Facebook Customer Service Issues

Archive 1830

The following are issues that customers reported to GetHuman about Facebook customer service, archive #1830. It includes a selection of 20 issue(s) reported December 25, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Subject: Account Suspension Inquiry Appeal: Dear Facebook Team, I recently discovered that my Facebook account has been suspended unexpectedly. My account holds significant importance to me. I have submitted a request from my alternate account and have provided the necessary details for your review. Kindly investigate the matter and restore access to my Facebook account. Account Details: - Username: Sep Uzzal Ahmed - Contact Number: +[redacted][redacted] - Date of Birth: 23/11/[redacted] - Email: [redacted] Thank you for your prompt attention to this issue.
Reported by GetHuman-uzzala on Monday, December 25, 2023 3:06 PM
Hello, I am Mohammad Bsoul. I have noticed that my birth date on Facebook is incorrect. It currently shows as 20.1.[redacted], but my actual birthday is on 21.1.[redacted]. I have attempted to edit it, but I received a message stating that I have reached the limit for changes and that I need to contact Facebook support. Unfortunately, I am having trouble reaching their customer service. Could someone assist me in correcting this? Thank you.
Reported by GetHuman-mhmdbsou on Tuesday, December 26, 2023 1:07 PM
Hello, I am having trouble accessing my Facebook account because it has been hacked. When I try to log in, it says the password is incorrect, and it has been changed. I attempted to reset the password, but the hacker also changed the phone number and email associated with the account, leading me to lose complete access. I am providing my identification to prove that I am the rightful owner of this account. Please assist me in resolving this issue. Thank you. Best regards, [initials]
Reported by GetHuman8711852 on Friday, December 29, 2023 5:19 AM
Dear Facebook Support Team, I believe there has been a mistake regarding the suspension of my account. I always adhere to Facebook's community standards and have carefully reviewed them. Unfortunately, my personal account was hacked, leading to its suspension. The hacker removed my personal email and phone number and replaced them with their own. This has made it impossible for me to appeal for recovery through the Facebook Help Center. I kindly request your assistance in resolving this issue as soon as possible. Please note that my name is Md Akram Hossain, but my Facebook account name is Akram Hossain. I am willing to update it to match the information on my government-issued National ID Card. Similarly, my actual date of birth is September 23, [redacted], while my National ID Card states April 5, [redacted]. I am prepared to make the necessary changes to align with my official documents. Kindly send the account recovery link to my email at your earliest convenience. Thank you for your prompt attention to this matter. Sincerely, Akram Hossain Profile Link: facebook.com/akram.ce Device Name: RMX1901 (Realme X) Hacked Date: 05/12/[redacted]
Reported by GetHuman-engrakr on Saturday, December 30, 2023 8:30 PM
Hello, Facebook team. I am a genuine user of this account, and your security system mistakenly disabled my personal Facebook account. You disabled my account citing a violation of Facebook community standards. I have provided all the necessary identification to appeal the disablement of my account. I kindly request you to review my appeal and reactivate my Facebook account promptly. Thank you, Facebook team. - Best regards, V.M. Email: [redacted]
Reported by GetHuman8712008 on Sunday, December 31, 2023 9:02 AM
Hello Facetbook Team, I am a real user of this account. I have been facing a review requested problem on my Facebook account for a long time. I have already provided all my identity, which should be enough to reopen my account. However, I have not received any response from the Facebook team. I kindly request you to review my appeal and reopen my Facebook account as soon as possible. Thank you. [redacted]
Reported by GetHuman8711768 on Monday, January 1, 2024 8:52 AM
Hello Facebook Team, I am a genuine user of this account. I have been encountering an issue with a review requested for my Facebook account for quite some time. I have already provided all the necessary identification to reopen my account, but I have not received any response from your team. I kindly request you to review my appeal and reactivate my Facebook account at your earliest convenience. Thank you in advance. Facebook Account Details: Email: [redacted] Date of Birth: 18/12/[redacted] Name on Facebook: Chaw Su Thwe
Reported by GetHuman-thwelay on Thursday, January 4, 2024 3:17 AM
I need help with resolving an issue with Facebook. I have received a message indicating that they need more information from me to complete the review process. They have mentioned that I won't be able to use Facebook until this is resolved. Can someone assist me in solving this problem? Your help is greatly appreciated. Thank you.
Reported by GetHuman8712553 on Saturday, January 6, 2024 8:53 AM
Hello Facebook Team, I am a genuine user of this account and have been dealing with a "review requested" issue for some time now. I have already submitted all the necessary identification to reopen my account, but I have not received any response from the Facebook team. I kindly request you to review my appeal and reactivate my account promptly. Thank you for your help.
Reported by GetHuman8712710 on Sunday, January 7, 2024 7:55 PM
Hello Shiv, Thank you for reaching out regarding the disabled account issue. As a Facebook user, it's important to adhere to our Terms of Service, which prohibit the sharing of content that violates laws or infringes on others' rights. If you feel that your account was disabled mistakenly, please respond to this email with additional details for us to review the situation. Thanks, The Facebook Team Shiv Raj Mobile: [redacted] Email: [redacted]
Reported by GetHuman8712746 on Monday, January 8, 2024 11:28 AM
