Facebook Customer Service Issues

Dear Forum Members, I am seeking advice regarding a distressing situation. Recently, I am falsely accused of posting inappropriate content on my Instagram meme account, @halaliistan, which was supposedly related to child pornography. On 22/01/[redacted] at 2:46 AM, a post was made on my account without my knowledge or consent. This has led to a police raid at my home on 27/11/[redacted] in Germany. Instagram allegedly informed the authorities that either my father or I were responsible, which is untrue. The post in question was actually made by a private account, not mine. I am pleading with Instagram to thoroughly investigate and provide concrete evidence to the German Police in Landkreis Emmendingen that I am innocent in this matter. I am attaching a document from the German Authorities as evidence of this wrongful accusation. Your insights and suggestions on how to resolve this urgent matter would be greatly appreciated. Thank you for your understanding. Warm regards, Muhammad Y. (Admin 1 on @halaliistan)

Hi, I hope all is well. I am a 16-year-old named Muhammad. Recently, my Instagram meme account, @halaliistan, was accused of posting inappropriate content on 22.01.[redacted] at 2:46 AM. On 27/11/[redacted], German Police conducted a search at my house, suspecting my involvement in Child pornography. Instagram allegedly implicated my family (specifically, my dad or me) in the incident. I want to clarify that I did not post any inappropriate content, nor do I condone it. The specific post in question was made by a private account unrelated to me. I am urging Instagram to manually review their statement and provide concrete evidence to the police in Germany (Landkreis Emmendingen) to clarify my innocence. I have also attached a document from the German Authorities. Your prompt assistance in this matter would be greatly appreciated. Best regards, Muhammad Irtiza Yousaf Anwar (Admin 1 on @halaliistan)

I am Terry S., and I recently came across an old Facebook account of mine that I no longer use. I want to deactivate this account and have initiated the account recovery process. I have access to the email associated with the account ([redacted]) and followed the steps provided by Facebook. After uploading my photo ID, I received an email with a link to complete the recovery process, which included a code to set as my new password. However, when I tried to log in using the code and the link, my computer indicated that the password was incorrect. Before starting the recovery process, I was able to change my password successfully, but now Facebook is requesting that I verify my ownership with the help of friends. I am willing to take any necessary steps to prove my identity and gain access to the account for deletion.

Hello Facebook Team, I am reaching out regarding an issue with the reporting system on Facebook. There seems to be a problem where certain individuals, out of personal vendetta, are falsely reporting good people's accounts without valid reasons. This is causing distress to the affected users as their accounts are being wrongfully suspended. It appears that there is a group of individuals misusing the reporting feature to seek personal vengeance. Facebook's team seems to be accepting these reports without verifying the authenticity of the claims. This has led to genuine users being unjustly blocked from using Facebook. I urge the Facebook team to investigate these matters thoroughly and take appropriate actions against those who are misusing the platform. It is crucial to protect the integrity of Facebook and ensure that users are not unfairly targeted. I kindly request the Facebook team to review my account, as my profile and photos are genuine. I trust that you will rectify this situation promptly. Thank you for your attention to this matter.

This morning, I successfully logged into my Facebook account under the email address [redacted] This email has been used as my recovery email for a while. The account is under my name and linked to my phone number +[redacted]40 from Morocco. I am known as abderrahmane al azhari on Facebook as Moulay Abderrahmane el azhari. I am puzzled as to why I am now unable to access my account. I have always been careful not to share any inappropriate content due to having family members in my friend list. I suspect the issue might be related to me starting my own YouTube/Twitch channel. Unfortunately, it seems like some individuals may have reported me unfairly. I am optimistic that my account will be reactivated soon, as it is essential for me to connect with my contacts and share my live streams and videos. I am confident that I have not violated any rules. Thank you.

