Facebook Customer Service Issues

Hello Facebook team, I am reaching out for assistance with my disabled Facebook account. I have already provided verification ID as requested by the Indian government. My account is not linked to any email address associated with a phone number. I realize now that my repeated comments may have gone against community standards, which I was unaware of at the time. I sincerely ask for your forgiveness and hope for the prompt restoration of my account. This account has been crucial to me for many years, and its sudden disablement has caused me significant inconvenience. I trust that Facebook will reconsider and reactivate my account. Thank you for your attention to this matter.

I recently discovered that Facebook Marketplace has banned me from buying or selling, and I believe it might be due to an error in my name format. Instead of "Floyd Hollister," it appeared as "Floyd,,Hollister" in one instance. This error could have occurred when my son helped me create an ad for a Subaru Outback on Marketplace. I did not receive any prior warnings about violating rules. I only realized the issue when I tried to use Facebook to sell items as I downsize. Unfortunately, I cannot access my Facebook Marketplace listings to review any potential rule violations. I kindly request assistance in resolving this issue. Thank you, Floyd Hollister from Kilmarnock, VA. You can contact me at [redacted] or [redacted], or via email at [redacted] or [redacted]

Dear Support Team, I am reaching out for assistance regarding my Facebook account under the name Abdulrahman Al Qawasmeh and email ([redacted]). I am deeply concerned about my account being disabled possibly due to a mistaken message sent via Messenger. My account holds sentimental value with over a decade of memories, essential for keeping in touch with my loved ones. Additionally, it plays a vital role in managing my business page, Pet Taxi. Furthermore, my Instagram account has also been disabled, compounding the issue. I sincerely apologize for any unintentional errors and kindly request a reconsideration of the decision to disable my accounts. It would mean a lot if access could be restored to retrieve valuable photos and information stored within. The situation has greatly upset me, and I hope for a positive resolution to this matter. Thank you.

Hello Facebook Support, I have been unable to access my Facebook account for over a month now. My username is [redacted], and it was disabled without any explanation. Despite submitting my ID through the account, I have not received any response. I miss staying in touch with my friends and family. I believe my account is authentic and has not violated any policies. Please help me restore my account. Thank you.

My account has been in 'Review Requested' status for 30 days. However, a new image review is being requested every 7 days on different dates. I am now on the 4th image review with only 1 day remaining before my account is permanently disabled. This situation is unacceptable to me as it has not refreshed the 30-day period. The time I have waited for each review due to content deemed 'suicidal' appears to be automated and flawed. I urgently need help with this issue to ensure my account's longevity. Facebook must lift the reviews on my account today as they are the result of faulty automation. The 30-day period should be reset with each new review to address this critical bug in the process. Thank you for your prompt assistance.

Hello, I am experiencing difficulties connecting my new Shopify store to Instagram. Although it indicates it's approved, navigating my Facebook admin is perplexing. In some areas, it shows the connection, while in others it does not. When accessing Instagram-settings-business-shopping-products, there are no listed products. I've been prompted to verify permissions in the business manager, adding to the confusion. Finding the process and next steps are challenging. Under the new requirements in settings-business-new requirements, I'm instructed to select my website, which is not listed, and update my catalogue. This has left me feeling overwhelmed and unsure. While others may find it straightforward, I'm struggling. Facebook support seems unavailable, and Shopify support has been unable to assist. My business Facebook page appears to be experiencing issues.

I logged into the Instagram app and noticed I was logged out of my account, brii.sings. The email linked to it is [redacted] This was unusual as I haven't changed my password recently. When trying to log back in, the user doesn't exist or the password is wrong. Sometimes it mentions sending a confirmation code but I don't receive anything. I've contacted Facebook and Instagram multiple times with no responses. My Instagram account is important to me, and I have many photos saved there. I would appreciate any help in recovering it. Thank you.

My Facebook account was disabled on 29-07-[redacted], citing the reason as "pretending to be someone famous." If not recovered in 30 days, it will be permanently disabled. I was prompted to choose a contact number for a verification code, yet despite having the correct, functioning number, I never received the OTP. After multiple attempts to resend, I was blocked for 24 hours. This is my sole account used over 9-10 years without issues. I suspect it was flagged due to using a different first name and a profile picture of Leo Messi, despite having many photos of myself.

I have had my Facebook account for almost a decade, and it contains numerous pictures, videos, and memories. Unfortunately, I was recently logged out and cannot regain access despite using the correct password. After reporting the hack and providing identification to Facebook, the hacker changed the email associated with the account, making it impossible for me to reset the password. Despite my efforts, I have not received any assistance from Facebook support. I am worried my account may have been deleted. Any guidance or help to recover my account would be greatly appreciated, as it holds significant sentimental value. I am open to providing any necessary proof of identity. It is frustrating not being able to reach a customer service representative directly at Facebook. Your assistance in resolving this issue is invaluable.

