Facebook Customer Service Issues

I am encountering an issue with logging into my account. After entering my email and password, the system prompts me to verify my identity, requesting an image. Unfortunately, I only have my profile picture of Eminem making a gesture. I am frustrated with this verification process and find it inconvenient. I believe that providing my email and password should suffice. I am seeking assistance to regain access to my account as this situation is incredibly frustrating. Thank you for addressing this matter promptly.

I lent my phone to someone, and they logged me out, and now I can't remember my password. I only know my Gmail account name. I would appreciate it if someone could assist me with this issue. It's frustrating not being able to access my accounts after this incident. I prefer speaking to a customer service representative for support. Thank you for addressing this matter promptly.

Hello, I recently requested a company to disconnect my account from Facebook, and ever since then, I've been experiencing issues with several options on my account. The problem mainly revolves around the "Applications and Websites" tab and business integrations. My friends don't seem to have these problems. When I try to access the "Applications and Websites" tab on the browser, I only get a white screen. Switching to Microsoft Edge led me back to the Facebook main page. On the mobile app, I could access the tab, but the "Logged in with Facebook" section shows a "trouble loading, tap to retry" error message. The "Business Integrations" tab displays a perpetual "loading" message on the browser. The Security and Login tab doesn't work on the mobile app, displaying a similar error message. I used these features regularly and now can't see connected applications or manage them properly. I've reached out to the support team, but no solution yet. I suspect my previous request might have triggered these issues.

I attempted to share a 9-minute video from a TV program without knowing it was against Facebook's policy. Following a notice from Facebook, I was informed I couldn't access my account for three days starting last Thursday. Even though it's now Monday, I'm still unable to log in. I am seeking assistance because I have an urgent prayer request for my terminally ill mother-in-law. My account name is Lori McAdams Black. Despite trying to log out and back in, I am consistently prompted about the video with only the "continue" option. I am not looking to repost the video, just to regain access to my Facebook account. Any help would be appreciated.

To the recipient, My name is Sean B. I am reaching out regarding ongoing harassment and defamation from a woman on Facebook, known as Joan L., real name Joan K. She also operates under the names Joan M. and Lisa C., using aliases like Psychicwindow. In February, she attacked me in my home with mace, leading to her arrest. Despite this, she continues to harass me, my family, and my acquaintances, even sharing my address online. I have engaged detective Brandon S. in Austin, TX at [redacted] for assistance. I urge you to remove her Facebook pages and block her IP address. For further details, I can be reached at [redacted].

We operate an independent distillery based in Cape Town offering three distinct gins. Our selection includes a blueberry-infused gin called Medella, a Fynbos-infused variety named Mysterium, and a Hemp-infused option known as Mary Jane. Despite initially being denied, we successfully appealed the ad for Mary Jane, only to face an unexplained account disablement shortly after. Our ads uphold appropriateness standards, devoid of offensive content or profanity, with Hemp being a legally acceptable ingredient. Recent legislative changes confirm the legality of Hemp, further endorsed by the World Health Organization's safety acknowledgment regarding Cannabis, its source. Despite multiple appeals to Facebook, the responses received appear automated and offer no clarity on the issue. Requesting a direct human contact to address the account disablement and reinstate our advertising capabilities promptly.

I originally had a Facebook account and decided to create a Facebook business page to promote and grow my business. Unfortunately, linking the two accounts caused issues. After trying to delete the business page and inadvertently deleting my personal account, I struggled to resolve the problem. Now, with a new account, I have lost all my contacts and cannot access my old Messenger linked to the previous account. I want to delete the new account, get rid of the business page, and regain access to my original account. However, I am unable to find my old account as I do not recall the associated email or password due to it logging in automatically. Can someone please assist me with this situation?

Hello and good afternoon, Last Thursday, my Facebook account got disabled even though I was the one using it. Since then, I have been unable to reactivate it. Whenever I try to access my Facebook, I keep getting a "Security Check" prompt warning me to "slow down, or I'll be blocked from using it." I mainly use Facebook to connect with friends, colleagues, and share some travel photos. I never post spam or anything that violates Facebook's rules. I need help resolving this issue so I can recover my Facebook account, which is essential for my automotive and travel photography business. Thank you, SiCun Y.

