Facebook Customer Service Issues

I am experiencing issues with my accounts being in Chinese or an Asian language without my consent. It seems like my Facebook and Yahoo accounts have been compromised by my neighbors. Despite receiving codes from Yahoo, I was unable to access my account properly. I discovered a password manager in Google security that I did not set up, but I am locked out due to it being password protected. I suspect my neighbors have been accessing my accounts from certain IP addresses for prolonged periods. I am only proficient in English and have trouble understanding the emails I receive. Please refrain from sending codes to [redacted] as it might be accessed by unauthorized individuals. If my account is reinstated without my knowledge, it was not me who initiated it. Thank you.

I set up a Yahoo email in May [redacted] for my Facebook notifications to keep them separate from my personal email. Recently, my phone broke, and when I tried to log into Facebook on another device, it said my Yahoo email and password didn't match. Yahoo also rejected my login, and the recovery options presented do not belong to me. Yahoo mentioned they reassigned my email since I hadn't used it for over a year. I fear losing access to my Facebook with my new phone, and I worry about losing precious family photos and videos I have saved. I hope there's a way to verify my identity and regain control of my Facebook account to update the email linked to it.

I locked my Facebook account on Wednesday evening due to a login problem. I have been trying to unlock it since then with no success. I followed the instructions, including providing a photo ID. However, every time Facebook sends me a link to complete the process, it doesn't work because it's either invalid or inaccessible. I tried multiple times and always got the same result. I don't think my account was hacked, as I always log in from my usual devices. If anyone knows a better way for me to unlock my Facebook account, please share. Thank you. UPDATE: Good news! The issue has been resolved. I retried the login/identification method, and this time they sent me a valid link. Finally, my account is unlocked. Thanks to everyone for the assistance. :)

I'm James Wright and a friend contacted me, asking for a code to access their account. After providing it, I found out my password was incorrect when I tried to log in. I realized someone had changed my password without my consent. I have emails from Facebook saying the account details were altered. I also have the email of the unauthorized user. I'm not very tech-savvy, and I didn't initiate these changes. I need help recovering my account as it holds irreplaceable photos.

I have noticed unusual activity in your account. This may indicate that someone has accessed your account without your knowledge. Account lock date: February 20, [redacted] For your security, your profile will not be visible to others on Facebook, and you will not be able to use your account. To unlock your account, we will guide you through a few steps.

My account was compromised, and the unauthorized person has implemented two-factor authentication, preventing me from recovering it. This situation has left me unable to access my business page, where they continue posting content that is damaging my business image. I have attempted a password reset, but it requires an authentication code from an authenticator app that the hacker set up. Despite sending my ID to Facebook numerous times, they have rejected it. I suspect this is due to my account being linked to an outdated email address, creating a mismatch in their records. All I want is to have a conversation with a real person at Facebook to resolve this issue.

My account was hacked, and now I can't log in because the hacker changed the email address to [redacted] from my original one, [redacted] They have posted a video promoting a scam on my page, and it has been there for 3 days causing potential damage. I reported this scam to the police with reference number AR [redacted]. I am worried about others falling victim to this scam. I created a new Facebook account, [redacted], to try to resolve this issue but was unsuccessful. Any assistance in rectifying this situation would be greatly appreciated.

Whenever I attempt to log in to my Facebook account, I receive a message stating: "We noticed a login from a browser, device, or location you don't usually use. We need to confirm it was you before you can get back on Facebook." I have tried selecting recent comments I made to verify my identity, but it was unsuccessful. I also attempted to request a code to be sent to my email, but I never receive the code (I have checked my junk folder). Even with the help of a friend going through the verification process, I am still unable to access my account. My Facebook account is linked to my business, and I urgently need access to it. Although my profile picture shows as logged in, I am unable to access my account. I have attempted to change my password without success. I appreciate any assistance on resolving this issue. Thank you.

