Bing Customer Service Issues

I noticed that Bing has displayed images of our home from our website. We are in the process of selling the property, and the buyer prefers not to have these pictures online. Once we finalize the purchase agreement, we plan to take down our WordPress site with the home photos. Bing seems to be the only platform still showcasing these images. Kindly remove the pictures of our property located at [redacted] Mickelson Drive, Starbuck, MN [redacted] from your search results. Thank you.

I am reaching out regarding the recurring issue with Microsoft being non-functional. Despite multiple attempts to contact them, I keep receiving error messages stating there is an issue on their end. This has occurred three times, and though the problem with stolen points remains unresolved, I hope Microsoft can address this technical problem promptly. Your help in resolving this matter is greatly appreciated. Thank you, Suzi R.

When I search for our company, Financial Options Selby, on Bing, I notice that our competitor, Ideal Financial Options, is displayed on the right side of the page. The reviews linked there direct users to our Facebook page, showing our location and building. This could cause confusion for customers trying to reach us. It appears that positive comments meant for us are appearing under our competitor's profile. Our company name is Financial Options, situated at 24 Finkle Street, while Ideal Financial Options is located at 23 Finkle Street. Could you please investigate this matter? You can reach us at 01[redacted]88 or email us at [redacted]

Hello, My book is listed on Bing Microsoft [redacted], but there is an error beneath the book's picture regarding the genre. It is currently labeled as "Psychological Fiction" instead of "Psychological Theory." Would you kindly update this information or remove the genre category entirely? To locate the error, please search for "Frederic J Leger Beyond the Therapeutic Relationship" and you will see the incorrect genre displayed under the book. I have attempted to correct this myself and through Microsoft Help without success. Thank you, Frederic L.

I am Laara Tylor, the owner of Laara's Vacuums located at [redacted] Moncton Street, Richmond, BC, Canada. I can be reached at [redacted]. Unfortunately, your site indicates that my store is permanently closed. I have successfully claimed my business on your site, but it still displays the incorrect status. Please update the listing promptly as this misinformation is negatively impacting my business. Your prompt attention to this matter is greatly appreciated. Thank you, Laara Tylor.

I am in need of urgent assistance. I am 74 years old and recently noticed that all my favorites have disappeared after opening Microsoft Edge with Bing. This is causing me distress as I cannot access my passwords or reach out to my medical providers. The favorites section had important contacts for my healthcare, and I rely on online medical records for my numerous health issues. The sudden disappearance is incredibly frustrating, and I am experiencing a severe panic attack due to this issue. The missing favorites bar has had a drastic impact on my ability to share medical information with my doctors online. This situation is distressing, and I am reaching out for support to resolve this matter. I am a retired 24-year police commander and former Michigan State Representative, as well as a Vietnam Era Vet. My name is Eric T. Bush, and for further contact, please email me at ericbush@[redacted]. Thank you for your prompt attention to this matter.

Hello, I'm from Blowing Rock Furniture Gallery in Blowing Rock, NC. It has come to our attention that when "Blowing Rock Furniture Gallery" is searched, the result leads to the wrong website, www.blowingrock.com, instead of our correct site, www.blowingrockfurniture.com. This is affecting our business as customers are not directed to our webpage. I believe this mix-up might have been made by the previous owners. You can verify the correct website by searching for our store on Google. I am Eric Maloney, the advertising and social media manager, and you can reach me at [redacted]. For further confirmation, you can also contact the owner, Rhonda Smith, at the same number. My email is [redacted] We kindly ask Bing to rectify this issue on their search results.

I am curious to understand why every time I use your search tool, it defaults to New York. I am not a resident of NY, nor have I ever been. I purchased my phone in Meadville, PA, with the zip code [redacted]. Even when my location settings are turned on, the results remain the same. For example, when I search for Home Depot in [redacted], it shows a location in NY. I prefer not to support liberal-run states for personal reasons. Even if I were in desperate need of food, I would avoid purchasing it in NY, as well as in CA, IL, NJ, WA, etc. I choose not to spend my money in Democratic-controlled states. Could you please clarify why your search engine consistently directs me to locations in NY?

Good morning, I own a MacBook Air that is up to date and working well. However, whenever I open Bing, it incorrectly shows my location as Singapore instead of New York. Even after I update my settings to reflect the United States and input my zip code ([redacted]), the location keeps reverting back to Singapore every time I start a new Bing session. Is there a way to permanently update my location so I don't have to constantly adjust it?

Our company, Wine Cellar Experts, has recently relocated from Scottsdale to Phoenix, Arizona. Despite multiple attempts, we have been unable to update our information on Bing. Customers are being directed to the wrong location. We would appreciate assistance in correcting this. The new address is: Wine Cellar Experts [redacted] W Deer Valley Rd Suite [redacted]-[redacted] Phoenix, AZ [redacted] Phone: [redacted] Website: www.winecellarexperts.com Thank you for your help in ensuring our customers can find us at our new location since January 1, [redacted].

