Facebook Customer Service Issues

Hi Facebook Team, I recently forgot my password and attempted several different passwords and codes which resulted in my Facebook account being locked for the past 15 days. I sincerely apologize for my mistake and assure you that I will not misuse the platform or go against the rules in the future. My Facebook account, which I have been using for the past 6 years, is crucial to my work as it contains many important contacts. I kindly request you to unlock my account promptly as losing access to it would be a significant setback. I promise to abide by the Facebook rules moving forward. Thank you for your understanding and assistance. Personal Information: Name: S. Sahu Email: [redacted]

Hello Instagram and Facebook support team, I hope this message finds you well. I am having trouble recovering my account after it was compromised by hackers who changed all my account information. Despite this, I still have access to my original email at [redacted] I am eager to go through any necessary steps to regain access to my account. My username was @violetbutterfly2021 and my previous phone number was [redacted]. I reside in the northern part of Philadelphia. Recently, I received a suspicious text message on WhatsApp instructing me to create a video testimonial claiming I invested $[redacted] and made $10,[redacted] in 2 hours to regain access to my account, demanding a payment of $70 for some kind of fee. The hackers have stopped contacting me through WhatsApp, and I am seeking your assistance in resolving this issue. Thank you for your help.

I am Yah-Lahne T. and have been a victim of abuse by my partner for 16 years. I created the Lonnie Rius account to escape his control, unknowingly violating the rules. However, my partner hacked into the account after a recent assault, leaving me unable to access it on Facebook and play my Oculus Quest 2 games. I suspect he changed the phone number and email associated with the account. I beg for your assistance in unlocking the account as I have invested in numerous games, including Kizuna AI.

My Facebook account was hacked by someone, likely in Nigeria, and I received a message mentioning Nigeria. Despite trying to warn my friends by posting on my wall before being logged out, I am unable to recover my account because I don't remember the email details and the phone number associated with it is unfamiliar to me. I am frustrated because I wish there was a way to prove my identity through facial recognition, especially since I have many personal photos on the account. Now, I have had to create a new account, losing all my cherished photos and information accumulated over years. I believe the process for account recovery should be improved, as relying on outdated information from over a decade ago is impractical in today's digital landscape. The current security measures seem inadequate, given that I have to maintain a list of passwords for different accounts, increasing the risk of unauthorized access. The situation baffles me as strangers can access my account while I struggle to regain control.

My previous laptop, along with the hard drive, was damaged by a coffee spill last week. Unfortunately, I lost access to my passwords and did not have them saved. I recently purchased a new laptop from Staples, where the technician mistakenly entered my birthday incorrectly as 6/12/[redacted] instead of 12/12/[redacted] while setting up a new Gmail account for me. Subsequently, I attempted to register a new Facebook account using the correct birthday, but my existing account was disabled instead. I am unable to resolve this through Facebook without providing a mobile phone number, which I currently do not possess as a senior citizen on food stamps and Medicaid. My name is Ruth Irene Marshall Bernard-Renauld, and my inaccessible Facebook account, registered as Irene Renauld in Sedalia, MO, dates back to [redacted]. Any assistance would be greatly appreciated.

I have been experiencing issues with Facebook employees regarding items I try to sell on the Marketplace. My seller rating was unfairly altered, and I believe my account is being tampered with. It's frustrating as the star ratings have significantly dropped without cause. I am unsure why this is happening and hope for a resolution soon. If more details are needed, please let me know. Thank you.

I lost access to my Facebook account on November 11th. I've been a Facebook and Instagram user for 11 years without posting anything offensive. I believe I was removed due to potential misunderstandings on Marketplace where I sold drones at a low price and received numerous messages. Juggling multiple inquiries, I might have used canned responses or delayed replies. Some buyers would express interest and then go silent, leading me to possibly mistakenly claim the item was sold to multiple buyers. My account got locked while discussing a drone sale with someone. I simply wish to regain access to my account or at least receive clarification on the situation, as I feel unjustly penalized.

Hello, my account Vanessa Dérange has been disabled, which infringes upon my freedom of opinion, belief, and expression! I have the right to express myself openly with my friends and others who share my views. Many people follow me, and it is entirely unacceptable what has been done to my account. If this were a real pandemic, people like me speaking out should not be censored. Are you afraid that people will wake up and realize this is a huge lie and a crime against humanity? The fact-checking media is as corrupt as the system because you help silence us and hide the truth. I judge you, and I guarantee that when the truth comes out, many of you will regret silencing people like me and preventing me from sharing love and hope with my followers who share my beliefs. You can deactivate and censor us as you wish, but you will never succeed in hiding or destroying the truth!

As a loyal Facebook member since [redacted] and a dedicated business client, I am shocked by the ongoing harassment I have faced on my business page. I deny any violation of community standards or infringement on any third-party rights. Facebook's deletion of my business pages has hindered my ability to operate freely in the market. Notably, a competitor's complaint to the regulator led to the closure of my business. This relentless harassment has discouraged me from engaging further with Facebook, prompting me to initiate the deletion of my main Facebook profile.

Dear Facebook Team, I urgently need assistance as whenever I attempt to log into my Facebook account, I am informed that my Instagram account linked to Facebook has been disabled for violating terms and conditions. After contacting Instagram, it was confirmed that my account was hacked, but I have since secured and successfully reopened my Instagram account. However, my Facebook account remains disabled without explanation. Despite numerous attempts, I am unable to request a review from the Facebook center as the form requires me to log in to my disabled account. My Instagram account @nawaz_raisani, linked to my Facebook account @[redacted], is fully recovered and secured. I request the reactivation of my Facebook account @[redacted] Thank you for your attention to this matter. Regards, Muhammad Nawaz

I am having trouble accessing my locked account on Artistic Journeys. The birthday prompt is not accepting my information, and I cannot proceed to other verification methods. This happened yesterday after attempting multiple password entries. I even changed my main password without success. I did not receive an email confirmation regarding this security lock. I have submitted a report to Facebook without resolution. I need assistance in unlocking my account as I am unable to provide necessary information through other means. Please help me regain access to my account.

