Facebook Customer Service Issues

My account was disabled, claiming I am not the rightful owner. I receive FB notifications but can't access the account. I hope to regain access. I submitted my ID as requested but masked the ID number for security reasons while showing my face and other details in the photo.

Subject: Unauthorized Facebook Account Creation To Whom It May Concern, I am seeking assistance regarding a fake Facebook profile created on May 31, [redacted], which utilized my photo and sent me disturbing messages. Despite reporting the issue to Facebook and having the account removed, I am eager to identify the individual behind the fake profile. I suspect it might be one of my students given my profession as a lecturer in the esteemed JAYVANTRAI HARRAI DESAI POLYTECHNIC in Palsana-[redacted]. I have also informed the police about this incident, but no action has been taken thus far. I have attached a screenshot of the messages I received for your reference. Thank you for your attention to this matter. Sincerely, Ronak A Mehta Contact number: [redacted] Address: Jalapore road,Navsari-[redacted] Original Facebook ID: [redacted] Fake ID: ronak Chutiya

My Facebook account has been hijacked by an ex-partner who has control over it using my email and password. This ongoing issue has caused me a lot of distress for almost four years. Despite multiple attempts to report it, the account keeps reappearing. I have managed to obtain a contact number from the account. The account in question is under the name /Peter.jeffrey.[redacted]. The person responsible is Donna H. from Beckenham, Kent. I am requesting urgent assistance in closing this account to end the harassment. For further communication, please contact my partner via email as I no longer trust Facebook to address this issue effectively.

Yesterday, I received a friend request from a fake account stating to be a woman in my area. We chatted on messenger, and things turned inappropriate during a video call where she pressured me to do explicit things. Later, she threatened to share the recording, claiming I exposed myself to a minor, which isn't true, unless I pay up. I blocked the fake profile, but they created another with my pictures. They're demanding money, threatening to post the video on various platforms and send it to everyone I know. I'm unsure how to handle this situation.

I created my page on Sunday, June 10th. I couldn't use O'Bryan due to the apostrophe, so I used OBryan. That day, I successfully set up the account, connected with friends, and started a business page. I logged out at the end of the day. The next day, a security message prompted me to upload a photo, which I did. Two days later, I managed to log back in, but my account was disabled later that day. I uploaded a passport photo and regained access after two days. Unfortunately, the cycle repeated itself twice, allowing me a brief access before disabling again. This frustrating situation occurred again yesterday. As a real person, not a robot, I am feeling extremely discouraged. I simply want to use Facebook. Please assist me with this ongoing issue.

I believe I have fallen victim to a scam involving Emanuel Boysaw, who previously used the name Gene Denny as a supposed grant agent. After giving $[redacted], I was promised $[redacted],[redacted] and a Range Rover. However, they are now requesting more money, putting me in a difficult situation. This scam also involved accounts under the names Raymond Spruill and William P. Wiggins Jr., where promises of receiving $10,[redacted] or $[redacted],[redacted] were made. I am reaching out for help as I fear I may lose everything. It's important to investigate this matter further. My name is Lorrie Hill, and I was initially in contact with someone using the profile of a black man named Emanuel Boysaw, who is now represented by a different individual. Please review my previous conversations when they went by Gene Denny and Emanuel Boysaw. Thank you for your assistance.

Hello! I received a temporary block for violating the rules a few days ago, after which I made sure not to break any rules. However, I was unexpectedly blocked again for three days without reason. This seems unjust as the system flagged me for supposed new violations due to delayed reviews of other comments on the same topic. I believe this is inequitable as I am being penalized twice for the same issue. I urge you to review my posts and confirm that I have not breached any rules again after the initial block was lifted. It would be greatly appreciated if you could lift the block, considering it unjust and abusive to be sanctioned multiple times for the same misdemeanour just because some comments were reviewed later than others.

I've been attempting to recover my Facebook account, but I keep encountering a message stating that I won't be able to access it while additional do***ents are being reviewed. The account in question is tied to the email [redacted] Despite multiple attempts over the past few years, I have yet to receive any updates. This account is significant to me as it was my very first one created around [redacted] or [redacted] and holds many important photos and connections. I am eager to regain access as it has been a year since it was initially restricted. I hope Facebook can resolve this matter promptly as I have exhausted all my efforts in trying to resolve it independently.

On July 17, [redacted], my 7-week-old granddaughter was brutally abused and is recovering after a year of being in a coma. The abuser is in prison, but there is a concern about pictures of her that he has posted on Facebook. We are worried about him getting access to pictures we post. Can we do something to prevent this from happening, as he has requested people to send him pictures from our account? - A concerned grandma.

For the past week, I have been receiving multiple emails from FACEBOOK alerting me about unauthorized login attempts to my account. Despite changing my password each time, the attempts persist. One particular individual, Jenny Linda, has been consistently reaching out to me and messaging me on DHPoker. Today, upon checking my Poker account, I discovered that my entire balance of $6.4B has been emptied. I am requesting two actions to be taken: 1. Locate and disable Jenny Linda, preventing any further access to my account. 2. Reimburse the missing funds in my Poker account. Being disabled and retired, it took me over 5 years to accumulate that amount, and I trust that with FACEBOOK's security measures, resolving this issue should be feasible.