Hello, When searching for my business on Bing, Le PARVIS REGALIA, the search engine directs me to the page for my business on Trip Advisor. However, when I click on the associated links for my website, Instagram, and Facebook, they lead me to my direct competitor, AT THE OFFICE, on all three links. I kindly request you to correct this serious error promptly as it is causing significant damage to my publicity. Awaiting your response and rectification. Best regards, Christophe B. Manager at Le PARVIS REGALIA 2 Rue ROCKEFELLER [redacted] REIMS (France)

Hello, I am a representative of an NGO looking to establish a search engine website utilizing Bing APIs to generate income through a partnership with Microsoft. Our aim is to utilize the profits for our charitable causes, enabling us to sustainably fund our projects without relying on external funding. The search engine will cater to a global audience, allowing users to explore a wide range of topics. We are seeking to engage with a Bing account manager to discuss this opportunity further, with the hope of acquiring a trial account that may be extended to pilot our concept. Thank you.

Reference: SRX[redacted]ID Dear Bing Places Specialist, It has come to my attention that Koala-T-Field Airport, with the airport identifier 74MU, a federally registered private airport, has been reported as permanently closed. As the owner of the airport, I can confirm that I did not notify the Federal Aviation Administration (FAA) regarding the closure of the airport. Upon checking with the FAA, they have informed me that they have not received any communication from me indicating the closure. I would appreciate it if you could assist me in resolving this matter promptly. Please feel free to reach out to me using the contact information provided below. Thank you for your attention to this issue. Sincerely, John M. [redacted]

To the Director of Bing Customer Service, I have been an academic for over twenty years, and I am concerned about Bing using its platform to promote political agendas. If Bing aims to provide a neutral space for all users, it would be best to refrain from engaging in controversial politics. Associating with highly divisive political causes raises questions about Bing's motives and the impact on users seeking unbiased information. Being seen to endorse specific political viewpoints could suggest a lack of accountability and a deviation from being a neutral search engine. A commitment to neutrality would serve Bing better in maintaining trust among a diverse user base. The link highlighting anti-racist educational content raises questions about the nature of the information Bing chooses to promote and whether it aligns with a truly inclusive platform. Sincerely, T.B.

I work at Big Meadow Family Campground in Townsend, Tennessee. A customer requested a refund for her cancelled reservation after mistakenly booking at our site instead of Big Meadows Campground in Virginia. The confusion arose when a web search for Big Meadows Campground led her to our site due to a link issue on Bing. Unfortunately, she booked and paid for a night before realizing the error. We are bringing this to light to address the link redirect problem to prevent future mix-ups for customers. We have tested other browsers and not encountered this issue, so we believe it may be specific to Bing. Thank you, Brenna at Big Meadow Family Campground.

I was searching for Grace Baptist Church in Greencastle, MO and noticed it is incorrectly listed as "permanently closed." As a charter member, I can confirm the church is open and operating. Both my Pastor and I were shocked to see this misinformation. I've attempted to update it through the "suggest edit" feature, but the status remains unchanged. Would appreciate any assistance in rectifying this issue. Thank you.

Dear GetHuman, I am writing to address an issue with my business, Casa de Oren, appearing on Bing search results with a 1 out of 10 rating, while on booking.com, it shows as a 10 out of 10 rating. Despite reaching out to booking.com, they have mentioned that the discrepancy cannot be resolved from their end. They advised me to report the issue to search engines like Bing or Yahoo. Unfortunately, I am encountering difficulties contacting Bing directly. It is crucial to have accurate search results as a 1/10 rating is detrimental to my business. I kindly request assistance in resolving this matter promptly. Warm regards, Casa de Oren

I attempted to redeem Robux after accumulating enough points. Upon receiving the email with the code, I discovered it was fake. This experience has left me extremely frustrated. Unfortunately, this appears to be a common issue among several users. It would be appreciated if the company could rectify this situation by honoring what we have earned through our points. Thank you for addressing this matter promptly.

I decided to use Bing to search for my full name to review any results I may need to remove from websites. Upon searching, I found images associated with pages that have been deleted or updated to remove my name. I used the "report a concern" tool to notify Bing about these images. Unfortunately, their response directing me to contact the webmasters of the hosting websites was not helpful. I reached out to the webmasters as instructed, but Bing still shows the images. I am considering giving feedback to Bing but fear receiving another automated reply. I aim to speak with a person who can assist in removing these images from Bing's search results. When using the image upload form, it seems to only accept one image at a time, leading to uncertainty if uploading multiple images will work. Additionally, I find Bing's "content removal tool" confusing as it is part of their "webmaster tools," implying it is for webmasters. I am uncertain if it is appropriate for non-webmasters like me to use the content removal tool.

I haven't received a response from Bing yet, or I might have missed it. I would love to see photos from countries and U.S. states that are often overlooked by Bing. Central America would be a fantastic place to showcase, along with various states in the U.S. that Bing tends to ignore. State parks and other local natural attractions are also visually appealing and worth featuring.