Hello, I require urgent assistance. Yesterday, upon logging into my Facebook account, a system update in which I moved from MAC OS Mojave to Big Sur has made an identity verification check mandatory. Unfortunately, I am presented with only two choices: 1. Approve login on another computer 2. Ask your friends for help I cannot log in on another computer now due to the update. It requests "Firefox for Mac OS X 10.15," which corresponds to the older Mojave system. As for the second option, my friends are shown as "Not a Trusted Contact." I can provide a screenshot if needed. As a result, I am unable to verify my identity to regain access to my account. I kindly request assistance and hope there are alternative methods available for identity confirmation. Thank you very much.

Hello Facebook team, I would like to provide some feedback. Recently, my Facebook account was disabled, and despite following all the steps, including uploading my ID and taking close-up pictures as requested, my account remains disabled. This account is essential to me, and I am quite dependent on it. Although I created a new Facebook account and used it for a few days, it doesn't feel the same. I really hope to regain access to my old account. Please assist me at your earliest convenience. Below are my Facebook account details: Real Name: Binod Tamang, Nickname: Syrongalan, Facebook Name: Syrøn, User Name: syrongalan, Profile: [redacted], Registration Date: October 10, [redacted], Email: [redacted], [redacted], [redacted], Date of Birth: March 8, [redacted], Country: Nepal. Thank you.

My Facebook account was disabled without reason. I sent my driver's license as requested for verification, and Facebook confirmed my identity via email, but I still can't access my account. Every new account I create gets disabled due to having multiple accounts. I've tried contacting different countries without success. I've also lost control of my business page, with someone else as admin. I should be the only admin with access to customer information. Can anyone assist me in resolving these issues? Thank you.

Dear Facebook Team, I am writing to inform you that my personal Facebook account has been unjustly disabled. I assure you that I have not engaged in any unlawful activities on my account. The account under the name of Kran Kashyap with phone number [redacted] contains my real name and personal pictures. It is distressing that my account was reported without cause, as it stores important personal information. Unfortunately, I am unable to access my account at this time. I kindly request your assistance in restoring my personal Facebook account. Thank you for your attention to this matter. Sincerely, Kran Kashyap Phone: [redacted]

My account was hacked on 11-5-21. After receiving a notification from Facebook about an attempted login, I followed the steps to change my password. However, upon logging in, I received a message stating that the password had been changed 40 seconds ago, even though I had just changed it. It seems like the hacker changed it back immediately. I saw a news report about others facing similar issues and reaching out to Facebook for help. Despite providing my identification documents multiple times, Facebook keeps limiting my account activity. I need access to my old profile restored as soon as possible as my business is impacted. The delays caused by this situation are affecting my business, and I am frustrated by the lack of progress in resolving this issue.

Hello Instagram support team, I believe there has been a misunderstanding. I apologize for any inconvenience caused. My account is genuinely mine, and I need it back urgently. I am on the verge of starting a business and relying on Instagram as my platform. I can provide all necessary evidence to confirm my identity. Please assist me in recovering my account promptly as it has been inaccessible for approximately a month. I only shared posts of myself and my girlfriend, with a picture of Lil Baby as my profile picture. I have not impersonated anyone. It seems like someone may have been unjustly reporting my page, possibly a malicious individual or bot. I would appreciate a swift resolution to this issue. Thank you.

My Facebook account has been hacked. My name is John (JT) Tyler Starkey, but my account is under Jt Starkey. I provided Facebook with my ID and birth certificate displaying John Tyler Starkey, but they refuse to recover my account due to the inconsistency. I've even submitted work pictures to prove my identity. The email associated with the account, [redacted], was also hacked. The phone linked to the account was an old s10 + att that was taken, possibly by my ex. I have sentimental photos with my son on the profile. My current number is [redacted], the old one being [redacted]. I suspect it has been changed. I just want access to my account, please assist.

Dear Facebook Team, I have been using my official Facebook account for the past 5 years. I am diligent in following the Facebook Community Guidelines. Unfortunately, my account has been permanently disabled for no apparent reason. I have already submitted a Facebook Disabled Recovery Appeal, which was unjustly rejected. The information on my National Identity Card matches the details on my Facebook account. I kindly request a thorough review of my case. Facebook is very important to me, so I urge you to address this issue promptly. Thank you, Tanya S. Email: [redacted] Phone: [redacted] Date of Birth: 01-01-[redacted] Proof: PAN Card

Hello, I am reaching out for assistance regarding my Facebook Account that was hacked last Sunday. Upon attempting to log in, I discovered that my password had been changed. I immediately tried to reset it, but unfortunately, my original email address associated with the account was also blocked. In my efforts to regain access, I added a new email address to my Facebook account. Although I received a link and security code to reset my password, I encountered a message stating, “You cannot currently use this feature” due to limitations on posting and other actions. Despite my attempts to reset the password, I did not receive new security codes. When I tried using the link or an old code, I was informed that I had exceeded the code limit. I am aware that there is a 24-hour timeframe for receiving a new security code. Despite trying to reset my password from the new email address added to my account yesterday afternoon, I continued to encounter the same message preventing me from proceeding. Could you kindly advise me on the appropriate steps to regain access to my account and log in successfully? Thank you for your anticipated assistance. Best regards, Gabor S.