Facebook Customer Service Issues

I've forgotten the email address and password I used to create my account, [redacted] I've been signing in as Agnes F Mansaray with phone number ÷1[redacted]. I've also used my husband Frankline A Mansaray's number +1[redacted] to access my account. I'm unable to access the email address where my recovery codes are being sent. I'd like help with a link to add a new email address or use my husband's account to recover my Agnes F Mansaray account. Additionally, my husband's Gmail address is [redacted], which can also be used for verification purposes.

I am seeking assistance to recover my Facebook account. I regained access after three attempts, but the account that was recovered is not mine. I am looking for a skilled individual who can help me reconnect with my Facebook friends and family in time for my upcoming birthday. Below is some pertinent information: Original phone number: [redacted] Email: [redacted] New phone number: [redacted] New email: [redacted] I currently reside in Springfield, MO, but previously lived in Jackson, MS. Some of the individuals I am looking to reconnect with include Hope Bickham, Roddy Winterstein, Janis Foster, Don Roberts, Sandy Weeks, Karl Koenig, Jane Moark, Patty Mitchell, Sharon Rayburn, Elini Katantzi, Kristina Katantzi, Erini, Kristina, Yesmin T., Linda Hilliard, Karla Kraven, Suzie Erwin, Barbara Moss, Wendy Young, Ron Dear, Les Potter, Pat Adams, Nancy Barnes, Jim Peden, Darryl Peden, Bob Barnes, Nancy Brooks, among others. I am a retired teacher, preschool teacher at Sweitzer UMC, studied Greek at Drury University, and my birthday is in December. If more information is needed, please let me know. Can you help me restore my Facebook account for my birthday? Thank you for your consideration. 😎

I had a negative experience on Facebook and deactivated my account over a month ago. Now I want to start fresh with a new account. However, every time I try to make one, it is disabled for "security" reasons. After verifying with pictures, I am now asked for a mobile phone number to receive a security code, which I cannot provide as I only have a landline. My phone number is [redacted]. The account I am trying to open is [redacted] My confirmation code is [redacted]. Please activate it soon as I have concerned friends and struggle with OCD, depression, and stress. Thank you and have a nice day. -Micah

I recently acquired a business and took over its Facebook page. The previous owner made me an administrator and changed some settings, but I believe she didn't update the email or password. Subsequently, she closed the Gmail account associated with the page. I encountered issues after a computer update and now can't access the page. I received a verification code to her cell number, which is linked to their other business page and causing confusion. The account was originally named Costume Ladies LLC under Barbara Kasper's ownership. She rebranded it as Neen's Costume Emporium, LLC in October [redacted]. The business phone number has also been changed from [redacted] to [redacted], but please note these are not cell numbers. Any assistance in reclaiming my business page would be greatly appreciated. Thank you.

My son with special needs created a Facebook account on his iPad but forgot the password. The account is linked to a phone number, which doesn't receive text messages. When called, a message says it's not for Facebook. The account is under the name Jim Friday with the number [redacted]. He used a made-up Gmail account he can't recall. I, Bruce Frieswick, monitor his shared account, and only he should use it. I'm receiving calls from a living center in Massachusetts asking for the account to be removed. Please help me deactivate the account or provide another way to access it. Numerous calls are coming in all night to this number.

How can I avoid getting interrupted by notifications while writing a comment or post? It's frustrating to be taken away from my writing by a notification about someone else's comment. I often lose what I've written because of this. Is there a way to stop notifications while I'm composing a reply or post? It would be helpful if I could choose to postpone viewing notifications until I finish what I'm writing, rather than being interrupted.

My account was disabled unexpectedly, and I am unsure how I may have violated any terms. When trying to log in, I was informed that I was no longer eligible to use Facebook. I've had this account for nearly 10 years with minimal issues. I haven't received an email explaining the decision or understanding what caused me to be declared ineligible and have my account disabled. I would appreciate a prompt explanation or the restoration of my account. The account is under the name E. Hayes with the email [redacted] Please reach out to me soon as I'm quite displeased with this surprise and lack of information. Thank you.