Hello Team, I hope this message finds you well. I received an email on "Tue, Sep 25, 11:25 PM" from "Facebook " regarding my Facebook page, Wonderful Places, being removed. The reason cited was for content that goes against the guidelines, which I dispute as my page focuses solely on sharing beautiful places worldwide. I started this page, which now has over 1.9 million likes and [redacted],[redacted],[redacted] views, three years ago on June 6, [redacted]. I have diligently followed Facebook's rules and collaborated with various influencers and travelers to provide authentic content. Despite my efforts to reach out to Facebook support, I have not received a satisfactory response. I was informed that my page was managed by fake accounts, which is not true, as all managers are real individuals, as indicated in the government documentation I am willing to provide. I have put immense effort into building my page and brand, employing four workers and creating a positive online presence. The Facebook Page ID was: [redacted][redacted] and the URL www.facebook.com/wearewonderfulplaces. I am deeply disappointed by the removal of my page and request a reconsideration of this decision as I have always strived to comply with Facebook's policies without any ill intentions. I sincerely hope for the reactivation of my Facebook page. Thank you.

Hi Team, I hope you are well. I received an email over two months ago on Tue, Sep 25, 11:25 PM from "Facebook " in German stating that my Facebook page, Wonderful Places, was removed due to violating Facebook's policies. I want to clarify that my page was solely dedicated to sharing beautiful places worldwide. I started this page three years ago, and it has grown to over 1.9 million likes and [redacted],[redacted],[redacted] views. I have always adhered to Facebook's rules and partnered with reputable influencers and travelers. Despite reaching out to Facebook support and raising an internal ticket with the help of a friend who works at Facebook, my page was unjustly removed for allegedly being administered by fake accounts. All individuals managing my page are real, and I can provide necessary documentation to verify their identities. I have invested years of hard work and have even employed staff for this page. The removal of my page has left me frustrated, and I sincerely request for its reactivation. My contact information is [redacted] Thank you.

Hello Team, I hope you are doing well. Two months ago, on September 25th, 11:25 PM, I received an email in German from "Facebook " stating that my Facebook page "Wonderful Places" had been removed due to it containing hateful, threatening, or obscene content. This reason is inaccurate as my page was dedicated to sharing beautiful places from around the world. I, Hekuran, began this page from scratch three years ago on June 6, [redacted], and it has grown to over 1.9 million likes and [redacted],[redacted],[redacted] views. I have always adhered to Facebook's rules and guidelines, partnering with influencers and travelers such as Brini Wini, Pilotmadeleine, and others to provide authentic travel content. Despite my efforts to contact Facebook support, I have not received a response. I initiated an internal ticket with the help of a friend on the Facebook Team, explaining the situation in detail. The response claimed that my page was managed by fake accounts, which is untrue as I can provide legitimate documentation for all managers associated with the page. I have devoted years of hard work to my page and built a brand around it. The removal of my page, "Wonderful Places," has left me frustrated and desperate. I have never violated Facebook's terms intentionally, and I sincerely request the reactivation of my page with the ID [redacted][redacted] and the URL www.facebook.com/wearewonderfulplaces. I apologize for any misunderstandings and sincerely hope for the restoration of my page. You can contact me at [redacted] Thank you.

Dear Team, I hope you are well. Two months ago on September 25th, 11:25 PM, I received an email supposedly from Facebook informing me in German that my Facebook page "Wonderful Places" had been removed due to violating community guidelines. The reason stated was for posting hateful, threatening, or obscene content, which is untrue as my page only shares content about amazing places worldwide. I, Hekuran, started this page from scratch 3 years ago on June 6, [redacted]. Over the years, it has grown to over 1.9 million likes and [redacted] million views, following Facebook's rules diligently. I collaborated with various influencers and travelers like Brini Wini, Pilotmadeleine, and Joel Schat, all providing original travel content. Despite efforts to contact Facebook support and an internal ticket raised with the help of a friend within Facebook, my page remains removed, stating it was administered by fake accounts. I have invested years of hard work into building my page and its brand, employing staff dedicated to it. My page ID was [redacted][redacted], and the URL was www.facebook.com/wearewonderfulplaces. I am disheartened and frustrated by the removal of my page, as I have always operated within Facebook guidelines. I urge you to reconsider and reactivate my Facebook page. Sincerely, Hekuran

