation.

My Facebook account has been disabled unexpectedly. This morning, I changed my name and shortly after, my husband noticed he couldn't view my account or message me. Upon opening the Facebook app, I was prompted to "confirm my identity" by the platform due to my account being disabled. Clicking "Get Started" led to a message stating that my account had been disabled and advising me to visit the help center for more information. I chose to download my information instead of going to the help center as it seemed more productive. Losing access to my account is troubling as it contains important work connections and is linked to various applications. I hope to resolve this issue without creating a new account. I may have unknowingly violated Facebook's terms and conditions, causing this situation. Your assistance in this matter is greatly appreciated. Thank you. -Sam

I am an admin of a charitable Facebook page that raises funds through donated items. Our group helps people rescue horses by raising funds. Unfortunately, we were falsely reported for selling prohibited items, which is not true. We only share posts about animals and horses in need of homes. Our founder tragically passed away last year, and I am trying to honor her memory by continuing her work. Please understand that deleting our page would add stress to her grieving father who cherishes this as a memory of her. Please reconsider and look into the reported posts on our group. This cause means a lot to me, personally, and her family. Reinstating our page would be a great help. Thank you.

My Facebook account was temporarily closed due to suspicious activities. I provided a Valid ID for verification but encountered issues with password reset. Despite receiving confirmation emails for the password change, I couldn't log in on the app. The system keeps redirecting me to the homepage after resetting the password saying something went wrong. When trying to use the new password to log in, it indicates that the credentials are incorrect. I'm feeling confused and frustrated with this situation and seeking a resolution.

I am the admin of a Facebook page called KPRN Kill Pen Rescue Network, which was started by my late friend who passed away on May 27th last year. We raise funds to help people buy horses and do not sell guns or drugs, despite false reports stating otherwise. I carry on this page in her memory, as it was her passion. Unfortunately, we were reported and our group was taken down. I am reaching out for assistance in getting the group reinstated as I do not have the financial means to do so. This page is a precious connection to my friend for her father, who is her only surviving family member. I kindly ask for help in resolving this issue. You can contact me at [redacted]. Sincerely, Carla.

I need assistance as my account has been hacked, and the hacker created a new Facebook page pretending to be me. I am in distress as this person has posted sensitive information about my health status and is making threats towards me and my family. I have tried to close my accounts, but he continues to hack them. His name is Valerick Isaiah’s Burrell with a date of birth of 02-18-[redacted], residing in Chaney, Illinois on Shanklin Drive. I reside in Pine Grove, Louisiana, while he lives in Zachery, Louisiana. The situation is escalating, and I fear for my safety. Please provide guidance on what steps I should take next. You can reach me at [redacted]. Thank you for your help.

Dear Facebook Help Center, I am Lobaloba Grand Oloye, and I am currently unable to access my Facebook account. I encountered an issue while browsing yesterday night when I was prompted to upload a photograph. After doing so, I have been unable to log in as the message states that Facebook is still reviewing my photo. This is the account I have been using for the past seven years, and it is linked to my Instagram and Facebook Page. I do not have any other accounts, and I am worried about losing access to this personal account. Please assist me in resolving this matter promptly. Your attention to this matter is greatly appreciated. Thank you for your assistance.

A few weeks ago, I lost my phone. The next day, I purchased a new phone. When I attempted to log into my Facebook account, I was prompted to enter a six-digit code sent to my email address. Unfortunately, the email associated with my Facebook account, [redacted], was deleted due to inactivity for five years. As a result, Facebook is sending the code to an inaccessible email. I tried recreating the same email address hoping Facebook would recognize it and send the code, but was unsuccessful. Additionally, I no longer have access to the mobile number linked to my Facebook account. My Facebook account is under the name Angel M. I am seeking assistance in recovering access. Please reach out to me at 00 [redacted] [redacted] [redacted] [redacted] or via my alternate email [redacted] I am unable to provide any verification documents. Thank you for your help.

A few weeks ago, I lost my phone. The next day, I bought a new phone. When I tried to log into my Facebook account, I was asked to enter a six-digit code that was sent to my email. The issue is that the email I used for Facebook, *****@***.com, was deleted as I hadn't logged in for years. Now, Facebook is sending the code to an email I no longer have access to. I tried to recreate the same email hoping Facebook would detect it and send the code, but that didn't work. I also don't have access to the mobile number on my account. My name is Angel Mladenov. I need help restoring access to my Facebook account. Contact me at ** *** *** *** or my other email, *****@***.com. I can provide any necessary documents for identity verification. Thank you for your assistance.

My Facebook account has been disabled for impersonation, unfairly. Even after providing multiple documents like my national ID card, electricity bill, company ID, and employment certificate, they are still asking for further proof. This is the response I received: "Hi Aldy, We require additional documentation to confirm ownership of your account. Kindly provide an ID with your name, photo, and date of birth matching your profile information. Visit the Help Center for acceptable document types: [redacted] Once you have the necessary documents, please send scanned copies or photos in response to this email. Thank you, Alex Castro" I really need my account back as it is linked to my work and a game where I have invested a significant amount of money.

