Facebook Customer Service Issues

My account was hacked, and I created a new one, but both got hacked again. My email got deleted from Google, and now when I try to access it, it shows server corruption. I'm unable to use the friends and code settings because my friends fear being hacked too. I have proof via screenshots of both my email and Facebook being hacked. My identity is compromised, and I urgently need assistance. I have a temporary email address and my phone number is [redacted]. I possess screenshots and a photo of the hacker. I already reported the incident to the police and seek support. I have evidence to share; please advise on where to send it. Thank you. My name is Marian Stath, previously known as Mary Goulter. Both accounts were linked to my original and main email, [redacted] Your help is appreciated.

A few days ago, I received an email from Facebook alerting me that someone had accessed my account with a different email. After resetting my password, I now need a 6-digit confirmation code to log back in. The issue is that the code is sent via text, but I haven't received it despite numerous attempts. I suspect the hacker changed the phone number linked to the account. Although I can still receive emails from Facebook, I am unable to login due to the missing code. I seek guidance on what steps to take next to regain access to my account. Your help is appreciated.

I am experiencing difficulties with accessing Facebook, and now I am having issues with resetting my password. I have been informed that there have been too many attempts. I haven't received the code needed for login despite trying various methods like approving from another device and receiving text message codes. It has been over 36 hours of trying to regain access. I did receive a 6-digit code after 24 hours, but it seemed to have expired by then. Currently, I am facing a message stating that I have been trying too hard or too often. Could there be an alternative method to bypass this incessant two-stage access code sending process? It seems to be causing more trouble than assistance. Michael R. hommedespere[at]gmail.com 87 Queenstown Road Auckland [redacted] New Zealand

Someone has blocked me on Facebook for no reason - they must be anti-Trump. This is frustrating because there was no valid reason for it. I wish I could find them and address this issue. It's hypocritical behavior like this that can sometimes lead to extreme reactions. Whoever unjustly blocked me is fortunate that I am a god-fearing individual as karma will eventually catch up with them. I only post content on Facebook that supports and protects women and children in America, regardless of their race. I stay away from all the unnecessary drama on social media, and being blocked will not change who I am as a man. Rest assured, I will always stand up for those in need and protect the vulnerable in our society.

Hello, I am having difficulties connecting to Facebook Help Center, so I am reaching out here for assistance. I previously had a Facebook account under the name Teena Elizabeth Chacko, which I permanently deleted a couple of years ago. Recently, while trying to log in using a different account, I unintentionally accessed Facebook through my primary Gmail ID. Shortly after logging in, I received a notification stating my account was temporarily blocked due to suspicious activity. I promptly followed the instructions to submit an ID for identity verification. I have the following inquiries: 1. How was I able to access an account I had deleted years ago, considering Facebook's policy that deleted accounts cannot be recovered? 2. Despite my profile being temporarily blocked, it is still visible to others. Is this normal? 3. When can I anticipate regaining access to my account as I intend to delete it permanently? I'm hoping for a prompt resolution to this matter. Thank you, Teena Elizabeth Chacko

I have been restricted on Facebook until the end of February [redacted], seemingly due to posting about events related to the Texas premiere of Witness at Tornillo, a documentary in which I appeared. I am a proficient typist and tend to work quickly. The groups I am a part of, including my private pages for The Resistance Choir of South Central Texas, The Resistance Songbook of South Central Texas, and the Witness Tornillo Target MPP page, all restricted me. This includes a crucial event preparation for 1/12/20. I am involved in these pages regularly, and this is hindering my ability to plan for upcoming charitable events and Holiday festivities. Interestingly, my Choir's public page, Fans of The Resistance Choir of South Central Texas, is still accessible. I believe it's due to me previously paying Facebook to promote the Choir. I urgently need this Facebook restriction to be lifted as there are potential Choir members waiting to join, and I can't interact with them.

My account got disabled due to using the word "omo" in an old post where I was selling rejected stock that is no longer available. I tried reaching out to Uniliver with no response yet. My personal account and new business page, Monate Water, are interlinked, making it challenging for me to create a new account. I have a lot of personal photos and important data on the account, so I hope it can be reopened. If not, I may have to delete it, which is disheartening since my contact information is tied to it.

