Facebook Customer Service Issues

Hello, I am reaching out because I need your assistance with a concerning issue. My Facebook account 'Mamipopo Mamipopo' has been restricted for 24 hours since last week. This happened after a friend asked me to enter a code to help her unlock something. Now, whenever I try to like, share, or comment, a message pops up saying my account is restricted for 24 hours. I see many others are experiencing the same problem too. I would appreciate some clarification on this matter as I am at a loss on how to resolve it without any explanations. Thank you and have a great day. Best regards, Paulette T. France

Subject: Assistance Needed: Facebook Account Disabled Hello Facebook Support Team, I am reaching out to you because my Facebook account was disabled unexpectedly. This account is crucial for my studies and staying in touch with my university peers. I did not receive any warnings before my account was disabled, and I am unsure of the reason behind it. After reviewing Facebook's guidelines, I am confident that I did not violate any rules. I am kindly asking for a review of my account and for it to be reactivated promptly. I understand the high volume of requests you receive, so any support in restoring my account would be greatly appreciated. Thank you for addressing this issue. Best regards, S. K. Afridi

Subject: Assistance Needed with Disabled Facebook Account Hello Facebook Support Team, I am reaching out to request assistance in restoring access to my disabled Facebook account. The sudden deactivation of my account has left me unable to connect with my university friends and access important educational information. I have thoroughly reviewed Facebook's community standards and terms of service and remain confident that I did not breach any regulations. Unfortunately, I did not receive any prior notice or explanation for the deactivation. I respectfully ask for a review of my account to facilitate its prompt reactivation. I understand the high volume of requests you manage and would greatly appreciate any support you can offer to help me regain access to my account. Thank you for your prompt attention to this issue. Best regards, Shah Khalid Afridi

My Facebook account, Nicolas Stark, has been hacked. Despite submitting my passport to Facebook support to prove my identity, I am still unable to login after 4 days. Today, the hacker has replaced my email with theirs. Despite my continuous efforts to provide my passport for verification, or when the hacker changed the email, I still cannot access my account. I have tried to use the link sent to the email to confirm that I did not remove my email, but it is not working.

My Facebook account was fine before I went to the hospital, but when I came out, my password was deemed invalid. This account wasn't used while I was in the hospital, so it seems someone within your organization tampered with it. I have been trying to fix it, even sending a copy of my veteran ID card issued by the government's veteran department, and you said it was not valid. This is a government card. Please reach out as I hope you are an honest company. I am 90 years old, and I enjoy seeing photos of my great-grandkids on Facebook, which I cannot access now. - Walter T. Palmer

I recently received login, email, phone number, and password change notifications. Upon checking, I tried to update my personal information to prevent hacking but was prompted for a password that had already been changed. Unfortunately, my credit card on file was at risk as someone attempted unauthorized transactions. I suggest implementing a phone support team for immediate assistance with such security breaches as the help center on your Facebook page has been unhelpful in my past experiences reporting hacked accounts.

Subject: Help Recovering Disabled Facebook Account Dear Facebook Team, I am reaching out to seek your support in restoring access to my disabled Facebook account. Unexpectedly, my account was disabled without any prior notice or explanation, and I am hopeful about recovering it soon. Email: [redacted] Name: S. Venthan Location: United Kingdom Phone: +[redacted]62 While I understand there might have been a breach of Facebook's community guidelines or terms of service leading to the deactivation, I want to emphasize that any violation was unintentional. If there was an error, I am eager to address it promptly to regain access to my account. I have already filled out a recovery form via the Facebook Help Center and shared all necessary details to verify my identity. However, I am yet to receive any updates on the progress of my request. So, I kindly urge you to review my case swiftly and guide me through the reinstatement process. Losing access to my Facebook account has significantly impacted both my personal and professional life. Your prompt attention to this matter is highly appreciated, and I am hopeful for a positive outcome soon. Thank you for your assistance and time. Sincerely,

My name is Emilija M. from Negotino, North Macedonia. I am 31 years old, born on March 7, [redacted]. My Facebook account was hacked on March 22. I have been using this account since [redacted], sharing many memories and photos that are now inaccessible to me. I provided numerous documents and IDs to prove my identity. I am eager to have my account reinstated as it holds half of my life's memories. I can provide any additional information needed as this account belongs to me. The hack was by Jerry A., and I am seeking to regain access.

My name is Emilija Mitkova from Negotino, North Macedonia. I am 31 years old, born on March 7, [redacted]. My Facebook account was hacked on March 22. I have used this account since [redacted] and have many cherished memories and photos that are now inaccessible. Despite providing numerous documents and IDs, my request to regain access has been denied. I am deeply attached to my account as it represents half of my life. I urge a reevaluation of my case and I am willing to provide any additional information necessary. The unauthorized user, Jerry Avenaim, has compromised my profile, and I am eager to reclaim it.

