Facebook Customer Service Issues

I am hoping for assistance regarding a message I recently sent to a young woman who I knew through my daughter years ago. Her recent posts have deeply touched me, and I took the time to craft a message filled with what I believed to be honest and encouraging words to show her support. I wanted to convey that she was not alone and that she was remembered. However, my message was unexpectedly censored and blocked. I am genuinely puzzled as I did not intend to be offensive, hateful, or disrespectful in any way. I shared examples from my own life to show that positive changes are possible with the right support. If my message was perceived negatively, I would appreciate feedback to understand. My intention was simply to offer guidance and inspire her to seek help and positive change. I have faced my own struggles and have been able to make positive impacts in the lives of others by being open and honest. I believe that sharing my experiences can potentially help others in similar situations. I am eager to continue writing about my past to possibly inspire others to find hope and make positive changes.

I'm trying to add my birth name to my Facebook account, but I'm having trouble doing so. I changed my name from Daniel Boobey to Daniel Quinn legally through deed poll. I want to add Boobey to help my past friends locate me. Boobey is my real name, and I have evidence to support this change. I possess a copy of the deed poll as well as an old passport with my previous name on it, even if it's expired. Please respond to me as soon as possible.

Hello, I am facing an issue with Facebook regarding the blocking of posts and the URL for my late brother's GoFundMe page. My brother, Jerel Tinsley, was tragically shot and passed away as a result. I set up the GoFundMe page to assist with his expenses and support his family. The link to the page was included in my posts on Facebook but was suddenly deleted on 3/16/19, affecting all donations. I have requested a review without any response so far. It is crucial to share this post for the sake of his children. The content of the post is in line with community standards, as my brother had even forgiven the person responsible for his injuries.

Hello, I need assistance as I have been unable to enjoy using Facebook due to my account being hacked. I have previously informed you about this issue. In July [redacted], my account was compromised. I reached out to you regarding this matter. It all started when I posted a Craigslist ad for selling my jeep. Upon responding to an email related to the ad, the person managed to gain access to my email account and made multiple attempts to reset my password. Since then, despite having the same email, my Facebook account has been hacked multiple times. I suspect this individual is tampering with my Messenger and Facebook accounts. Instead of creating a new Facebook account, which I prefer not to do, I kindly request your help in investigating and resolving this issue.

Hello, I was active on Facebook for many years until a few days ago when I had to delete my account due to people sharing my profile picture and making negative comments. I have reported these individuals to Facebook, but they are still present on the platform. Can you please take action? Specifically, I request that you review the profile of Luigi Marku. There are comments about me under all his pictures and my picture is being shared. I am not associated with Luigi Marku. Although he used to be my daughter's godfather, I distanced myself from him four years ago and have had no contact with him since. People now mistakenly believe I am his wife and that my daughter is his child. I have identified individuals Leo Leo and Loris Beni as sharing my picture. Please assist me in removing these posts and reporting the users. My daughter and I feel unsafe. Your prompt attention to this matter is greatly appreciated. Thank you, anticipating your response.

I recently had a chat with someone claiming to be Sheryl Sandberg on my WhatsApp account. I have been communicating with her for a few days and everything seems to match up. She has asked to access my bank account, which I feel unsure about. I am Bart Phillips, email me at Bartman010@gmail. You can also find me on Facebook as Bart S Phillips from Denver, Thornton, Colorado. I have had my Facebook account for years. I tried reaching out to her on Twitter but my account got suspended. Can you please advise? Thank you.

I need assistance. I am locked out of my Facebook account, although it is still active. This has happened to me once already. Facebook requested that I choose three friends, Pat S., Helene H., and Lori L., to verify my identity. They have all contacted Facebook, but I still cannot access my account. Despite multiple attempts to describe my profile, I received an email requesting personal documents for verification which I am reluctant to provide due to past identity theft issues. I am unsure why I am locked out and unable to regain access, especially given that my friends have confirmed my identity. Please assist me. Thank you, Nancy Switkay.

I am seeking help to regain access to my Facebook account as I suspect it may have been hacked. Despite my efforts, I have been unsuccessful in resetting my password. When attempting to recover through my email, I encounter challenges as it requires verification through an old phone number or difficult security questions that I struggle to answer accurately, especially since the email was primarily used for Facebook and was created many years ago. I am anxious to retrieve my account as it contains cherished photos, memories, and connections with friends. Any assistance in resolving this matter would be greatly appreciated. Thank you for your help.

I am hosting an event at my house where we all need to watch a Facebook LiveStream. I've got a Samsung Smart TV and reached out to Samsung for guidance on how to add the Facebook Watch Icon to my screen. I managed to add the Icon, but when I select it, it leads me to a screen prompting me to "Continue with Facebook." Despite wanting a LiveStream, I keep getting directed to videos. I proceed by clicking on "Continue with Facebook" and am asked to visit www.facebook.com/device and enter a code. After entering the code on the TV's internet browser, I return to the Facebook Icon, only to be prompted again to "Continue with Facebook" and given a new code. This cycle has me feeling stuck, unable to access Facebook for LiveStreaming. Any assistance in resolving this issue would be greatly appreciated.

My niece, Rebecca Anderson, had her Facebook account hacked, and as she has learning difficulties, she unknowingly shared her details. This led to her account being used to send messages to vulnerable friends. As her uncle, I attempted to log in to her Facebook account only to find it disabled for violating FB terms. Despite trying to recover her account with her birth certificate, Facebook stated that [redacted] was not linked to any account. I've created a new account using this email, but I am hopeful that my niece can regain access to her original account, as she is distressed over losing all her photos. Please reach out to me through Rebecca's email address for any assistance. Regards, Warren McKean.

