Facebook Customer Service Issues

I have previously reported this profile and was informed it would be taken down, but it remains active. This false profile on Facebook portraying me as "angel Powell" has had severe negative impacts on my work, personal life, and marriage. It contains entirely fabricated information that is harming my reputation. I urgently request Facebook to remove this profile immediately to prevent further damage. I am prepared to take legal action against the individual responsible. The false claims of abuse and suicidal tendencies are damaging to me, my spouse, and my family, and I seek swift resolution from Facebook on this matter. Thank you.

On February 19th, [redacted], I encountered an issue with my Facebook account. While using the Facebook app, I was prompted to log in again, but my password was rejected. I attempted to reset my password by requesting a text code, which I did not receive. I then requested a code via email, which I received but encountered an error when entering it. After multiple failed attempts, I was locked out of my account. Today, when trying to reset my password, neither my phone number nor email was recognized, leading me to believe my account may have been hacked.

My fiancee's Facebook account has been hacked for nearly 24 hours. She fell victim to a phishing scam after receiving a link from her cousin, whose account was also compromised. The hacker remains active on her profile, using it to hack numerous other accounts. Despite efforts to report the impersonation with friends and family, there has been no resolution. My fiancee has involved the police in the hopes of resolving the issue, but we are at a standstill. Her hacked account: facebook.com/RrezeQitaku For reference, my account is: Facebook.com/DardanDS Feel free to ask for more details if necessary.

My fiancee's Facebook account has been hacked for almost 24 hours due to a phishing scam via a link sent by her cousin, whose account was also compromised. The hacker remains active on her profile, using her name to hack other accounts. Despite efforts from friends and family reporting the impersonation, no progress has been made. To address this, my fiancee has reported the incident to the authorities. We are struggling to resolve this issue effectively. Her account link: facebook.com/[redacted] My Facebook account for reference: Facebook.com/[redacted] Any additional information can be provided upon request. We would appreciate Facebook reaching out to me or her family members.

My fiancée's Facebook account has been hacked for nearly 24 hours. She fell victim to a phishing scam from a link sent by her cousin, whose account was also compromised. The hacker is still active on her profile, using it to hack other accounts under her name. Despite efforts to gather friends and family to report the account for impersonation, no progress has been made. My fiancée has involved the police, hoping for a resolution. We are feeling helpless and unable to find a solution to the ongoing issue. Her account link is: facebook.com/RrezeQitaku For reference, my Facebook account is: Facebook.com/DardanDS I can provide more information if necessary.

Hello everyone on Facebook, There is a post advertising a Swift Dzire [KA 02 Mk [redacted]] for sale at ₹2 lakhs. Many are falling for this seemingly cheap offer. However, I urge you not to respond to this ad. It is a fraudulent activity involving cybercrime where the seller is using fake documents obtained from OLX. Here are some red flags to look out for: 1. Claims to work on a Military Camp in Maharashtra. 2. Urgency to sell the car due to an emergency. 3. All documents provided, including RC, Aadhar, and Military Card, are fake. 4. States inability to meet in person due to military duties and offers transportation through the military. 5. Requests for multiple payments for transportation costs, with the promise to deduct it from the final amount. 6. Assures that you can inspect and pay the remaining amount after seeing the car, all part of the scheme. Please be cautious as this individual is from Haryana and has been involved in deceiving many. Stay alert to this new cyber fraud tactic.

Hello, my name is David Chavarria and my Facebook account has been disabled. I believe it happened because I initially created an account but forgot the password and email, leading me to create a new one. I have submitted several appeals, providing documentation such as my paper driver's license, passport, and birth certificate. The original account was named David Chavarria, with a business page for PeeWee Roofing. The second account, also under the name David Chavarria, featured a business page for Hotdeals [redacted] to promote my Shopify store. I have been attempting to recover access for the past week. Can you please assist me in retrieving my account? Thank you.

I set up an account under the name Candy Taltz on Facebook with the email [redacted] I didn't realize I couldn't have multiple accounts with the same phone number. Could you please delete the mentioned account? I'm unable to access it without adding a photo, which I'm having trouble doing. I've also deleted the associated email. Additionally, I received an email stating that my mobile number was removed from my long-standing Facebook account. It's been frustrating. I just needed to vent anonymously and didn't expect these complications. Kindly assist in deleting the Candy Taltz account. Thank you for your understanding and assistance.

I would like to share an unsettling experience involving a friend's hacked account. The hacker messaged me claiming I had won money, just like my friend who was on the winner's list. I was instructed to contact Barney Smith at [redacted]. After doing so, I was informed of my supposed $[redacted],[redacted] winnings, but I needed to pay $15,[redacted] to claim it. When I questioned my friend about her winnings, she confirmed receiving them. However, when I tried to verify her identity by asking some personal questions, I got blocked. It's disheartening to see scammers abusing my friends' accounts on social media. Is there any action we can take against this? Thank you for your attention, Gail Lynne Gumbert.

Today, I discovered that my bank account information was used fraudulently for recurring monthly Facebook ads. I contacted Santander Bank to open a claim and close my debit card. The issue is that the criminal set up auto billing with Facebook, so even with a new card, they may continue to charge me. I want to clarify that I did not sign up for any recurring charges. The subscription on Feb 16, [redacted] was illegal and not done by me. I need confirmation that the subscription is cancelled, and my new account information won't be used. I attached the Santander Bank Case # and a screenshot of the charge. I plan to file a police report to report this fraud.

