Facebook Customer Service Issues

On October 5th, [redacted], my Facebook account was hacked by someone posing as a government grant agent using a fake account. Despite my numerous attempts to seek help through the provided links, emailing addresses, and contacting Mark Zuckerberg and Facebook administrators, the issue persists. I have reported the situation multiple times, submitting various screenshots to document the hacker's activities, including contacting my friends, family, and business clients under my identity. I have also supplied countless documents for verification purposes and reached out to regulatory bodies like the FCC, FTC, and even government agencies, but have yet to receive assistance. The hacker's actions have resulted in severe financial losses and harm to my reputation and makeup business clientele. Considering legal action due to the lack of resolution, I am distressed as my Facebook account, groups, and business pages remain compromised. I urgently seek help in resolving this distressing situation.

I am facing an issue with my Facebook accounts being blocked. I have five accounts and I am unable to access them as Facebook claims I am using different devices, even though I only have one - my ISO tablet. This problem arose while I was on vacation and I have followed all necessary steps. Currently, only my main account remains unblocked, but I fear it might get blocked too. All of my accounts are currently locked out.

I manage a small business and run ads on my Facebook business page. We have a five-star rating. Recently, an ex-employee, Deniece Church, left and started spreading false information about me online, accusing me of stealing her oil blends. Her posts are inconsistent and damaging to my business. Despite reporting them to social media platforms, they have not been removed. I've contacted a lawyer for a cease and desist letter, but I'm seeking help to have these posts taken down from her personal and business pages, Mooncasters. Any assistance would be appreciated. Thank you. - Connie Turner

Hello everyone, I have established a Facebook page for my brand, AK Cotton Wear. I began adding friends, uploading photos, creating a shop, and posting product images on the business page, which is separate from my personal account with a different email address. When prompted, I provided my cell number - the same one linked to my personal account - and entered the received code on my business account. Facebook requested a photo, and I submitted the business logo. I received a message that my submission is under review. Since then, my business page has become invisible, and I am unable to log in.

I accidentally enabled 2-factor authentication on my Facebook account, which led to me changing my password and getting logged out of all my devices. I'm struggling to find a way to retrieve the codes needed to log back in as the SMS verification is not working with my phone number. I have exhausted all available options and resources for account recovery. It is crucial for my business that I regain access to my account as soon as possible.

I recently upgraded to an iPhone 11 and I'm having trouble logging into Facebook because it's asking for my old email that I no longer have access to. I can't remember the password either. Despite having my current phone number associated with my Facebook account, I'm not receiving the password reset codes. I really need to access my account as I've had it for 9 years and it contains many photos I want to keep. If there's a way for me to verify my identity and receive a password reset code, I would greatly appreciate it.

I believe my communication is being intercepted before reaching Facebook. This is extremely concerning since I received threats and am feeling frustrated. I suspect individuals are using a Linux system like Kali to disrupt my Facebook activity. Facebook's lack of phone support makes it difficult to address these issues promptly. The amount of ads I receive on Facebook keeps increasing, and the situation is escalating daily. I urgently need assistance with this matter.

Around six months ago, Facebook disabled one of my two accounts without any clear explanation. The disabled account belonged to a band of mine, which I seldom used compared to my personal account. I feel frustrated because I did not violate any rules, yet they shut it down without providing a reason. Despite my attempts to contact them several times, I have not received any response from Facebook regarding this matter. I wish they would at least clarify the cause behind disabling the account.

My account has been disabled, and I was informed that I violated community standards. I am unsure which specific standards I breached. I have submitted my driver's license but have not received any response yet. Being new to social media, I am still learning how the system works. Reactivating my account is crucial as it is linked to several other accounts that I cannot reach without Facebook. I just need clarity on what went wrong, and I am eager to rectify it. Please reactivate my account at your earliest convenience. Thank you.

I was recently engaged in a dialogue on Facebook with a group of individuals regarding a post. Despite some disagreement, I expressed my views. Subsequently, I received a message from Facebook stating there was an issue with a comment I made. I made the remark in response to being called derogatory names, including "cracker." I replied in kind to confront the situation. I find it unfair that I am now being reprimanded for my reaction while the initial offensive behavior directed at me is overlooked. I am frustrated by the double standard that seems to allow certain groups to say and do as they please, but when a white person responds, they face consequences. If Facebook proceeds to take action against my account, I, along with others, will consider discontinuing the use of the platform. The situation is exasperating as I was the target of offensive language without repercussions, yet my retaliatory remark is being scrutinized.

