Bing Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Bing customer service, archive #1. It includes a selection of 20 issue(s) reported May 9, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I have a Shopify store, and when I search for it on Google, my SEO description appears correctly. However, on Bing, the search results display a message about the store being password protected. I've attempted to clear the cache data, but it's still not reflecting the accurate information. It's crucial for my online store to provide customers with clear details, so I'm seeking assistance to update this information. The store's link is supermallproducts.com or supermallproducts.myshopify.com. I hope you can assist me in resolving this issue and updating the data accordingly. Thank you.
Reported by GetHuman668739 on miércoles, 9 de mayo de 2018 9:49
My name is Mike A., the owner of Wise Guys Janitorial and Cleaning Company. On multiple websites where I have advertised, my old phone number, [redacted], is still listed. My current number is [redacted], and my email is [redacted] The incorrect information is causing me to lose business. My business address is [redacted] Skyway St, Pueblo, Colorado [redacted]. While Google has updated my details, Bing has not. Please update your search results and websites, including Bing Places for Business. Kindly correct this issue on your search engine. Feel free to contact me at [redacted] or [redacted] Thank you.
Reported by GetHuman-wiseguys on miércoles, 9 de mayo de 2018 18:59
My name is Felicia Neal. I have discovered that your website has posted personal information, including a photo, without my consent. I am struggling to follow your directions to have it removed. I am taking legal action as this has caused me emotional and physical distress. My abuser has located me due to this information, causing severe harm. I have faced harassment and threats. The situation has greatly impacted me since my birthday is on March 23, [redacted]. I am finding it difficult to understand how this information was posted and need assistance in removing it.
Reported by GetHuman-neal_fel on sábado, 22 de septiembre de 2018 12:10
My Bing search engine is showing outdated real estate photos and data, which is harmful for marketing the property. Bing must remove these old photos immediately as they do not have the copyrights to display incorrect information. Kindly provide details of who should be contacted to address this issue. Thank you.
Reported by GetHuman1191805 on lunes, 24 de septiembre de 2018 16:48
I purchased a franchise from Advantaclean Systems a few years back and had a disappointing experience. The training and guidance were lacking, and the equipment package seemed overpriced. Selling Advantaclean franchises is tough, despite what you may hear. Attempting to leave may result in threats regarding unpaid royalties from Jeff for the remaining term. This is a challenging business for many, with only a few finding success. While my business is doing well, I remain cautious of my franchisor. If given the chance, I would have approached things differently. Research thoroughly, speak to multiple owners, and don't be swayed by Jeff's supporters.
Reported by GetHuman1504773 on martes, 6 de noviembre de 2018 7:41
Hello Bing, I recently noticed a significant number of broken links associated with my name and business when I searched on Bing. The links seem to be leading to various platforms related to Tamsin Mae Photography and Tamsin Mae. I would appreciate it if you could address this issue and remove these broken links. Please confirm receipt of this email. Thank you, Tamsin
Reported by GetHuman2559564 on miércoles, 20 de marzo de 2019 21:17
I am a representative managing multiple Bing Places accounts for clients. Recently, one of my clients relocated, causing their Bing Places listing to display as permanently closed. This misinformation has resulted in the loss of several customers who believed the business had shut down. Currently, I am awaiting verification to edit the listing to reflect the new location, contact information, and to remove the "permanently closed" status. Although the verification postcard has been sent, the client cannot access the PIN as they are no longer at the old address. Despite my attempt to contact Bing Places support, the issue was not resolved, and I require urgent assistance to rectify this situation by today, March 21, [redacted].
