Facebook Customer Service Issues

I am in urgent need of assistance. I have cancer and have been targeted by multiple individuals in online groups. Despite deactivating my account, I have screenshots of the ongoing harassment. Recently, my Snapchat was hacked, and explicit photos of me were shared widely after being screenshotted by someone named Carlie S. I've been threatened with the distribution of a compromising video, faced cruel memes featuring my image, and received numerous death wishes. This relentless online abuse led me to attempt self-harm. I have reported the incidents to Facebook, but with little success. The offenders circumvent bans by creating new accounts. I implore you to investigate and permanently remove these harmful profiles. The Facebook account associated with the harassment is linked to an obsolete email, [redacted] The distressing posts now circulate in a group called Shady Oaks Trailer Park. Please, help me put an end to this torment.

To whom it may concern, I have two accounts on Facebook. One of these accounts was deactivated several years ago with the email address [redacted] The other account that I currently use is associated with the email address [redacted] Unfortunately, I no longer have access to the hotmail account linked to my active account and it is no longer functional. I kindly request the Facebook Team to update my deactivated account's email address from [redacted] to the current one, [redacted] Additionally, I would like to request the permanent deletion of my old account, layba99hotmail.com, to ensure that I can access my active account easily and monitor its security effectively.

I created an account when I was young and now I can't remember the password. I am facing cyberbullying due to an embarrassing photo on that account. Can you please help me delete it? My name is Timothy S. and my profile picture shows me in a black shirt posing in front of a mirror. The account I need to be removed is the one where I am holding a skateboard with the word "element." It has the same username as my current one. Kindly delete the old account with the skateboard photo. I appreciate your assistance. For further inquiries, reach me at [redacted]

I encountered an issue when I received an instant message that I wasn't interested in. Following that, I tried to access Facebook, but it stated there was fraud on my account, which I was unaware of. Facebook instructed me to sign in and promised to send a code. Despite numerous attempts with various codes, including [redacted], [redacted], [redacted], [redacted], and [redacted], I couldn't log in. I then entered my email address but still couldn't proceed. This problem has persisted since the 24th, and despite sending multiple messages, I haven't received a response. My name is Christine Atchison, and I can be reached at [redacted] or a t c h i son [redacted] @ gmail.com. I was supposed to receive an SMS code, but it hasn't arrived, or the codes I tried previously were unsuccessful. I'm unsure what else to do, as no one has addressed this problem. I need help resolving this issue as I've never encountered it before.

I am facing an issue with an old Facebook account under the name Sarah Hall. The account was deactivated, but now it displays public pictures without my ability to control the privacy settings. My current account is under the name Sarah Jean, and I would like the old account closed as it shows pictures from 10 years ago. I have followed Facebook's instructions to recover the account using my current email and phone number, but they are not recognized. I suspect someone else might have reactivated it. Despite reporting it, Facebook has not helped and only stated it does not violate community standards. I am frustrated that an account with my name is active with outdated information. Your assistance in closing this account would be greatly appreciated.

I'm reaching out for assistance with my Facebook page. My account was hacked on 9/20/[redacted]. I contacted Facebook about this issue, but so far, the hacker has changed my email from [redacted] to [redacted] and my password. The hacker has gained access to my messenger and contacts and is now impersonating me to gather personal information from others. I have provided Facebook with my ID, driver's license, marriage certificate, contact number ([redacted]), and an alternate email ([redacted]) for verification, but the problem persists. The hacker has obtained my personal details like my address, phone number, age, and date of birth. They are pretending to be me, contacting people from my account for malicious purposes. I reported the imposter account posing as "MR. Robert Madison" asking for personal information. I urgently need Facebook to address this situation.

I am Barry B. from MTD Signs. A person named Blake B. left a one-star review for my business due to political differences, despite us never meeting. I politely asked him to remove it, but he declined. Despite multiple reports to FB yielding no results, he recently began harassing me. I saved the conversation screenshots, blocked him, but the damaging review remains. This impacts my business in a tight local market and hinders my FB advertising. Until the unfair review is gone, I won't advertise on FB. I seek assistance in resolving this matter.

I have received messages from three individuals claiming I won the Facebook lottery. They have sent me edited photos and documents, along with a business card indicating a $[redacted],[redacted] prize. The messages came through Messenger and text, but they have not called me. They provided a Facebook ID supposedly signed by Mark Zuckerberg. I am willing to share the details to help stop this scam or verify my winnings. I believe this fraudulent activity needs to be stopped. I noticed a rise in such scams on Facebook. Thank you for your assistance. - RD

Hello! I received a notification that my Facebook account is temporarily locked due to suspicious activity, and I'm required to verify my identity by identifying my friends based on their faces and names. Unfortunately, this method didn't work, and the system indicated an error at the end of the process. I am composing an appeal email to seek assistance in unlocking my Facebook account as it contains valuable family and friends' pictures, as well as contacts of customers from my online selling business, which is my primary source of income. My Facebook account is lorn0333_b21[at]yahoo.com, and my phone number is [redacted]07. Thank you for your help. G.A.S Lorna

I am confused as to why I received this notification when trying to log into my Facebook account: "Your account has been disabled. If you have any questions or concerns, you can visit our FAQ page here." After submitting an appeal form, I received an email stating that I had "infringed the rights of third parties," although I am unsure of what this means. I kindly request the unblocking of my account as I have been unable to reach out to my friends for several days, and I am quite anxious about it. Thank you.