I recently had a comment censored on Facebook for criticizing Rep Steve King. While I understand the Hate Speech Policy, I find it frustrating that certain individuals, including the President, can make hateful remarks without consequences. It seems like there are double standards at play. As a white person who does not support these comments, I have also expressed concerns about the current political climate. I wonder if Facebook's reluctance to take action is due to financial reasons. I would appreciate an explanation for this apparent discrepancy in the enforcement of policies on the platform.

I was using Facebook Messenger when someone hacked into my account, changed the email and phone number, and blocked my access. I've had this account for 9 years. The original email is [redacted], connected phone number [redacted], and the name on the account is Robbin A. I've submitted my ID to Facebook. When I view my account with a picture of me by a river, there is a monkey logo with "Lowery Park Zoo Tampa Bay Animal Rides" on my left shoulder. Clicking on it shows the number [redacted][redacted]. Please assist me in regaining access. For further contact, call the number provided. On my Missouri license, my first name is spelled Robin Adams, and my DOB is 07/10/[redacted].

I'm having login issues with my Facebook account. I've tried using trusted contacts like Darvin Mathew, Rajessh Mohan, and Nissamudheen Kottayam but still can't log in. I forgot both my Facebook Gmail password and my Facebook password. Although my Facebook Messenger is active on my old phone, I can't access it on my new phone. I did remember one of my previous passwords, but when I use the trusted contacts, it says I'm trying too often. I received the codes from them, but still can't log in. Please assist me in recovering my Facebook password.

Hello, I'm reaching out regarding a situation at the public library where I work. A patron there is in need of assistance recovering her Facebook account. Unfortunately, she no longer has access to her previous phone number or email address, which are linked to her account. Despite following the instructions provided, including submitting a copy of her ID, we faced issues resetting the password. After receiving two one-time links to reset the password, we encountered an error message stating the links were invalid every time we tried to use them within the specified 7-day period. We tried to reset the password again after waiting different durations, but the process kept leading us in circles. Furthermore, although the email confirming the password reset stated her account would be updated with a new email address, the option only allowed the old email for the verification code. This has left the patron feeling very frustrated. Any advice or assistance would be greatly appreciated. Thank you, Gabriel

I'm having trouble accessing my Facebook account after updating to Windows 10. I'm over 66 years old and can't remember my login details. I can list some of my Facebook friends like my brother C.T., my uncle R.R., a priest R.G., my sister M.D., my cousin J.J., my nephews P.H., R.H., D.T., and my sister M.R. I don't have a mobile phone, and the 'Sign In' Form won't accept my landline. I've provided my family email as I also need to reconnect with my Gmx email. Reconnecting is important to me as it's how I stay in touch with my family. Thank you for your help.

My account is suddenly missing from search results, and previous conversations show as "Facebook user." I can log in, but I'm stuck at the mobile number confirmation page despite receiving a code. Emails notify me of activity, yet I can't access it due to the mobile number request. Frustrated and at a loss, I've reset my password multiple times but can't proceed past the mobile verification.

Someone contacted me claiming I won a Facebook lottery, stating I had won $[redacted],[redacted]. They requested $[redacted] for me to receive the prize. Despite my doubts, they insisted it was real and now my account seems closed or hacked as I cannot access it or my messenger. The recovery email linked to my account is unfamiliar to me, and I fear losing important personal data. The email associated with Facebook is inactive, and I cannot access it either. I need assistance in recovering my account; here is my personal email for further help.

Hello, I recently posted a general advertisement about 'nootropics,' which are mostly over-the-counter supplements like Fish Oil. Unfortunately, Facebook banned me due to their policies on non-medical drugs, even though these substances are legal and safe worldwide. I feel the ban is unjust since I am not breaking any laws. I kindly request to be unbanned or receive clarification on how my post violated community standards. My contact email is [redacted] I promise not to advertise nootropic sales, but I believe this action is too restrictive considering nootropics include harmless items like fish oil. Would I also be banned for selling fish oil? Thank you.

Hello, I wanted to report a situation where my Facebook account got hacked last Thursday. The hacker sent messages to my friends asking for money, pretending to be me, and providing a new phone number for contact through WhatsApp. I was repeatedly kicked off Facebook and even when I tried to warn others on my page, nobody could see my post. I also couldn't see their posts, and over [redacted] messages were sent repeating the same scam. I'm very concerned because all my kids' photos are on that account, and I use it for charity work like the NCT nearly new sales. I've already involved the police and shared the WhatsApp number used to solicit money from people. Additionally, my eBay and PayPal accounts were also hacked, with purchases made for bitcoins, PlayStation points, and Amazon vouchers. I really need help to recover my Facebook account, as I've been using it since the early days of Facebook for communication, especially when I used to work in the Cayman Islands.

Hello. I posted a non-specific advertisement for "nootropics," which are mostly supplements like Fish Oil. Facebook banned me under its "non-medical" drug laws, but these substances are legal and safe worldwide. I'm an ordinary person not breaking any laws. It's unfair to be banned for thirty days. Please unban me or clarify how my post violated community standards. Please contact me at [redacted] I won't post nootropic sales again, but selling fish oil falls under the same category. Would you ban me for selling fish oil?