Facebook Customer Service Issues

Subject: Appeal to Recover Instagram Linked Facebook Account To the Facebook Team, I would like to bring to your attention that my personal Facebook account, linked to my Instagram account, has been disabled. Regrettably, I have encountered some issues leading to the lockdown of my Facebook account. I adhere to the Facebook Community Guidelines and have stored essential personal information in my account, which I cannot afford to lose. My account serves as a confirmation of my identity. I have submitted the required documents for review in the appeal process. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you, AMIT E. Country: INDIA Instagram Username: amitekka1998 Facebook Username: [redacted]

Subject: Assistance Needed for Disabled Facebook Account Linked to Instagram Dear Facebook Team, I am writing to inform you that my personal Facebook account, which is linked to my Instagram account, has been disabled due to some mistakes. Unfortunately, this has resulted in me being unable to access my Instagram account as well. I have always made sure to adhere to Facebook's Community Guidelines and have stored important personal information on my Facebook account that I cannot afford to lose. My identity is closely associated with my Facebook account, and I have submitted the necessary documents for appeal. I kindly request your assistance in reviewing and resolving this issue promptly. Thank you for your attention, AMIT E. Country: INDIA Instagram Username: amitekka1998 Facebook Username: [redacted]

My account has been compromised by someone who added their email to it. I noticed this when attempting to recover my account as Facebook displayed two email addresses for sending the code, one of which I don't recognize. The hacker enabled two-step authorization with a code generator, locking me out of my account on all devices. I am eager to regain access to retrieve my photos and ensure my information is secure, especially after experiencing credit card fraud following the hack.

Hello! I'm experiencing difficulties with my advertising account. Facebook has reactivated an old ad campaign without my intervention. I failed to notice the notifications initially and have been charged for ads that I did not activate. Additionally, there is now a debt that I need to settle. I am unable to unlink my card or deactivate the ad account. How can I clear the debt and deactivate the account? I have decided not to use Facebook in the future due to what feels like theft and deception. Translations if you're Russian: Привет! У меня проблемы с моим рекламным аккаунтом. Фейсбук перезапустил старую рекламную кампанию без моего участия. Я не заметила уведомления изначально, и мне взимают оплату за рекламу, которую я не запускала. Кроме того, появился долг, который мне нужно погасить. Я не могу отвязать мою карту или отключить аккаунт. Как мне погасить долг и деактивировать аккаунт? Я решила больше не пользоваться Facebook из-за ощущения воровства и обмана.

My email, [redacted], seems to have been hacked. I changed my password, and then all my emails disappeared. When I tried to log in 20 minutes later, it said the password was changed 5 minutes ago, but it wasn't me. I can't access my account now. Please help me reset the password and secure my email. The new email address associated with my account starts with an "a". I don't recognize it, and all my emails are gone. I can't send a verification code to the hacker. I need to reset my password, but I can't do it without knowing the current password to change it. Please assist me before any more damage is done, as my Google Pay and all my cards are linked to this account. Thank you for your prompt help.

I am experiencing difficulties regaining access to my Facebook account since I cannot remember the password, my old mobile number is invalid, and the two-step verification is failing. Unfortunately, the mobile linked to the verification process is no longer in use due to a mishap. Despite my attempt to verify my identity using my driver's license, I was informed about a backlog in processing such requests due to the ongoing pandemic. Consequently, I have been waiting for assistance since October [redacted]. The email associated with the account is still accessible, but the outdated mobile number poses a problem. It is urgent that I regain access to my account to address concerning family issues resulting from certain posts that need to be rectified. Additionally, there are unwanted followers on my account who I do not know and did not approve, causing distress within my family and with my husband. I seek urgent assistance to remedy this situation promptly. Your prompt attention to this matter would be greatly appreciated. Thank you, C.

Hello Facebook team, I believe my account was mistakenly disabled as I have not violated any rules. I uploaded my own photo and not using anyone's identity, yet I am unable to log in now. This account is old and important to me, containing family photos and documents. Please review this information and enable my account promptly. Thank you. Name: Dursaa O Abaadir Email: [redacted] Birthdate: 28/6/[redacted] Phone: +[redacted]10

Dear Sir/Madam, I am writing to inform you that my Instagram account was hacked and subsequently banned due to a suspicious login attempt. Despite reviewing Instagram's terms of service, I confirmed that no violations were made. On July 27th, upon opening the app, I received a notification that someone from an unfamiliar location was attempting to access my account. I followed the verification process by entering a code sent to my phone number. However, after waiting for 24 hours for my account to be reviewed, I found that it was disabled for alleged terms violations, which I did not commit. My Instagram account is crucial to my business, as I have already printed my username on [redacted] business cards. Despite reaching out to Instagram without any response, I implore you to assist me in recovering my account. Your prompt assistance in resolving this matter would be greatly appreciated. Kindly restore access to my account. Yours faithfully, Karly

Dear Support Team, I am reaching out for assistance regarding my hacked Instagram account. On 27/7, I received a notification about a suspicious login attempt from an unknown location and followed the verification steps. However, after waiting for the review period, I found that my account was disabled for alleged violations of the terms, which upon review, I did not breach. This is troubling as my Instagram account is crucial for my business, as I have already distributed business cards with my handle, @karlytse_. Despite my efforts to contact Instagram through various channels, I have not received any help. I implore you to assist me in recovering my account as soon as possible. Your prompt attention to this matter would be greatly appreciated. Thank you for your support. Sincerely, Karly

I recently had my Instagram account, formerly known as _caramelx, hacked. I got logged out and couldn't log back in as it seems the email was changed. I discovered my account was altered to _63caramelxx and someone posted about getting money through Cash App. I commented on the post, thanking them for a displayed amount. It seems those accounts are hacked too. I took a screenshot but now it says "user not found." I'm unsure if they temporarily deactivated or changed my username. I really want my old account back. Please help.