On February 5th, my Facebook account was hacked, and inappropriate posts were made without my knowledge. Despite contacting Facebook immediately, my account was disabled with no response. Three days later, the hacker accessed my advertising account, stealing $[redacted] via PayPal. Thankfully, PayPal intervened and recovered the funds. I also received an email alerting me to suspicious activity. On February 13th, Facebook acknowledged my account was hacked, but I have not received any further assistance despite multiple inquiries. As a result, my disabled account contains all my important contacts and photos. I am seeking help from Facebook to restore my account and address the security breach promptly. If anyone has advice on how to regain access before Facebook potentially deletes or locks my account on March 5th, I would greatly appreciate it. Thank you, Laura D.

While I was at work, someone gained access to my Facebook account, changed my phone number and email address, and proceeded to use my account to try to scam my wife into sending them money. When I tried to log in later, I found out I couldn't access my account anymore as all my login details were changed without my permission. They even threatened me through my sister, asking for $[redacted] or they would post private photos. Despite my attempts, I couldn't regain access as the recent changes were made from unknown devices. I'm Jacob Blackwell, but now my account is under the name Shannon Blackwell. I can provide proof of my old contact details and ID to verify my identity. Any help on how to resolve this situation would be greatly appreciated. Thank you.

My Facebook account, which I've been using for almost 20 years, became inaccessible on February 18, [redacted], without any warning. While I was on Messenger, they sent me a deletion message, giving me the option to report if I disagreed. I am bewildered, as I have always trusted Facebook with my memories, photos, artworks, my daughter's milestones, and much more. Despite attempting to resolve this, Facebook seems to keep me stuck in a loop of warnings from the 18th and three empty squares on the 22nd, accusing me of unacceptable content without specifics. I am deeply saddened by the loss of valuable memories and creations. I've tried contacting support to no avail. I just want to retrieve my photos, artworks, and cherished memories. My Facebook email is [redacted]

I have a Facebook account under the name Olivia Osner. In August [redacted], my account was hacked, leading me to change my password multiple times. I removed my email address as the User ID and added my mobile number for account security. I attempted to reset my password by clicking on "Forgot My Password" but kept getting redirected to re-enter my password with no success. Despite entering various passwords, the system kept saying they were incorrect. I recently got a new phone and can't access Facebook without the password. Even after trying to receive a reset code on my new device, I'm not receiving any texts from Facebook. My correct mobile number is [redacted]. I urgently need help to regain access to my account. Thank you for your assistance.

Dear Facebook Team, I am reaching out to address an issue I encountered with my Facebook account approximately 2 years ago. The account was banned or deactivated without clear reasoning provided. Despite using my real name without a profile picture, I was informed that I was not who I claimed to be. Repeated attempts to resolve this with your support team were unsuccessful, and any new accounts I create are swiftly banned, making me question if my original account was deleted. Recently, when trying to log in, I received a message stating there is no account associated with my email or phone number. I have created a new account but sincerely wish to retrieve my old one, as it contains valuable game saves. Detail for the account in question: Name: Tim Lindenkohl Email: [redacted] Phone: 01[redacted] I kindly request your assistance in restoring access to my original account. Your help in this matter would be greatly appreciated. Thank you for your attention to this matter. Stay safe and healthy.

Dear Facebook, I am writing to report that my Facebook account was hacked over a month ago. Despite Facebook's statement that my account is locked for security reasons, someone has been using it. I have attempted to regain access multiple times to no avail. Despite sending photos of my driver's license several times, the hacker seems to intercept the security codes sent by Facebook. Strangely, there is another person's Google account linked to my AOL email on my Facebook. This Google account does not belong to me. Whenever Facebook uses my AOL email, it sends the same information to the unknown Google account, presumably the hacker's. Although Facebook claims my account is locked for security, it is clearly being used by the hacker. I urgently need assistance to secure my account from this ongoing breach. Despite my efforts, the hacker consistently outwits me. I hope you can provide the necessary help. Best regards, R.S. Haynes

I created a Facebook account when I was around 13 years old, and now that I am nearly 18, I would like to have it deleted due to the outdated personal information it contains. Unfortunately, I have forgotten both the email address and password associated with the account, and I no longer have access to the phone number linked to it. Despite researching various resources and attempting to follow instructions from the Facebook help page, I have been unable to delete the account as I lack the necessary information. Is there any possible way to delete my old account in this situation? I would greatly appreciate a prompt resolution. Thank you.

