Bing Customer Service Issues

Hello. On 12/4, while searching for pan images measuring 1 inch deep and 17 by 18, I encountered some disturbing pictures mixed in with the results, including satanic and perverted content. It was unexpected and not relevant to my search. I am curious to know why this occurred. I have taken pictures of the images for reference. Thank you, Teresa.

I do not have a Bing account. There is a picture of a "swimming pool" on our property page that is incorrectly linked to my business. The pool picture is associated with Adventure Inn "Costa Rica" instead of Adventure Inn Durango in Colorado. Our property has never had a swimming pool. The account link was likely established when the property was under Knights Inn under Wyndham properties, however, the name was changed to Adventure Inn Durango in [redacted]. I would appreciate your assistance in removing the pool picture. Thank you.

Last night at 9:00 p.m. Pacific Time, I searched Bing for LDS artists' Christmas music. Among the search results, there was a picture of the jihadist Oman Anwar al Awlaki with an "audio" label. There might have been mentions of the words "sheik" and "video," but I am unsure. When I repeated the search this morning, I didn't see that result. Unfortunately, I didn't think to take a screenshot of it. Both Al-Qaeda and ISIS are stepping up their efforts to recruit members, showing increased sophistication. The jihadist's presence in the search results doesn't align with any logical parameters. I suggest improving measures to block these groups' propaganda and recruitment attempts, as they cause harm and are linked to terrorism and genocide attempts worldwide.

I'm George from Atkinson's Mirror & Glass in Boise, Idaho. I noticed that when I search "Atkinsons glass" on Bing, Glass Doctor of Boise appears as the first result. This makes me think they are using our trade name for their SEO. While we don't have a nationally registered trademark, we do have a common law trademark in Boise after operating in the Treasure Valley for over 60 years. I'm not sure if you have a policy on this, but I wanted to address it as it's concerning to have a competitor benefiting from the brand we've established, causing confusion for those looking for our business. Thank you for looking into this matter.

I am currently working on a project at Bristol Airport and encountered an issue with Bing Maps when trying to share my location with a client. As I attempted to pinpoint the location, I discovered that the marker is inaccurately placed, leading to confusion regarding the Silverzone parking zone at Bristol Airport. This mistake could potentially mislead many customers, prompting me to bring to your attention that the drop pin for Silverzone parking is placed incorrectly on the map.

I'm in distress as someone has falsely damaged my online reputation. This situation is triggering severe anxiety and even suicidal thoughts. The harmful link referring to me is visible on MSN and Bing despite having the website's content removed. These false claims are jeopardizing my safety, with individuals issuing death threats and attempting to locate my address. I urgently request that you eliminate this damaging information. I have sought assistance from the authorities, including the police and action fraud, to address this matter promptly. Sincerely, D. Leverett

A couple of years ago, this happened once before, and they did respond and resolve the issue. Lately, I'm having trouble staying signed in despite clicking "Stay Signed In". I used to stay signed in for months until a couple of weeks ago, perhaps due to cleaning cookies. Now, every time I leave the Bing homepage to check my email or work on something else, I get signed out. Even if it's just for a brief moment, I have to sign in again to continue earning points. I've sent emails through the homepage with suggestions and feedback, but no one has taken action. When my husband uses the computer for his searches, he doesn't log in to avoid the hassle. It's frustrating enough that I've changed my password to "quititbing!" Please help me stay signed in without interruption. Thank you in advance!~ Susan S.

I redeemed 10,[redacted] Bing points for a $10 Starbucks gift card but received an email stating that there were issues with my order, and it was canceled. I am very disappointed and seeking assistance in understanding why this happened and what has become of my points. I am troubled by this situation and would appreciate your help in resolving the matter promptly. Order ID: 0d31b6b7-984e-49fe-9cd7-ffee8edc34a0 Despite reaching out through multiple emails, the issue remains unresolved. I want my account to be reinstated along with the points I have earned. I do not believe I have violated any terms as outlined. It is unfair that my account, active for years, is suddenly facing these problems during a simple redemption attempt. Please address this matter urgently. Thank you, N. Schilz

I wish to address the recent email from the CEO of Bing regarding racism displayed on the Bing homepage. As an Evangelical Christian, I am deeply troubled by the divisive and violent acts motivated by racism happening in our country. No individual should ever face harassment or discrimination based on their race or circumstances. It's vital to confront the violence stemming from racial prejudice. Moreover, racism is not limited to one group; it exists worldwide. In past decades, incidents of anti-white discrimination were disheartening. I have personally encountered situations where job opportunities were denied based on my race, which is a form of racism. The solution to racism is not to counter it with more prejudice. We should aspire to end discrimination altogether, as Jesus would advocate. Fostering excellence should be the focus, not promoting mediocrity through policies like affirmative action. In closing, racism is rooted in flawed ideologies like evolutionary theory. Believing that different races have varying origins is misguided. We are all created equal by God. Education systems that endorse evolutionary teachings may inadvertently contribute to perpetuating racism. Thank you, Terry J.

Thank you for listening! I am a satisfied Bing user who appreciates the results, efficiency, and design of the browser. However, recently I encountered an inappropriate image while browsing. I provided feedback to Bing about this issue and received a generic response that did not address my concerns. Despite being informed that my reply was not readable, I added more details to my feedback, asking if such images were common. I respectfully requested a human response to clarify the situation. I expressed my disappointment and willingness to wait for a thoughtful reply, as I value Bing but would have to reconsider my usage if this persists. I emphasized the importance of this matter for users with children who may view the screen. I left my phone number for a non-generic response. I hope to receive a personalized email or call to resolve this issue. Thank you for your understanding and attention to this matter.