My Facebook account is disabled, and I am unsure why as I did not receive any notification regarding this matter. I admit to creating and deleting two accounts due to setup errors before having a friend properly assist me in creating a business page. To address any potential issues, I submitted my photo ID under the name Chandra Johnson. Additionally, I did not promptly confirm my email as I am new to social media and its processes. Now that my account is disabled, it is causing confusion among my contacts who are trying to view our preschool business page. Reestablishing access to Facebook is crucial for our community outreach efforts, but I have not heard back after submitting my photo ID.

I recently bought a new phone and am having trouble loading my current Facebook account on it. Instead, it keeps trying to load my old account, which I no longer want to use. My preferred account has a photo of me holding a fish I caught on a riverbank. The issue seems to stem from my old email address, [redacted], which is no longer in use. I now use [redacted] but can't seem to access my main account on the new phone. I'm looking to delete the old account that has no profile picture but am nervous about doing it myself for fear of losing both accounts. Can someone help me resolve this? Thank you. Sincerely, Lynda K. M. [redacted] [redacted]

I'm struggling with the password change request. Remembering passwords is challenging for me. I recently had to create a new Google account due to forgetting my password and facing difficulty logging in after losing my phone. Unfortunately, I lost access because I couldn't recall the exact account creation date for verification. This led to losing an account containing cherished family photos. Now, I am being prompted to change my long-standing password, despite not wanting to lose access to my Facebook account or modify my password. However, I am stuck on the "enhance your account security" page and unable to proceed. My usernames are [redacted] and [redacted], with the latter being my email address. I was unable to recover the former as it required contacting Google and providing identification I no longer possess.

I need urgent assistance regarding my Instagram account. It was hacked, and the hacker is putting my family at risk. I received an email notifying me of someone trying to change the password, but it arrived late, and by then, they had already changed the email associated. The hacker has altered my username to Quinton__9_d from Alexandra.tauber and is posting inappropriate content. I need help regaining access as I have numerous memories on that account. I am willing to provide verification photos with my friends. Please assist me promptly as the hacker has compromised my account's security. Thank you for your help. - A.T.

Dear community, I am reaching out for assistance as my Instagram account has recently been hacked, causing distress for me, my friends, and family, as the hacker may have access to personal information. I received an email alert about a password change attempt at 1:37 PM, but only saw it at 10:40 PM as they had altered my email address. The hacker changed the username to Quinton__9_d from Alexandra.tauber and has been posting inappropriate content and sending unwanted messages. I am willing to verify my identity by taking a photo with my friends to regain access. Unfortunately, I did not have a phone number or backup email linked to the account. This account holds sentimental memories for me since I've owned it since childhood. Any help in reclaiming it would be greatly appreciated. Thank you for your support. - Alexandra Tauber

Hello, my name is Michael Jackson. I entered a contest on Facebook and received calls from two individuals asking me to send certain gift cards, which I did. They promised me I had won $[redacted],[redacted], only to later deceive me. I have been a loyal Facebook member for a long time, and I feel betrayed. I have receipts for the cards I sent, even though they claimed I hadn't. They both work in the Los Angeles office for your company, one being Robert Brocsh and the other Miela Great. After losing $[redacted] to them, they demanded an additional $[redacted]. When I raised my concerns with a supervisor, he denied their employment but insisted I send more money. I have evidence of our conversations on Facebook. I am now seeking advice and assistance, as both individuals refuse to acknowledge their wrongdoing. I am open to cooperating with authorities if needed. Please contact me with a resolution.

