Facebook Customer Service Issues

Necesito ayuda urgente para recuperar mi cuenta que fue hackeada y bloqueada por la persona que me la quitó sin permiso. Por favor, necesito asistencia para poder acceder a mi cuenta y restablecer mis datos. A pesar de que logré entrar una vez, me cambiaron el número y no pude eliminarlo debido al hackeo. Por seguridad, pido discreción ya que tengo dudas sobre si la persona que la tiene actualmente puede recibir códigos de verificación. Necesito con urgencia recuperar el acceso, cambiar la información y poner todo en orden. Ha sido un problema mantener mi cuenta protegida de intentos de hackeo. Les ruego su ayuda porque esta cuenta es muy importante para mí.

I am facing an issue with a person named Ifrah Chinal Mysore on Facebook. They are blackmailing me to send inappropriate videos to my friends and have messaged some of them already. Now they are threatening me and demanding money. The video was originally from WhatsApp, and all the details are in the chat history. This person's WhatsApp number is +91-[redacted]. I suspect they might be targeting others as well. I need help removing my friends' details from their Messenger and disabling their Facebook account. My Facebook email is [redacted], and my WhatsApp number is +91-[redacted].

Dear Instagram Team, I am writing to seek assistance with my official Instagram account, as it was linked to my now disabled personal Facebook account. Due to some errors on my part, I am unable to access both accounts. I assure you that I have always adhered to the community guidelines of Facebook and Instagram. My concern lies in the fact that my personal information is stored on my Facebook account, and it is vital that I do not lose access to this data. My identity verification is associated with both my official Facebook and Instagram accounts. Therefore, I kindly request a review of my personal Instagram account to address this issue promptly. Your help in resolving this matter would be greatly appreciated. Thank you for your attention, Rajendra R. J. India Instagram Username: radhe_jadhav17 I have all the necessary documents and photos to provide as proof. Kindly resolve this issue at your earliest convenience.

I received a message from someone on my friend's list whom I don't know well, asking for help to recover their Facebook account. They requested my phone number to receive a code from Facebook to pass it on to them. I felt unsure why this process would help them access their account. Despite my hesitation, they persisted in asking for my number. I refrained from sharing it. I'm unsure if they had ill intentions or if I was just being cautious. I have a screenshot of the conversation, but cannot attach it here. If there is an email or link to send it to for review, I'd appreciate it. Thank you and God bless. - Kimberly Sue

Hello Mark, Greetings. I am Leo Razan Shrestha from Nepal. My account was suspended on August 30, [redacted], and is under review. I did not post anything that violates Facebook's community standards. I am shocked that my Facebook account was suspended. I am a social worker with the Lions Club International for 8 years. I have been using Facebook since [redacted], and I kindly request the reactivation of my account. I have many family, friends, social work photos, and memories that I do not want to lose. Please, Facebook, I implore you to reinstate my account. Facebook Details: Name: Leo Razan Shrestha Email: [redacted] Mobile Number: [redacted]

My personal Facebook page was hacked. Despite my efforts to recover it, Facebook claims I am underage due to the hacker being a minor and has disabled my account. At 65 years old, I've created a new Facebook page but now face a major issue. My business page was connected to my personal account as an administrator. I am now unable to access or recover my business page, which appears unaffected by any hacking. Unfortunately, there seems to be no assistance available for this issue. I urgently need help regaining administrative control of my business page.

I have unfortunately fallen victim to a scam on Facebook. I did not know the person personally, but we had chatted before, so I did not think they were a stranger. They exploited my trust and scammed me. It seemed legitimate at first, but when I realized what was happening, I had already given them all I had, thinking I would get it back through a Bitcoin exchange. However, they asked for additional fees, which led me to borrow money from someone else. Now, they have taken control of my account, changed the password, and blocked me out by associating their phone number with it. I need assistance to regain access to my account, as this person has scammed me and cutoff my access to social media. I have gathered evidence and will report this to the police. Please help me recover my profile and messenger so I can secure my account again.

I suspect someone attempted to access my account from a different location. I established a new password and added a verification code for extra security, but now I can't access it because I got logged out from all devices, which is quite amusing. It appears the only solution is to verify my identity, as my secure email isn't sufficient. Unfortunately, my old phone number is linked to the account, and I can't reach it. Additionally, Facebook keeps denying my passport photo. It seems I'm currently locked out of the account and unable to engage in any chats.

On August 9-10, our page experienced a sudden and severe loss of traffic from recommendations, accounting for 9-98% of our total views. This decline coincided with Facebook's recent updates to its statistics and analytics system. Though Facebook had initially warned of a two-day disruption, many publishers, including us, have been impacted for over a month and a half. The main issue lies in the system failing to record loyal page viewers, resulting in a drastic decrease in their numbers within the analytics. As a result, our posts are not being included in the "recommendations" feed, leading to a significant loss in revenue and the suspension of our Facebook ad campaigns. This technical glitch has had a profound negative impact on our business operations.

Hello, I have been struggling to log in to Facebook for more than a month. Despite my multiple attempts to contact support, I am unable to turn off my brand's ads. Upon trying to log in using two-factor authentication, I am not receiving the SMS code as promised. Although the portal sends a link to log in using a browser on my phone, I am restricted from turning off two-factor authentication since I need to access the app or desktop versions, which are inaccessible due to the missing code. This has caused a continuous loop of frustration. I urgently need assistance to disable two-factor authentication so I can access my account. The delay in receiving the code has resulted in unnecessary complications and delays in managing my ads. Please advise on alternative methods to disable two-factor authentication. I can provide my ID if necessary. Thank you, Eloise

I recently wrote an article about a woman involved in illicit gas selling during a fuel crisis. I used censored language and did not reveal any names. Standing up against such behavior is essential, yet my account has been repeatedly suspended for various unjust reasons. I was suspended for sharing a screenshot of someone abusing me and for expressing dislike toward men, which was misconstrued as sexist. Additionally, calling out a racist individual using abusive language resulted in another suspension. This continuous unfair treatment seems like targeted harassment, preventing me from defending myself against bullies and racists. My rights to freedom of speech, as a UK citizen, are being violated by this flawed automated system. There is a definite need to address and rectify these issues.

