Amazon Customer Service Issues

I am facing issues with courier deliveries being made to the front reception. Even after providing clear instructions to deliver at the exact address of the front reception, delivery people keep calling to ask about parking charges and where to park. I find it frustrating that customers are being held responsible for parking charges, especially when I am currently traveling internationally. Every minute, I receive calls from courier personnel asking about parking, and I always respond by questioning why I should be responsible for the courier vehicle's parking.

I'm having trouble logging into my Amazon account because I never receive the OTP they send. It's frustrating that I have to be logged in to ask for help. I usually log in using my email and password, but now I have to enter a code sent to my phone THAT I NEVER RECEIVE. The website is confusing, and it's been over a week without any assistance. I have two phone numbers: +[redacted]8 and +[redacted] [redacted].

I recently purchased a dartboard set from Viper, but what arrived was a cardboard dartboard with a baseball game on the back and cheap darts. After several unhelpful calls, a replacement was sent, but it was the same incorrect item. Now I am being told I have to return it for a refund, which will take 30 days. I just want a resolution - either the correct dartboard or a refund promptly. Supervisors have been dismissive, with one claiming to be the biggest boss and refusing further assistance. This customer service experience has been frustrating, and I hope this issue can be resolved promptly without the long wait for a refund.

I placed an order for a handset on June 5th with an estimated delivery date of June 9th. Despite tracking the package diligently, the delivery agent has not attempted to reach me. I was surprised to receive an email stating that the delivery agent tried to contact me but I was not available. I am disappointed with the service provided by Amazon and caution others against using their online platform for purchases. It seems like their focus is more on advertising than on providing good service.

I have been waiting for a response from an Amazon representative about the $75 in my account for years. One person confirmed seeing the full amount weeks ago, but now, after creating a new account and seeking assistance to transfer the funds, the next three individuals can't locate the notes and claim there is no record of the $75. This money represents a gift from my sister before she passed away, and it feels like Amazon is not concerned about resolving this issue. I am frustrated by the lack of help and support I have received during this difficult situation over the past few weeks.

Hello Amazon, I request you to shed light on our long-pending complaint. In December [redacted], I purchased an iqoo z6 mobile through Bank of Baroda's credit card with an EMI request. Due to some technical issues, the mobile was returned, and subsequently, the refunded amount was credited back to my credit card. However, there was no notice given to stop the EMI by the bank/credit card department, resulting in a deduction of Rs. [redacted].99 from our savings account in May [redacted]. The bank has now clearly stated in an email that they are not responsible for this, and they are capable of refunding the money. Our allegation is entirely on Amazon, questioning why the EMI was not stopped on time. I urge Amazon to refund the full amount of Rs. [redacted].99 to avoid a possible legal case under section [redacted]. Applicant - Dheerendra Singh

I would like to make it clear that Amazon drivers Betty Lang and Brian Lamb are strictly prohibited from entering my property or being within [redacted] feet of it at [redacted] Caroline Street Pekin, Illinois [redacted]. The recent delivery to my residence involved the use of my back door, but I would like to request that all future packages be left at my front door. Thank you for addressing this matter promptly. Your assistance is greatly appreciated.

I received an email from Amazon regarding a denied charge on an old card on file. My account was compromised, but support helped me secure it. I will need to get a new debit card on Monday. This issue arose when I attempted to add a person to my Prime Video account and discovered there were already three people on it. I believe this has been resolved. The order number for "Avatar: The of Water" that I did not order is Dol-[redacted]-[redacted]. It was charged to an old card ending in [redacted] that is no longer active. Thank you, Tommy

I placed an order on May 9th with an expected delivery window between May 26th and June 7th. Surprisingly, I received an update last week pushing the delivery date to June 13th. The only way to contact the shipper, which Amazon directed me to, is located in Thailand. I find it frustrating to have to call a foreign country to inquire about my order, especially when language might be a barrier. I am unable to track my package beyond the status of "items picked up by shipper." Amazon promptly charged my card, and I expected a smoother process for delivery. Could someone please provide more information on the whereabouts of my order?

I've been home all day waiting for a package to be delivered to my house. After checking the tracking information, I saw that there was an issue with the delivery and they will try again tomorrow. This is the third time this has happened in the past week, and I don't understand what the problem is. It's incredibly frustrating for us because we've lost money waiting for orders that were supposed to be delivered but had issues. We really need our package today.

I received Bravo points from my office at Optum and redeemed them to purchase an Amazon gift card worth [redacted]/-. I received the gift card details via email. However, when attempting to use it for shopping on Amazon a few days later, I encountered an error stating, "The gift card you are trying to add is already claimed by someone else." I have not shared the gift card details with anyone nor claimed it myself. Please investigate this matter and provide a solution to block the card and retrieve the funds.

