Facebook Customer Service Issues

I received calls from an individual named Jonathan Moore claiming I won $1,[redacted],[redacted] and a new car. Answering questions, I noticed he was trying to access my account information and obtain my password. Refusing to provide it, I hung up. He persistently called, and then other unknown numbers called without leaving messages. Subsequently, I encountered login issues with Facebook, leading me to change my password multiple times, which was swiftly changed back by the caller. Feeling overwhelmed and not tech-savvy, I tried reaching out for help but ended up contacting various email addresses, thinking they were Facebook support. I shared personal documents in attempts to regain access, including updated photos as requested. The caller also accessed my Google, Yahoo, and Messenger accounts, but not my financial accounts. Despite ongoing calls from unidentified numbers, including sales calls, the primary concern remains restoring access to my Facebook account with cherished memories and connections.

Dear Community, I recently shared a Halloween photo with my boyfriend in a non-issued military uniform, which my nephew wanted him to wear. A friend criticized it, calling it disgraceful. After deleting her comment, she proceeded to share my picture on her profile without my permission. I found this disrespectful, especially considering my boyfriend's effort to make my nephew happy. I believe the original poster should have the ability to control who can share their posts. In response to her actions, I decided to unfriend and block her. I am standing up against the harassment and defending my boyfriend's choice to wear a non-current uniform on Halloween. I kindly request that my post be removed from her page as she did not have my authorization to share it. Thank you for hearing me out.

I received a message on Facebook indicating that a post was marked as spam and only visible to me. Upon investigating, it prompted me to secure my account by changing my password, even requesting my old password. There is also a small boxlike figure at the top of the page, and I am unable to send messages. The spam post was about a supposed $75 coupon from Costco, which I almost interacted with but refrained from completing the steps asked. I am unsure if Facebook sent these messages and if they would guide me through account security measures. I would like a prompt response, please. Thank you, Mary B.

Subject: Urgent Assistance Needed for Hacked Facebook Account Hello, I believe my Facebook account under the name Jason E Peddell has been compromised. Yesterday, I received a message notifying me of unauthorized login activity, and since then, I have been unable to access my account. I've been attempting to update my email address on Facebook for the past few months without success. The system kept indicating that the email address, [redacted], was disabled by the administrator, which is inaccurate as this email is active and my primary contact. Despite my efforts, I am unable to reach Facebook support for assistance. Last night, in a panic, I inadvertently created a new account under the same name, which I have no intention of using. It's frustrating not to have a way to resolve this issue promptly. Please, I urgently need help to regain access to my original account. Thank you, Jason Peddell

My Facebook account has been compromised by a hacker who has changed all my login details and has been engaging in fraudulent activities. Prior to the breach, my real account details were as follows: Facebook Name: Daniel Juliet Phone Number: [redacted]7 Recovery Email Address: [redacted] The hacker has altered the information to the following: Facebook Name: Benny Chan Email: [redacted] Phone Number: [redacted]7 I seek assistance in recovering my account, which can be accessed at www.facebook.com/elekejuliet/.

I recently noticed that I am missing most of my son's posts on Facebook. Despite marking him as "See First" and "following" him, I haven't been able to see any of his posts since early October, even though he posts regularly. Strangely, I can view his posts when logged in under my husband's account. Additionally, on my birthday today, friends tried to wish me on my Facebook page but couldn't find where to comment. Some managed to comment while others couldn't. When I try to comment on my own page, I can't see the option either, even when using my husband's account. I've checked my settings thoroughly but can't find anything that would explain these issues. Any assistance would be appreciated.

I contacted Facebook to request a name change for my page, which had a misspelling. They mistakenly changed the URL instead of the name, causing my products to disappear from Shopify and customers to be unable to view or purchase them. With Black Friday approaching, this issue is costing me customers and money. Despite multiple requests, Facebook has been unresponsive or unhelpful in resolving the problem. When I tried creating a new page in panic, it was not approved either. This situation is putting my livelihood at risk during the essential winter months. I feel frustrated and powerless against the hurdles Facebook has created for me. I urgently need my shop restored and functioning properly to continue my business.

