Facebook Customer Service Issues

I created a personal Facebook account to set up a business page. While working on my business page, Facebook repeatedly locked me out, requesting a photo of myself for verification and eventually disabling my account. I complied by providing a scanned copy of my passport as requested, and after a few days, my account was reinstated. However, within five minutes of adding content to my business page, I was locked out again. Once more, I submitted a photo of myself and my passport scan, waiting for my account to be reactivated. I am perplexed by these recurring issues as I have not violated any rules or policies. I have not misrepresented myself or posted any content. This situation has created a significant setback as I am unable to utilize Facebook to promote my business, resulting in potential financial losses. I am seeking a permanent solution to reactivate my account without facing further disruptions.

Hello, My name is Mohamed Elmallah, and I am the administrator for the egyptsafety.net page and another page called forsa4sale. Our purpose for these pages is to advertise home products, and we typically use our Visa to pay for advertisements. About 12 days ago, one of our admin or editor accounts was hacked, and someone posted a black picture on our page. Shortly after, our page and all associated accounts were disabled. We have been operating these pages for 8 years with around 14 friends who are also administrators. We are kindly requesting a review of this decision because we have not violated any terms in the past 8 years. Our sole intention is to promote products through the page. We would greatly appreciate it if the page and all related admin and editor accounts could be reactivated promptly. We are eager to continue our work in promoting products on our page and managing admin accounts to ensure customer satisfaction. Thank you for addressing this issue swiftly and allowing us to resume our activities. Best regards.

Hello, my name is Cosmin Grigorium. I have a Facebook account under Cosmin Gr. with the email [redacted] Yesterday, I received a notification from Facebook regarding my page "Diferit" asking me to verify my identity due to a copyright issue. After submitting my ID, I woke up this morning to find my account disabled. As a music and event producer, I also manage another page called LTBU. I noticed that my hacked account, Cosmin Gr, added me as an analyst to the Diferit page. Currently, all my information related to Cosmin Gr and Diferit have been compromised by someone from Ho Chi Minh, who also changed the page link. The hacker's profile can be found on the admin page links provided. I rely on this account with almost a decade of history for my business. I hope to resolve this situation promptly as I have business responsibilities to attend to. Thank you, and have a good day.

I have been dealing with an issue where my Gmail email address has been compromised and someone has created a fake profile under the name Lynne Weston. Despite changing my name to Weston Lynne due to a previous hack, I am unable to access my real account on Facebook. When I visit www.facebook.com, the fake profile comes up as if it were mine. I have reported this to Facebook, but the impersonator's profile is still present, with all my gallery pictures from my cell phone. I am concerned if my cell phone has also been hacked. Although security found no threats, I feel like I am being outpaced by the impersonator. Facebook ended up blocking me instead of addressing the issue. I am seeking assistance to change my name back on my genuine account after blocking all Lynne Weston profiles previously. I am very frustrated by this situation.

I'm trying to regain access to my old Facebook account that has been disabled. I lost my phone number years ago, and since then, I've forgotten the password as I used to be automatically logged in on my iPhone. I suspect the disabling occurred because I created new accounts with the same name and details. These new accounts are not fake, but I would like to retrieve my main account to reconnect with my old friends. I can provide identity verification if needed. Any assistance in recovering my account would be greatly welcomed. The account number is [redacted].

I have had my Facebook account for a while under the name Hilda Marie Wilson with the phone number [redacted]. Last week, my account got hacked, and the name displayed was changed to Craig Braishier and Texas Sheriff, which frightened me. I changed my phone number through AT&T to [redacted] out of fear. I tried to create a new account under my maiden name, Hilda Braley, but it was flagged as fake. I'm 57 years old and enjoy using Facebook. I would like to request keeping the account under the name Hilda Braley with the new number [redacted] and have the others deleted. I am hesitant to use Hilda Wilson due to the recent hacking incident. This experience has caused me a lot of distress as I live alone after my husband's passing. Please consider my request.

