A:UrbanSitter does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact UrbanSitter starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does UrbanSitter offer 24 hour customer service?
A:Not by phone.But you can contact UrbanSitter 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact UrbanSitter Customer Service
There are other ways to contact UrbanSitter customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- UrbanSitter customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with UrbanSitter?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with UrbanSitter, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
UrbanSitter is an online platform that connects parents with trusted local babysitters. To utilize the service, parents simply need to sign up and create an account. They can then search for available babysitters in their area based on their specific needs and preferences. Profiles of the babysitters provide detailed information about their experience, qualifications, and background checks. Parents can read reviews from other families, schedule interviews, and ultimately choose the sitter that best suits their requirements. UrbanSitter also offers features such as instant booking, secure payment options, and in-app messaging to facilitate smooth communication. With its easy-to-use interface and extensive network of caregivers, UrbanSitter aims to simplify the process of finding reliable childcare for busy parents.
UrbanSitter offers multiple convenient payment options for users. Parents can choose to make payments using any major debit or credit card, including Visa, Mastercard, American Express, and Discover. In addition, UrbanSitter also accepts payments made through PayPal, providing an extra layer of flexibility and security. The payment process is hassle-free and straightforward, allowing parents to easily compensate sitters without any complications. All payments are handled securely, ensuring the protection of users' personal and financial information. With these diverse payment options, UrbanSitter strives to accommodate varying preferences and provide a seamless experience for parents using their platform.
No, there is no membership fee for using UrbanSitter. UrbanSitter is a free online platform that connects parents with reliable caregivers. However, to access some of the premium features and benefits, such as background checks and booking multiple sitters at once, there is a small fee associated. These premium features provide added peace of mind and convenience for parents. The basic usage of UrbanSitter, including browsing profiles, reading reviews, and messaging potential sitters, remains completely free. The platform is designed to make finding and booking trusted babysitters as seamless and affordable as possible for parents, ensuring that they can easily find the right childcare solutions for their families without any financial burden.
Click the link above to get answers to just about any UrbanSitter customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my UrbanSitter issue
Conclusion and closing notes
You came here to see UrbanSitter's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a UrbanSitter agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact UrbanSitter anyways and help you with your issue. Over the last 18 months, 2,688 customers like you have come in search of a phone number for UrbanSitter and helped us confirm they don't have one. Common reasons that people try to call UrbanSitter customer support department include and other customer service issues. Rather than trying to call UrbanSitter first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now UrbanSitter doesn't have any phone numbers. It's not always clear what is the best way to talk to UrbanSitter representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If UrbanSitter Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for UrbanSitter, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from UrbanSitter customers like yourself.
GetHuman does not provide call center services or customer support operations for UrbanSitter. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like UrbanSitter. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.