Reported by GetHuman2563006 on jueves, 21 de marzo de 2019 14:06
I recently tried to renew my domain, AHJUSTICE.COM, with Network Solutions. However, they informed me that my business, A H Justice Search Consultants, located at [redacted] S Bay Street, Aransas Pass, TX [redacted], was reported as permanently shut down on Bing and other platforms. This information is inaccurate as we have relocated within the same town. I am concerned about the false report and would like to know who authorized Bing to publish such misinformation and when this occurred. Thank you, Jack K. [redacted] Honor Drive, Aransas Pass, TX [redacted] PO Box [redacted], Aransas Pass, TX [redacted] Office: [redacted] Email: [redacted] Newman-Johnson-King, Inc. Search Consultants - Established in [redacted] Hold a Bachelor's Degree in Mechanical Engineering from Drexel University and a Master's Degree in Business Administration from Harvard Business School Former Chairman of the Board of the Better Business Bureau Metropolitan Houston (1[redacted])
Reported by GetHuman2765271 on miércoles, 17 de abril de 2019 20:48
I'm frustrated with the continuous pop-up pictures on my computer every time I turn it on using Edge. Despite changing my defaults to prevent Edge and Bing, Microsoft or Edge upgrades revert the settings, bringing back unwanted pictures. I prefer my desktop background on Google Chrome without these images. It's frustrating that my preferences are not being respected, and the constant pushing of pictures is not something I appreciate.
Reported by GetHuman-lskkma on martes, 21 de mayo de 2019 16:09
Hello, I am Pria Sibal, the Economic Empowerment Programs Advocate at Sakhi for South Asian Women, an anti-domestic violence nonprofit in New York City. Sakhi offers culturally sensitive services for South Asian survivors of domestic and sexual violence, having supported over 10,[redacted] survivors in 30 years. Our office address is undisclosed for participant safety. Apple Maps erroneously displays our location, posing a risk. We kindly request you rectify this and investigate to prevent future occurrences. Ensuring our participants' safety is paramount, and we appreciate your swift action on this issue. Thank you for your attention. Sincerely, Pria
Reported by GetHuman-priasib on martes, 21 de mayo de 2019 20:28
Since January [redacted], I have spoken to someone who promised to remove my public records from the pages. However, my picture is still displayed on your page, despite assurances. When seeking assistance from Bing, they redirect me to Microsoft. This ongoing issue feels like a never-ending game. My personal information including my picture, name, age, and address are still visible on these mugshot pages. Microsoft and Bing, I have provided proof of my expunction from Mecklenburg Court in Charlotte, North Carolina multiple times. Despite efforts from various parties, the records persist. This is my final attempt to have them deleted before involving my Congressman. I urge you to address this matter promptly to avoid escalation to legal representatives. Please take immediate action to remove all my records. I appreciate your prompt attention to this matter. Thank you, Bizet Antoine C.
Reported by GetHuman-bizetce on lunes, 1 de julio de 2019 17:50
I am experiencing a recurring problem with Bing taking over my Google browser whenever I try to search for something. This issue is frustrating, and I have tried changing settings on my Mac to make Google my primary search engine without success. Upon researching, I've found that I'm not alone in facing this problem. I need clear instructions on how to stop Bing from hijacking my searches without having to resort to reading through forums. I am committed to using Google as my preferred browser and hope to resolve this issue promptly. Thank you.
Reported by GetHuman-tylerwai on miércoles, 4 de septiembre de 2019 17:26
I would like to speak with a Bing Associate regarding a fraudulent website that may be involved in terrorist activities. Bestreplica.sr is deceiving customers by accepting payments through bank wires, Western Union, and credit cards but failing to deliver the promised goods. They manipulate their online reputation through fake 5-star reviews for each negative review posted. I unfortunately lost $[redacted].00 to this scam. After receiving payment, they provide a receipt and one follow-up email claiming the item is in production, but there is no further communication. The website appears highly professional and is illicitly gaining thousands of dollars daily from unsuspecting people. The money trail leads to Pakistan. Action needs to be taken to stop their illegal operations.