On June 11, [redacted], I lost my cellphone which was not screen locked, giving access to my Yahoo email as I did not sign out. While checking my email on a tablet, I discovered a Luna+ 7-day trial set to auto-renew for $9.99 monthly. I usually use Amazon for Kindle purchases, but did not opt for automatic charges and am unsure how this was configured in your system. I am worried someone unauthorized might be using my email for purchases. To address this issue as my [redacted] email is compromised, kindly contact me at [redacted]

My package was scheduled for delivery three days ago, but it's still with the carrier. I'm unable to reach USPS for updates, and I'm frustrated that Amazon delivery hasn't delivered it yet. I left a note requesting careful handling over my gate, but there was no communication or delivery. Even though the tracking status mentions delivery, I haven't received anything. This item is urgent for me, especially after a previous order issue. I tried to request a redelivery through a note for the mail carrier, but now I'm being instructed to pick it up at the post office, which is an inconvenience. I expect my orders to be delivered to my house without the extra hassle of going to collect them.

I submitted an order on June 13 via Amazon's Wedding Registry for a set of kitchen knives. The item was in my cart, but when I tried to complete the order, I had trouble with my password and was asked to set a new one. Being a 90-year-old not great with technology, I got confused and couldn't finish the order. My phone number is [redacted], and my email is [redacted] I would appreciate it if you could help me with my order and ensure it gets processed. Thank you, Ferrin Orton.

My card was unexpectedly charged $15.80 by Amazon, a place I don't normally shop from. I reached out to Amazon's customer support seeking a refund. Unfortunately, they requested a charge ID which my bank doesn't have access to. Amazon mentioned that since it was a card charge and not linked to an Amazon account, their hands are tied. I simply want the amount refunded as I didn't authorize this transaction. My card details may have been compromised in a data breach from another company, ending up on the dark web.

On June 11, [redacted], I received confirmation from Amazon that my account had been closed at my request due to an unauthorized user signing in. Since then, I have not had an Amazon account. However, in January [redacted], charges started appearing on my credit card again. Despite several phone calls, there have been no results or promised return calls after looking into this issue. I would like to escalate this matter to someone who can address it promptly. My husband has his own Amazon account which we use, so it seems we are being charged twice for Amazon Prime in our household when only one account exists. I am hoping for a prompt response and appreciate your immediate attention to this matter. Thank you in advance.

Hello, I frequently shop on Amazon, and until now, I've generally been pleased with their service. However, I encountered an issue with my recent order placed on 6/6. Initially, I was informed that the product would arrive by 6/12. Subsequently, the delivery date changed to 6/10, and then to 6/11 to 6/14. The tracking information indicated that the item was at the local warehouse on 6/8. Disappointingly, as of 6/14, the product has not yet been delivered. I find this situation quite frustrating, particularly because I ran out of my current probiotic assuming the new one would arrive by the 12th. Needless to say, I am very dissatisfied with this experience.

I recently purchased a Prime membership. The next day, I encountered an issue logging in and contacted customer service. They mentioned there were two accounts linked to my number and closed one to resolve the problem. I received a notification in the app about the closure but no email confirmation. Despite multiple login attempts, I keep facing the same problem. Despite reaching out to customer service around 20 times, they claim there is no account associated with my number. However, I am certain I used my number [redacted] for the Prime membership, which now shows as closed. I paid 1500rs for this membership. Could you please investigate and consider a refund or transferring the membership to another account?

I am disputing a transaction related to a refund for a missing parcel. I was initially informed of the withdrawal on June 7th via email, detailing the amount deducted. However, this contradicts the agreement I made with Amazon when the parcel was found. Despite being told I could keep the item and receive a refund, I now find the item removed from my orders. After sending proof of this conversation to Amazon, I received an error message stating they do not accept incoming emails. This inconsistency is concerning, and I expect a refund as promised. The missing order number adds to the confusion. I hope to get this matter resolved promptly. Thank you.

Subject: Assistance Required for Amazon Seller Central Account Dear Sir, I hope you are well. I would like to bring to your attention that my Amazon Seller Central India account was created in [redacted] by one of your franchisees. Regrettably, I have not received any communication regarding the status of my account since then. I have been informed that another franchisee is attempting to create a new account, creating confusion. Could you kindly provide guidance on how to resolve this issue with my original seller central account registered under the name Gift In Style Delhi with the email address [redacted]? I would greatly appreciate a prompt resolution to this matter. Your assistance in this regard will be highly valued. Warm regards, Capt. Kuldip Arora Mobile: [redacted] Email: [redacted]