Hello, I am the Vice President of the Bozeman Chapter of Guardians of the Children. We have a new board and need guidance on removing an admin from our Facebook page. Unfortunately, the admin, Cara Barnes, is reluctant to step down. We were able to resolve a similar situation with our bank by providing our chapter meeting minutes. I hope we can do the same to resolve this matter with the nonprofit page dedicated to our chapter. I have shared the chapter's Facebook page link and attached our minutes, highlighting the relevant section regarding the page. All other admins can remain, and we will manage their roles accordingly. You can designate me, Tammy Cutting, or the Chapter President, Matthew Brucer, to take over administrative duties. Kindly reach out if further details are needed. Thank you, Tammy "Gemma" Cutting - Vice President Guardians of the Children Bozeman Chapter

I've been having issues setting up my Yahoo account for three days since the 28th. I was trying to keep this account separate from my Gmail one, but it's still linked. Despite disconnecting it from my phone, Gmail, and Facebook, the connection persists, and I can't even access my account now. I need to address this before setting up my other account, suchajoker3, for verification. I've provided lots of personal information through my Gmail and phone number to prove I'm Johnny Perry. I've searched for Yahoo apps that don't link accounts without any luck. Please, help me resolve this issue.

Google has created a Facebook account without my permission, and Gmail has set up a different password, leading to confusion about which email and password I used for the account. I am certain there are two Facebook accounts, with one being mine, featuring my picture, Italian Army and Artillery images, as well as a Thanksgiving dinner photo with around 7 friends. I got lost trying to manage the password and two-factor authentication at 75 years old, especially with things I don't fully grasp. Please contact me at [redacted] for further communication. Once the Facebook account is accessible, we can switch to using the associated email. Thank you, Ettore Lacchei.

I attempted to update the beneficiary of our fundraiser to include myself and my boyfriend, Joshua Williams, but encountered an issue. I simply listed Josh's name instead, and when he removed me from Facebook, the fundraiser was deleted, resulting in the $[redacted] we raised being refunded. This unexpected turn of events has greatly impacted our cause. We urgently need the fundraiser reinstated and the donations retained, as they were already connected to a bank account. We kindly request your assistance in restoring the fundraiser and preserving the contributions towards our cause.

I am attempting to retrieve my mother-in-law's original Facebook account under the name Jackie Bratland and the email [redacted] Her account was hacked seven months ago, but her daughter was able to recover it at that time. Recently, my mother-in-law got a new phone and new phone service, and now she is unable to access her account even with the login information that was previously saved. Various attempts to reset the account have failed, as we are unable to receive the necessary codes on the changed phone number or access the incorrect email option provided. When trying to reset the password, the system recognizes the new passwords as old and requires a different email account for verification. Despite trying both her new email and mine, we have not been successful. Additionally, my mother-in-law has received messages from Facebook regarding the removal of her initial phone number from her account, but the emails have been sent to her new Gmail account instead of the original Hotmail one. The connection between the accounts is unclear, and we are unable to sign in to the original account from any device. Multiple attempts to contact Facebook for assistance have not yielded any results. We are seeking help to resolve this issue promptly.

Hello, I serve as the treasurer for the North Queensland Conservation Council, an environmental organization located in Townsville, Queensland, Australia. We utilize a PayPal account for donations and have observed unauthorized deductions being made to Facebook over the past year. The most recent deduction occurred on December 1st for $[redacted].36 AUD. The Invoice ID for this transaction was P[redacted][redacted], and it was labeled as a "Subscription." The payment was directed to [redacted] We are not familiar with any authorized payments to Facebook and believe these transactions may be a scam. Could you please look into this matter? Sincerely, Cam L. Treasurer NQCC Email: [redacted]

Hello, I am Jaskirat Kaur Kahlon. I am experiencing difficulty accessing my Facebook account, under the name Ar. Jaskirat Kaur Kahlon, linked to my Yahoo email. Since Friday, I have been unable to retrieve my account using the "forgot password" option due to an unknown email address displayed. I am in dire need of assistance as I have valuable data stored in my Facebook account, including memories of my family and daughters. I am reaching out for help in resolving this issue. Thank you for your support.

On October 20th, I reached out to Dustin Baker regarding his firewood ad on Facebook Marketplace. We agreed on the delivery of 6 face cords of wood for $[redacted] to Joyce Johnson in Bolivar, NY. I sent a third party with the cash to finalize the transaction since I reside in California. Mr. Baker acknowledged receiving the money and promised the wood delivery. Unfortunately, I have yet to receive the wood or a refund, and despite my attempts to reach out via calls and texts, Mr. Baker has been unresponsive. His contact details are as follows: Dustin Baker @ dustin.baker.[redacted]. Any assistance on this matter would be greatly appreciated. For further communication, you can reach me at [redacted].