Facebook Customer Service Issues

My Facebook account was restricted for 30 days due to a misunderstanding between banter and bullying. It's frustrating not to be able to engage on the platform, especially with family photos. Please lift the restrictions promptly.

Hello Facebook Ads Team, I have been notified that my ad account was deactivated for Policy Violations, and I would like to apologize for any misunderstanding on my part. Ensuring compliance with Facebook's advertising policies is my top priority, and I am committed to providing a positive experience for my customers and Facebook users. I am seeking a thorough review of my account with the hope of reactivation. I acknowledge Facebook’s right to deactivate accounts for policy violations and kindly request clarification on the specific policies I have breached to rectify them effectively. Upon reviewing my ads, I am unable to identify any violations as they adhere to Facebook's standards. For instance, my landing page functions correctly, I do not feature misleading images, illegal products, or make unfounded claims. I aim to uphold the integrity of your platform and avoid any negative impact on users. I value your commitment to user satisfaction and aim to align with your policies to prevent future violations. Kindly assess my account and provide guidance on achieving full compliance. Thank You

Pritesh, you have contested the decision on November 30, [redacted]. Normally, we take slightly over a day to assess your information. Your Facebook account is currently not visible to others, and you are unable to use it. The next steps involve us re-evaluating your account, with limited personnel available due to the COVID-19 pandemic. This could result in delays in the review process. If it's determined that your account adheres to our Community Standards, you will regain access to Facebook. However, if your account is found to violate the Community Standards, it will be permanently disabled, and you will not have the option to disagree again.

I recently encountered an issue with my email and password being changed. Despite seeing my picture and name when attempting to recover my account, the listed email address was incorrect. To resolve this, I visited the help center and followed the instructions for hacked accounts. During the process, I was prompted to provide a photo ID, revealing the hacker's email address. I was then asked to input the email associated with my account prior to the compromise. Within less than two hours of submitting this information, I received a response. Additionally, I activated two-factor authentication and updated my password. I recommend creating a strong password by combining three random words with hyphens in between, such as "cat-dog-bird." Opt for longer words that are easy to remember for added security.

My friend's Facebook account has been hacked. We have tried all possible avenues, but the hacker changed all the details, making it impossible to use the recovery link provided. Unfortunately, the link expired before we could use it. Is there a fast and easy way to resolve this through Facebook? Thank you.

I've been experiencing issues accessing my Facebook account. Someone has created a new account using my email, name, and photo. Despite trying for hours, I've been unable to access my account as the password has been changed. My email is [redacted] and my profile picture shows me with my mother at my wedding. It's crucial to resolve this quickly as my mother relies on contacting me through my account.

I recently encountered an issue with my account being erroneously flagged for having multiple accounts. Despite only having one account registered under my name, Dana Johnson Lyle, born on 12/4/[redacted], and reachable at [redacted]. After receiving an email apologizing for the confusion, I continue to face a suspension notice whenever I try to log in. This situation is urgent as I have missed my father's memorial service and my virtual birthday celebration is scheduled for today. It has been 9 days since this problem started, and despite my numerous emails and reports, I have not received any assistance. I am desperate for a resolution and would appreciate any help from the community.

I need help accessing my previous Facebook and Instagram accounts. I no longer have access to the old phone number or email associated with them. I have tried the available options on the websites repeatedly with no luck. I acknowledge the importance of security measures and am prepared to provide photo identification or a picture to verify my identity. It is crucial for me to regain access to these accounts to either delete them entirely or restrict the personal information and photos visible to the public online. I would be grateful for any assistance. Thank you in advance.

I got locked out of my Facebook account because of 'unusual activity,' which was just me logging in from a new location. To regain access, I need to verify my account by getting a code sent to my phone. The issue is that the number linked to my account is inactive, so I can't receive the code. I've tried using Facebook forms to report this problem, but they haven't been helpful or gotten a response.

I have received notifications that five of my comments have violated the Community Standards on spam. I am unable to view these comments, and the system indicates they are in violation. If there was an error, I have the option to contest the decision.