I'm seeking urgent account confirmation. Recently, I created a new Facebook account that got flagged for suspicious activity merely because I was adding friends at a higher rate due to it being a new account. Facebook requested a photo for verification against my profile pictures. However, since my profile is new, it only has one picture, and I fear it may lead to rejection. I mistakenly uploaded a photo with another person, which I understand was wrong. Now, I can't find an option to correct it, and I'm hesitant to wait for a possible rejection and have to endure another three-day wait for a resubmission. Facebook is critical for me to keep in touch with loved ones, and this delay has been frustrating.

My Facebook account has been hacked, and despite trying various methods to recover it, I couldn't access my old email where the password reset was being sent. When I clicked on "no longer have access to these," it led me to a page unable to verify my identity, only offering to create a new account. Despite updating my email and phone number after a previous hack, those options weren't available for recovery. The hacker changed my name and profile picture, leaving me unable to regain control. I received an email from Facebook notifying me of the suspicious login but sent it to my updated email. I'm hoping to regain my account and assess if any unauthorized activities have occurred. Thank you.

At 8:42 am on July 26, [redacted], I accidentally reported someone for pretending to be me, intending to change my name on Facebook to include my full name. However, I mistakenly disabled my account. I set up two accounts, one for my K-pop updates on Exo (now disabled) and another for my personal student life. I understand the policy against multiple accounts, but many people have backups, right? I recently learned from a friend that it might be possible to recover my disabled account. I am willing to provide screenshots from both of my email accounts as proof of ownership. Thank you and have a blessed day. - H. J. Escamillas

Hello, My name is Himesh Kaushal, and I live in Mohali, Punjab. Last Saturday (9/11/19), someone hacked my mother's Facebook account ([redacted]) and sent messages to all our relatives and friends pretending to be her. They even shared their bank account details ([redacted]23, IFSC CODE PYTM [redacted], and the name of the person is Sanjay Saket) asking for money to be deposited into this Paytm account. Many relatives contacted us as a result. Upon checking, it was confirmed the account was hacked, and requests for money were sent to many people. I kindly request your assistance in investigating and preventing such fraud on your platform. We have also filed a complaint with our local police station and the online fraud department. Please help us identify the perpetrator behind these fraudulent activities. You can reach me at [redacted]. Thank you for your prompt attention to this matter.

Dear Team, I, Manoj Kumar (Manu), am a Tamil serial actor. I have shared only the photos and videos of the scenes that I have acted in my Telugu serial, "Vandhaal Sridevi," on Colors Tamil. My Facebook account, which contains all my media directors' contacts, has been disabled, making it impossible for me to reach out to them for acting opportunities and progress in the film industry. I am willing to remove any offending content to have my account reinstated. Sharing photos and videos was not my intention to violate copyrights. I have appeared in television serials produced by the same company whose copyrights were breached. I apologize for my mistakes and ensure it will not happen again. Kindly consider my request and reactivate my account promptly. Your assistance is greatly appreciated. Sincerely, Manoj Kumar B

Hello Facebook Team, I am Manoj Kumar, known as Manu, a Tamil serial actor. I only shared photos and videos of scenes from the Tamil serial "Vandhaal Sridevi" on Colors Tamil where I have acted. My Facebook account was disabled, preventing me from contacting my media directors for acting opportunities. This setback hindered my progress in the film industry. I am ready to remove any inappropriate content to have my account reinstated. I did not intend to infringe on any copyrights by sharing my work. I have acted in television serials produced by the same company whose copyrights were affected. I apologize for my mistakes and assure they won't happen again. I kindly request the reactivation of my account promptly. Your cooperation is highly appreciated. Thank you. Sincerely, Manoj Kumar B

I used to have a Facebook account under the name Sanjida ShiShir, which I created 3 years ago. Recently, I changed the phone number associated with that account, forgetting that my other account, Sanjida Sanju, used the same number for two-factor authentication. When I tried to reset the password for Sanjida ShiShir, it kept changing the password for Sanjida Sanju instead. After numerous failed attempts, I tried recovering my account using my phone number and found both Sanjida ShiShir and Sanjida Sanju linked to it. I selected Sanjida ShiShir, changed the password, and then deleted Sanjida Sanju in hopes of resolving the issue. Due to exams, I deactivated Sanjida ShiShir but now I can't log back in, as Facebook states, "This number doesn't match any existing account." Sanjida ShiShir is my primary account, and I've never had any problems until now. It's my only account, and it's linked to my Free Fire ID at level 50. I desperately need help to recover my account.