My Instagram account has been compromised, and I have been trying to secure it. I received an email from [redacted] about an unknown login. When I attempted to change my email address as prompted, I encountered an error message indicating the link was invalid. Subsequently, I got another email regarding a number change on my account, redirecting me to the Instagram support page. Another notification informed me that two-factor authentication was activated. Despite my efforts to recover my account, the hacker has changed not only my email but also my recovery email address. I am finding it challenging to reclaim my account as I cannot verify my identity or reach out to Instagram support directly. I urgently need assistance to regain control of my account, especially since someone unauthorized has access to it.

I am seeking assistance regarding my hacked Facebook accounts. My original account, active for over 10 years, was the first to be compromised. I created a backup account, which was also hacked. I am unable to access either as the hacker added an authentication code. They are using my accounts to scam my friends for money. I have screenshots of the fraudulent messages. The first email linked to my original account is M***@yahoo.com, and the second one is M***@gmail.com. The hacker even changed the email and phone number associated with my accounts, preventing me from resetting the password. I sell old furniture and clothes on Marketplace. I've provided my current email and phone numbers for reference. Any assistance in regaining control of my accounts would be greatly appreciated. Thank you.

My account was disabled due to a profile picture frame I posted on July 18. I received the frame from the Facebook website. I requested a review, but weeks later, I was informed that too much time had passed for my case to be reviewed. Facebook didn't acknowledge my review request despite the website claiming I had made one. I seek a fair review of my account as I believe none of my posts breached hate speech or bullying guidelines. I have contacted Facebook to request a fair review and await a response. Thank you.

Hello, I am reaching out from Bulgaria to report that certain administrators display political bias on Facebook and have made multiple fake accounts to enforce censorship. They are politically affiliated, and if one opposes the party they support, their account may be blocked for supposed hate speech even without inciting violence. My account was recently blocked for 30 days by an admin who had previously done so without my knowledge. When I confronted them, they threatened further action. I managed to save a copy of the conversation. I am concerned that these administrators abuse their power and profit from unjustly censoring users. I can email you the correspondence from yesterday if needed, though it is in Bulgarian. I trust that your company can arrange translation. Thank you for your attention.

I recently tried to send a heartfelt message to a dear friend from 27 years ago on Facebook, but my account was suddenly disabled. When I tried to appeal this issue, I was asked for a mobile phone number for verification. Unfortunately, I only have a home landline at [redacted] and the email address [redacted] that I thought was registered with Facebook. I am new to Facebook and unsure why this happened. I'm worried my message to my friend Reggie Greco may have been lost. I have worked as a psychologist for 31 years and value empathy and integrity. I hope to resolve this issue promptly as my desire to reconnect with Reggie was spontaneous. Please reach out to me via my home phone or email. Thank you. I have been trying to regain access to my Facebook account for the past 4 days as I encountered a glitch that interrupted a message to a friend and disabled my account. Despite following all guidelines, I have not been successful. The verification code ([redacted]) sent to me does not work, even after multiple attempts. I have patiently waited for a resolution as I was trying to reconnect with an old friend. Kindly assist me in resolving this issue swiftly. Dr. Darryl Pokea

I am experiencing difficulties accessing my account. Recently, the user ID was changed without my knowledge. I am unable to log in as it says there is no account linked to my email address. Oddly, posts are being made from my old account that I did not authorize. I need assistance in recovering access to my account. I had assumed my account was deleted by the hacker, leading me to create a new one with a phone number ID. Upon realization, I suspect they manipulated my original account to impersonate me and harass my contacts. I was unaware of these activities until a friend brought it to my attention. Kindly assist me in reclaiming control of my original account.

Dear Facebook Support Team, I am Ron Sayers, and I believe my account was mistakenly suspended. On September 16, I posted an ad on Marketplace. Upon checking later, I was informed my ad was under review. Subsequently, I received inquiries about the ad, leading me to believe it was approved. Shortly after, my account was disabled for allegedly violating Community Standards. I always adhere to Facebook's guidelines and don't think I violated any rules. Restoring my account is crucial as I've lost touch with my son and close friends. Please reach out if you require further details. Thank you, Ron Sayers

My Facebook account appears to have been compromised. I received an email regarding password resets that I did not initiate. I've repeatedly tried to follow the recovery steps provided by Facebook, providing my authentication details each time, only to be redirected to a page informing me that my account has been closed. Despite following the instructions and submitting my information multiple times, I have been unable to regain access to my account. I am hesitant to upload my personal information, including my driver's license photo, again.

I activated two-factor authentication on my two Facebook accounts that belong to me or that I created. Due to a system issue on my device, I had to format it without saving the codes for my two Facebook accounts. Now, I can't access either of them. I've tried the identification document process, but on one account, the link sent didn't work, indicating it was invalid. And the password code I received didn't work either, saying it was incorrect. On the other account, I used a different name from mine, but I have access to the email and information I provided. However, I don't have documents with that name. I attempted to use the chat with the specialist option, but they required a $[redacted] fee. Unfortunately, I can't afford that at the moment. I hope Facebook can help me resolve this issue soon; it's frustrating that they seem to struggle in other countries compared to their own. It would be really helpful to have more human assistance in situations like mine because the current options on the platform aren't working for me. I'm still stuck without a solution.