Please help me unlock my account. I have submitted all the requested documents for identity verification, namely: 1- ID card or passport. 2- Birth certificate. 3- Tax identification code. 4- Receipts for utility payments. 5- Proof of address. 6- Employment record. I have tried everything, but it's all in vain. Can you please advise what the issue might be and what I am doing wrong in restoring my account? Thank you in advance.

Hello, this morning at 5-6 am, my account was hacked. The hacker changed my phone number, password, and unlinked my email. I tried to restore my previous phone number ending in [redacted] linked to Akhmetkhanov Ilnur, but my attempts were unsuccessful. I also tried using my ID card, but that didn't work either. This account is linked to several games in which significant purchases were made. I would appreciate your assistance in resolving this hack. Thank you for your attention.

Hello, I am reaching out regarding an issue with my account that occurred on December 1, [redacted], at 8:32 pm. By 8:48 pm, I received an alert from the Facebook team. Following their instructions, I secured my account by submitting a valid ID, expecting to hear the next steps within 24 hours. However, my account appears to be disabled today, with the reason cited as not following community standards. I would like to clarify that the reason for the account shutdown was due to hacking and not a violation of community standards. Kindly assist in restoring my account. Thanks, R. Aban

I had a page called Shania Cover where I used to post videos of myself singing. My community was growing slowly. It's been a few months since I last posted anything, and when I wanted to show my page to a friend, I realized it had disappeared and I couldn't access it anymore. However, I know I didn't delete it. I would really like to recover it. Thank you for your help.

Dear Sir or Madam, My details: Email: [redacted] ID: its.daniel88 I would like you to review my information as soon as possible and unlock my account. I have not spammed, violated copyright, posted nudity, or anything of the sort. I have been unjustly blocked. I don't understand why my account was blocked, just like on Facebook. There is no reason for it. I request that you unlock my account within the next 24 hours, otherwise, I will seek a temporary injunction through a lawyer to reclaim my account. I find this to be utterly outrageous. Kind regards, Daniel Wiegand -- This message was sent from my Android mobile phone using WEB.DE Mail.

My Facebook account was temporarily locked on November 27th, and I am unable to recover it despite trying. I changed my password this week and have been following the steps to show my photo ID, but I keep getting an error message that says, "There was an error! To prevent any misuse, we limit how often you can do certain things on Facebook. Please try again later." I am extremely frustrated. Please assist me with this issue. Thank you.

Hello Facebook Team, I am unable to access my disabled account due to unusual activity. This account is essential as it contains important data and memories for my family members. Additionally, my PUBG account, which I had recently accessed, has also been affected. Despite several attempts, I have been unsuccessful in resolving this matter, and I am seeking urgent assistance to rectify the issue. Your prompt attention to this situation would be greatly appreciated. Thank you.

About a week ago, I was logged into my Facebook profile when I got suddenly logged out. When I attempted to log back in, a notification popped up saying my email address, phone number, and password had all been altered. I am now unable to secure my account as it seems to have been hacked, and everything modified. I've had this account for nearly a decade. Can you please assist me in securing it?

Hello! I kindly ask you to pay attention to my issue... My Instagram and Facebook accounts are blocked. They claim I am not 13 years old, but I am older than that. I have submitted my age verification documents and I am still waiting for a response.. On the blocked account, I had paid courses, a lot of study materials for my exams, etc. I really request to have my account back. My username is theycallmenargiz and my name is Nargiz A. Please help, address my issue, I will provide you with all the necessary documents to unblock my account.

Hi Facebook Team, I am Neeraj Antil, and my Facebook profile link is neerajantil007. I have been unable to log in to my Facebook account for the past 7 years. Unfortunately, I no longer remember the password, and I no longer have access to the old email and phone number associated with the account. This account holds significant importance to me, and I am willing to provide identity proof to verify my ownership. I can now be reached at [redacted] and [redacted] I kindly request your assistance in resetting the password for my Facebook account so that I can regain access. Thank you in advance.