Acorns Customer Service Issues

I am experiencing difficulty logging into my Acorns account and require assistance in resolving this issue. Upon login, an error message states my credentials are invalid. Despite confirming the accuracy of my email and password, access remains restricted. Efforts to reset my password yielded no reset emails from Acorns, even after checking the spam folder. Access is crucial due to the financial and investment data stored in my account. I urge swift action in rectifying this matter. Provided are my account details for your assistance: Email: [redacted] Username: saikomarneni DOB: 07/13/[redacted] I am prepared to offer further information for verification purposes. Recognizing the importance of security, I am willing to cooperate with any additional steps necessary to confirm my identity. I kindly request urgent investigation and a resolution, or guidance on the necessary steps for account access recovery. Thank you for your help and cooperation. I am reachable at [redacted] or [redacted] for any needed details. Awaiting your prompt response. Sincerely, Sai Komarneni

I signed up for the personal plan's free trial a few months back, but I didn't end up using it. I thought I cancelled the trial, but it seems my account wasn't closed properly, and the subscription continued. I haven't used the service since the trial period. Can someone help me with getting a refund for the unused months? Thank you! The account email is [redacted]

I recently received a cancellation notice for my order but did not receive any prior notification. Each representative I spoke with mentioned a problem with my credit card but did not specify the issue. I'm now required to pay by check for any future orders. I have been a loyal Signal/Acorn customer for years, but the lack of clarity and multiple disconnections have been frustrating. If this matter is not resolved promptly, I may need to consider ending my relationship with your company.