Hello, recently, I was required to verify my identity due to discussing political issues. Facebook then removed my administrative powers from a group I founded in [redacted] named "MTHWAKAZI INSTITUTE FOR FREEDOM OF SPEECH." Although I have 6 moderators, I have now proven my identity and am requesting the immediate reinstatement of my administration powers. I have tried reporting this issue multiple times through the "report a problem" feature with no response. It is unjust for Facebook to take control of a 5-year-old group like this. On Facebook, my name is listed as Sabhuku Sibeko Gwesela, with the nickname See facebook and birth name See facebook. I am verified and urgently need my group powers restored to me. It is crucial that my brand name remains under my control. I have followed all the necessary steps asked of me. Additionally, I was compelled to delete a page named "Mthwakazian Izwi LeSizwe" when the admin option was available.

Subject: Legal Inquiry Regarding Violations by Facebook Users Dear Facebook, I am reaching out as the Director of Juvenile Prosecution in Kuwait concerning several violations by Facebook users affecting juveniles. In line with the pertinent laws including The Juveniles Act and the Rights of the Child laws of Kuwait, as well as the United Nations Convention on the Rights of the Child, I am seeking information on actions to address the following violations: - Users not meeting age requirements on the platform. - Exploitation of juveniles for commercial gain and fame, impacting their childhood. - Posts involving physical or psychological abuse and privacy violations. - Parents or guardians posting content that exposes and exploits children. - Removing account content permanently when breaching child protection laws. For any inquiries on this matter, please feel free to reach us at [redacted] or via phone at [redacted][redacted]. Thank you for your attention to this serious issue. Best regards, Nasser Al-Sumait

I'm having trouble accessing my Facebook account because I've been logged out by my son and can't remember the password. The recovery code is being sent to an old email that I can't access because I also don't know its password, and when I try to reset it, I'm told the account doesn't exist. I attempted to change my email on Facebook, but that also requires my forgotten password. I've been a member since [redacted] and need help to reset the password so I can reconnect with my family and friends. My name is Chandra A., born on 12-12-[redacted], residing in Pulaski, Va., engaged to Jerry P. Sr. I want to update my account to my current email, [redacted], and remove the old one, [redacted] I seek assistance to regain access to my account. Thank you.

On November 1st and October 2nd of [redacted], I received an inappropriate photo from Shirley Wilson containing a pumpkin painted on someone's naked behind for Halloween. Shirley has been spreading negative rumors about me in the community and to my friends. She requested for no further contact, so I blocked her. I may still be logged into her laptop, but I will address that. I have reported the incident through Messenger's Report Abuse feature. Please maintain my anonymity. You have permission to review the last four messages from Shirley. In one of the messages from around October 7th, Shirley falsely claimed I sent her a friend request within the past 3 to 4 months. This is not true, please rectify this error. Thank you for addressing these matters.

I am seeking assistance with recovering my Facebook account registered under the name Regina Ali, created around [redacted] or [redacted]. The original email associated with this account is [redacted], with the password being 4udavid. In [redacted], I temporarily accessed the account using the email [redacted] but have since been unable to log back in with the initial email. I created a new account with the same name but intend to delete it soon, desiring to regain access to the original account. I would appreciate your help in recovering my first account. If further information is required, please contact me at 1[redacted]. Thank you. Sincerely, Ms. Regina Ali.

Hello, I am Md Tahmid Rashid and my Facebook email is [redacted] Recently, I found myself logged out of my account on all devices for security reasons. When attempting to log back in, I encountered an issue where a security code was required to be sent to my old phone number used during signup in Bangladesh, which I no longer have access to since being in the US since July [redacted]. Although I successfully reset my password via email verification, I am unable to bypass the phone number verification step, which is hindering my access to essential messages on Facebook Messenger. I urgently seek assistance in resolving this matter to regain access to my account. Thank you, Md Tahmid Rashid.

We recently experienced a hacking incident and reached out to Google for assistance. A webpage resembling yours popped up, and after contacting a person named Alan Jones, we were advised to secure our devices by purchasing $[redacted] Google gift cards for each of us. They assured us a refund after securing our devices and stayed on the line while I purchased the cards. They then requested the card numbers and asked for an additional $[redacted] in Google gift cards. Realizing it was a scam too late, I discovered the initial cards had already been used. We want to close our account and have reported this to the authorities. Please contact me at [redacted].