Facebook Customer Service Issues

I'm having trouble logging into my account since I no longer have access to the old phone number linked to it. Even though it's asking for a login code sent to that number, I can't retrieve it. I'm unable to reset the account through email or contacts. Could Facebook please send me an email containing security questions or provide a temporary password for me to regain access?

My name is Donna Shaw Holbrook, the owner of Showtime Gentlemen’s Club in Mansfield, Ohio. Today, I encountered an issue with my Facebook account being restricted due to alleged nudity or sexual content posts. This is baffling to me as all content on my page is modestly presented. I have not personally viewed the posts in question, and I strive to operate my business in compliance with state regulations. It is alarming to see repeated reports against my account for content I did not upload. I fear the consequences of losing my Facebook presence, which is vital for promoting my business. I am seeking assistance in identifying the source of these false reports and resolving this ongoing problem. I suspect that a competing establishment, Top Hat, may be behind these actions to undermine my business. This situation has persisted for a year and a half, causing significant distress. I emphasize that I maintain a professional and lawful approach in my social media activities. I earnestly request your help in rectifying this situation and safeguarding my business on Facebook. Thank you for your attention and support. Sincerely, Donna Shaw Holbrook

Good afternoon, I attempted to contact customer support using the form for an appeal but have not received a response in nearly a week. My account, "João Pedro Loução," associated with the email "[redacted]," was initially blocked for "suspicious activity" and requested a photo for unlocking. Although I provided the photo, it seems the lighting was poor. The next morning, upon logging in, I found my account disabled and was instructed to appeal at the help center. I submitted my ID photos as requested but have not received the expected email promptly. I am seeking clarification on the matter and hoping for a resolution. Sincerely, João Pedro Duarte Loução.

Someone from Nigeria, with a traced IP address of [redacted].[redacted].[redacted].[redacted] belonging to Airtel Networks Limited, hacked my friend Rick Long's Facebook account. The hackers removed his profile picture, blocked all of Rick's Facebook friends, and replaced his contact information with theirs, making it difficult to locate the account through a simple search. I, Jeremy McCormick, also a Facebook friend blocked by the hackers, reported the hack to Facebook Messenger support. We live in Stockton, California, USA, and need urgent assistance in recovering Rick's hacked Facebook account.

I am trying to create a professional Facebook page under the name Sara Treasure with the email [redacted] I have tried different name variations but have been unable to use my own name. Additionally, my Facebook account linked to the mentioned email keeps getting disabled. I need this new Facebook page to separate it from my past and opinions, so I can link my business page. I would appreciate guidance on how to successfully set up this account, as I have been struggling with this for days. Thank you for your assistance.

Dear Facebook Team, I would like to bring to your attention an issue with the page titled Memories of a Broken Piñata. This page does not belong to me but to my biological mother, who is using it to post about my life without my permission. She often fabricates stories and behaves inappropriately. Despite my efforts to address this, the situation has escalated. She has a history of harassing my family, friends, and me, even going as far as posting private and inappropriate content. I have reported the issue, but it has not been resolved satisfactorily. I firmly believe this constitutes impersonation and violates Facebook's policies against fake accounts. I request the immediate removal of the page and any future pages created by her in my name. It is crucial that my privacy and online identity are respected. Your prompt attention to this matter would be greatly appreciated. Sincerely, KB

My Facebook account was temporarily disabled without any explanation. I only created this account in July. I discovered that my old Facebook, which I no longer use due to forgotten login details, has been hacked. The profile picture was changed to someone who is not me. Despite efforts to report the old account for closure, it remains active while my current account is disabled. I rely on my account to keep in touch with family and for babysitting communication, especially since I live far from home in Washington due to my husband's military service. Reactivating my personal account is crucial in order to maintain these connections accurately. Thank you for your assistance.

I have three Facebook accounts. One has many photos with a stereo and a car in the background, belongs to Michael Gebhart. Another account with no photo of me, but with an image of Tupac, also belongs to Michael Gebhart. I would like these two accounts deleted. The third account has pictures of my cat, me in college, and nicer images. Please keep that one active. Thank you for your help.

I noticed two unauthorized transactions on my account processed by Facebook via PayPal using my previously saved payment details without my consent. I have initiated a dispute through PayPal. Earlier today, I received a message from Facebook with a link, prompting me to confirm by ticking a box after reading the message. Sadly, after ticking the box, the message disappeared along with the links provided. I attempted to reach out to Facebook via phone, but they appear unreachable. The online help center was also inaccessible, leaving me with no viable means of contacting them.

I am having trouble accessing my Facebook account under the email [redacted] with the name Bae Kyung Mee. Despite my efforts to reset the password, I am not receiving any codes to the email address provided. I have attempted to verify my identity by submitting a photo ID, but I continue to receive emails stating that the photo cannot be used for verification, which is confusing as it clearly shows my face and information. I have been unable to find a contact number for Facebook customer support and would appreciate it if someone could reach out to me at [redacted] or via email at [redacted] I have been trying for two days to regain access to my account, but it seems to be blocked due to suspected malicious activity. Despite following the suggested steps on Facebook, I have had no success in resolving this issue.