I have encountered issues with two separate Facebook accounts being disabled without any explanation. The first account was associated with [redacted] and included my music page "Jemerson Flynn Music" and my art page. The reason behind its deactivation remains unknown. Recently, my new Facebook page "Jemerson Flynn" linked to [redacted] was also disabled without justification, along with my music page "Jeme Flynn Music." I suspect the lack of purchasing ads for my music business pages or a possible hacking incident. Moreover, my Instagram page has been disabled as well. The repercussions are severe, as I am unable to reconnect with my relatives and fans across the globe, as Facebook serves as our primary means of communication. I assure you that I have not engaged in any illicit activities or threats. It is imperative for both of my accounts to be reinstated promptly to restore communication with family members and fans who rely on Facebook for staying in touch.

Over a year ago, I discovered certain groups associated with my Facebook profile being managed by someone else who was receiving small payments periodically. I took steps to rectify the situation by changing my password and deleting the groups. However, I am still receiving notifications regarding unsuccessful attempts to make charges on my profile. Is there a way to create a new account while retaining all my friends, chats, and other data?

Subject: Assistance Needed with Disabled Facebook Account Dear Support Team, I am reaching out for assistance regarding the recent disabling of my Facebook account on [date, year]. The account was disabled after I received a video with sensitive content from a friend on Facebook, which I did not condone. Due to this, my Instagram and Whatsapp accounts have also been disabled. I heavily rely on Whatsapp to communicate with my elderly parents and family members living abroad. Restoring access to my accounts is crucial for maintaining these connections. I am committed to adhering to Facebook's guidelines moving forward. I kindly request your help in resolving this matter promptly. Warm regards, Daniele La Verde

My friend is experiencing issues with her Facebook account, and I'm trying to assist her in resolving this matter. She is unable to access her account and is prompted to verify her identity through a text message code sent to her phone, which is challenging because she no longer has access to the phone number associated with her account. Additionally, when I look at our private messages, they appear to have been removed, citing reasons such as spam or abusive content. Furthermore, her account seems to have been deactivated. Any help or guidance on this situation would be greatly appreciated. Thank you for your attention to this matter.

I've encountered a frustrating issue with my Facebook accounts. Since my first account, I've faced continuous logouts and blocks. Facebook requests a photo of my face for verification, but even after submission, there's no response. I've tried using different emails, phone numbers, and photos, yet the problem persists across multiple accounts over the past 2 months. Repeating this cycle of getting locked out and creating new accounts is tiresome. I seek assistance to resolve this persistent problem and regain access to my original account.

I'm surprised that Facebook blocked me during Thanksgiving for a comment I made in a debate. It's frustrating to be censored for expressing my views. I believe social media platforms should focus on serious issues like human trafficking and terrorism, not moderate debates. Please reconsider and unlock my Facebook account. I'm currently on the first day of a 7-day restriction. Thank you.

I have struggled with frequent account issues on Facebook, leading me to create multiple accounts with different emails. Despite following the verification steps, including submitting a photo for identity confirmation, I face continuous blocks and inability to access any of my prior accounts. I have tried using new phone numbers, various emails, and even different photos, but to no avail. I seek assistance in resolving this recurring problem promptly as I am tired of constantly creating new accounts only to encounter the same blocking issue. I implore Facebook to aid me in regaining access to my original account and provide clarification on why this obstacle persists. I affirm that my actions on the platform have been appropriate, and I simply wish to remedy this situation promptly.

My personal account was disabled today, and I am devastated as it contains all our family photos and memories, including those of two recently deceased family members. Additionally, it was linked to our business pages for D&D Renovations. This is our source of income, and we weren't given a warning or an explanation for the disablement. I can provide all necessary identification for our business, including registration papers and tax numbers. We rely on this platform for our livelihood, and the loss of access is affecting us greatly. I am willing to cooperate to resolve any issues but need more information on why this happened. You can reach me at [redacted] or [redacted] Alternatively, please contact Craig at [redacted] or myself, Amanda, at [redacted]. It's unjust that our family's memories and business are in jeopardy without a clear reason. Your prompt response would be greatly appreciated.

