Facebook Customer Service Issues

I was recently banned from Facebook for 3-5 days after sharing a meme with the caption "nope men are still trash." Facebook labeled this as hate speech. When I commented on a friend's post about Facebook restricting freedom of speech, warning her to be cautious due to my own ban, Facebook again banned me for 7 days for the same reason. I believe I am being unfairly targeted for comments that do not constitute hate speech. Facebook's decision seems discriminatory. Despite appealing, I received a generic response upholding the ban. I am now contemplating legal action against this censorship and bias.

Hello, I have attempted to create a Facebook account twice for business promotion, but it has been consistently blocked for security reasons. I have had a personal Facebook account for many years and wanted a separate account for my organization, SS Group and Company. Despite this, each new account I create gets disabled by Facebook. I urgently need assistance in creating a business page for our organization on Facebook. Your prompt response would be greatly appreciated. Thank you, Shiben Das Gupta (Owner)

I am Sheryl Fitzpatrick, the widow of my late husband Andrew Scott Fitzpatrick, who tragically took his own life. Seeking closure, I would like assistance accessing his messages from November and December [redacted]. This December 17th, [redacted] marks six years since his passing, and my family and I are still struggling. Understanding his last conversations may provide the answers we seek to begin our healing process. You can reach me via email at [redacted] I also have a Facebook email that is no longer in use, [redacted] Any help in granting us access to his messages would be greatly appreciated. Thank you, Sheryl Fitzpatrick.

For over a year, my Messenger payment and ad account have been "temporarily disabled." I have reached out to Support multiple times, but if I do receive a response, they simply mention that it violates Facebook's Terms of Service. Unfortunately, they promptly close the case without allowing me to pursue it further. I have invested thousands of dollars in ads and boosts for my business only to have everything abruptly shut down without any clear explanation. About a year ago, I was requested to provide ID to confirm my identity due to a duplicate Facebook account. After complying and verifying all my information, I never heard back. I attempted to email the sender of that message, but the email bounces back, indicating that the case has been closed.

I encountered difficulty recovering my Facebook (FB) account due to failure to update my contact information. Previously, my cell phone number was [redacted], and my email was [redacted] Despite reporting the issue and having my FB account reinstated, I still faced problems accessing it as my email address remained closed. Upon attempting to link my new cell phone number, [redacted], the system indicated it was already associated with another account, which may have been an unsuccessful setup on my part. While my husband managed to create a new email address, I continue to struggle to access my old FB account or establish a new one. This situation has left me perplexed. I believe the deletion of my email address during the FB account removal complicated the recovery process, as it was not updated. Attempting to reach out to Google for assistance proved unsuccessful. Any guidance on resolving this predicament would be greatly appreciated.

I require assistance in contacting Blogger.com, Gmail.com, and Facebook.com regarding the following issue. I need to send the email provided below: "IELISELLEREBTACGRYCAAMTSBETCEAAETheONLYOMEGAEXACTTheONLYORIGINEEXACTTheONLYMOTHERofALL, NOT 'Catholic'. Period." There have been unauthorized access and alterations to the logins of Elise Seller's blog and Facebook accounts by individuals Aggie Tacosa, Jerry Tacosa, David L. Johnson (former FBI agent), a female from Grand Central Bakery, Eric Altos (Portland Police Department), and other individuals. They have been misusing Elise Seller's work and faith, committing theft, identity theft, and other illegal activities on behalf of Pope Francis, the Church of Scientologists, and other parties. I am requesting both companies to change Elise Seller's password to "AMORE999" and permanently secure it to prevent further unauthorized access. This password change is crucial to stop the theft and misuse of Elise Seller's work and sacred texts. Tom Cruise is also involved in these wrongful activities. Please forward this message to the appropriate parties. Thank you. Elise Seller