My Facebook accounts have been disabled. I promptly contested the decision. My Facebook Author account is vital for my readers, and crucial for my business. No explanations were provided for the deactivation. The notification mentions a 1-day wait for resolution, impacting my business page. I would appreciate assistance in resolving this issue and learning the reasons behind it. A contact number or direct communication method would be beneficial. Thank you, J. Rutherford

I am facing issues with my Facebook ad campaign as it seems to be inactive with no impressions. Upon reviewing my payment details, I discovered that my ad account was deactivated citing insufficient funds on my American Express card. Despite confirming with American Express that my spending limit is not a problem, the issue persists. I have an alternate payment method using a Mastercard and funds in my bank account to cover the expenses. I am at a loss as to why this is happening and am eager to resolve this matter promptly to resume my advertising efforts.

Dear Facebook Team, I currently do not have access to my Google Authentication App to receive the security code needed. The OTP from Facebook is not what I require, as I need the security code for the two-factor Authentication. I had not backed up this information and it is now lost, preventing me from logging in to Facebook to turn off the two-factor Authentication. Your assistance with this matter would be greatly appreciated. Thank you, Smooth Gaming [redacted] Birthday: 01/01/[redacted] Mobile Operator: Vi Device Name: Oppo F21s Pro 5G

Hello, I submitted this message yesterday: I encountered an issue where someone gained control of my Facebook account by changing the email and login details despite following the security measures you recommended. Unfortunately, I am unable to access my account as the individual still has control. Can you please advise me on the necessary steps to resolve this? If required, I am willing to close the current account and create a new one. To verify my identity, I previously sent a photo holding my driver's license as requested. I am deeply troubled by how easily this breach occurred. Thank you for your assistance. Regards, Lilja Björk Ólafsdóttir The individual's email address is: [redacted] I have also reported this incident to the police in Iceland due to the concerning nature of the situation and the apparent flaws in your security system.

I am facing an issue with my account being hacked. I have been trying to recover it, but it has been disabled. Whenever I attempt to log in, I receive a message stating it cannot be reviewed again. The problem is I am unable to access the page associated with the account, which is still active. I need assistance in resolving this matter, even if it means deleting the page to prevent further access. Thank you.

My Marketplace account has been disabled, and I am a real estate agent assistant who posts listings for lease and sale on my personal page. When contacted via Facebook, the support member River could not provide me with a reason for the disabling. After reviewing your policies, I see that real estate listings should be posted from a personal page, not a business page, and the rules only apply to the United States as of January 30th, [redacted]. I am located in Toronto, Canada, not in the U.S., and my page is a personal one. This method has been how we generate leads with authorized listings from other agents for years. I have attached the policies from Facebook Meta for reference in resolving this issue and gaining access to my Marketplace.

On March 27, [redacted], at 8:56 pm, I am encountering an issue where my account has been disabled. My account is under the name S. Khan (with phone number [redacted]) and it has been community disabled. I am certain I have not violated any rules and regulations and I deeply respect the community guidelines. I believe there may have been a mistake, so I kindly ask for a review of my account. It is crucial for me to have my Facebook account reinstated promptly as it is linked to other social platforms like Instagram and various apps from the Play Store. I strive to adhere to all your regulations, yet my account remains disabled. It seems that someone has added an Instagram account to my profile without my knowledge, leading to this issue. I implore you to expedite the review of my account and consider enhancing your reporting system.

On April 16th, my Facebook page was hacked. Initially, I thought a coworker was messaging me through Messenger, but it turned out to be the hacker. They tricked me into giving them access by sending a fake Facebook code. By the time I realized what was happening, I was locked out of my entire account. Now, the hacker is using my account to ask for money from my contacts on Cash App or PayPal. If I can't regain access to my account, I will have to leave Facebook for good. This situation is alarming, especially since I have not changed my email address since I first joined Facebook.

I have two accounts on Facebook. One is my primary account that I use regularly, and the other one was created a while ago because I couldn't access the first account. The unused account has a photo of me and my daughter, while my active account has my avatar. Unfortunately, someone has hijacked my active account and is sending messages to my family and friends asking for money. I have tried changing my password and email, but they keep changing it back. I'm at a loss on how to regain control. I'm wondering if there's a way to recover my account or if it's possible to have it shut down to prevent further attempts to scam my loved ones.

Hello Facebook/Meta Team, I'm having trouble logging into my Facebook account because I accidentally uninstalled the app that had the 2-step recovery/authentication set up, and now I can't access my account. Unfortunately, I don't have any identity proof available. This account is crucial to me. My Facebook details are: - Full name: Kiran Bai - Email: [redacted] - Mobile No: [redacted] - Birthday: 25/04/[redacted] - Country: India Please assist me in regaining access to my Facebook account. Kindly send the verification code via text message. Thank you.

My username was recently changed from Becky Davis to Justin Hartley on my Facebook account linked to [redacted] Upon receiving an email from Facebook addressing me as Justin, I realized someone had accessed my account. I followed the instructions to secure my account, but my account got suspended for allegedly violating community standards, which I disputed. Now, I'm waiting for my dispute to be reviewed, hoping my account won't be permanently locked. This whole process seems peculiar and unhelpful for a hacked account situation. I would like to speak with a representative to resolve this matter.