My personal account was unexpectedly disabled today, and I am very upset because I have precious family photos and memories stored there. Unfortunately, I recently lost two family members, and their photos and obituaries are also on the account. This situation is distressing as the account was associated with my businesses, D&D Renovation's Plus More and 'renovationsdd'. These pages are vital for our income, and I can provide all the necessary business registration and tax documents for verification purposes. I'm unsure of the cause of the account deactivation and would like some clarification. I am willing to cooperate and make things right if any mistakes were made unknowingly. You can reach out to me at [redacted] or [redacted] Alternatively, you can call Craig at [redacted] or myself, Amanda, at [redacted]. This issue is not only affecting our livelihood but also our cherished family memories. I am eager to understand the reason behind this action and would appreciate a prompt response.

I received a notification from Facebook stating that my account has been disabled due to suspicious activity. They requested a selfie for verification, which I promptly provided. Despite this, I am still unable to access my Facebook account or Messenger. When attempting to log in, a message states that I cannot use Facebook at the moment as they review my picture. This situation is worrisome as many of my photos are stored there and not backed up elsewhere. I have not posted anything that breaches community standards, so I am confused by this action. Please, can I have my account reinstated? It is my primary way of staying in touch with family and friends who are not local.

My aunt's Facebook account got hacked by a stranger who changed the password, email, and phone number. Despite contacting Facebook for help, she didn't receive a response. She then created a new account, which was disabled for being considered a fake or a duplicate, while the actual duplicate account remains active. When attempting to recover her original account with the phone number, she found out the number was linked to the disabled second account. The hacked account now has a different unknown phone number attached to it. With no access to the account, her photos, including those of my minor children and me, are still visible. Unsure who might have access to the account or the images, I tried reporting the privacy breach, but it didn't violate Facebook's guidelines. Also, reporting the fake profile image of a woman who is not my aunt didn't result in action. Feeling at a loss with a fake, stolen profile controlled by an unknown person.

Hello! I recently encountered issues with my Facebook account that is linked to a Business Manager account I used in a previous job. Despite not violating any policies, I've been repeatedly locked out of my account and unable to access Facebook Manager, crucial for my current work. I've had to create multiple new accounts due to this issue, only to face the same login problems. Even after complying with security measures like entering codes sent to my phone, I'm still unable to regain access. My latest account was disabled for review, and it has been challenging to regain access within 24 hours as promised. I'm seeking assistance to resolve this matter promptly as it's impacting my ability to perform my job efficiently. Your help in resolving this matter would be greatly appreciated.

My Facebook posts are not appearing on my friends' feed, likely because I am unable to post in groups for 3 months, and there may be other restrictions I am unaware of. I have changed my Facebook password in case my account was hacked and someone got me banned. I rely on visibility to my friends and business connections for my livelihood, as Facebook is essential for my skydiving business where I teach advanced techniques and safety practices. My income has ceased since my account went silent a few weeks ago. Please restore my account to good standing so I can get back to normal. Thank you for your assistance. Sincerely, Brian G.

I purchased The Printing Zone business several months ago. On Facebook, my personal account is under Graham Light. Unfortunately, a linked account, rather than a separate business account, was created. The original The Printing Zone page, which hasn't been active since [redacted], still exists. I left comments addressing the previous owner's poor service and have since apologized, but I can't reach them by phone. These interactions occurred between July and August of [redacted]. My requests are: 1. Close the inactive The Printing Zone account to avoid confusion for customers. 2. Help me set up a new dedicated Facebook account for The Printing Zone. 3. Transfer all photos, reviews, and groups to the new page promptly. This matter is time-sensitive, and I appreciate your urgent attention to this issue. Thank you in advance.

While traveling in the Philippines, I encountered an issue with my Facebook account that required verification. Despite entering the code, I was unable to progress as I did not receive a subsequent code for the next step. The system kept prompting me to enter a code that was not sent, and I was unable to find any way to request further assistance. Due to this issue, my account appears to be restricted or suspended, as I am receiving an error message related to limitations on account activity. Unfortunately, despite my efforts, I have been unsuccessful in resolving this matter and my account is currently inaccessible, rendering my content invisible to others. If anyone has experienced a similar problem or has any suggestions on how to address this issue, I would greatly appreciate the assistance.