Dear Facebook Support Team, I hope you are doing well. I am reaching out for assistance in identifying the individual who created an account using my picture. As an ordinary person, I lack the resources to conduct such an investigation. This person has made threats against me by fabricating stories that could potentially harm my career, relationship, and possibly even my life. Although I have reported the account, Facebook responded that it did not violate their policies. To report the account, I have to flag each picture individually and select the option "pretending to be me," which seems ineffective in getting the account suspended. This has happened to me several times, and I am exhausted from enduring it silently. I am now seeking help to track down the location of the account in question. If this matter remains unresolved, I fear it may lead me to consider drastic actions due to the resulting depression. I have children who I wish to safeguard from being embroiled in this situation. I kindly request your prompt assistance in this matter. Please let me know what further information is required to proceed with the investigation. Thank you for your anticipated support. Sincerely, MJ

Dear Facebook Support, I am reaching out to seek assistance in identifying the individual behind the creation of an account using my photo. I lack the means to investigate this matter personally. This person has been making threats that could severely impact my career, relationships, and even my safety. I have already reported the account under the name Carmelo Santiago, but Facebook insisted the information provided was insufficient. The process of reporting each picture individually as "pretending to be me" seems ineffective in getting the account suspended. This situation has occurred repeatedly, and I am no longer willing to suffer in silence. It is crucial that I address this issue and, with your help, uncover the location where this account was created. If a resolution is not reached, the weight of depression may lead me to consider drastic measures. I have a family, and shielding them from this distress is my priority. I urgently seek your aid. Please advise on the necessary steps to initiate an investigation. Thank you for your prompt attention to this matter. Sincerely, MJ

I've been attempting to access my Facebook account for over a week now. After uninstalling the app on my phone, I encountered difficulty when trying to log back in due to the 2-step verification sending codes to my outdated phone number. Even though I updated my phone number more than a month ago, it seems I did not update it on my Facebook account. Despite sending multiple emails to Facebook, including copies of my driver's license on five occasions, I have not received a response. I simply need guidance on how to regain access to my account. Previously, my number was [redacted], and my new number is [redacted]. I have access to both emails linked to the account.

I recently set up an eCommerce business and created a Facebook account solely for running ads. Unfortunately, after a day, I got temporarily locked out due to an old account associated with my phone number. I switched to the old account, updated the details, and began running ads. However, my new account faced issues with an incorrect birth date set earlier. Even after correcting it and verifying my photo, Facebook disabled my account, causing financial losses. Despite following Facebook's requests and avoiding political content, I couldn't prevent the ban. Now, I'm unable to create a new account due to the previous restrictions. I seek guidance on potentially recovering one of my accounts or creating a new one without facing similar issues. I would appreciate any assistance to avoid such problems in the future. Thank you for your understanding.

I posted a comment on my Facebook group's page with two links, but it disappeared after reloading the page. This technical issue has happened before, and I previously reported it to Facebook, but no action was taken. Please address this problem promptly. Can a comment only contain one link while a post can have multiple links? It's frustrating to lose my work like this, and it affects people's perception of Facebook. Kindly resolve this matter as soon as possible and clarify the parameters to prevent future incidents.

Yesterday, I encountered a problem while trying to upload a new profile picture on Facebook. When I switched from the app to the web browser, I found a blank profile with only my name and date of birth but no other details such as pictures, friends, or posts. After reporting this issue, Facebook mistakenly deactivated my actual account. They asked for proof of identity to reactivate it, which I provided. However, now I am unable to access my real account as it says my email is not linked to an account. This situation is causing me a lot of frustration, and I just want to regain access to my account. Any assistance is greatly appreciated.

I recently changed from AT&T to Sprint, and my Facebook account did not transfer over properly. Despite multiple password resets, I cannot access my original account on my new phone. I suspect I may have been hacked as I keep accessing accounts with my name but no information. I have tried following recovery steps without success, and when I try to reset, I see accounts that aren't mine. I am unable to receive reset codes on my phone, and it reports that I have attempted too many times. I urgently need help to recover my original account to access my games. A technical support number would be beneficial for others in similar situations. Thank you for your assistance.

I believe my Facebook account was hacked. While attending a football game, the person next to me started receiving invites from my account, alerting me to the breach. I asked her to report it. Since then, I have been locked out of my account. I created this account over 6 years ago and no longer have access to the email I used. Unfortunately, I also don't remember the password for that email. Facebook is sending account recovery codes to an old email and phone number that I can't access. This account is precious to me as it contains irreplaceable family photos and connects me with all my loved ones. I am desperate to regain access to it.