On Friday, 25/02/[redacted], at 9:08 AM, I received an email from Facebook notifying me that a telephone number was added to my account, followed by emails indicating a password change and an email address change. Concerned, I clicked the "I didn't request this" button and followed the steps provided. Unfortunately, when I was prompted for a code, it was sent to the hacker's email address. I created a new Facebook account, but I can't access my Oculus Quest 2 VR headset because the hacker changed the password. Despite reaching out to Facebook security, I haven't received any responses. After researching online, I found that many others have faced similar issues without resolution from Facebook. It's frustrating as there is no UK telephone number available for direct contact with them.

Hello, Peggy. I received a message stating that my account was disabled on July 1, [redacted]. It typically takes a little over a day to review the information. I am perplexed about why my account was disabled and I am eager to have it reinstated if feasible. The news left me feeling surprised and disappointed. I am quite confused by the situation and would greatly appreciate your assistance in resolving this matter. I am hopeful that Facebook will provide instructions on how I can recover my account or, if necessary, allow me to create a new one. Thank you for your help. Sincerely, Peggy Davis

My email address, [redacted], was hacked, and then my Facebook account was taken over. Despite submitting my identification and other documents for verification, when an approval link was sent, someone else had already used it. I have been locked out since January 30th and every time I regain access to my email, it gets taken over again within minutes. My Facebook and Messenger contain information relevant to a State Police investigation, and I have screenshots as proof. A fake account under the name Etta Loser was created, and a person named William French has attached my phone number to it. I am currently using a new email address, [redacted], until I regain control of my original account. My last email communication was with Trooper Jennings, and I posted about these account issues on my news feed. My name is Etta Lea Kiser (Stacy), recognizable by my red hair which I recently dyed blonde. I believe I am being targeted due to ongoing federal and state investigations happening in my small town of Bloody Mingo. Any assistance or guidance would be greatly appreciated. Thank you.

I am reaching out for assistance with my Instagram account. Originally registered as Marissa.Mac_official and previously as RebellAlliance_12, the account now goes by Mariissa.mac__. The email associated was [redacted] before it was compromised and switched to [redacted] and then to [redacted] This is indeed my account, not a fake one. The hackers cleverly altered emails and phone numbers, making recovery difficult. As a single mom of four, this account holds precious memories, including pictures of my late brother with my children. Despite numerous reports and attempts, the recovery process is futile. I seek a direct resolution rather than being redirected to the help center. Assistance is vital as I am regularly prompted to reset the password but encounter obstacles, like not receiving codes. Exploitation of small business owners by hackers seems too effortless while restoring access remains an uphill battle. A prompt resolution, such as a password reset code, would be immensely appreciated. The lack of notifications regarding email changes adds to the frustration of reclaiming ownership.

Dear concerned individual, Dear Sir, my personal Facebook account has been disabled, and I am unsure why. I have not posted any inappropriate content on my account and always abide by Facebook's community guidelines. The account contains my real name, pictures, and phone number, making it a significant platform for me. I suspect it was reported without valid reasons. I have important personal data stored there and am unable to access it now. I kindly request the prompt recovery of my account as it holds sentimental value for me. As a big fan of BGMI, I have linked this account to the game. I appreciate your attention to this matter and hope for a swift resolution. Thank you, Facebook Team Name: TusharSinh Parmar Facebook Name: Trushar Rajput Login ID: [redacted] Password: [redacted] Email: [redacted]