I am experiencing difficulty unlocking my Facebook account as the "learn more" option appears instead of the "get started" option. I request assistance in resolving this issue promptly. Name: S.S. RaNa Email: [redacted]

Subject: Facebook Account Locked Issue I am experiencing difficulty unlocking my locked Facebook account. Instead of the "Get Started" option, I am seeing "Learn More" which is hindering the process. Please investigate the system to resolve this issue and restore access to my account. Name: S. S. Rana Email: [redacted]

Hello, I recently tried to adjust the privacy settings on my birth year on Facebook, but due to my limited tech skills, it accidentally displayed my age as one year old, resulting in my account being suspended for being too young to use the platform. This amusing situation has become inconvenient as I can't access messages regarding my upcoming party. I provided my driver's license to prove my correct age. I would appreciate it if a person from Facebook could assist in restoring my account promptly. Thank you. Best, J.W. [redacted]

Hello, I have recently discovered that an old deactivated account of mine has been reopened without my consent, making all my private information and photos publicly visible. The same issue has happened with my boyfriend's account, where personal photos set to private are now viewable by everyone. This privacy breach has resulted in unwanted attention, stalking, and even break-ins at my home. Despite numerous attempts to report and delete these photos, Facebook has been unresponsive. I am in a dangerous situation, and Facebook's lack of assistance is concerning. I urge for a prompt and professional resolution to this matter. Thank you. - Jonelle Gallaway

Hello, I need help as my Instagram account, bigpamtheory, was mistakenly disabled. I am Pamela Dorothy Castro, a working student from the Philippines, and I rely on this account for important transactions. I have followed all the community guidelines and terms of service of Instagram and did not violate any rules. However, upon trying to log in, it states that my account was disabled due to a violation. I have already responded to multiple emails with verification codes, providing a photo of myself with the code, my name, and Instagram username as requested. I am distressed about losing years of work and vital information on that account. Being the primary provider for my family, I am unsure how to proceed. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you. Pamela Dorothy Castro

Dear Sir, (Facebook Community) Good afternoon, I recently changed my cell phone from OnePlus 6T to OnePlus 6T last Sunday (01-08-[redacted]) and am trying to log in to my account as new. Despite providing my ID and password, I have not received the verification code that you claim to have sent to my phone number. I have filled out the "Login approvals code issues" form several times without a positive response. Please assist me in resolving this issue so I can access my account. Below are my account details: Account Name: Dipak Kumar Sutradhar Mobile Number: +[redacted][redacted] Email: [redacted] I have also attached my picture and a scan of my National ID Card for verification purposes. Your prompt attention to this matter is greatly appreciated. Thanks & Regards, Dipak Kumar Sutradhar

Hello, good day! I am in need of assistance. My Instagram account, under the username bigpamtheory, has been mistakenly disabled. I am Pamela Dorothy Castro from the Philippines. Upon attempting to log in, I received a notification stating that my account was disabled due to a violation of terms. After reviewing the community guidelines and terms of service, I am certain that I have not breached any policies. I have already received multiple emails containing codes, to which I have responded by providing a photo of myself holding a paper with the code, along with my name and Instagram username. This situation has left me feeling distressed. I have dedicated years of work to that account, which holds significant importance to me. As a working student supporting my family, there are ongoing transactions through my Instagram account that I am now unable to access. I am uncertain about what steps to take next and would greatly appreciate any help you can offer. Thank you for your attention to this matter.

Hello, I am seeking assistance as my Instagram account, bigpamtheory, has been mistakenly disabled. I am Pamela Dorothy Castro and when attempting to log in, I am notified that my account was disabled due to a violation of terms. I have carefully reviewed the community guidelines and terms of service and am certain I did not breach any policies. Despite receiving numerous emails with codes, which I responded to by submitting a photo of myself holding a paper with the code along with my name and Instagram username, my account remains inaccessible. This situation has left me feeling distraught as my account contains vital content curated over several years. As a working student from the Philippines and the primary provider for my family, I also have pending transactions through my Instagram account. I am uncertain about the next steps to take, and I am reaching out for your assistance to resolve this issue. Your prompt response would be greatly appreciated. Thank you for your attention to this matter.

Dear Facebook Support Team, I abide by the community guidelines on Facebook. As an adult user, I provided my government ID to verify my age as [redacted] years old. Recently, my account was hacked, but I managed to recover it. However, upon trying to log in again, I discovered that my account was locked by Facebook. I believe this may be due to a misunderstanding regarding my age. Please review my ID to confirm that I am an adult user. I kindly ask for your assistance in resolving this issue. Thank you, Tayeb Benzian Benmohamed DOB: [redacted]/10/1 Email: [redacted] Phone: [redacted]

Dear Sir, I encountered an issue with Photo ID verification on my account. Despite uploading a picture of my Real ID card, my account remains locked. It seems my friend accessed my account by mistake and made changes. Even after uploading a clear image of my ID card, my account remains inaccessible. I received a notification stating that Facebook has received my information. This account holds crucial business documents, and its restoration is urgent. I have high regards for the Facebook support team and look forward to resolving this matter promptly. Thank you Facebook Team. Name: M. M. Date of Birth: 10.1.[redacted] Linked Email on Facebook: [redacted]