Dear Concerned Team, My Facebook username is Joei Pro. I am reaching out because three times in the last two months, someone has gained access to my account or somehow blocked my close friend, Janet McKay. I do not unfriend her, yet she is removed from my friend list unexpectedly. It seems someone is intentionally unfriending her by accessing my account. I am troubled by this situation and seek your assistance in identifying the culprit and putting a stop to it. It is distressing to see Janet constantly being unfriended without my knowledge or consent. I am unsure of how this is occurring or why Janet is the target. Despite her re-accepting my friend requests, the issue persists. Your prompt attention to this matter is greatly appreciated. Thank you for your help.

Dear Sir, I am having trouble disabling my account. There seems to be a mix of random words and incomplete thoughts in your message. It would be helpful to provide more context or details regarding the issue you are experiencing with your account in order to assist you better.

I recently attempted to create an ad on Facebook using ad number [redacted][redacted] on Saturday, February 16, [redacted], but was informed that the ad had been disabled due to a policy violation. I am unsure which part of the policy I breached and seek clarification. I need the Facebook team to specify the violation so I can rectify it and prevent similar issues in the future. I wonder if the problem lies in the payment process or the content of the statement I used in the ad. Reinstating my ad account is crucial for my business operations on Facebook, and I assure you I did not intend to violate any policies. I suspect foul play or unauthorized access to my account, leading to this situation, and I ask for a thorough investigation to restore my ad account.

There is a website online that keeps scamming people by changing its name. Initially, it was selling girdle-like items under Berrymild but never delivered the product. Now, it is selling the same product under Inovaggo, with slight variations in the company name on the invoice such as Inobaggo. I plan to inform Visa about this and hope to receive a refund for my purchase from the Berrymild site. It's important to be aware that the advertisements and products may look identical, but the company names keep changing. These Facebook ads are deceiving people, and I believe it is Facebook's responsibility to identify and stop these repeat scammers. It is crucial to investigate the individuals behind these scams and report them to law enforcement. As a result, I have decided not to engage in any business with unknown individuals on Facebook to avoid falling victim to these fraudulent activities.

I was incarcerated for three months, and my Facebook account suddenly got reported right before my release. I've submitted my birth certificates, driver's license, and other documents to prove it was me, and I've had the account for over two years without issues. I need access to my account to retrieve important photos and conversations with late friends. I can't pay my phone bill currently but plan to soon. Any help in recovering my account would be appreciated.

I forgot my password for Facebook. I tried to create a new one but they are asking for the old password first, which is quite ironic considering the word "forgot." I answered all security questions correctly and submitted the requested documents multiple times, but their responses were inconsistent. The lack of personalized customer service is disappointing. My parents rely on Facebook to keep up with my life, especially since my father's health is declining. Can you please assist me in recovering access to my account? Thank you for your help and understanding. My profile used to be under "Debra Mayes Busch" but it should now only display as "Debra Mayes."

I'm Mitchell Anderson, and I recently got banned from Facebook due to an issue with my account. I had forgotten my password and created a new account without updating my phone number, leading Facebook to believe I'm using a false identity. Most of my photos are on the new account, and I need help resetting the password associated with my email ([redacted]). Typically, the shortcut on my phone takes me directly to my page, but now Facebook seems to think I'm pretending to be someone else. I resorted to creating a new account because I couldn't access my old one linked to a phone number ending in (48), which is no longer valid.

I'm feeling really disheartened because my page was reported for unknown reasons. It's a genuine profile with my personal photos, but I used a different name because it was my account within the LGBTQ community where everyone identifies as gay. That space felt safe and comforting to me. When Facebook's admins inquired about it, I provided answers, and now it's been several months with my page under review. Losing this platform has deeply affected me; at times, I feel like giving up because of the tremendous support it provided. Facebook shutting it down without a prompt resolution has left me questioning if using my legal name during the review could have expedited the process. Perhaps I caused delays by using a nickname when asked for my name. Losing access to my page has plunged me into sadness, and the prolonged wait for a resolution from Facebook is distressing. All I wish for is to regain my page and reconnect with the understanding community I had there.

I created a Facebook page that I never used and it got hacked, resulting in a changed email address. I am unable to access the page because of this issue. Both my Gmail account and computer email were also compromised. Facebook and Google are not acknowledging my identity. I can't recall the date when I registered the hacked Facebook page under my previous married name, Maureen Cucchiara. This month, I started a new Facebook page under my maiden name, Maureen Thorburn, which I reclaimed after my husband's passing. To access my Maureen Cucchiara FB page, I need to send a friend request, but the email has been altered, preventing me from receiving emails. My longtime email address is [redacted] I suspect I know who hacked my accounts and seek assistance to resolve this troubling situation.

I am feeling upset and confused. For the past 5 years, I have used SocialBook.com to create printed books of my Facebook content. These books always included my pictures, videos, posts, and comments. However, when I recently printed my [redacted] book, I noticed that it only contained pictures and a few posts, without any comments. I reached out to MySocialBook regarding this change, and they informed me that the ability to include comments has been blocked. I am disappointed as I enjoyed reading the comments and some people who commented in previous years are now missing from the book. I am aware that MySocialBook is based in another country, but I am puzzled as to why this change has occurred and why comments cannot be included anymore. If comments cannot be printed in my book, I may have to stop creating them as I prefer a combination of pictures, posts, and comments. I would appreciate an explanation for this sudden change.