Amazon Logistics Customer Service Issues

The following are issues that customers reported to GetHuman about Amazon Logistics customer service, archive #5. It only includes a single issue, reported on February 15, 2024. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

I received two emails and saw on Amazon stating my package would arrive today before 6pm. Unfortunately, I later discovered it was delayed with a message apologizing for the lateness. The new delivery time is tomorrow at 6pm. I feel disappointed as I relied on the initial delivery timeframe for my purchase. Can you please clarify what compensation Amazon offers for not meeting the agreed-upon delivery time?