Dear Facebook Support, I am reaching out regarding the recent disabling of my account without any prior notice or explanation. As a long-time user who always abides by the community guidelines, I am confident there may have been an error. I kindly request a review of my account to clarify the reasons behind its disabling. I am eager to rectify any misunderstandings and regain access to my account promptly. If there are specific details or documents needed to assist in this process, please let me know. I value my Facebook presence and aim to use the platform responsibly. Thank you for your prompt attention to this issue. Best regards, MD SHOHAN HOSSAIN
Reported by GetHuman-rjshohan on Tuesday, January 9, 2024 5:44 AM
I suspect my Facebook account has been compromised as I am unable to log in and receive a message stating no matching accounts can be found. Unfortunately, I no longer have access to my phone, email, or phone number. I have exhausted all recovery options available to me. Below are the relevant details of my account for your reference: Facebook Profile Link: manoj.bohara.[redacted] Profile Name: Manoj Bohara Birthday: 09/10/[redacted] Old Email: [redacted] Last Password: manojbohara321 Phone Numbers: [redacted] / [redacted] Location: Jaipur, Rajasthan, India Device Name: OnePlus 7 Device Model: GM1901 I kindly request your assistance in recovering my account and would appreciate it if you could send the recovery link to my new email address: [redacted]. Thank you for your prompt attention to this matter.
Reported by GetHuman-manojboh on Friday, January 12, 2024 5:59 AM
I need help regaining access to my Facebook account. My full name on my ID is Wai Hyaln Phyo Mout with the first name being Wai, middle name Hyaln Phyo, and last name Mout. My date of birth is March 1, [redacted]. This account means a lot to me and is essential in my life. I request the reopening of my Facebook account and appreciate your assistance. Please understand and overlook my mistake. I can provide proof of my identity with my National Identity Card from Myanmar. I request for my account to be reinstated as per Facebook's recycling policy. I have attached a copy of my National Identity Card for verification. Thank you, Facebook Team, for your support and understanding.
Reported by GetHuman-kpnd on Friday, January 12, 2024 9:49 AM
Subject: Appeal to Facebook Team Hello Facebook team, I would like to address the recent disabling of my personal Facebook account. It was deactivated without any apparent reason, citing a violation of Facebook community standards. I firmly believe this action was taken in error and kindly request a review of my appeal to have my Facebook account reinstated promptly. Account Information: Name: Debkumar Dutta Date of Birth: 15/11/[redacted] Email: [redacted] Phone Number: [redacted] Thank you for your attention to this matter. Debkumar Dutta
Reported by GetHuman-kumardut on Sunday, January 14, 2024 10:00 AM
Hello Facebook Team, I am currently unable to unlock my Facebook account as it is asking me to confirm my identity, but I cannot proceed further. This account holds vital information for me, so I kindly ask if there could be an alternative way to verify my identity, such as receiving a code on my phone or email. Your assistance in unlocking my account would be greatly appreciated. Thank you, Facebook Team. Account Information: Name: Amy Minimal Email: [redacted] Phone Number: +91 82[redacted]0 Birthday: 27/11/[redacted]
Reported by GetHuman8713625 on Tuesday, January 16, 2024 6:46 AM
Hello Facebook Team, I recently requested the reactivation of my personal account, as it is the only one I use. Please assist in solving this issue promptly so I can regain access through my mobile device. I have not engaged in any unusual activity; hence, the report against my account is unfounded. Your immediate attention to this matter is highly appreciated. Thank you, Sonikudi Account Information: Full Name: Sonikudi Phone Number: [redacted] Password: [redacted] Date of Birth: May 10, [redacted]
Reported by GetHuman-raosharj on Wednesday, January 17, 2024 5:57 PM
On January 17th at 4 am, I received a notification from Facebook indicating that my account had been suspended for allegedly sharing inappropriate and/or violent content. Despite not having an Instagram account and not posting anything recently, including just liking my friends' and family's posts, I couldn't locate my profile. My attempts to find it or switch to it have been unsuccessful. Additionally, I've received emails about login attempts, prompting me to change my password. Strangely, I am also receiving verification codes from Shopify, a platform I have never used. Given that my account holds invaluable memories and photos of my loved ones, I am eager to regain access.
Reported by GetHuman8713906 on Thursday, January 18, 2024 11:33 AM
Hello Facebook Team, I am a genuine user of this account and have been experiencing the issue of a review requested for quite some time. I have already submitted all the necessary identification to prove my identity for the reopening of my account, but I have not received any response from your team. I kindly request you to review my appeal and reactivate my Facebook account promptly. Thank you in advance. My Facebook Account Details: Email: [redacted] Date of Birth: 01/01/[redacted] Name: Hridoy Islam
Reported by GetHuman-hridoyfb on Friday, January 19, 2024 6:28 PM
Dear Facebook Team, I am currently facing an issue with my locked Facebook account. The platform is requesting that I upload an ID, which I am unable to provide as I do not possess one. This account holds significant importance to me. I kindly request that Facebook offers an alternative method, such as sending a recovery code to my email, to unlock my account promptly. Your assistance in resolving this matter would be greatly appreciated. Account Information: Full Name: Invariable Oni Email: onni_7@yahoo. Country: Bangladesh
Reported by GetHuman-hridoyfb on Friday, January 19, 2024 6:37 PM
Hello Facebook Team, I am a genuine user of this account. I have been experiencing the issue of a review being requested on my Facebook account for a while now. I have already provided all the necessary identity verification to reopen my account, but unfortunately, I have not received any response from the Facebook team. I kindly request you to review my appeal and reactivate my Facebook account as soon as possible. Thank you, Email: [redacted] DOB: 1.1.[redacted] Name: Ohnmar Thant
Reported by GetHuman8714131 on Saturday, January 20, 2024 9:42 AM

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