Dear all, I have been unable to access my Facebook page for a while now due to being reported as an imposter. I have submitted all necessary documents to verify my identity, but my account remains inaccessible. I have created two other accounts, but I prefer to use my original one. I recently changed phones but kept the same number. Being locked out of my account means I cannot connect with old friends, family, or colleagues. Someone created a fake account using a picture of two women's hair, claiming it was me, and this issue has not been resolved. I have always used Facebook to share positivity, pray, and spread the word of God. I kindly request Facebook to either reopen my original account or remove all my accounts altogether. Thank you for your attention to this matter. Jacqueline S.

About 2-3 weeks ago, I noticed something strange on my messenger page. A conversation with myself appeared at the top with only a voice call option. When I tried calling, it connected me to a pole dancing night club near my house, a place I've never visited. After multiple tries, I reached a random mobile number through their voicemail, which turned out to be a girl from the club who promptly blocked me when I contacted her. I am unsure what to do next as the voice call button has now disappeared. I have saved evidence and plan to report this unusual occurrence to Facebook. A friend who is an IT technician also found this situation highly unusual. Any guidance on reporting this to Facebook would be appreciated. My name is Andrew (Andrzej) Sawko. Thank you for any assistance.

I created a business Facebook account to promote my book as a new author. My pen name differs slightly from my legal name. Unfortunately, right after creating the account, it was disabled, and I was requested to provide identification. I promptly submitted my driver's license with a detailed explanation, as the account was set up on November 9th, [redacted]. Despite resubmitting my identification multiple times, I have been unable to regain access to my account. I have verified my identity. My driver's license displays my name as Pauline Elizabeth Torrence, whereas my pen name for writing is Elizabeth P. (Pauline) Reynolds, which includes my maiden name. As a writer, it is essential for me to use a pen name, as long as I can verify it legally within Facebook's terms of service, which I have done twice. I kindly request a prompt resolution to this issue.

Hello, I recently reported two fake accounts on Facebook that were using my name, identity, and photos. Unfortunately, after reporting them, my own account was deactivated. I have submitted original verification documents such as images of my international passport and national ID card to Facebook, but my account remains deactivated. Could you please assist in reactivating my account promptly? My business page, OHANA, is linked to my account as well. Feel free to reach out to my Facebook friends to confirm my identity. I have been a long-time user of Facebook, while the fake accounts were created recently. I hold positions at AHZ Agro Industries, TTB Food Studio, OHANA Diner, and am a former Principal at Oxford International School. Having my account deactivated is distressing, so I appreciate your attention to this matter. Best regards.

Hello. I am reaching out for assistance as I have encountered an issue with my Facebook account. After reporting two fake accounts that were using my name, identity, and photos, Facebook deactivated my own account. I have already sent original verification documents such as my international passport copy and national ID card image to Facebook, but my account remains deactivated. I also have a business page named OHANA linked to my account, which adds to the urgency of this matter. Please reach out to my Facebook friends to validate my identity. I have a long-standing history on Facebook, unlike the recently opened fake accounts. As a Director of AHZ Agro Industries, owner of TTB Food Studio and OHANA Diner, as well as a former Principal of Oxford International School, this situation is very distressing. I kindly request the reactivation of my account as soon as possible. Thank you for your assistance. Best regards, Ayesha Hossain Shahnila

Hello. I am Indranil Banerjee, a long-time Facebook user for almost 7-8 years. I am facing an issue with accessing my account after changing my password. Despite updating my phone number on the account, I am unable to reset the password through it. The email linked to the account is outdated, complicating the login process. As many of my important accounts are linked to my Facebook, regaining access is crucial. I would appreciate it if you could assist me in resolving this matter promptly.

