Facebook Customer Service Issues

I recently had an issue with a comment that upset someone on Fakebook. Unfortunately, my comment was flagged for going against community standards, but I'm unsure why. I've noticed that derogatory remarks towards me are overlooked unless they align with a particular political ideology, which doesn't seem fair. It's frustrating to get kicked off without a clear explanation, and the lack of accessible customer support adds to the frustration. It would be beneficial if they provided a phone service for immediate assistance, but it seems they prefer avoiding direct interactions.

Hello, my name is Inna. I am reaching out to request the unlocking of my account, @inna_bohachuk. I have been trying to resolve this issue for the past two weeks by sending reports through the help centre, including codes with my photo, but I have not received any helpful responses. I suspect that my account may have been hacked or mistakenly deleted, as I have not violated any Instagram rules and did not receive any prior warnings. My account contains only my personal photos without any inappropriate content. Please assist me in recovering my account, as it holds significant sentimental value with memories and connections to friends. Thank you for your help.

I am currently unable to access my Facebook account despite following all the provided steps. I have even submitted images of my driver's license and birth certificate, as well as screenshots of the issues I am encountering. Despite reaching out on Facebook and trying to resolve this, I continue to face challenges. Facebook is essential for me as I use it for games and staying connected with loved ones. Kindly assist me in resolving this matter. Additionally, I requested support to streamline my multiple accounts into one to simplify the process. Thank you.

Hello, I received a notification on August 17 stating that a page was created for the "Fairy Cause" business, followed by repeated messages about a pending $4.28 payment for the advertising account. I suspect my data was used without authorization, as I did not create this page. Please delete the page, as I am not affiliated with it. Best regards, Alena K.

Hello, I wanted to bring to your attention that my account has been disabled by your security system, and I believe it has been done in error. To confirm my identity, I am willing to provide my identification card details to verify that I am indeed the rightful account holder. I trust that this information will suffice to reinstate access to my account at your earliest convenience. Thank you for your assistance. Sincerely, MH

Hello Facebook Team, I am encountering an issue while attempting to log in to my Facebook account as it indicates that my account has been locked. The prompt suggests verifying my identity by uploading an ID, but I have already linked both my phone number and Gmail account to my Facebook. I kindly ask for alternative methods to regain access to my Facebook account. Thank you. Account Information: Name: A Saiyed Gmail: chanderrathod31@[redacted] Phone: [redacted]

I recently received an email from Facebook notifying me that my password was changed without my authorization. When I clicked the "not me" box as instructed to secure my account, it got locked instead. The Help Center has been unhelpful, requesting a copy of my driver's license. Despite my efforts to upload it, it was not accepted due to not filling the entire space. Next, they asked for two utility bills with visible pictures and date of birth, adding to my frustration. I'm struggling to resolve this issue with their requirements.

I want to warn everyone about a potential scam on Facebook involving a profile named Mar C. They are selling organic tropical fruits at discounted prices through Marketplace, specifically 3 boxes of organic dragon fruit for $48. The payment is directed to a Chinese gaming room through PayPal. The address provided, "[redacted] N Expressway [redacted], Edinburg, TX [redacted]," belongs to J&D Produce Inc, a green produce seller. The suspicious payee and the Chinese connection raised red flags. Despite making a purchase, I received no confirmation, leaving me concerned about a possible scam. This is reminiscent of a past scam I experienced involving a fake US vendor based in China. I received a small plastic piece instead of the item ordered. This experience has made me cautious, and I urge Facebook to take swift action against scammers exploiting their platform. It's crucial to protect innocent buyers from falling victim to such fraudulent activities. Thank you for addressing this matter. - Ana S.

To whom it may concern, Hello, I am Murodali Gafurov and I have been playing PUBG Mobile for nearly 3 years. Unfortunately, I recently lost access to the game. My PUBG Mobile account was linked to Facebook, but today I received a message from Facebook stating that my account had been disabled. I suspect that my game account has been compromised, as I noticed someone else using it, possibly from Malaysia. The Facebook account linked to my game was associated with the number: +[redacted]4. My PUBG Mobile ID is [redacted]. Could you please investigate this issue and advise me on the possibility of recovering my account? I look forward to your response. Best Regards, Murodali Gafurov

Hello, my name is Dipak Thakur. I am reaching out because my Facebook account was disabled without any prior notice or explanation. I have tried to contact Facebook multiple times, but have not received any assistance. I have attached my National Identity Card from Myanmar to prove that the name on my account is indeed my real name. I am deeply saddened by the sudden deactivation of my account, as it is the main way I stay in touch with relatives and friends. I have always made sure to behave appropriately on the platform and remove any explicit content. Please, could you kindly review my account and provide me with information on why it was disabled? I am eager to have my account reinstated so I can reconnect with my loved ones. Thank you so much for your help, Facebook Team.

My account has been locked by Facebook due to unusual activity. I received a message stating that my profile is not visible and my account is restricted. They mentioned sending a code to unlock the account, but the issue is I no longer have access to the number mentioned for receiving the code. Therefore, I urgently need assistance in receiving the code on my secondary phone number: [redacted][redacted].

