Blizzard Customer Service Issues

I have been playing World of Warcraft since [redacted]. I took a break in [redacted] but returned for Dragonflight. However, I am considering quitting due to two major issues. Firstly, I am struggling to find accurate information on obtaining recipes for Blacksmithing and Alchemy to progress beyond levels 17 and 20, respectively. Additionally, despite acquiring in-game items that promise increases, my characters have not received them. Secondly, after changing mobile devices, the Blizzard Authenticator continuously shows "something went wrong," leading to the loss of additional bag space. The in-game help directs me to forums and third-party websites that have not provided solutions. Although Blizzard's staff has been polite, they were unable to offer a direct resolution. I will give it a month before permanently leaving as this lack of accountability is unacceptable to me as a paying customer.

Hello, I am having trouble linking my PlayStation account with my Battle.net account. Despite reaching out to the support team and filing multiple complaints, I was informed that I need to wait [redacted] days before I can reconnect the accounts for gaming. I have tried contacting Blizzard's support center through their website several times, but was only met with a response stating I have to wait. It is frustrating to be told there is nothing that can be done for a simple mistake, especially after investing time and money into this. I feel like I am stuck and unsure of where to turn for a resolution. Regards, Luciano Acampora from Italy.

Good afternoon! My name is Andrea Zaccarelli, and I am a customer of yours with the Battle tag raiden#[redacted]. Due to personal reasons, I had to change the email I used to sign up for your services. I am unable to log in or recover my password because the old email is no longer active. Can you please restore my account using the email provided below? Thank you. The email I am currently using, not linked to any other Blizzard account, is [redacted]

Hello, I have already reported a bug in my game through the Battle.net support page. My Hearthstone game is not launching on my main computer, although it works on my other accounts. I tried logging in on a different computer thinking it was an account issue, but my account works fine on that one. I am puzzled as to why it won't work on my main computer. I have followed all technical troubleshooting steps on Blizzard's website without success. Even after multiple uninstallations, it still won't work. I am losing hope and getting frustrated. I would appreciate any help as I have recently invested around $[redacted] in this account. Thanks. Nashou74 Email account: [redacted]

I had an account linked to the email [redacted] that I used as my main account on the Silvermoon server. Some characters include High Velocity the Hunter, Thiesius the Mage, Nauticus the Shaman, and Soultapper the Gnome Warlock. I am eager to recover access to this account promptly since I invested a significant amount of money and time into it. You can reach me at [redacted], and my current email address is [redacted]

I reached out to Blizzard support to seek information and request the unbanning of my Overwatch account that was recently banned for supposed "use of hacks," despite never utilizing them. The responses to my tickets came promptly and were repetitive, leading me to suspect they were automated. I provided replay codes of recent matches in the tickets for review to confirm the absence of hack usage. Here is an excerpt from one of the tickets: "Good morning, My Overwatch account received a permanent ban due to alleged 'hack' cheats, although I have not engaged in such activities. I lodged a complaint that did not lead to unbanning. I am submitting additional replays of recent games in hopes of demonstrating the absence of cheats, by myself or my friends whom I played with. Further, I am eager to understand the evidence considered for the ban and would appreciate viewing any related video or clip for clarification. Thank you." Replay Codes: Ranked-C1TPTX Ranked - Ilios - M3CZTZ Quick - Nepal - 77SRBA Quick - Eichenwalde - R86J4X Quick - Numbani - JG43MH Quick - New Junk City - 99GYS1 Quick - Colosseo - DM7353 Quick - Junkertown - NHFTF8 I am interested in alternative methods of contacting Blizzard beyond the support system and determining whether my tickets are replied to by a human or auto-response bot.

I enjoy playing Diablo IV on Xbox. My gamertag is Rogue G4mb1t and I can be reached at [redacted] In the past season, I bought the deluxe edition of the game, which came with a 20-tier skip for the battle pass. I saved this for season 2, but with the new season starting yesterday, my 20-tier skips seem to have vanished. I would appreciate it if this could be investigated as I was looking forward to using them on the new battle pass that I purchased.

Yesterday, I had to revert my PC to an earlier date because of the Diablo 4 update. Later in the evening, my Freebox stopped working. I restarted it, but it got stuck on step 6. I unplugged it until this morning when I plugged it back in at 8:30. I then received a message from Blizzard stating that my account was banned for cheating. I want to clarify that I don't have any cheating programs on my PC, and Diablo was a gift from my son for my birthday. Just for reference, I am 49 years old.

Hello, I am currently trying to regain access to my Battle.net account after many years. The phone number linked to the account is outdated, and the authenticator is on an old phone I no longer have. I attempted to go through Blizzard's support, but the information I provided was not sufficient. Please advise on how I might recover access to my account. Thank you, M.V.

Hello, last night without any justification, I was banned from playing World of Warcraft for a week. After asking for an explanation regarding the action taken, they only sent me a copy and paste of the rules. They claimed it was inappropriate language, which I highly doubt. I still don't know the reason behind this. Furthermore, I am a consumer and believe we have rights. What steps should I take against them? They seem to ban easily with a click, but I don't want to leave it at that this time.