I'm still unable to review items for sale on Facebook or post my own items without having to appeal to Facebook pages, which has been ongoing since early April. Unfortunately, despite my continuous appeals, I haven't received any responses or reasons for these blocks on all the sites. Can someone please assist me with this issue and help unblock my account?

While using Facebook, a message appeared stating “Session timed out,” and now I am unable to access my account. I suspect it has been hacked as my birthday was changed, preventing me from logging in. I typically used my phone number to sign in but it's not working anymore. I don't remember the email I used to create the account in high school. I came across a video suggesting entering a known email address to receive a password reset, but that option is not available to me. I would appreciate any assistance in recovering my account as it contains valuable information.

My account, Kara Dee, stated the session was ending and logged me out. The email linked, [redacted], is no longer available. When trying to log back in, it indicates I have the wrong password. If I type my phone number, [redacted], it pulls up Kara Delveaux's account, which was my original account before I changed my name to Kara Dee a few years ago. I have the same profile picture on my Instagram account linked to my new email, [redacted] I believe I added my phone number to Facebook some time ago, but it's not showing up as an option for password reset. I would like to regain access to my account. I was messaging my sister, Holly Dawn, today and can provide more details about my account. I hope it has not been hacked. Please email me and let me know what information you require to help me retrieve my account.

Around a year ago, I attempted to change my Facebook password. I followed the steps, received the email, entered the code, and reset it. However, whenever I tried to log back in, I was prompted to set a new password again. This continued for a week with no success. After waiting eight months, I now receive a message saying I have entered too many codes and need to try again later. I have not received any notifications about my Facebook account being disabled, so I am simply looking to regain access to my old account.

Dear Customer Service, I am writing to bring to your attention that my account has been blocked due to an unauthorized attempt to access my Facebook account. I have confirmed with you that I am not responsible for this incident. I have been using the Facebook application for many years, but I am currently unable to log in due to forgetting my password. Previously, I used the email address [redacted], and later switched to [redacted] for business purposes. I am unable to reset my password as my Hotmail account is deactivated, and my Triantafyllides account seems to block emails from Facebook. I have submitted my birth certificate and created a new Gmail account ([redacted]). Have you received this information? I kindly request your assistance in regaining access to my account as this situation is not of my making. Sincerely, Nataly Partassidou

Hello Facebook, our company, originally known as DakwahSunnahdotcom with over 800k likes on Facebook, has recently rebranded to 'Rifqan TV.' We conducted a live stream on our YouTube channel a few months ago to announce this change. We have attempted several times to change the name of our Facebook fan page to reflect our new brand but have faced rejections. This has been disheartening as we aim to maintain our fan base and followers through the transition. We assure you that our account has not been hacked and remain in control of the administration and linked email. We kindly request your assistance in addressing this matter promptly with the back-office Facebook team. Thank you.

My Facebook account has been hacked along with my Yahoo account, which was used to create my Facebook. The password was changed 11 hours ago along with the mobile number. I am unsure what steps to take in order to recover my accounts. Please provide guidance on the recovery process or send the activation link to my Gmail so I can activate the accounts. The username for my Facebook account is [redacted], and the last associated phone number is [redacted]****23. Additional information can be provided for verification purposes. I am concerned about the misuse of my personal information on Facebook. Please respond promptly.

Hello, I need assistance with an issue regarding a recent Facebook post. Three days ago, I received a one-day posting restriction due to sharing a photo of a cake shaped like a phallus in a private group, which was meant as a joke but was flagged as inappropriate by Facebook's algorithm. After serving the restriction, I am now unable to access my account because I need to manually delete the photo in question from the group. However, whenever I log in, I am unable to delete the photo as the system keeps showing me an error message when I try to review or delete it. I acknowledge my mistake and I am willing to delete the photo, but I am unable to do so. I had to create a new profile to reach out for help as my original profile is blocked. I would appreciate guidance on how to resolve this issue as I cannot access the group to remove the photo causing the problem. Thank you for your assistance. Sincerely, Petyo N.

Hello! I need assistance with resolving an issue on Facebook. A few days ago, I was temporarily blocked for posting a photo in a private group that was mistakenly identified as inappropriate by Facebook's algorithm. Although I acknowledge my error, after the block was lifted, I am unable to access my account. It appears that I need to manually delete the contested photo from the group, but I am encountering difficulties doing so. Each time I try to review or proceed with the options presented, I encounter an error message, preventing me from accessing the group to remove the photo. Despite my responsibility, I am unable to rectify this situation. Any guidance on how to navigate and resolve this matter would be greatly appreciated. My profile link is www.fb.com/petyonenov. Thank you in advance!

I have two old Facebook accounts that I haven't used in 6-7 years since I was 13. Due to being expelled from high school, my parents changed the passwords, which they have now forgotten. I want to deactivate these accounts due to the negative memories of being bullied. Unfortunately, one account is linked to my old school email, which I no longer have access to, and the other email was deleted by Microsoft. It would be a relief to have these accounts deleted. Please help me with this issue. Account Names: Joshua CrookSt'arrh Demo-LisHh Bhatti-Fruzza and Joshua Bhatti-Fruzza