I need assistance as a hacker has accessed my account, changed the password, added their phone number and email for login, and Facebook has locked my account. I reside in Saudi Arabia where the national ID has an Islamic date format, causing an issue with Facebook verification. The error message states that the ID provided does not match the account information. My Gmail is [redacted] and my phone number is *KSA* number: [redacted]. I have my national ID and need help resolving this matter. I have entered my birthday on Facebook as [redacted], while my national ID shows the AD date as 15/11/[redacted] and the Islamic date as 13/10/[redacted]. Thank you for your assistance. - Faisal.

Hello, I am Alexa Castro, and I need urgent help with my Instagram account. On Saturday night, my account was hacked, and the hacker is pretending to be me, using it for scamming purposes. Despite reporting the issue multiple times since Monday 10/11/[redacted], the account is still active. The hacker changed the password, email, and even has a picture of my driver's license. My business account, alexam.castro, is being misused by the hacker. Please assist in stopping the hacker and recovering my account. For contact, reach me at [redacted] or [redacted]. Your help is greatly appreciated. Thank you.

I have been struggling with your account recovery process for months. My account was compromised and I had to update my password in August. I am currently locked out of my account because I need to generate a code from a 3rd party app, which I never signed up for. I am unable to access the account to download the app or disable the feature. I attempted to access the account using a code sent to my email, but the input box only allows for six characters while the code is eight characters in length. I have submitted photos of my driver's license three times. Despite the first approval, the login link remained non-functional. Following rejections for blurry images and unacceptable ID type, I am frustrated with the flawed account recovery process. Dialogue with a live representative is necessary to regain access to my account. An operational link to access my account is urgently required.

My name is Marbella Diaz Flores. I reside at [redacted] Euclid Ave, Chino, CA [redacted], and can be contacted at [redacted]. I have sent three emails to Facebook concerning my account being compromised, yet have not received any response. Facebook has neither replied to my emails nor contacted me regarding the issue. My account was temporarily blocked, but I wish for it to be completely closed due to the distress and negative impact on my life caused by someone else's misuse of my information. I have experienced harassment, bullying, had to quit my job, and my marriage has suffered because of this breach. This has had a severe toll on my mental health, reputation, and trustworthiness. I have been blackmailed, insulted, and had private photos posted without my consent, which is a violation of my privacy rights. Despite not receiving any form of compensation nor approving any payments, Facebook has not resolved this ongoing issue. I urgently request that Facebook removes my name and permanently blocks anyone using my identity from their platform. I am no longer comfortable sending personal identification online but am willing to provide necessary proof in person. Thank you for your attention to this matter. Marvella DiazFlores.

On April 3, [redacted], my account was mistakenly deactivated by you. On April 23, [redacted], you reactivated it, apologizing for the error. Now, on September 18, [redacted], it has been deactivated again. I am attaching my personal documents to prove my identity as a real person. Kindly request a prompt reactivation of my account. Additionally, I am attaching a document from my residential municipality certifying my real identity. Best regards.

A couple of years ago, a person who was stalking me reported my Facebook account as fake, causing it to be disabled. Despite providing proof of my identity, it happened a few more times, leading me to create new accounts. Each time, the same issue occurred, resulting in my accounts being disabled. Now, even after waiting a few months to create a new account, it gets disabled within days. Even when trying to contact Facebook for help, I encounter difficulties. I simply want to open a new account as I have verified my identity multiple times. Thank you for your assistance.

Shahjahan, you recently challenged a decision made on 6 October [redacted]. We typically review these cases in just over a day. Your Facebook account is currently not visible to others. Rest assured, we are working on re-evaluating your account, but due to the impact of the COVID-19 pandemic, there may be delays as we have limited staff available for reviews. If your account is found to comply with our Community Standards, you will regain access to Facebook. However, if it's determined that your account violates these standards, it will be permanently disabled. We appreciate your patience during this process. Please log out from Shahjahan.

I recently had to create a new account due to getting a new phone and forgetting my password. I applied for a government grant and they asked for more information. Despite trying to login, I faced issues with calls disrupting the process. Managing multiple passwords is hard for me due to struggles with ADHD and other disabilities. I don't understand why my account was disabled as I believe I didn't break any rules. I've had several hacking incidents on Facebook resulting in personal information leaks. Dealing with identity theft issues, now even facing account breaches with Equifax is frustrating. I encountered problems with PayPal when trying to deposit $[redacted] for a business. Despite multiple past hacking instances going unnoticed, changing phones led to being locked out. The lack of customer service availability makes me question trusting Facebook and maintaining my accounts. I need Facebook to communicate with friends and family but the service issues are making it challenging to access important conversations and necessary grants. It has become so troublesome that I might need legal assistance to address these issues.

My account, Shay Louise Turner, was hacked and hijacked. I haven't been able to access it since I need a code generator, but I can't access it or get a code to log in. I managed to change the password, but I still need the code. The hacker linked their number, so my number is no longer associated with it. I created a temporary account 'Shay L Turner' until I can regain access to my original account. It was hacked on the 13th or 14th of September, and Facebook has taken it down until I can prove it's mine. I submitted my age card, learner's license, and p-license as proof, but the hacker put their number to receive the code, preventing me from getting in. I need my original account back, as it contains precious photos of my 10-week-old son who passed away in [redacted], some of which I no longer have.