I recently discovered that someone is using my name and picture on an account they created to ask for money. My friends informed me about this situation. I have already changed my password and enabled two-factor authentication for added security. I see that the impersonator is based in Hamilton, Tennessee. I am unable to find the URL of the account. I am seeking assistance in having this fraudulent account removed. I have not found a suitable form or support option on the platform, and I am looking for guidance on how to address this matter effectively.

I am facing significant challenges with the Facebook account security process. Our business account, Gold Creek Homes, which links to our three apartment properties, has locked me out for the second time in two weeks. Convincing the owner to establish our business presence on Facebook was a lengthy process, and these recurrent lockouts are jeopardizing his interest and potential investment in advertising features. Once again, I find myself locked out and asked to submit a photo for verification. It is perplexing why our main account has triggered security alerts twice recently, hindering our operational efficiency. Initially, I attempted to set up our construction company as a business account alongside the main account, but this was unsuccessful without a personal profile linked. The main account in question is goldcreekhomes.14. During this holiday, I intended to share a Father’s Day greeting with our residents, but the current lockout is preventing me from doing so. The delay in unlocking the account last time, approximately four days, is unacceptable for our business needs.

I encountered an issue trying to log into my Facebook account on Friday. I received a message indicating my session had timed out, and despite multiple attempts with my password, I couldn't regain access. When I tried the "forgot password" option linked to my phone number, I encountered glitches on my phone preventing me from receiving the password reset. The received password was also too old to use, showing the same digits repeatedly. I solely have my phone number, not an email, connected to my Facebook account. This is the second time my account has been compromised. I lost my original account, built in [redacted] or [redacted], and I'm eager not to lose my current one. If anyone could reach out via email or phone to guide me on recovering access, I would greatly appreciate it.

In February [redacted], Tony Strickland and I, Diana Edge, updated our relationship status on Facebook. After a breakup, Tony unfriended me, but later re-added me. Despite attempts since November [redacted] to refriend each other, we are unable to do so as Facebook does not provide us with an option to send a request. We both desire to reconnect on the platform. You can reach me at [redacted] or email me at [redacted] Tony's contact information is [redacted] and [redacted] Thank you.

This morning, I attempted to log into my account [redacted] but had difficulty with my password. After attempting to restore the account using my phone number, I received a verification code and was able to reset the password. However, I was surprised to find myself logged into Danny Rem's account, my ex-boyfriend. It appears he may have used my phone number and email address. More concerning, he received an email alleging I hacked into his Facebook account and started threatening me via my personal email address. This situation is unacceptable. I have reached out to Facebook via chat, but have not received a response. Although I was able to access my account with my old password this evening, the threat that I hacked his account persists. Please assist me as soon as possible.

My Facebook account has been hacked and taken over despite my attempts to secure it through the Help Center. Initially, I had poor account security, which made me vulnerable to the attack. I used to access Facebook with my old hotmail account, [redacted], which I stopped using due to spam and switched to [redacted] as my primary email. The linked mobile was [redacted] until the hacker removed it and changed the name. Recently, I received password recovery emails on June 6th, one after another, indicating someone had accessed my account using my old email. Despite trying to regain access through the Help Center and sending my ID for verification, the hacker seems to have changed all information. I have been unsuccessful in recovering control of my old email account as well, and now the hacker has control over both my email and Facebook. I feel completely helpless and worried about the misuse of my personal information. Please assist me in resolving this issue. Thanks, J.D. Meyer

I recently served a three-day post block on Facebook due to a comment I made on my own page. As soon as the block was lifted, I found myself facing another post block, this time for a week, within just 10 minutes. It's frustrating to be restricted from using Facebook without clear reasons. If this continues, I may have to consider deleting my account. The rapid recurrence of post blocks, every 10 minutes, is incredibly bothersome. I would appreciate any assistance in resolving this issue. Thank you.

I am seeking assistance in regaining access to my Facebook account, which I have had for 13 years. I lost access yesterday due to being out of state, causing the browser to forget my information upon returning home. Currently, SMS authentication codes are not being sent to my phone number, despite it being the same. Additionally, I did not receive an email with the code after requesting it. I am unable to log in without a code sent to my number or access to the code generator as I am not logged in elsewhere. I am willing to provide any necessary information to confirm ownership of the account. Despite attempting to submit my ID and request codes, I have not been successful. Please reach out if you have a solution to this issue.

I am a Lieutenant at the Wendover Fire Department. Our Facebook page, previously managed by a former employee, contains pictures violating HIPAA laws. Despite legal threats, we cannot remove the content as the ex-employee, with access, refuses to cooperate. We seek to delete the page to avoid further legal issues. For verification, please contact the Wendover Fire Department at [redacted]. Thank you. Lt. Johny Lesko

Hello. I am reaching out because my account received a temporary ban due to a violation of community standards, most likely from a hacker who accessed my phone at a restaurant where I had to leave it with the hostess. The person sent money from my PayPal account and posted inappropriate content on my Facebook. I am appealing this ban as I haven't engaged in such activity since being previously warned. Furthermore, I am unable to respond to messages from potential buyers on my marketplace due to the ban. I kindly request the ban to be lifted since I did not post the inappropriate content and need to communicate with interested buyers. Thank you for your understanding and assistance on this matter.