If a customer is not home when Amazon Logistics attempts delivery, the process will generally depend on the type of delivery service used and the specific circumstances of that delivery. Often, the delivery driver will leave the package in a secure location if it is safe to do so. This could be a porch, a garage, or another designated area that the customer has specified during the ordering process.
In cases where leaving the package is not feasible due to potential theft or safety concerns, the driver may take the package back to a local delivery hub. In this scenario, the customer will typically receive a notification indicating that a delivery attempt was made. The notification may include information on how to reschedule the delivery or where to pick up the package.
Additionally, customers can set preferences for their deliveries within their Amazon account, allowing for options such as leaving the package with a neighbor or having it delivered to a safe location. For further details, customers might find it useful to check Amazon's current web page for specific instructions and options related to package delivery and missed deliveries.