I'm experiencing trouble accessing my Facebook account. I attempted to log in using my phone number ([redacted]) and email address ([redacted]), but was unsuccessful. The email I originally used, [redacted], is no longer active. I would appreciate any assistance in recovering my account. Currently, my name is Marsha Losey, but I have also gone by Marsha Rogers and Marsha Borger due to marriage. Thank you for your help.

Hello Facebook team, I am writing to inquire about the recent disabling of my account. I am seeking clarification on the specific reason my account was disabled. I want to emphasize that if I shared any content that goes against Facebook's terms and conditions, it was unintentional and a mistake on my part. I assure you that I respect and adhere to Facebook's guidelines. I kindly request that my account be reactivated promptly. I am eagerly awaiting your response. Thank you for your attention to this matter. Sincerely, [initials]

About a year ago, my account became locked, and I have been attempting to regain access to it ever since. There are messages from my late friend that I cannot retrieve from my messenger, and pictures that are now inaccessible. The password was altered, and the emails and mobile numbers associated with the account have also changed. I only have access to one email linked to the account, but cannot retrieve it. I am eager to regain access to my old account. Your assistance in this matter would be greatly appreciated.

I am unable to access my Facebook account that I've had since [redacted]. I changed my phone number this year when I switched cell phone providers, and had two-step verification enabled. As a result, I'm now unable to verify my identity. I've attempted to submit photos of my ID, but to no avail. Logging in on various devices hasn't helped as none are recognized. Despite multiple emails, I have yet to receive a response from their support team.

I've been unable to access my Facebook and Messenger accounts for a few days due to a security check. I'm still waiting for the confirmation code, but I haven't received it yet. While I understand the importance of security measures, not being able to get any assistance during this process is frustrating. It feels like there should be better support in place for situations like this, rather than just inconveniencing users.

A few weeks ago, I got suspended from Facebook for breaching the community standards. Since then, I can't access my FB page because they keep asking for a photo ID. Despite providing various clear pictures of myself, I keep receiving the same response stating that the photos are not acceptable. I'm not sure why the images are being rejected. I'm looking for clarification and assistance with this matter. You can reach me at [redacted] or [redacted]. Your help resolving this issue is greatly appreciated. Thank you. - Timothy Smith

Hello Facebook support team. Today, I attempted to access my account but was notified that it has been disabled. Even after submitting my personal ID, I received a message saying it's disabled permanently. I suspect my account was hacked due to a weak password. The hacker may have posted inappropriate content leading to the block. I rely on my Facebook account linked to Instagram, and losing it would be disappointing. Kindly assist me in resolving this issue. Thank you.

I am trying to contact a man who witnessed a car accident I was involved in, and I believe I found him on Facebook. I need his statement for my upcoming case in December. However, I can't message him since we are not friends on Facebook, and sending a friend request might not work. He hasn't responded to the insurance adjuster or the highway patrol officer's requests either. I would like him to consider writing an affidavit, which I can provide the form for. I am hoping Facebook can allow me to message him in this urgent situation. My Facebook page is under Gauri Bux, also known as Lois Buxbaum.

Hello Facebook support, today I tried to access my account but discovered it has been disabled. I submitted my personal ID, but received a message stating it was permanently disabled. I suspect my weak password allowed someone to hack my account and post inappropriate content, resulting in the block. I am worried because my Facebook account is linked to Instagram. Please assist me in resolving this issue.

Dear Facebook team, I urgently need to contact the court because someone has created fake accounts using mine and my deceased ex-wife's names with inappropriate content. Please delete all the accounts associated with my names: Abdulkerim K Turkan, Tony Turkan, and Jaime Hostetter. The use of our names and personal information is upsetting and unacceptable. I have become a U.S. citizen with a new name, Scott Anthony Turkan, and I want all variations of my name removed from Facebook, including Scott Turkan and Scott A. Turkan. The fake accounts using my identity and my late ex-wife's photos need to be taken down promptly. If this issue is not resolved within the next 15 days, I will have to seek legal assistance. Thank you for your attention to this matter. Scott Anthony Turkan.