Last Thursday, I had to factory reset my Samsung Galaxy Luna J3. When I turned it on, apps started downloading automatically. Once Facebook downloaded, it prompted me to enter my name and then asked for my phone number, which created a new account. My original account was created around [redacted] under [redacted], later changing to [redacted] The new account automatically linked my phone number. Despite trying to verify my identity using codes from friends like Braxton, Dee, and my father, and sending a picture as requested, it still says the account is compromised. I've been locked out of my old account, which I've had for years and also use for my business. I've tried everything to regain access, but I'm still unable to get into my account.

My Facebook account was disabled recently, and I'm unsure why. I had created this account in July, and I no longer use my old one due to forgotten login details. Someone hacked my old account from high school, where my profile picture was changed and reported, but it's still active. This personal account is essential for connecting with family, especially as I live far away due to my husband's military service. Please reactivate my personal account as I utilize it to stay in touch with family and contacts from my hometown in Searcy, Arkansas, and the families I babysit for. Thank you for your assistance.

My Facebook account was disabled, and I am unsure why. I just created it in July. A friend noticed that my old hacked account, which I don't use because I forgot the login details, has a different profile picture and is being used by someone else. My personal account, where I keep in touch with family and babysitting clients, is the one that got disabled, not the old one. It's important for me to have it reactivated to maintain these connections. My current Facebook name is Kayla Parrott. I'm 23 years old, turning 24 in October, currently residing in Washington due to my spouse's military service, but originally from Searcy, Arkansas.

My Facebook account, created in July, was disabled unexpectedly. Recently, a friend informed me that my old account, used in high school, was hacked. I struggle to access it due to forgotten login details. The hacker changed the profile picture to someone else. Despite friends reporting the old account, it remains active while my personal account is disabled. I rely on it to stay in touch with family 3,[redacted] miles away as I'm in Washington State due to my husband's military service. I also use it to communicate with families I babysit for in my hometown, Searcy, Arkansas. It's crucial for me to have my personal account, under the name Kayla Parrott, reactivated promptly.

I was blocked for a post that didn't contain anything inappropriate. There are scammers with multiple profiles not being removed. I reported them, but no action was taken. After contacting support, they apologized and said my post didn't violate their standards and would unblock me. However, when I called a number provided, they asked me to buy a $[redacted] Google card, a common scam tactic. It seems like there are employees involved in scamming too. My account was even hacked multiple times last year. It's frustrating to be blocked for no reason from posting or even replying on Facebook.

Hello, I believe my pages have been hacked or taken over by someone else. Could you please assist in deleting these accounts for me? The first account, account number [redacted], cannot be deleted. The second account, account number [redacted], was deleted on August 17, [redacted]. Unfortunately, Facebook does not send copies of downloads. I suspect that an individual working within the Facebook network has taken control of both my Facebook accounts as the settings keep changing. I am unable to delete my second account, and I have noticed comments being made without my knowledge on my page. This person has set it up so that I must identify myself when posting political content and has removed the account deletion option. I do not post political content and want this person blocked from my accounts due to privacy concerns.

Hello, I recently received a notification from Facebook regarding a picture that goes against their nudity policies. While I understand and accept their decision, what bothers me is that the specific photo was posted approximately 5 years ago, which raises the question of why it took so long for them to address it. I am willing to comply with their rules, but I find it concerning that it went unnoticed for so long. I would appreciate it if Facebook could review other pictures I shared around the same time to ensure compliance with their guidelines. I do not have the exact date of the posts in question, so I am unable to locate and remove them myself. I am sharing my thoughts here without expecting a response, just hoping that Facebook takes the necessary actions. Thank you for your attention to this matter. :-)

My account got deleted because my soon-to-be former spouse accused me of being inappropriate. I had the account since ***, but she somehow gained access and used it to possibly cause trouble. I've simply used Facebook to connect with loved ones, never for anything harmful. It's unfair that she could have taken advantage of my account. I hope Facebook can address this situation fairly and help resolve it.

I have been a user since [redacted] with the email [redacted] and phone number [redacted]. I no longer have access to them and don't want to create a new account as all my precious photos and friends are on there. It's my birthday today, and I was really looking forward to reading my posts. I've been trying for a week but had trouble with the verification code on my new phone. I changed all my passwords when my ex was accessing my accounts, and I thought I had resolved everything. My new phone number is [redacted], and my current email is [redacted] I'd like to update my password without creating a new one as I struggle with remembering them. I can provide more information to verify my identity if needed as I've been trying desperately for a week. It was also logged into my iPad, but I removed it before leaving my ex's house, which may be why I can't access it now. Sincerely, Valerie K.

Hello, I previously had two Facebook pages, a personal profile merged with a business page under my name, Alan Rhody. Frustrated with changes on Facebook, I deleted both accounts. Later, I created a new page and account as Alan Rhody Kohnhorst. Facing more confusion, I also deleted this account. Upon a search, I found my old Alan Rhody Kohnhorst page but it was frozen. I attempted to start new pages (Alan Rhody, Alan Rhody Songs & Art, Rhody Songs & Art) but faced issues with drafts and business settings. I want to reactivate my original page with friends and content. Trying to navigate Facebook's help sections has been unhelpful. My goal is to restore my old page and delete the new attempts. Any assistance would be appreciated. Thank you, Alan Rhody.