Subject: Inquiry About Possible Brand Partnership Dear Sir or Madam, I hope this email finds you well. I represent the NAIPO Marketing Team and we are interested in exploring a collaboration with your company. NAIPO focuses on creating high-quality massagers to improve physical and mental well-being. We have identified BING as a company that values its employees and their well-being. To help alleviate daily work stress, we would like to offer some benefits to them. We are preparing to introduce a new product, the oPillow Back Massager, designed to provide a relaxing massage experience anywhere and anytime. We are willing to offer free trials and special discounts to your employees to enhance their work environment and well-being. We believe that a partnership between our companies would be mutually beneficial. Please feel free to reach out to us at [redacted] if you have any questions or would like to discuss this further. Thank you for considering our proposal. We look forward to hearing from you soon. Best Regards, NAIPO Marketing Team

I recently discovered that my company, Imeneo Construction Ltd., is incorrectly listed on your website with someone else's contact details. This is both illegal and unethical. I'm unsure of the fact-checking process your organization follows before posting information on your search engine. But if my company is incorrectly represented with false information, it not only misleads customers and suppliers but harms our reputation. I am notifying you as of today, July 15, [redacted], for a 24-hour correction period at your expense. Failure to correct this will result in legal action. Your online representative requested a payment of five dollars for a secure chat regarding this issue. I refuse to pay for discussing a problem caused by your inaccurate posting. Contact information for a voice call is also absent. The party responsible for your search engine backend should ensure accurate information is provided to prevent directing business to the wrong contacts.

I am reaching out from the oral surgery office of Drs. Robert Englehardt and Bruce Vande Berg in Cary, NC. Despite not being NC Medicaid providers, it has come to our attention that a search on Bing for "oral surgeons near me" is incorrectly displaying their names and address. After speaking with a Medicaid representative, it was confirmed that the error does not originate from their end. This misinformation has led to an increase in confused calls from individuals seeking a Medicaid provider. We kindly request the immediate removal of both doctors from this search listing to avoid further confusion for patients. For any inquiries regarding this matter, please feel free to reach me via email or phone. Thank you, Gwen Harris [redacted] High House Rd., Ste [redacted] Cary, NC [redacted] [redacted] [redacted]

I am experiencing an issue with a product advertised on your website. The company behind the product seems untraceable as they took funds from my account in March. I have been unsuccessful in getting a refund due to their anonymity. I am now focusing on the service provider they use, concerned that others could fall victim to the same scam. It is essential that online platforms ensure the trustworthiness of the sellers they allow to advertise. I am not well-versed in internet operations or advertising, but I am determined to seek resolution for this situation. Your prompt response is appreciated. Regards, M. Larlham

There seems to be inaccurate information regarding early voting in Virginia. According to the Department of Elections website, you can vote early at your local registrar's office starting 45 days before Election Day up until the Saturday before Election Day. Before going to the registrar's office, it is advisable to check your registration status or contact the office. Early in-person voting involves visiting the registrar's office or a satellite voting location in your county or city, with the last day for early voting being the Saturday before Election Day. Importantly, no reason or application is required for early voting.

I am currently facing harassment and defamation due to link schemes that were placed on a removed website that still appear on Bing search results. The harmful URL has been removed, but a negative snippet remains visible. Please assist me in removing this. Thank you. --- I am dealing with another instance of link schemes, with an additional URL that was also removed but is still showing up on Bing. --- STOP Crystal Evans 4 Camden County Council - Home | Facebook Crystal Evans served as a councilwoman from January [redacted] until the end of [redacted]. --- Wireless World of Ramsey – Intelligence of tech world No matter if you have a high-end or budget vehicle, your car will always remain important.

It is disgraceful that the news scrolls failed to mention the tragic incident involving two California Sheriffs being gunned down, including a 36-year-old mother. The lack of coverage on the protests outside the hospital where they were being treated is concerning. Equally concerning is the absence of news regarding the President's ceremony honoring the national guardsman and his round table discussion with Hispanic Americans. The focus seems to be on certain events like the reunion of Tatum and Ryan, rather than important news like this. This biased reporting only fuels the push to break up selective and misleading tech companies reporting news. This situation has shifted my view, and I now fully support the breakup of all big tech companies involved in reporting news and believe they should lose their protective status.

I frequently encounter issues with Bing search results. The search engine consistently provides irrelevant results despite rephrasing my queries and using broad terms. It is disheartening to see such inferior performance compared to internet searches from two decades ago. Bing's algorithm tends to prioritize results based on keywords, failing to deliver precise information matching the search intent. For instance, a query like "Rick from the Walking Dead" generates general details about the show airing on AMC, overlooking specific character information. Even after modifying the search terms, Bing retrieves identical outcomes. I long for the efficiency and accuracy of search engines from the past.

I would like to address an advertising concern related to Google's ads appearing on the children's coding website Scratch. An important message was displayed to discourage sharing private information on the platform. It is vital to be cautious about sharing personal details online. As a devoted Microsoft fan, I recommend blocking Scratch on Microsoft Edge and promoting Bing over Google. It's crucial to pay attention to online safety and advertising choices. Thank you for considering these suggestions.

Hello, I am the owner of Free Flo Gutters Inc. in St. Charles, MO. I recently verified and approved my Bing page, but I noticed a typo in our phone number. The correct number should be [redacted]. I attempted to update it on my information page, but it hasn't reflected the change. I kindly request your assistance in making this correction so our customers can reach us effortlessly. Thank you, Chad Boewer [redacted] [redacted]