Chime Customer Service Issues

I am attempting to create a new Chime account as my previous account got deleted while I was incarcerated for a year. I am hoping to open a new account as Chime is the best bank option for me. However, I am having trouble creating the account as it gets stuck after selecting a username and password. I would like to use my email as the primary contact for this new Chime account. Additionally, if possible, I would appreciate it if a secured card could be included to help improve my credit score. Thank you, Lance

I have two issues I need assistance with. Firstly, I have an invoice for a security deposit at a Hyatt Hotel that should have been refunded to my account as the hotel has confirmed I do not owe them anything. The pending transaction needs to be cleared, and the money should be returned to my account promptly. Secondly, I made a mobile upload early this morning, and the funds have not yet been cleared. The information stated it would be processed before 8 o’clock tonight. I would appreciate an estimated timeframe for when this transaction will be completed.

I've had a Che account for many years, always in good standing, including using the spot me feature. Unfortunately, I was logged out of that account and couldn't access it anymore. They helped me create a new account with a different email. I'm confused as to why I can no longer borrow from this new account when I could from my previous one. Nothing has changed, as I'm self-employed and don't have direct deposits.

My name is Janine D. I've been trying to access my funds. After emailing them for security verification, I was told any owed money would be collected, and the remaining balance would be sent via check in 30 days. It's been over 30 days, and I haven't received the money. Moreover, I can't access my account.

Hello, I have been unable to locate my card recently, and I need assistance accessing my online account as I do not recall any of my login details. My name is Latresha Klugs, and my date of birth is May 20, [redacted]. The last four digits of my Social Security number are [redacted]. I believe I may have used either [redacted] or [redacted] as my email, although I am uncertain if my account is still active. I kindly request your help in verifying this information. If my account is active, I wish to update my email and phone number, as well as obtain my account and routing numbers. I have attempted this multiple times without success. Restoring access to my account is crucial to me. Thank you for your assistance. Sincerely, Latresha Klugs.

I am currently in the Philippines and in need of accessing my virtual card from my Chime account since my hard card will arrive in October. However, I encountered an issue when trying to log in; it doesn't accept the last 4 digits of my social security number and primary account. I also need to update my phone number in my account. Thank you for your assistance. -James

I am experiencing difficulty regaining access to my Chime account. It has been a few years since I last logged in, causing me to forget my password. Unfortunately, my email and phone number associated with the account have been changed, so I am unable to receive any verification or correspondence using the old contact information. Despite multiple phone calls and emails to Chime, the responses I receive only direct me to update my information through the Chime app, which I cannot access due to being locked out of my account. I have provided necessary documents such as my ID and SSN to prove my identity. I have reiterated my new email address to them, but they have not updated it in their system. Tomorrow, I plan to call Chime again to resolve this issue and access the funds in my account. I kindly ask for assistance in addressing this matter. Thank you for your attention. Ps. Please note that the email I have provided for correspondence is different from the one currently associated with my Chime account to avoid any confusion.

I lost my card and it's currently on hold. I need to withdraw $[redacted] to pay a bill, but I don't have my card. They are sending me a new one, but I need the money tonight. Can you advise me on how I can withdraw without the physical card or provide me with checks that I can use? Please call me with instructions to help me out as I am in urgent need of the funds. Thank you.

Recently, my phone broke, and I can't remember the login details for my Chime account linked to my Gmail. Because the phone is broken, I can no longer access the phone number connected to it. I don't have the funds for a replacement phone currently. On the bright side, I now have a new phone number and a new email address.

I received a payment from a Chime account and got an email with a link to claim the money. I downloaded the Chime mobile app from the Play Store and created an account using my TextFree WiFi app phone number. However, I am not receiving the verification code from Chime to log in. I need to update my phone number to my new regular cell service number in order to access my account and withdraw the payment I claimed.

I have an older Chime account that has been inactive for years. Unfortunately, I can't recall the email or phone number associated with it, and my attempts at guessing the password have been futile. Interestingly, my daughter-in-law faced a similar situation when she couldn't remember her account details but managed to resolve it by contacting Chime. They helped her verify her identity to update her email and phone number, allowing her to regain access to her account. I am looking to do the same and start using my Chime account again.

I accidentally linked my cash app to a chime card I no longer have instead of another card I intended to use. I have since changed my email and phone number, and I need assistance in retrieving my money. Cash app advised me to contact chime for resolution, but after messaging back and forth with chime representatives this morning, I was directed to someone who could not provide assistance after costing me $46.

Hello, I am Katrina Adkins, a Chime account holder. Regrettably, both my car and cell phone were stolen last Friday night. I am unable to recall the passwords for my email account tied to my Chime account. I urgently need to access my account to set up direct deposit for my social security disability payments. The email associated with my account is [redacted] I have a checking, savings, and credit builder card with Chime. Your assistance in helping me regain access would be greatly appreciated. If necessary, you can contact me at [redacted] (home) or [redacted] (sister's cell). Thank you, and I am hopeful for a prompt response. Katrina Adkins.

I am a Chime user and recently encountered an issue with my account being locked. I suspect it was due to a hack as my balance of $[redacted] disappeared when I tried to use my card with my boyfriend, Carlos. Although frustrating, I appreciate Chime's security measures. I am anxious to resolve this, so Chime, please assist in changing my email, password, and card pin while investigating the theft. I urge for prompt action as I rely on my card for my November [redacted] payment.

Hello, I work as a property manager in Vallejo, California. I require some assistance with completing account verifications for some of your customers. This involves standard Tax Credit procedures, and I am unsure how to send the request form to the appropriate department. I can send the form via email or fax. I attempted to find this information on your website, but I was unable to locate any email or fax numbers.

I was offered a referral incentive to invite friends to join Chime where I would receive $[redacted] and my friend would get $[redacted]. However, after my friend signed up, I received an email stating that I would only receive $[redacted], like my friend. I originally agreed to receive $[redacted], as shown in the screenshots I took of the offer. My friend has not made her first qualifying deposit yet, but she will this week. I would like to ensure that I receive the full amount that was initially promised to me.

I've been unable to access my account for nearly a year now, even after updating my phone number. I've followed all the steps required, including verifying my ID, but have received no help in recovering my Chime account. I'm concerned it may have been compromised, as I haven't had any success reaching out for assistance. I need Chime's help in recovering my closed account so I can regain access and control of my funds.

I've been struggling to access my Chime account for almost a year now despite following all the steps, including providing my ID. I recently changed my phone number, which may be causing the issue. However, I haven't received any assistance from customer support to help resolve this matter. I'm unsure if my account has been compromised, but the lack of communication from Chime has left me feeling frustrated and unsure how to regain access.

I was recently in a car accident where I lost my phone and ID. I can't access my Chime account because I forgot my password and need it reset, without the ability to change it without providing a picture and photo of my ID. To protect my funds, I need to change the password as soon as possible. Today, I received a $[redacted] deposit and I am concerned about its security. I also require the funds to cover my bills. Could someone assist me in this matter? I can provide the necessary information to verify my account. Thank you, Julie R. The phone number linked to the account is [redacted], the last 4 digits of my Social Security Number are [redacted], and the last 4 digits of the active Chime account number are [redacted].

I require an updated bank statement in PDF format for my review and records. Kindly email it to my new email address: [redacted] My old email [redacted] is inaccessible as my old computer is no longer functioning. Your prompt assistance is greatly appreciated. My business trip in the Philippines is delayed due to the necessity of ID verification for a business transaction. Thank you for your timely help. Respectfully, James A.Glaim - new account.