Hello! I am Janrey H.D. and I need help with my Facebook account. I'm unable to access it as it keeps saying my password is incorrect. Despite trying everything, I can't log in because I no longer have access to the linked accounts and numbers needed to receive a password reset code. My account was hacked on August 5, [redacted], and I'm unable to regain access since. This is troubling because I have important work documents and contacts stored there. I fear the account might be misused. I'm requesting assistance in recovering my hacked account and resetting the password. I'm patient and willing to wait for the issue to be resolved. For verification, please contact me via my email [redacted] or phone [redacted]0. Your help in recovering my account is greatly appreciated. Thank you.

Hello, Good day. I am Gilbert Bufable, born on July 5, [redacted], in Quezon City, Philippines. My exact and permanent address is 153C Sta. Rita, Barbara St., Brgy. Gulod Novaliches, Quezon City [redacted]. I studied at Quezon City Polytechnic University, Doña Rosario High School, and Rosa L. Susano Elementary School. I worked at Lucky Circle Corporation (LCC) and I am currently self-employed at Unified Products and Services. I am the official account owner of the Chi Bufable FB Account with the email: [redacted] I am requesting to regain access to my main Facebook account. I have attempted several times to reset my password but have not received any recovery codes sent to my email: [redacted] I look forward to your prompt assistance on this matter. Thank you.

Someone reported my account for impersonation, even though I've had it for around a decade. I am actively engaged on the platform, am a member of various groups, and hold administrative roles. I don't share spam or participate in any selling activities. Facebook asked me to submit my ID for verification, which I did multiple times, but I haven't heard back. I tried reaching out through Twitter to no avail. I just want my account reinstated. It's frustrating that Facebook took this action without verifying the validity of the complaint. The email I used matches the one registered on my account.

I have a French account under Filip Ren which got temporarily disabled by Facebook for security reasons. Initially, they asked for a photo to verify my identity as a 62-year-old, then they requested an official document. I provided my driver's license. After that, Kelan Chukwumereije from Facebook emailed me saying my account was unsuspended, but I still can't access it despite receiving six emails prompting me to log in. I even got a one-click login email but it didn't work. The French Facebook team hasn't been helpful. Can this be resolved?

I set up a French account on Facebook under the name Filip Ren, which got temporarily disabled for security reasons. Facebook asked for verification, including a photo and then an official document, which I provided. They informed me the account was no longer suspended, but I still cannot access it despite multiple emails directing me to connect. I also received an email from Kelan Chukwumereije confirming this. Facebook's attempts to help me connect have been unsuccessful, so I am reaching out for assistance as the French Facebook team has not been able to resolve the issue. Can you please help me fix this problem?

I have encountered several issues with my account being hacked repeatedly, leading to the creation of multiple accounts. My email is [redacted], and my cell number is [redacted]. Due to a real-life domestic violence situation, I use the name Heavens Rose on my profile. I noticed accounts like Violate Jay, Squeekz, Jayme Nutter, and others using my information falsely. When trying to verify my legitimate account, I face security flags. I have reached out multiple times and have not received a resolution. I go by Yana Vera to protect my identity from an abusive stalker who is behind these hacks. I kindly request for the other accounts to be deleted and for my original account to be restored. Thank you for your assistance.

I recently received a Facebook notification to verify my name, and I promptly uploaded my driver's license as requested by Facebook. However, my account is currently closed, and I am confused about the process. I believed Facebook was verifying both my driver's license and my Telstra mobile at number [redacted], which is linked to my home phone and Wi-Fi account in my name. I have noticed some unusual activity on a page where I am an admin. There was a post with 35,[redacted] views and [redacted] shares, even though the page only has over [redacted] likes. I suspect it may be linked to an extremist Islamic group. I am unsure why my Australian phone number and my Western Australian driver's license were not verified. Being unable to access my Facebook profile is isolating as I am part of support groups on the platform, and I am also unable to message anyone on Messenger. I would appreciate a prompt response as I rely on these groups for support.

While streaming PUBG on my Facebook account, I received a password reset code out of the blue that I hadn't requested. Unfortunately, the hacker who saw this on my stream was able to gain access to my account, changing all my recovery info. After creating a new PUBG account to reach out, the hacker demanded $70 for both the game and my Facebook account, claiming to be from Libya. Refusing his offer, I attempted to recover my account using trusted contacts, but Facebook required further identity verification. After following the steps and proving my identity, I was expecting an email at my new email address ([redacted]) for the next steps, but it never arrived. Any assistance in regaining access to my account would be greatly appreciated, as I am still able to verify my identity through trusted contacts.