Facebook Customer Service Issues

It appears that Facebook has been targeting me by digging up posts from 4 to 5 years ago and issuing bans. I had different opinions back then, but today I avoid those topics. I feel like Facebook is constantly monitoring my past and unfairly penalizing me. Despite appealing these bans within Facebook, I have had no success. As a disabled pensioner, my main form of contact with friends and family is through Facebook. I find it distressing that they are punishing me for old posts, which worsens my disability. I now steer clear of the topics I used to engage with. I kindly request for the current ban to be lifted and seek assurance that old posts will not be used against me in the future. It feels unjust to be punished for something posted years ago. I have PTSD, Bipolar disorder, anxiety, and I rely on various medications. Dealing with these bans leads me to take more medication, albeit with limited success. I hope for a resolution to this issue.

I am having trouble accessing my son's inactive account, which I want to delete. We attempted recovery using guessed passwords without success. The recovery email with a link or temporary password provided did not work. Despite multiple attempts to update Facebook, they keep confirming all is fine. However, I cannot recover the account. I need to access the account to save its data before deleting it. Any assistance is appreciated. Thank you.

Dear Sir/Madam, I am facing an issue where unknown individuals are replicating my public information on Facebook, including my avatar and cover photos, and sending friend requests to everyone on my friends' list. Despite reporting the fake account multiple times, it then reported my account, leading me to be unable to log in. I have already submitted my photo ID card to Facebook's community standards, showing my photo, name, and date of birth. While my given name on the account is in English rather than my original name, my family name remains the same. Can I provide an alternate document, like a certificate with my English name but no photo or DOB, to prove my identity? Please advise on any further steps I should take to recover my account promptly. Thank you for your assistance and understanding. Best regards, Sandra D.

A friend had their account disabled in March [redacted] after someone accessed it and posted inappropriate content in a closed group. A new account was created in early March, but Facebook disabled it again recently despite following guidelines and not joining any groups. There have been no warnings issued, and attempts to appeal the decision result in an error. The last posts were a birthday message to her sister and a light-hearted comment about turning 30. Is it possible for my friend to continue using Facebook under their real name? Will Facebook keep disabling their accounts? The email associated with the recently disabled account was [redacted]

Due to my 2-year-old son's asthma and other health issues, I sadly need to rehome my cats as he has developed an allergy to cat dander. I have been posting on Facebook to find them a new loving home to avoid taking them to a shelter. Unfortunately, Marketplace has blocked me, claiming a violation of their Commerce Policy which prohibits selling animals. I was not selling my cats but trying to give them away for free. I did not mention money or payment anywhere in my posts, comments, or messages. I simply seek help to resolve this issue and find a solution for my cats. Thank you for any assistance you can provide. Warm regards, Amber R.

Hello! I am Nabil Mohammed from Bahrain. I have been using the name "Nabil NM" on my Facebook profile. Unfortunately, my original Facebook account was disabled recently without any valid reason. Despite following the required protocols to have it reinstated, I have not received any positive updates after three weeks. Subsequently, I created a new account with the same name, phone number, and a slightly different email address ([redacted]). To my dismay, this new account was also disabled suddenly. I am certain that I did not violate any of Facebook's policies. I am sincerely requesting the reinstatement of my original Facebook account as it holds valuable memories and content. Kindly assist me in recovering my account. Thank you.

I am very disappointed with Facebook. I have been placing ads since [redacted]. Recently, I believe a jealous woman reported me for advertising my Yorkies, which I did not do intentionally. I am frustrated that she is not blocked. Additionally, I mistakenly posted an ad for selling items due to selecting multiple second-hand pages. I did not mean to post in the Yorkies group. I am facing a three-day block and losing business because of this. The admin's actions seem unfair as they did not inquire about the situation. I request to be unblocked. Furthermore, Samantha Clark left a negative comment on my post, which I find humiliating as we are not acquainted. I believe she should be blocked for her inappropriate behavior. Her comments are causing distress among my friends and family, and I demand an apology from her as she had no right to address me in such a disrespectful manner on social media.

This morning, when I tried to access my Facebook account, I received a notification that it was disabled. I am confused because I am certain that I have not violated any rules. I recently created a new account due to my previous one, which I had for a decade, also being disabled. This keeps happening every time I make a new account. I cherish my Facebook presence but this recurring issue is frustrating. I am eager to regain access to my old account under the name Jordan Carol Avelar, formerly known as Jordan Hohmann. I have submitted my ID multiple times, but it has not resolved the problem. The email linked to that account is [redacted] On my new account, I go by Jordan Carol. Despite trying to verify my identity by submitting my ID, I keep encountering an "unknown error." The email associated with the new account is [redacted] I sincerely hope for a solution as my old account holds precious memories in the form of photos. Please assist me in resolving this issue as Facebook is an essential part of my life.

A few days ago, when attempting to log into my Facebook account, I received a notification stating that my account had been disabled for violating the Community Standards by impersonating someone else. Facebook requested any form of ID with my photo and personal details to verify my identity. Despite submitting multiple clear ID cards, Facebook claimed they couldn't see a clear photo to confirm my identity. It has been a week since my account was disabled, and despite numerous attempts to regain access, there has been no response from Facebook, who have now disabled my ability to respond.

On May 26, "[redacted]" was added to my account without my approval or knowledge. Subsequently, my account was hacked and all my personal data, including photos, was stolen. When attempting account recovery, you locked me out of Facebook. Although I created a new account, you disclosed my information to the hacker's email. I cannot provide any details through email as it goes to the hacker. Please reach me at the phone number in my account for verification. I am concerned about how this person at "[redacted]" was assisted in hacking my account without proper verification. My original email, [redacted], is compromised and all communication is redirected to the hacker. Even my password, FabEmp2144, has been compromised. I am hesitant to provide a different email for fear it will also be intercepted by the hacker.