Hello Facebook Team, My official personal Facebook account was linked to my official Instagram account. Unfortunately, my Facebook account was disabled due to some mistakes. As a result, I am unable to log in to my Instagram account. I always follow Facebook community guidelines and had stored personal information on my Facebook account that I cannot lose. My identity is confirmed through my official Facebook account, and I have submitted my documents in an appeal. I kindly request a review of my personal Facebook account to solve this issue. Thank you, Facebook Team. Prince Syed Hassan Raza Pakistan Instagram Username: _silent_boy110 Facebook Login Number: [redacted]4

I believe someone has accessed my account and altered both the password and the 2FA email to a hotmail.com address that I cannot access. I have reported the account as hacked, submitted my ID, and had it reset by Facebook. Despite following the instructions provided by Facebook, I remain unable to log in due to a 2FA confirmation being sent to the inaccessible email. I have attempted to reset my account email and password twice through facebook.com/login/identify, using various emails and involving my trusted contacts. However, I am still locked out, receiving an invalid password error with the new password I set and 2FA sent to the hacker's @hotmail.com address. I use [redacted], [redacted], and [redacted] for this account. The hotmail address in the screenshot is not mine. I seek assistance from Facebook to remove the unauthorized email linked to my 2FA and regain access to my account. Despite trying all automated options and waiting for days, I am still unable to resolve this matter. I kindly ask for help to regain access promptly. Thank you, -Ben

Dear Facebook Team, I am reaching out regarding my blocked Facebook account under the name Rishabh Tyagi with the date of birth 18/04/[redacted]. I have been a loyal Facebook user for the past 7 years and have always adhered to the platform's rules and regulations. Recently, my account was blocked, and I completed the necessary identification steps as requested by Facebook's security system. Despite following all guidelines, my account remains deleted without any communication from Facebook. Restoring my account is crucial as it holds my business connections and family contacts. I am providing my identity details again in the hope that you will review my appeal promptly and reinstate my account. Real Identity Details: Name: Rishabh Tyagi Date of Birth: 18/04/[redacted] Email: [redacted] Thank you.

I am having trouble accessing my Facebook account under the name Tammy Trujillo McDermott. Both my husband, Terry McDermott, and my daughter, Elaina McDermott, are unable to locate me as well. Whenever I try to reset my password, I receive the same code and then get locked out due to too many attempts or using the wrong code. Furthermore, when I reach the password reset stage, an error occurs, preventing me from progressing. This morning, I even tried uploading my driver's license to resolve the issue to no avail. I would be grateful for any assistance in regaining access to my account. The original email associated with this account was [redacted], which has been inactive for a while. My current email, [redacted], is also linked to this account, along with my phone number, [redacted].

My Facebook account has been taken over by someone I don't know, and they changed my primary email address to another email. I have created a new email address, uploaded my Photo-ID, and added this email in addition to the unknown email address. When I try to recover my password, both emails receive the pin, making it impossible for me to recover my account. I need to have the email address m**************[redacted] removed as it is not mine, and only keep a****[redacted] active.

Hello, I am Imran from Bangladesh. My Facebook account got locked on July 21, [redacted]. Facebook informed me that my account was locked due to unauthorized access. However, I have been able to change my password using the email connected to my Facebook account, and I even receive two-factor authentication codes on my phone. I submitted my NID as requested by Facebook for verification, but they still haven't unlocked my account. Sometimes I encounter issues while trying to submit my NID. I believe Facebook locked my account by mistake and now I am struggling to regain access. Here are my Facebook details: - Facebook name: Imran Khan - Facebook email: [redacted] - Facebook phone number: [redacted]4 - Facebook date of birth: 16-06-[redacted]

Dear Facebook Support Team, I am reaching out to address the recent issue with my account. On [redacted], someone hacked into my account, but I was able to recover it. However, when I tried to log in again, I found that my account had been disabled. I believe this might be related to verifying my age. I have already submitted my government ID to confirm that I am an adult user of Facebook. My account username is Mustafa Hazim. I kindly request your assistance in resolving this matter promptly. Thank you for your attention to this issue.

Hello Facebook Team, I have been using my Facebook account for the past 7 months. I am familiar with the Facebook Community Guidelines. Recently, my account got hacked, and the hacker removed my email and phone number associated with it. Unfortunately, I am unable to log in due to these changes. I have sent you my phone number and the original password. Please investigate and restore access to my Facebook account as soon as possible, as this is crucial to me. Additionally, I would appreciate help transferring my Free Fire ID linked to the account to another Facebook profile. Thank you, Nitin Malakar Old Phone Number: [redacted] Facebook Profile Link: facebook.com/profile/nitin.malakar.56 Date of Birth: 10/5/[redacted]

On Wednesday, July 28th at 5 am, I was alerted by Facebook that my password was changed. However, when I tried to log in, I realized that my account had been hacked, and the settings were altered. The security code is now being sent to two email accounts starting with k. @hotmail.com. Unfortunately, I am unable to regain access to my Facebook account or any associated services. The IP address traced the fraudulent activity back to Cardiff. I am seeking assistance in recovering my account. Additionally, it is crucial to identify the two email addresses used in the fraudulent activity due to the potential breach of confidentiality, which could result in professional and legal consequences, especially as a teacher.

Hello, I haven't done much advertising on Facebook myself, but I did hire someone in the past. I recently created a Shopify store named Jewel of Kent and was planning to run ads. However, my account has been disabled. I provided domain ownership for jewelofkent.com, Infomasters (UK) Ltd's certificate of limited company (under which Jewel of Kent will operate), my UK driving license, and a valid telephone number. I'm unsure why my account was disabled. I have struggled with online businesses in the past and am about to start a mentoring program with Kamil Sattar, so having a functioning Facebook Page for running ads is crucial. As a UK resident with British nationality, I can offer any necessary ID. I appreciate any help and guidance you can provide regarding this issue. Thank you for your assistance, K.K. Hayre

I recently faced an issue on Marketplace. I was selling a pair of Gucci sunglasses, and despite my assurance that they were authentic, I received a warning about their authenticity. I removed the listing, and things seemed fine until I found myself restricted from buying or selling on Facebook Marketplace. This has impacted my ability to make transactions and connect with people. It's been over a week since this restriction was put in place, and I'm unsure why it happened as I haven't violated any policies or had any reports made against me. I hope this situation can be resolved soon as I rely on Marketplace for my transactions.