Reported by GetHuman3587159 on sábado, 14 de septiembre de 2019 13:18
Subject: Removal Request of Zillow Pictures Date: September 22, [redacted] To Whom It May Concern, I am a Remax real estate customer writing to address an issue with the Zillow pictures that are appearing alongside my property listing on Bing. About a year ago, my home photos were uploaded to Zillow, but they have since been removed, except for the street view. I kindly request for these outdated images to be taken down from your platform as well. Although clicking on them does not lead to viewing the pictures in full on Zillow, I would appreciate their removal to avoid any confusion. Please inform me once the images have been removed at the mailing address provided below: Karen N. PO Box [redacted] Fairhope, AL [redacted] Thank you for your attention to this matter. Sincerely, Karen Noe [redacted] Bishop Rd Fairhope, AL [redacted]
Reported by GetHuman-ooonoe on domingo, 6 de octubre de 2019 15:33
I am Nancy Mroczek, Ph.D. I have identified errors in Bing references about me that need to be corrected. The listings on Zocdoc mention me as Nancy Stephanie Mroczek, PsyD, when in fact I hold a Ph.D., not a PsyD. Zocdoc claims to have removed these references in the past, but they still appear incorrectly on Bing. I kindly request that all references to me on Zocdoc with the wrong degree be deleted. Your prompt attention to this matter is greatly appreciated. Thank you. -Nancy Mroczek, Ph.D.
Reported by GetHuman3762935 on lunes, 14 de octubre de 2019 15:42
I conducted a Bing search for Mike Price Roxboro and discovered a LinkedIn link displaying my old job title. This information poses a safety risk to me and my family and I urgently need it removed from the public domain. I attempted to use the Bing removal tool, but it's not working correctly. Despite entering the required word from the link, the tool claims it's incorrect. The LinkedIn account associated with the link has been closed, so it should not appear in search results. Kindly assist in resolving this matter promptly. Thank you.
Reported by GetHuman3802708 on lunes, 21 de octubre de 2019 13:48
I use Bing Images to include pictures in my books, believing that using images for publishing is free. I paid for images in Creative Commons, thinking they are free to use as they are published freely for downloading and using. However, I came across a German text from Microsoft regarding the use of Bing. The text mentions providing Microsoft a worldwide license to use, reproduce, store, merge, promote, transmit, display, or distribute intellectual property as part of a service, as well as the right to sublicense such rights to third parties. Here is the translated text: iii. Bing Places and Bing Manufacturer Center. When you make your data or content available in Bing Places or Bing Manufacturer Center, you grant Microsoft a worldwide, royalty-free license to use, reproduce, store, merge, promote, transmit, display, or distribute intellectual property as part of a service, as well as the right to sublicense such rights to third parties. Please respond to me via email.
Reported by GetHuman3853032 on miércoles, 30 de octubre de 2019 11:16
I am looking to remove the "Trending on Bing" section that appears when I use the search bar on my Mac. When I start typing, a dark screen appears with unwanted news items. Pressing the space bar makes the news items move up, showing something about the "Image of the Day." Pressing space again reveals historical events. After that, the keyboard space bar stops working correctly, and my search text becomes a mess. This interference is frustrating, and I would like to know how to remove the ^ sign that controls these features and get rid of these unwanted items. It appears to be a common issue experienced by many users, and I hope for a simple solution from Bing or Microsoft.
Reported by GetHuman-dixiemqt on domingo, 3 de noviembre de 2019 12:09
I noticed that there is a review on our Bing business profile that has been deleted from Facebook but is still visible on Bing for Amore Bathrooms and Kitchens. This particular review is related to the previous owner of the business and is no longer available on Facebook. Here is the link to our Facebook page reviews: [redacted] I kindly request the prompt removal of this review as it contains a contact number that is inappropriate and could be perceived as harassment. Thank you.
Reported by GetHuman4032012 on martes, 3 de diciembre de 2019 12:23
I have noticed that there are two accounts for our hotel, and one is pulling information from the Bespoke Hotels website, displaying inaccurate details. I am struggling to correct or edit this incorrect listing. I have a valid listing linked to my email address and Bing for Business account, which is connected to our Google Business profile. Despite this, the incorrect meta information persists on certain searches. I am willing to provide screenshots of the inaccurate profile that we would like to have removed. When searching for Staying Cool, the meta result mentioning Bespoke Hotels is the incorrect one. I kindly request urgent assistance in resolving this issue. Thank you. Cory B., Marketing Manager at Staying Cool.
Reported by GetHuman4032388 on martes, 3 de diciembre de 2019 13:58

Help me with my Bing issue

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!