My fiancé is not very tech-savvy, so I'm trying to assist him with an issue. He recently got a new phone and we are having trouble logging into his Facebook account. When we try to sign in, his old Facebook account keeps appearing, even though he believes he is using the same email and mobile number. However, the password he enters only accesses the old account. We are struggling to access the newer account where he has all the recent updates and photos of our children. The newer account seems to be inaccessible at this point. We are unsure what steps to take next. Any guidance on how to access his desired Facebook account would be greatly appreciated. His name is Matthew Webb, mobile number [redacted], and his email is [redacted]

My father's account was hacked on October 23 for the second time, with the first incident occurring about two weeks prior. Unauthorized individuals posted around twelve pictures promoting Ray-Ban products. Since my father passed away in [redacted], no family members have accessed his account. As his daughter, I was the only one aware of the password and managed to remove the photos when it was initially hacked. However, during the second breach, the hackers changed the password, leaving the account in a security check state that requires an ID for verification. Unfortunately, I cannot provide this verification as my father is deceased. Most of our photos were previously saved on my father's Facebook account, but some images are irretrievable as they were taken on devices that are no longer available to our family.

I was hacked a few months ago, and despite my efforts to fix it, it's been a frustrating experience. My privacy feels violated, especially considering the profits Facebook makes. This has made me reconsider my trust in the platform, especially since many of my friends face similar issues. Resetting everything didn't help, as my photos and information are still at risk. I've sought legal counsel and am considering a class action lawsuit. Some of my friends who are shareholders are even considering selling their stock. I'm taking action by spreading awareness in Miami through banners and connecting with the media, including Fox News. I work in IT and have seen similar breaches in my company, which is concerning. Mark, are you aware of the extent of these issues? This will not go unnoticed as I plan to share my story on various social media platforms and escalate the matter internationally.

Yesterday, on Tuesday, November 12, [redacted], I tried to log in to my Facebook account. I received a message indicating that the session had expired and needed to re-enter my login details. When I entered my email address and password, I was told that the password was incorrect. I then tried the "Forgotten Password" option for recovery. I provided my phone number (+[redacted]93) for a recovery code but ended up being asked to continue via email. I entered my email address ([redacted]) but have not received the recovery code yet. I kindly request Facebook's assistance for a prompt resolution.

I am writing to inform you that I am assisting Major General ATM Abdul Wahab, a Member of Parliament from Bangladesh. Due to his busy schedule, he has authorized me to manage his Facebook account. I have created an account named MP Wahab with the phone number [redacted]9 and the password @mpmagura191! (previously mpmagura191). The email address associated with this account is [redacted] Major General ATM Abdul Wahab's mobile number in Bangladesh is +[redacted][redacted]. My name is M.M. Feroj Hossain (Prince). We are using this account to promote the upcoming [redacted] Parliament Election in Bangladesh. As we have valuable information on this account, we are eager to recover it promptly to continue our promotional activities. Your urgent assistance in resolving this matter is highly appreciated, and we assure you that we will actively promote this account as intended. Thank you, M.M. Feroj Hossain (Prince) Khulna, Magura, Bangladesh

Dear Sir or Madam, I have noticed a decrease in activity on my Instagram account @dahliaduran and suspect that I have been shadowbanned. For the past month, I have been experiencing multiple daily logouts requiring me to verify my phone number with an SMS, incurring additional costs. I have been informed that my account is invisible to others until it is reverified. Despite using a limited number of hashtags, I am not appearing in the "recent" section and have limited visibility in the main feed due to a possible ban on hashtag use. Furthermore, I was recently banned from following others without engaging in any prohibited behavior. Although I had a community manager previously, I am not familiar with their methods and now solely manage my account. As an artist, Instagram is crucial for my career, and I have requested verification to confirm my identity. I urge you to address these issues promptly to restore my account's functionality. Thank you for your attention. Dàhlia Duran