I recently discovered suspicious activity on my Facebook account, so I logged out to secure it. I enabled two-factor authentication to receive a code for login. However, I haven't received any codes for the past two days, despite my number being correctly registered. Whenever I attempt to sign in, I'm told I've made too many SMS requests, which I haven't. I reported the problem on the authentication issues page, but there has been no resolution. I urgently need access to my account as it's essential for communicating with my family. Thank you for addressing this matter promptly. My account is under Mark Castro, and my email is [redacted]

I have completed all the necessary steps to access my account, but I am still unable to log in successfully. Despite providing the required information and going through the verification process with friends, I was informed to wait for 24 hours. After waiting as instructed, I received a message stating that my phone number had been recently used. Now, when attempting to log in, I am faced with a message indicating that I have misused a feature and am currently locked out of my account. I am confused by this and would appreciate clarification. I have submitted a copy of my driver's license and a picture with a unique code as requested. Despite my efforts, I am still unable to gain access to my account, which is causing frustration and disappointment. Kindly resolve this issue promptly so I can regain access to my account. Email: [redacted] Melody C. A. Phone: 1-[redacted]

I am extremely frustrated with how hackers were able to change my primary email on Facebook and even remove my phone numbers. Despite being told the issue was resolved, nothing has been done to rectify the situation. The email address "[redacted]" associated with my account is not mine, and I suspect the person behind it aims to steal my Facebook group with over 1 million members. I have been contacting Facebook since yesterday, providing all necessary information, including my international passport, but no action has been taken. I urge Facebook to either return my account to me or shut it down completely to prevent any fraudulent activities by the hacker. I even created a new email "[redacted]" to try to resolve the issue, but to no avail. Please, Facebook, help me regain access to my account and communicate with me through "[redacted]" or "[redacted]"

I recently made a payment through Facebook. I mistakenly sent the wrong amount, and the recipient tried to send it back. However, the payment shows as cancelled on both ends, leaving the transfer in a pending state in the recipient's account. Facebook is prompting me to verify my account details, but I am unable to do so as I forgot my password. Despite receiving a pin number via text for verification, I am encountering issues when trying to input the pin. I hope to resolve this situation promptly and have the funds returned to either account without further delay.

My name is Geri Hodgkinson, and I live in Alabama. I can be reached at [redacted] or by email at [redacted] My sister informed you about my account being hacked by Harry Mcguire, who has locked me out. Please assist me in regaining access to my account. I have been receiving SMS messages that do not work, and then I am informed that I have been blocked due to abusive behavior, which is unfair. I am nearly 68 years old, a widow, and my account is my primary source of entertainment. Thank you, Geri Hodgkinson.

I frequently deactivate my account and recently did so again. When I tried to log back in, I encountered issues with my contact number and password. Despite attempting different recovery methods, I was unsuccessful and ended up creating a new account unintentionally. I need help retrieving my original account as it contains important contacts, including a profile with a joker display picture, over 1,[redacted] friends, and numerous followers that I value for my studies. I deleted the new account, so please do not reactivate it. Please assist me in recovering my older account as I do not want to lose the valuable connections it holds. Thank you for your help.

I have sent over some written material for your review. I am hopeful that in due time, my perspective will be understood. I have reached out to Facebook with a request for Keith Meehan and his family to be suspended, with all necessary contact information provided below for a prompt response. First Communication: To Whom It May Concern, I have reported the theft of my tools to two police officers, which are currently being withheld for $[redacted]. If I am unable to resolve this today, I will pursue legal action for Grand Theft. I am keen on retrieving my belongings promptly, and I have attempted resolution on multiple occasions. My final offer stands at $[redacted] before I escalate this matter legally. Best regards, Robert Neil Barney CEO of Precision Design LLC Second Communication: Dear Officer Miss. Donais or To Whom It May Concern, I, Robert Neil Barney, President & CEO of Precision Design LLC, have faced harassment from Keith Meehan through phone calls and social media attacks. Steps have been initiated for the suspension of his activities. As of November 17, [redacted], I have completed a Living Will and appointed the Vice President of my company as my Medical Power of Attorney, Agent, and Executor. I have arranged for a third party to accompany law enforcement to the Meehan residence to retrieve my belongings. Failure to cooperate may lead to legal action for theft or vandalism. Thank you for your attention, Robert Neil Barney