I have two Facebook accounts, one for business and one for personal use, but they are not separate as intended. I am looking to close one account. However, there are pages managed by the other account that I want to transfer. Can I merge friends, transfer pages, and change the primary email address? Also, I am having trouble uploading my ID as requested. Can someone assist me with these steps? To summarize: 1) How can I delete a Facebook account? 2) Is it possible to transfer managed pages to another account to maintain them? Can another account become the primary manager of those pages? 3) Can I merge friends from one account to another, or should I ask friends to transfer themselves? 4) How do I change the primary email address of an account? 5) I am unable to upload my ID as requested by Facebook; how can I resolve this issue?

Hello, I believe that Facebook Marketplace treats its users unfairly. Recently, I posted some shoes I no longer use for sale, only to have them flagged for violating policies without any clear explanation. Despite numerous similar listings, mine was removed abruptly, and I was banned from accessing Marketplace without any proper justification or warning. Despite appealing this decision and receiving automated emails, there has been no clarification on what exactly went wrong. It is frustrating not to receive personalized feedback or a chance to rectify any mistakes made.

I recently received a 7-day ban from Facebook, but I strongly believe I am innocent of the harassment allegation. Whenever I try to appeal to Facebook, I receive an error message stating they are unable to process my request. I suspect I am facing biased treatment due to my conservative beliefs. Despite not engaging in any harassment, I feel unfairly targeted. There seems to be a bias against conservatives on Facebook, where left-wing individuals are free to engage in name-calling, harassment, and other inappropriate behavior without consequences. I have been wrongly singled out, possibly because I have reported such behavior from the left-wing. My main goal is to have this ban removed as I have not violated any rules by harassing anyone.

I suspect my account has been hacked since I can't log in or reset my password. I believe I created the account around [redacted] or [redacted]. My name is A. Rowe, born on January 24, [redacted], from Jamaica. I have roughly 1,[redacted] friends and follow 74 people. I am in messaging conversations with a girl named Samantha and a Formula 1 fans group called Yestheory. My brother is M. Tavaris and I have a friend named Athol, among others. T. G. Gordon is my cousin. I attended Cornwall College and Edna Manley College. I manage the Pathways Church page and Room71 Studio page. The email I usually use for recovery is inaccessible, and it indicates my password was changed 20 hours ago.

Hello, I'm unsure if my Facebook account has been hacked because I can no longer access it with my password. I created the account in [redacted] using the email address [redacted] My friend and I established it for our local parish, where we regularly share updates about our area. I have two Facebook apps on my phone: one for my personal account [redacted] and the other for the crossboyneparish account. Recently, when I tried accessing the parish account, it stated that it had expired. Despite entering the usual password, 'Dermot,' it showed as incorrect. I am certain this is the correct password and am puzzled about why I cannot regain access. After consulting my friend, who confirmed the password, she too faced a block. I attempted the email recovery option, but as the email address has not been used since the FB page setup in [redacted], we do not recall the password. We are uncertain about our next steps and suspect the account may have been hacked. I appreciate any assistance you can provide. Thank you, Mary Murphy

Hello! I recently decided to manage my page on a separate Facebook account to keep my personal and professional activities separate. I created a new account solely for the page and transferred ownership of the page to this account. Shortly after, my new account was disabled, resulting in the deletion of my page. While I understand that recovering all the previous information like posts and likes may not be possible, I am keen on reclaiming the unique page tag "@925SterlingSilver" that suited my store well. However, when I try to create a new page and use the same tag, I encounter an error message: "There was an unexpected error. Please try again later." I would appreciate any assistance in resolving this issue so I can resume running ads on this page.

A few days ago, my husband noticed strange activity on my Facebook page. My profile picture was changed to a man holding a large gun, with altered language and all my tags swapped for the hacker's name. Despite the other photos remaining, I couldn't log in as the password was changed. I followed Facebook's help center instructions and eventually received an email after sending my driver's license for verification. The email, though not in English, stated the "problem was fixed." However, upon trying to log in again, the man's picture persists and my account is disabled. It's frustrating and distressing; any assistance in restoring my account and removing the unauthorized user would be greatly appreciated. Thank you.