I recently created a new account to replace my old one that got hacked and disabled. I had hoped to move on, but now my new account is showing as disabled. I tried to use the recovery form, but an unknown error keeps appearing. I feel frustrated after losing my old account and now facing the same issue with the new one. Please assist me in recovering my real account, as I'm tired of dealing with this situation. The email linked to my Facebook account is [redacted], and my name is Atiq Khan.

I am seeking assistance regarding a Facebook group known as Official InuYasha™ Group 犬夜叉™ 公式グループ. I am deeply troubled by the content posted there as the owner and some members are spreading false rumors about me, which are very distressing. This harassment has extended to other social media platforms, where I have received hurtful and malicious messages anonymously. I am genuinely worried about the impact these lies could have on my reputation. Evidence, such as screenshots, is available if needed to support my claims. I have reported the group for hate speech, but I am unsure of the outcome. Any help or guidance on how to address this situation would be greatly appreciated.

I have been using the same Facebook account for about 8 years. Recently, I received a notification on my app stating that someone in Istanbul, Turkey tried to log in on FBLite using a Samsung Galaxy Note 4 a few days ago. When asked if it was me, I selected no, and was prompted to create a new password, but it seems the person had already changed it. Unfortunately, I no longer have access to the email ([redacted]) I used to set up the account, and the associated phone number has been altered. I am now locked out of my account, and the unauthorized user is making changes to my profile. They are changing my name, profile picture, adding new pictures, and sending friend requests to strangers. I am seeking assistance in regaining control of my account.

I am currently seeking legal assistance for a contractual dispute with a company. My attempts to contact Instagram through their platform have been unsuccessful. Despite Instagram's arbitration suggestion for disputes, I have been unable to communicate my case. My account was recently banned on Monday (05/27/19) based on allegations of violating community guidelines, which I believe to be inaccurate after thorough review. I was a public figure with 30k followers collaborating with various businesses as an influencer and marketer. This ban has impacted my contracts and income significantly. Due to the lack of response from Instagram, I am considering seeking external help to address the financial losses I have experienced. For further communication, reach me at [redacted]

I encountered an issue on Facebook recently. My post featuring my 3-year-old daughter was blocked due to her visible nipples. Despite requesting a review, it still violated their standards. I find it illogical that a similar image of a 3-year-old boy wouldn't face the same scrutiny. The situation escalated when I posted photos of my newborn and her sister, resulting in a Facebook ban for sharing one where my newborn was in the tub beside my 3-year-old. The strict enforcement against child images on the platform, even innocent ones, seems overzealous. As a military family separated from loved ones, Facebook serves as our primary tool to update and connect with relatives. The current community guidelines are making this challenging, and I believe they need reassessment to allow for more reasonable sharing of family moments.

I cannot access my account as I keep receiving an incorrect password message. Despite sending a picture of my ID, the issue persists. Although Facebook claims to have resolved it via email, I no longer have access to the email linked to my account. I now have a new phone number, [redacted], and my old number was [redacted]. My ID verifies my identity on the account. The last password I can recall is "Manchildren10," but attempts to change it to "Chanell40" have failed. Previous passwords were "Manboy10," "LanaeNdya2," and "Manchild10." I desperately need to regain access to my account. I also use another email, [redacted], for Messenger.

Hello, I’m Liam and I recently bought a Sony a7 digital camera on the Facebook Marketplace. This was my first foray into digital photography, as I usually shoot with film. I had plans to use this camera for advertising and freelance photography to further my passion. When the package arrived at my door, it was empty. Upon closer inspection, it appeared that the package was purposely sent without the camera as the weight listed on the shipping label was significantly lower. The seller has not been cooperative in resolving this issue. I’m feeling very disheartened as I not only lost the money spent on the camera, but also the additional gear I purchased to kickstart my photography business. I’m unsure if I’ll find someone with the authority to help me, but I’m reaching out in hopes of finding some resolution and justice in this unfortunate situation. Thank you, Liam C.

I have been dealing with a persistent problem with an ex-girlfriend who is posting inappropriate and threatening content on Facebook using the names of my family, children, and friends. This behavior violates Facebook's policies and has caused a lot of distress as our names have been tarnished. I have numerous screenshots to prove my claims, as these posts are disturbing and reflect a mentally unstable state. I really need assistance with this situation.

I want to address the issue of Facebook ads appearing on my account without compliance. There seems to be confusion about the ads for rolfe.green. There is a payment delay, but I am willing to resolve it. According to Facebook's community standards, commercial communication should only include ads. I have not approved any ads and they do not match my search history. It is essential to apply these standards consistently to prevent unauthorized ads on my personal page and avoid sharing my information with companies like Cambridge Analytica for deceptive advertising purposes.

I have a Facebook account under the name "Hannah Noel" with the email address [redacted], which I created in [redacted]. Unfortunately, my account was hacked by my dad, who changed the passwords and recovery email. I am unable to access this account anymore. My most recent account is under the name "Hannah Noel" with the email [redacted] and phone number [redacted]. I deleted this account due to having too many old messages and friends. I then created a new Facebook account to start fresh, providing my ID several times to verify my identity. However, Facebook disabled this account as well. I have tried creating new profiles three times with different emails and phone numbers in an attempt to regain access without success. I am extremely frustrated and would like immediate assistance from Facebook support.