My Facebook account, Lee Aiting, was hacked on November 10, [redacted], at 3 am. The hacker tricked me into giving away my phone number through an Instagram message, pretending to be a friend. They asked for a code from Facebook which I unknowingly provided, thinking it was harmless. Unfortunately, my account is linked to my old email, [redacted], which I can no longer access to change the password. The hacker took over my account and messaged all my friends asking for their numbers. I had to notify everyone in my contacts who are also my Facebook friends to report the issue. I really need to recover my account since it holds important memories like my children's photo albums from the past 7 years. Your assistance is greatly appreciated. Thank you.

I am seeking help to regain access to my girlfriend's Facebook account, which has been locked by Facebook. Today, we attempted to log in but were met with a message stating that the login was unauthorized. We've tried to reset the password using the cell phone number and email associated with the account but we were still prompted for identity confirmation. Facebook provides two options for verification: 1. Confirming through other devices previously used to log in. 2. Identifying images of friends (however, this option is currently unavailable due to the hourly limit being exceeded). As her account is crucial for her work and other important matters, we are eager to resolve this issue and regain access. Thank you for any assistance you can provide.

Subject: Urgent Help Needed - Fake Profile of My Sister on Facebook Dear Sir, I am writing to bring a concerning matter to your attention. I recently came across a fake Facebook profile using my sister's name and details. My sister, Anjali Kumari, is a victim of identity theft on social media, and this has caused distress to our family. As a hardworking member of a respected family in our village, this incident has put our reputation at risk. My name is Sanny Kumar, and I come from a humble background. My father is a farmer, and we cherish our family values. Anjali, being an Indian daughter, deserves to have her privacy and rights protected. The imposter behind this fake profile has caused her great distress and we fear for her well-being. I urge your prompt assistance in locating and removing the fraudulent account on Facebook to safeguard my sister and prevent any further harm to our family's reputation. Your urgent action in this matter is greatly appreciated. Yours faithfully, Sanny Kumar

Dear Sir, I am writing to bring a concerning matter to your attention. I recently came across a Facebook profile that belongs to my sister, Anjali Kumari. Regrettably, an individual has created a fake profile using her name, photo, and other personal information. This misuse of her identity has not only put our family's reputation at risk but has also impacted my sister's well-being. As Sanny Kumar, hailing from a humble background with my father being a farmer, our family holds a respected status in our village. However, the creation of this fake profile has caused distress and depression for my sister, severely affecting her mental health. I implore you to help safeguard my sister from any potential harm by removing the fraudulent Facebook profile and identifying the person responsible for this deceit. Yours faithfully, Sanny Kumar Identity of involved person: Anjali Kumari from Brindaban.

I signed up for a Facebook account to promote my small online dropshipping business. Everything was running smoothly until yesterday when I began receiving a notification requesting me to refresh my screen while using my Facebook Ads account. Upon refreshing, it asked for my phone number, which I promptly added. It worked briefly before the issue recurred, this time asking for a picture upload. I complied, but it has been nearly 24 hours now, and my account remains locked. They mentioned it's for security reasons, but I am unsure of what triggered this. I have been advertising a necklace with a chihuahua pendant and can't fathom why it raised a security concern.

Recently, I have noticed a significant increase in users encountering the "Too many redirects" error on Audience Insights in November [redacted]. Despite attempting various troubleshooting steps like clearing browsing data or using different browsers, the issue seems to persist. Interestingly, some students have mentioned that switching to a different Facebook account allows them to access Audience Insights successfully. This issue is impacting users across different operating systems and browsers, including Windows and Mac computers on Chrome, Safari, Firefox, and Internet Explorer. The severity of this problem has led me to consider advising students to explore alternative online advertising platforms due to the lack of technical support from Facebook.