I have two accounts, one for family and one for friends, both of which got hacked recently, resulting in them being disabled. I've provided my state ID and passport photo to verify ownership but have not had any resolution. I mistakenly entered a fake birth year as I am under 18, so non-friends couldn't message me on Facebook. I have friends without profile pictures who used this feature to communicate with me. Losing access to my account means losing cherished memories and my main way of contacting long-distance relatives. I need help in recovering my account and can provide any necessary information to prove its authenticity. My fake birth year was the only inaccurate detail, and I've explained the reason for it. I will be turning 17 in August. Please assist me in restoring my account. Thank you, Rahatun

I'm experiencing difficulty uploading a new cover video on Facebook. When attempting to upload, I receive an error message stating that the video has not been uploaded. The criteria for cover videos are being met, including a duration of 45 seconds and resolution of 1080p. The file format is MP4 and the size is within the specified range. I have successfully uploaded similar videos in the past without any issues. Despite trying to re-upload the same current cover video file and using it successfully a few months ago, I encounter the same error message. Additionally, I attempted to upload the video to a different Facebook page and encountered the same issue. This is concerning as the page is associated with a record label and is crucial for our social media marketing efforts for a new release. Any urgent assistance would be greatly appreciated.

I enabled two-factor authentication on my Facebook account for added security, but am now locked out as I no longer have access to the phone number linked to my account for receiving login codes. Despite following Facebook's instructions in the help center, including submitting my ID and a photo with a security code, I have not received any further assistance from Facebook. Their response was to thank me for contacting them and mention they will reach out if more information is needed – a dilemma since my contact number is outdated. I am eager to regain access to my longtime account rather than creating a new one.

A few years back, my Facebook account was disabled. I initially created it to save my game progress as "Pitaboy Kenza" on respawnables. Due to entering the wrong password multiple times, it was disabled. When attempting to recover it, I couldn't recall the birthdate I used, as I made the account hastily and skipped most of the registration details. I can now remember the password, but I fear it's too late. Is there any way to retrieve my account? I'm happy to provide any information I can remember about it. Additional info: The account was solely linked to my Gmail, [redacted], and not associated with any phone number or other Facebook profiles.

I am experiencing issues accessing my Instagram account: RAPHAEL.WORLDS.MEDIUM.GENEVA. I initially signed up for the account in [redacted] using a Swiss cellphone number. Unfortunately, there is no associated email address. The link via Facebook requires text, which I cannot receive now as my Swiss number has been deactivated, preventing me from receiving the code. This issue seems to be a bug from Facebook, and despite having photos related to my brand and myself on the account, I am unable to resolve it as I cannot contact Facebook. The situation is impacting my sales negatively as people are contacting me via my old Swiss number displayed on my Instagram account. To facilitate a password reset, please contact me at my email address: [redacted] I am also willing to provide a photo of myself along with the name of the account and the code Facebook can send me to authenticate my identity.

Dear Facebook Officials, I recently experienced a distressing incident involving a compromising video chat with a woman from the Philippines on Skype. She recorded the video without my consent and threatened to expose it by sending it to my family and friends on Facebook. I have been informed that Facebook has measures in place to detect and prevent the spread of explicit content through messages. I kindly urge you to assist me by blocking any messages containing my inappropriate videos. I am providing the links to two profiles that are associated with this harassment for your reference. Thank you for your prompt attention to this matter. Sincerely, [Initials]

Dear Facebook Tech Support, I am Joshua, also known as Starman, the Dogfather of the Noblest of Nobodies. I recently created a few pages, and the one I made today was deactivated by your team as it did not show my face enough. My coven house functions like a pagan version of a sober living facility. I wanted to create a new page under the name Pan Twardowski (from a previous life) to help me address issues in my neighborhood affected by the heroin epidemic. I hope to use this page to make a positive impact as a community member. Please consider allowing me to use the Pan Twardowski page alongside my original one. I understand the rules about using real names, but I am working in the community to make things better. Thank you for your understanding. If not possible, I will be disappointed. Having dual pages helps me, as I am bipolar and it allows me to express both sides of my personality. Sincerely, Joshua Hoffman, aka Starman, aka Pan Twardowski